Atlas Heating and Air Conditioning is located in same West Oakland building as it was in 1927. Atlas employs an average of 35 people (seven for 25 + years) and has separate repair/maintenance and installation departments. Residential maintenance agreements and commercial service contracts are popular, also our reminder service. Energy Upgrade and California First (PACE Program) certified. Visa/Mastercard/Discover available, also financing.
Business highlights
116 years of trusted experience
Services we offer
Heating & Air Conditioning Equipment & Repair, Furnace and Duct Replacement
The service went very well. The initial phone call was pleasant and my need to have an appointment only in a narrow window was easily accommodated. The technician was right on time. He was friendly and explained what he would be doing. He did find something that needed repair. I had that part replaced before, so I wasn't surprised. He asked if I would like him to do the work. I told him to finish the repair. He had the part in his truck and quickly finished the work. I was impressed both by his openness and ability to listen to what I wanted. Besides being friendly, he was professional. I felt confident in his abilities. Over all this was a really nice experience. I highly recommend this company without reservation. I've have used other A/C providers, but Atlas was head and shoulders above them!
Description of Work: A/C check/repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
LaVerne T.
02/2015
5.0
heating & air conditioning/hvac
+ -1 more
The staff was good. They were very prompt. They were able to identify the problem that other companies could not really do.They were able to get the job done quicker than expected.
Description of Work: The provider installed a wall heater.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Michael W.
01/2015
5.0
heating & air conditioning/hvac
+ -1 more
They are an old company. They have been around for 50 or 60 years. I paid $115 for one-year maintenance. They were very dependable. It is a longstanding company in the area. I have also used them previously at my work 30 years ago. I think their pricing was fair.
Description of Work: I have used Atlas Heating and Air Conditioning for my heating system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
David I.
12/2014
5.0
heating & air conditioning/hvac
+ -1 more
The Technician arrived on time. He was very professional and courteous. I appreciated the fact that he put covers on his shoes before going upstairs. He explained what he was doing or needed to do. the work consisted of cleaning the condensers and evaporators. I am very happy with the service and would use this company again. This is my first purchase through Angie's list and we are definitely off to a good start.
Description of Work: Tune up of both upstairs and downstairs air conditioning units.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Peter W.
12/2014
5.0
heating & air conditioning/hvac
+ -1 more
No problems, price was fair for additional work.
Description of Work: Check A/C and refill coolant.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Noel D.
11/2014
4.0
heating & air conditioning/hvac
+ -1 more
Seemed that the serviceman was not aware of all the fine print in the deal. I told him that there should be a $25 in repair credit towards the $89 service repair but he did not honor it. Also, he did not perform the Bonus: Safety check of furnace heat exchanger as the serviceman was not aware of it. I do hope next time they send a serviceman, the Company needs to inform their servicemen all the fine print in the deal.
Description of Work: They inspected my AC unit.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$89
Rolf T.
10/2014
5.0
heating & air conditioning/hvac
+ -1 more
It was expensive but it was good. They did a great job and the inspector thought it was the best he'd ever seen and it was wonderful but it wasn't cheap. We were just worried the furnace was going to go dead so we wanted a new one. The results are great today. I guess what made4 it standout was that the inspector that came out said it was the best job he'd ever seen and they gone out of the way to make the pipes go where they should go. They were fine. We picked them because they we knew they'd be good. We knew they were a lot at that time, it wasn't a surprise to us. I would recommend them because of the high quality of their work and I would not recommend them because it costs a lot.
Description of Work: They put in a new furnace for us.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kimeri O.
10/2014
5.0
heating & air conditioning/hvac
+ -1 more
It was very good. It was a really long time ago but they did a very good job. I would highly recommend them. I would absolutely use them again.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard R.
10/2014
5.0
heating & air conditioning/hvac
+ -1 more
Their quality of work is really good and that is why I call them back. I would call them again if I had a problem. They are expensive but they know what they are doing.
Description of Work: They installed a furnace for one of my rentals and took away the old furnace.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tony A.
10/2014
5.0
heating & air conditioning/hvac
+ -1 more
We had some incidents with them, but in the end they did a fantastic job. We were not informed that we had to do the rebates ourselves, and so we were not happy about that, because we lost about $140. The work they did was fine, it was just the rebate that we didn't get. 2 people came in, the guy that came to install was very professional. One guy came in and presented and gave the prices. I thought the price was fair, but I did not compare it to anything at that time. They sell you good stuff, and they do good work, but when it came to the rebate, and I called them, that is when they threw the ball back at me and said I should have done it.
Description of Work: They put a new heater for me. They were supposed to do something else, but the price was very expensive, so they only did the first part.
Rating Category
Rating out of 5
quality
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$3,000
MAGGIE Y.
10/2014
5.0
heating & air conditioning/hvac
+ -1 more
We have had very good luck with them.We have been pleased with the service and we will undoubtedly use them in the future.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Karen H.
10/2014
2.0
heating & air conditioning/hvac
+ -1 more
The merchant sent me an email stating that they service parts of my county, but not my city.
Description of Work: .
Rating Category
Rating out of 5
$39
Response from Atlas Heating & Air Conditioning Co
We have offered this customer an AC tune up free of charge and have called to get it on the schedule. In addition, she should have received the $29 refund from Angie's List. We will continue to attempt to schedule this and if the customer prefers, will do a furnace tune up instead. This was an error on our part, and we intend to make it right. Lisa Tuck, Atlas Heating and A/C Since 1908
Judy H.
