Description of Work: As I expected, the estimate included an upsell to more services than were included in the Angie's List deal purchased, but price for additional work was fair. Both estimator and work crew were timely, but I would rather have only had one appointment, rather than meeting them twice. My primary complaint was that the estimator (may have been owner?) asked for additional payment to do additional work (hedges and second tree), then did a poor job on both. When I pointed this out, he had his crew complete the work as additionally promised, but I didn't feel I should have to remind them of the agreement.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gordan K.
05/2015
4.0
lawn service, tree service
 + 0 more
unknown
Description of Work: Cleaned backyard area and trimmed three trees. Great Job.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$600
Daniella C.
04/2015
4.0
tree service
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$250
Linda F.
10/2014
4.0
tree service
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Alana U.
10/2014
5.0
tree service
 + -1 more
unknown
Description of Work: Trimmed 3 large, overgrown trees, including some dead branches. Removed a stump. I have a very busy schedule, so we had a hard time at first, getting in contact, but the office always returned every call very promptly and gave me options for both the initial estimate and the final service. I would recommend them, and use their services again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Susanna M.
10/2014
5.0
tree service
 + -1 more
unknown
Description of Work: Franco Tree Service thinned two small overgrown trees and lowered one of them. We were happy with the work and the cleanup. It ended up costing a lot more than we expected from the Angie's promotion.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Josefina W.
10/2014
5.0
tree service
 + -1 more
unknown
Description of Work: Franco's tree service trimmed half a dozen full grown palms and one over-grown willow in our back yard. It was a big job, and they hauled away all the refuse (many branches and dead fronds). There were four men on crew, and they were fast and efficient. The yard looked great when they left.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$725
Mike W.
10/2014
5.0
tree service
 + -1 more
unknown
Description of Work: REMOVED A LARGE TREE (12 INCH DIAMETER) AND CLEANED UP EVERYTHING AFTER. |VERY FAST AND ECONIMICAL. NICE GUYS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Debra G.
09/2014
1.0
tree service
 + -1 more
unknown
Description of Work: They never contacted me.
Rating Category
Rating out of 5
responsiveness
1.0
TINA B.
09/2014
5.0
tree service
 + -1 more
unknown
Description of Work: Tree trimming and branch removal | |Finished in two says and cleaned everything after | |
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$600
Curtis R.
09/2014
5.0
tree service
 + -1 more
unknown
Description of Work: They removed a tree. Great job
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
katherine D.
09/2014
1.0
tree service
 + -1 more
unknown
Description of Work: They never responded to phone calls or email and never showed up for service. I cancelled the credit card payment after two + weeks.
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
$99
Anne L.
09/2014
4.0
tree service
 + -1 more
unknown
Description of Work: Had trees trimmed and removed. would have liked to have stumps removed but too expensive
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$525
Seong K.
08/2014
5.0
tree service
 + -1 more
very prompt, courteous
Description of Work: tree trimming
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Joan E.
07/2014
5.0
tree service
 + -1 more
unknown
Description of Work: They removed 4 stumps we had in our yard. A couple were in tight quarters and they had to do it by hand. They removed all the shavings and left the yard clean. Very prompt and did a great job. We found them on Angie's List as one of your deals of the day. Thanks. We will use them again to trim our Italian Cypress trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Ron M.
10/2013
5.0
tree service
 + -1 more
I was very satisfied with and highly recommend Franco Tree Service. After contacting Franco Tree for an estimate, a day and time for an estimate was scheduled. He arrived promptly and we walked through the yard and discussed the service that was wanted. The estimate was very fair and competitive. He left me with a detailed written estimate. I called a few days later to schedule the service and they were able to work with my busy schedule and perform the work within a week! (I always like to be present when work is performed). They arrived as scheduled and performed the work to my satisfaction. Actually, the work exceeded my expectations and I was extremely pleased with all aspects of the service. The clean-up was fantastic! I could not find a twig anywhere. The crew was very polite, friendly, and responsive to questions and minor requests. Again, I highly recommend this company and will use them again in the future.
Description of Work: Trim: 1 Fruitless pear, 2 large (30ft) shrub-trees), 1 large hedge, 5 fruit trees, clear fence line overhang about 30' of fence, cleaned gutters, and clean-up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
W N.
