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Excel Carpet Cleaning

Carpet Cleaning, Floor Cleaning and Waxing, Upholstery Cleaning,

About us

Excel Carpet Cleaning has been in business for 28 years and has over 58 years of combined experience. 8 year consecutive Super Service Award Winner. Residential & Commercial carpet and & upholstery cleaning, Stone cleaning & polishing. We look forward to be at your service!! Sincerely Yours - Enrique

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

Owner operator for over 25 years! Residential & commercial carpet & upholstery cleaning, spot & stain removal, pet odor treatment, scotchguard, carpet installation, sanitizing, auto interior & carpet repairs & dye, drapery & oriental/area rug cleaning, water flood damage STONE,TILE & GROUT CLEANING & RESTORATION (marble,granite,travertine,limestone,flagstone,slate,terrazzo,concrete) (polishing,honing,resurfacing,sealing,lippage removal,pressure washing,crack hole repair)

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.8209 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
4%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 209 reviews

Gregory K.
01/2021
5.0
carpet cleaners
  + -1 more
We had lightly colored carpets that had significant pet stains in some areas that we were afraid wouldn't come out. Enrique spent half a day working on the carpets and in the end, they looked brand new.
Description of Work: Whole home carpet cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Wendy K.
05/2020
5.0
carpet cleaners
  + -1 more
Amazing service. We had construction done and a stain from a leaky roof. Excel was so fast, and very friendly and helpful. The carpet looks brand new.
Description of Work: Carpet cleaning with stain removal from leaky roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Cathy D.
08/2019
5.0
carpet cleaners
  + -1 more
Enrique showed up right on time. He assessed my carpet and found significant pet stains which previous cleaners had worked on. He requested only an extra $15 from the original estimate, and then worked for three solid hours. When he left, the carpet was immaculate, and the pet stains did not re-appear as they had in the past. I would absolutely hire him again.
Description of Work: Carpet cleaning upstairs and stairway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

James M.
07/2019
5.0
carpet cleaners
  + -1 more
Excellent. Everything was smooth from making the appointment to arriving on time to a four hour long thorough cleaning of our carpets. He was neat, efficient, friendly, and a very hard worker. He was careful of our furniture and our home. Great job!
Description of Work: carpets cleaned thoughout a two story house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jackie C.
01/2019
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
He did a good job. I am satisfied .
Description of Work: Area rugs. One has not been cleaned for over 20 years

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOHN O.
12/2018
5.0
carpet cleaners
  + -1 more
Carpets hadn't been cleaned in 2 years. They look like new when finished. His price is great - but the caveat is that he doesn't move furniture. So under beds and a sleeper sofa didn't get done. Otherwise, we spent a couple hours moving all the smaller pieces -dressers, chairs, end tables etc., into the bathrooms and stacking stuff on beds to clear as much carpeted area as possible. A previous carpet cleaner - who also did great work AND moved furniture - apparently has gone out of business. We paid almost the same this time with Excel as we paid 2 yrs ago with the previous company, so our labor covered inflation, I guess.
Description of Work: Needs upstairs carpeting cleaned in 3 bedrooms, study, two hallways and a staircase. Apron 600 sq ft. exposed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Linda S.
12/2018
2.0
carpet cleaners
  + -1 more
I have used Enrique two times in the past, this time is the third. The first time was a good experience. The second time I used him with a coupon with Angies List for 5 rooms in 2017, and he did a good job, but was grumbling that it was more area than expected and wasn't going to give me the stain protection, (mind you he has been to my house before) so I proceeded to give him $40 more in cash. At that time, I asked him how much would he charge to do 3 specific rooms in my house (a larger master bedroom, hallway and family room) he said $185. I told him I was writing it down on my calendar. So, I called him in November for those 3 specific areas, set up an appointment with him--he shows up, then starts grumbling again about how much everything costs, etc. (wondering why he bothered to take the job) and then he told me he wasn't going to give me the stain protection when he was just about done--AGAIN!!! HE THEN TOLD ME TO GO BUY IT AND PUT IT ON MYSELF--REALLY!!!! I asked him, how much to put it on the traffic areas and he said $85, I didn't pay this time. But this is the real kicker--I just checked Angies List and he has a coupon for 4 rooms with stain protection and deodorizer for $185!!!!!! Here it is: Carpet Cleaning, Stain Protection and Deodorizing for 4 Areas $185 (Dec. 4, 2018). BUYER BEWARE.
Description of Work: Carpets cleaned, stain protection and deodorized