09/2014
5.0
heating & air conditioning/hvac
+ -1 more
It was outstanding. I don't use any heating company but Atlas. They are expensive but they are good. I like the way the get things done efficiently and correctly. I've never had to call them back to correct something they've done. Everything was done correctly the first time.
Description of Work: They last corrected a little problem that I was having with my system and they cleaned everything up.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Pamela K.
09/2014
5.0
heating & air conditioning/hvac
+ -1 more
It has been very good. They did a very good job. I'm very happy with it. They provided exactly what they said. They worked in a timely fashion. I'm very happy with the results. I had no problems with it since then.
Description of Work: It has been a few years when they put in my air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
ANN D.
09/2014
5.0
heating & air conditioning/hvac
+ -1 more
My experience with this company has been excellent. We use them on an ongoing basis because we have a contract with them.
Description of Work: We have a climate control system here. They have installed it and they maintain it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Ferol E.
09/2014
5.0
heating & air conditioning/hvac
+ -1 more
Take my word for it; they are just fine. They come about once a year to check things out. They're good and reliable.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$100
Ann G.
09/2014
5.0
heating & air conditioning/hvac
+ -1 more
The service I have received has been good.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alaster M.
09/2014
4.0
water heater repair
+ -1 more
I've had a relatively good experience with them except the one time years ago when they installed a heater under the house and their contractor just really knew he drilled a hole to part of an essential support in my crawl space, knocks out a hole of a critical support element and that kind of pissed me off that they would do that without talking to me about it and it's been years now and at some point I'm going to shore that up more but that's the only negative thing I have to say about them. Otherwise, they've been good. The price was pretty reasonable I think.
Description of Work: It's been a while. I think the service was provided by them a couple of years ago not on the heater but on my tankless water heater. They came out and looked at it and it turned out everything was fine. So, it was just routine maintenance.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Ryan I.
09/2014
5.0
heating & air conditioning/hvac
+ -1 more
They were good. My main like was that they gave me a good estimate, and they stuck to it. They kept their appointment, they did the work when they said it would be, and it looks good. I don't have any complaints about them.
Description of Work: The did some vent work on my central air and heating.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
ROBERT C.
09/2014
3.0
heating & air conditioning/hvac
+ -1 more
I got a fair service from them. I had an emergency service before.
Description of Work: .
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$850
ROBERT P.
09/2014
5.0
heating & air conditioning/hvac
+ -1 more
I've used them for 45 years. I've never had a problem with them. They are very good and I've never had a complaint. I imagine their prices are pretty much the same as others. Their price is about average.
Description of Work: They put in our air conditioning and heat and they service them. They service the furnaces and everything every two year. They had to put in a new part in my Trane and they checked the air conditioning and heating.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
jennifer M.
09/2014
5.0
heating & air conditioning/hvac
+ -1 more
I have had excellent experience with them.
Description of Work: They put in a new heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Dale B.
09/2014
5.0
heating & air conditioning/hvac
+ -1 more
They were professional, and it was very well done. I would have gotten it cheaper somewhere else, but they were very professional, and it was handled very well.
Description of Work: We used them right after we moved into our house, to replace our furnace.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
karen W.
08/2014
2.0
heating & air conditioning/hvac
+ -1 more
see above. Call me at 510-530-8186 if more detail is needed
Description of Work: The provider was called to tell me what it would take to fix a non performing old wall heater. They came two weeks later, told me a repair would be $750 but "they weren't certain that they even could repair it and that I really needed a new wall furnace. Then I called Hassler for a second opinion and they fixed the problem for $190. (Atlas did, upon me registering my upset with them, return money to me....but I still fear for the client who doesn't get that second opinion
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$750
Response from Atlas Heating & Air Conditioning Co
This customer experience has been the most difficult we’ve encountered in recent memory. We wish there was a way to provide customer satisfaction in this case, and have tried very hard to do that. After making a simple diagnostic mistake with immediate apologies and reimbursement, then doing far more financially for this landlord, the negative publicity attempts continue. The wall furnace in question is over 30 years old and in this case the repair required a B 60 valve versus a more complicated retrofit including a gas valve, pilot assembly, flex line and new thermostat. This repair would ensure that the wall furnace survived for many years. After the $89.00 diagnostic fee was quickly returned and both written and verbal apologies were made, this rental owner suggested that much more was required. She couldn’t accept that this was a simple misdiagnosis and said that corporate atonement for (serious misdeeds) was needed. It was suggested between the lines that other measures would be taken if we didn’t take a lot more responsibility. An additional payment of $600 was requested to cover her library time spent researching competitors. Since the customer is always right, we sent off a check to her for that amount. For further details, please contact Lisa Tuck at 510-773-0252.
Philip A.
07/2014
5.0
heating & air conditioning/hvac
+ -1 more
What a great team. The people at Atlas are best. The sales person always shows up on time and gives us detailed price quotes and the crews are even better. Philip Anderson HDR Remodeling Berkeley Ca
Description of Work: HVAC Services on a number of residential remodeling project
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning,
Asbestos Removal,
Water Heaters,
Natural Gas Lines
FAQ
Atlas Heating & Air Conditioning Co is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
Atlas Heating & Air Conditioning Co accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
No, Atlas Heating & Air Conditioning Co does not offer free project estimates.
Yes, Atlas Heating & Air Conditioning Co offers eco-friendly accreditations.
No, Atlas Heating & Air Conditioning Co does not offer a senior discount.
No, Atlas Heating & Air Conditioning Co does not offer emergency services.
Yes, Atlas Heating & Air Conditioning Co offers warranties.
Atlas Heating & Air Conditioning Co offers the following services: Heating & Air Conditioning Equipment & Repair, Furnace and Duct Replacement