10/2013
5.0
tree service
 + -1 more
Contacted Franco for tree service quote; Franco came and provided a written quote, as well as proof of insurance and bond. I decided to go with Franco Tree Service based on verifying the sources of Franco's insurance and bond coverage and its Angieslist's track records. On the day of service, Franco and his team of 2 came. Although the original job description didn't call for trimming branches close to the utilities lines, Franco directed his crew to clear up majority of the branches near the utilities lines anyway due to safety issues ( usually PG&E will send tree service out to clear out those area very year, so far I have only encountered one PG&E's tree service contractor that has done a good and beautiful job.) I am very happy with the tree service and clean up Franco's crew had performed.
Description of Work: Trimmed two trees: one tall river birch that has 3 utility lines pass through its space and one medium height tree; fee included a yard waste disposal charge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Pat H.
10/2013
5.0
tree service
 + -1 more
The worker arrived on time and began work right away. Very happy with the work done - the trees look great. Very good clean-up job - took all tree branches, etc. with him when he left.
Description of Work: Trimmed and shaped 3 large trees
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
Jean T.
10/2013
5.0
tree service
 + -1 more
It went well. He did a nice job. They cleaned up and were on time.
Description of Work: I purchased a big deal for tree service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Katherine F.
10/2013
5.0
tree service
 + -1 more
Everything went really well and I was very pleased with how everything ended up.
Description of Work: They came to my house and trimmed different trees and cleaned up after they were finished.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Elaine C.
08/2013
5.0
tree service
 + -1 more
I was very pleased with the responsiveness and professionalism of this operation. They called back very quickly after I put in a request for a quote. Franco came out the same evening to provide a quote and came the next afternoon. It was not a very big job and I appreciated the fact that he was happy to do the work. They were very quick and cleaned everything up. Great job. I would recommend them again.
Description of Work: Trimmed and topped off trees around our property.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Marian W.
05/2013
5.0
tree service
 + -1 more
Franco has been doing the tree service for the HOA I live in for the last year. This service was to remove a tree in the common area that was giving a owner trouble. I called Franco and he came that evening to look at the job and set removal for the next Sunday. He and his crew showed up within the time frame he told me and did his usual fantastic job. They always do a great job with clean up which is very important to us. I have also used him to remove a tree in my own yard and both his price and performance were great.
Description of Work: Cut down a 40 foot tree and topped another tree
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$475
JOHN D.
02/2013
3.0
lawn service
 + -1 more
It was an average experience with him. There was a lot of stuff that was left undone and things that I ended up having to do later on. The owner did not show up until the last day of the job.
Description of Work: Franco Tree Service & Yard Clean-ups did some cutting and removal of trees for us.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$4,600
Rosalinda D.
11/2012
5.0
lawn service, tree service
 + 0 more
I never thought it was possible to make the yard look descent again but Franco did a fantastic job. We were very impressed with all the clean up and hauling they did
Description of Work: Franco and his crew arrived early and started cleaning and hauling everything in my very big backyard. Franco delivered the big job he promised and more. We are very happy with his work. Franco and his crew were very pleasant and professional. They did some extra work which were not part of the contract and made it a part of the job. We were so grateful. I will recommend Franco anytime. He does a great job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
Jose G.
04/2011
5.0
tree service
 + -1 more
The employees came right on time in the morning got right down to the work that was needed. They did not waste any time doing useless things, they completed the work around the time they said it was going to be finished.
Description of Work: Trimmed a couple trees and took down one small palm.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Tree Service,
Lawn and Yard Work
FAQ
Franco Tree Service & Yard Clean-ups is currently rated 4.7 overall out of 5.
Sunday: 7:00 AM - 6:00 PM
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: Closed
Franco Tree Service & Yard Clean-ups accepts the following forms of payment: Check,MasterCard,Visa
Yes, Franco Tree Service & Yard Clean-ups offers free project estimates.
No, Franco Tree Service & Yard Clean-ups does not offer eco-friendly accreditations.
No, Franco Tree Service & Yard Clean-ups does not offer a senior discount.
Yes, Franco Tree Service & Yard Clean-ups offers emergency services.
Yes, Franco Tree Service & Yard Clean-ups offers warranties.
Franco Tree Service & Yard Clean-ups offers the following services: Tree services and yard maintenance.