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$185

Response from Excel Carpet Cleaning
I'm sorry that mrs. [Member Name Removed] was not happy with the service but it is hard to keep people happy when they keep adding more areas for the same fee . previously, have been the same thing and I comply, but this time wanted scotch guard for free I could not comply. I'm sorry for her review,

Linda S.
08/2018
5.0
carpet cleaners
  + -1 more
Did an excellent job on my carpet--better than the no residue guys!
Description of Work: cleaning carpet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eric T.
03/2018
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I was very happy with the service. He let me know that the fabric of my couch would probably leave water marks and suggested trying the ottoman first. I really appreciated that he was up front about that. I'll definitely use them again next time.
Description of Work: Carpet and upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JAN & FRANK W.
12/2017
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
My carpets were pretty dirty going up the stairs and afterhe was finished, they looked better than when we moved in the house 2 years ago. My sectional couch looks better than new and he spent a really long time on the couch. And the area rug looks great too. I will be using them everytime from now on and I already refered them to my neighbor next door.
Description of Work: We had are carpets partially cleaned (the heavy traffic areas), my area rug in the Dining Room and my sectional couch in the Family Room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

Jeff W.
12/2017
4.0
carpet cleaners
  + -1 more
Had used provider previously and liked him. Negotiated price over the phone. Provider knew carpets were dirty when he quoted price. Asked for more money after the job was done because he thought carpeting was dirtier than expected.
Description of Work: Clean carpets that were heavily soiled as they had not been cleaned in 5 yr

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$325

Linda S.
12/2017
5.0
carpet cleaners
  + -1 more
So far Excel does the best carpet cleaning of anybody I have used--I have used them twice. Pays attention to detail, unlike some of the "Big Name" carpet cleaners I have used in the past.
Description of Work: Had 5 area cleaning special.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Darrin W.
11/2017
5.0
carpet cleaners
  + -1 more
Technician arrived early and did a great job on twenty year carpet.
Description of Work: Clean carpet in four (4) bedrooms and a loft.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cindy P.
11/2017
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
The company does an excellent job. Although more expensive than I've paid in the past, you will get your money's worth.
Description of Work: I had my bedroom carpet and two area rugs cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Douglas D.
07/2017
5.0
carpet cleaners
  + -1 more
We use them every year and would use then again. Price is a little higher than competitors, but worth it to stay with them.
Description of Work: Carpet Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Douglas D.
07/2017
5.0
carpet cleaners
  + -1 more
Enrique is great - he comes out every year. Price is a little higher than other companies, but I would rather pay the extra to have him come out.
Description of Work: Cleans carpets every year.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gwendolyn M.
06/2017
5.0
carpet cleaners
  + -1 more
They did a very good job on cleaning the carpets and didn't rush through the cleaning. They protected all wood furniture that was on the carpet to prevent damage until the carpet dried.
Description of Work: I have a rather large house and they Cleaned all rooms with carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

Warren B.
06/2017
2.0
carpet cleaners, oriental rug cleaning
  + 0 more
Asked whether carpet should be removed and cleaned at shop, but was told not necessary. Chose this company based on ad they clean oriental rugs - which regular company did not state. Worker did not wear protective footwear -"not necessary". When finished, rug was streaked likely due to wetness. When called back to inspect, he claimed it would disappear when vacuumed. Regrettably, streaks remain to this day destroying the beauty of the rug.
Description of Work: Clean oriental rug in living room

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$185

Sharon M.
04/2017
5.0
carpet cleaners
  + -1 more
It went very well. Enrique was punctual, polite, and thorough. He spent several hours going through each room of the house and did a nice job on the stairs. He was careful with the furniture in each room. Small spots were removed and I was very pleased.
Description of Work: I needed the carpets cleaned throughout my two-story house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

Vincent S.
12/2016
5.0
carpet cleaners
  + -1 more
He did a great job as usual. He took about 2 hrs to do the job. Carpets are very clean and not very damp, he gets most of the water out.
Description of Work: Cleaned all the carpet in our house about 1200 sq. ft

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

susan H.
08/2016
5.0
carpet cleaners
  + -1 more
Enrique arrived on time and did an excellent job. Very thorough. He put plastic protectors around the corners of bureaus and cabinets to prevent any damage. Was done in two hours and the carpet was dry by evening. Very happy and have already referred him to two of my friends.
Description of Work: Carpet cleaning for townhouse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen M.
03/2016
5.0
carpet cleaners, flooring contractor, upholstery cleaning
  + 1 more
Friendly, thorough, hassle-free. This is the 3rd time I've used Excel because they are so reliable, do a wonderful job on my carpets and upholstery, and are reasonably priced. I won't go anywhere else, Highly recommend!
Description of Work: Cleaned the carpets in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Response from Excel Carpet Cleaning
Dear Member Thank you very much for your kind words,this will only give us more energy to persuade better ways to keep improving our service. sincerely yours Enrique.

Jeanne W.
02/2016
5.0
carpet cleaners, floor cleaning
  + 0 more
I have used this company three times so far to have the carpet cleaned in my condo. In every instance they have arrived on time and they've always done an excellent job of cleaning the carpet. They are friendly and work hard. I will use this company again in the future.
Description of Work: Shampooed the carpet in all rooms of my condo, approx. 1,100 sq ft.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Excel Carpet Cleaning
Dear [Member Name Removed] Thank you for the multiple times we have provided carpet cleaning service for your place, This is why we work so hard to capture your loyalty,rest assure that we are always looking for the best possible ways to serve you better. Sincerely yours Enrique

Tom K.
02/2016
5.0
carpet cleaners, floor cleaning
  + 0 more
Showed up on time. Notified me of extra charge of $20 for the spot cleaning. Did a great job!
Description of Work: Cleaned all of my trafficked rooms. Spot cleaned heavily stained areas.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Excel Carpet Cleaning
Dear (Removed members name), Thank you for your gracious words. Sincerely Enrique

Colette M.
11/2015
5.0
carpet cleaners, floor cleaning
  + 0 more
I didn't submit a review the first time I used Excel Carpet Cleaning but this is now the second time and have been very happy both times with their service, thoroughness and level of professionalism. My inquiry was answered promptly; arrival to do the job was within 10 minutes of the appointed time; the work was done in a tidy fashion and my carpets look great. I will definitely call Enrique at Excel Carpet Cleaning in the future.
Description of Work: Carpeting in 3 bedrooms were cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Excel Carpet Cleaning
Dear Ms [Member Name Removed] thank you for the honor in providing carpet cleaning service for your place. We love our work and the level commitment to every service we do is unsurpassed. Sincerely Enrique

Contact information

PO Box 2348, Orange, CA 92859

http://www.excelcarpetcleaning.com

Licensing

Bonded

Insured

No License Required for Trade

Trade License Number
IICRC # 101634
Trade License Authority
I - 74895 - L
Trade License Expiration
06/01/2016

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Oriental Rug Cleaning,
Flooring Sales and Installation,
Carpet Sales and Installation,
Handyman Services,
Ceramic Tile,
Interior Painting,
Finished Carpentry and Woodworking,
Plumbing,
Exterior Painting

FAQ

Excel Carpet Cleaning is currently rated 4.8 overall out of 5.
Excel Carpet Cleaning accepts the following forms of payment: Check,MasterCard,PayPal,Visa
Yes, Excel Carpet Cleaning offers free project estimates.
Yes, Excel Carpet Cleaning offers eco-friendly accreditations.
No, Excel Carpet Cleaning does not offer a senior discount.
Yes, Excel Carpet Cleaning offers emergency services.
Yes, Excel Carpet Cleaning offers warranties.
Excel Carpet Cleaning offers the following services: Owner operator for over 25 years! Residential & commercial carpet & upholstery cleaning, spot & stain removal, pet odor treatment, scotchguard, carpet installation, sanitizing, auto interior & carpet repairs & dye, drapery & oriental/area rug cleaning, water flood damage STONE,TILE & GROUT CLEANING & RESTORATION (marble,granite,travertine,limestone,flagstone,slate,terrazzo,concrete) (polishing,honing,resurfacing,sealing,lippage removal,pressure washing,crack hole repair)

Contact information

PO Box 2348, Orange, CA 92859

http://www.excelcarpetcleaning.com