Dennis Emergency Restoration

This Cleaning crew was scheduled to shampoo two rooms. Dennis returned my call for service promptly and we scheduled an appointment. They arrived on the scheduled date ON TIME and OMG!!! They did a really incredible job. I had originally thought to replace the 10 year old cream colored bedroom carpet, but thought I would try to save a thousand dollars instead. I love my carpet but thought it had seen better days. It now looks brand new... THANKS VERY MUCH. I look forward to using this service in the future and have already recommended them to others.

Dennis cleaning was very professional, they even came to the house earlier in the afternoon than our appointment because they finished their last job early. Their prices were extremely reasonable and the carpet looked a million times better when they were done with it. I was very happy with their service and would use them again.

We had used a Rug Doctor a week ago, and were now smelling some very strong musty odors, like mildew. We weren't able to stay in our bedroom. We called Dennis' cleaning service, and they agreed to come out the next day, on a Sunday, and get it taken care of. After researching our issue with Rug Doctor, this is apparently fairly common, as the machine doesn't have enough suction to gather up all the moisture it laid down. If enough moisture gets into the padding below the carpet, you will have bad odors within a day or two. They came out and laid down some anti-microbeal enzymes to ward off any mold or mildew, and went over the entire area with their equipment. Not only did they clean much better than the Rug Doctor ever could, but they left it dryer then it was before they arrived! :) We let it dry for a day, just to be sure, but were still smelling some remnants of the bad odor from before. The carpet was dry, so we chalked it to up just remnant odor and got some Arm & Hammer rug powder that you use with the vacuum, along with some Fabreeze, that took care of the issue. We will not use Rug Doctor again, and have plans for Dennis to come out in the coming weeks and do the rest of our house.

He did a perfect job. Showed up on time. Cleaned everything well including pet stains. Carpets dried in just a few hours.

Service Provider never responded to my requests for service.

We were happy, they did a great job. They arrived on time, were quick and efficient, and we were pleased with the result.

They cleaned our upstairs carpets. The service overall was ok. Once they got to my home they tried to up sell me on a bunch of stuff and told me there were all these other things I needed done. I paid extra because I have pets so they said they would do deeper clean and put rice down on the carpets. The finished product was good.

I bought the deal for my mother-in-law. We bought it because there was some mold in the house and it was fine, because he was really courteous, and tried to make it done. I think they didn't do a follow up with them, but that was not upon him, it was upon them. The interaction with the provider was lovely. He was really good. The work turned out good.

I purchased this as a gift for someone and the recipient made an appointment for 2/14. She had her two dogs boarded, sent a text the company that the key would be under the mat and left for work. Upon returning that evening, she noticed that they had not done the service. She immediately called and the person answering the phone had no apologies, and really could not have cared less that she was inconvenienced. When asked for the owners name, said he could not give that to her. She asked to have the owner call that evening and never received a call back. I am completely embarrassed that she had to spend money to board her dogs, and the behavior of this company when it was clearly a miscommunication on their part from the person in charge to the technician who wasn't told that the key was there. I have asked for a refund, and DO NOT RECOMMEND THIS COMPANY. There are too many other companies that will appreciate your business.

They cleaned the carpets in the living room, hallway and two bedrooms. We paid additional money for the spot treatment. The carpets came out ok, I think they should have gone over the spots and heavy traffic areas a few more times.

I live in the apartment so they had to work around furniture and possessions. They arrived early. I had moved all the manageable furniture out of the way in the main living area. In the bedroom and closet they worked around dressers, beds, etc. They were extremely careful not to get things like bed skirts and the bottoms of dressers, etc. wet with overspray. They worked quickly but were very thorough. Because they cleaned the entire living room/dining room carpet, they placed tables, etc. on small foam blocks so that the wooden legs would not absorb moisture. They deserve an "A" across the board. The only reason I gave them a "B" on price was due to the fact that Angie's special or not, $139.00 is a bit steep for approximately 400-450 feet of carpet. On balance, they did have to snake their equipment up two short flights of stairs. Upon completion of their work my carpets were very clean & smelled wonderful. I will use them again.

I'd purchased a coupon for 139.00 to clean my carpet and stairs after a renovation. Dennis arrived on time and did everything that was promised on the coupon. The process was hassle free and I wasn't pressured into purchasing extra services . My carpet looks great and I will use him again.

I've used them twice now and service and prices are excellent.

I used Dennis Cleaning & Restoration

They were here even ahead of time - despite traffic! I was shocked - I'm sure they had to get up really early to get to me, and I'm even in a different county. Being punctual is very important to me. They were fabulous. I liked what they did so well, I purchased additional services. They even got the dog stains out, and I have had other carpet cleaners out that couldn't. The crew was here for about 2- 2 1/2 hrs.

He called us and said they couldn't come out because we were too far away. He was very nice, however he was unable to help us.

False advertising, they should stop offering this coupon it was a huge waste of time.

A 'Mold Remediation' is one of the worst experiences a landlord could encounter, specially if you have a tenant on your rental property during remediation. This company did a great job explaining the process and put me at ease during the entire process. They provided a payment plan where you pay according to what they have finished, and made sure that you are satisfied with their work before they ask for another installment. I would have given them all 'A' grade but there was an incident where Dennis felt that he need to inform my neighbor (shared wall) immediately about moisture level without notifying me first. I don't have a problem notifying my neighbor but I expect anyone I hire to inform me first of any action they are planning to do prior to doing it. I just learned about this action when my tenants told me about it. Considering all that has happened and the work that has been done by this company I will still use them if I need another mold remediation (hopefully not) and would recommend this company to anyone who might need their services. I don't wish this event to happen to anyone but if you need to do it you should seriously consider this company.

The employee arrived on time. He had a device that measured the presence of mold in various areas where water damage can occur. He then sent me an email with an estimate for the repairs. The estimate was the first one I got so I'm not sure it was reasonable. It was about $2500 for two units. I plan to get more estimates and make a comparison.c

Used an Angie's List Coupon for a fantastic discount rate. Provider showed up on time, was very professional, and did an excellent job. Although we anticipated being asked to pay additional (hidden) fees (which has happened before with other providers), this was not the case. The work promised and contracted for was the work done. Highly recommended.

In an area of construction that is riddled with less than honest practices, Yalmar is a great listener, and will be very direct in telling you your options and his obligations. Yalmar returned all calls, initiated frequent (daily at minimum) contact with me, and kept me abreast of each finding and my options. Not only did Yalamar's crew arrive promptly and treat my home respectfully, but he also was an asset in bringing in a quality plumber (Green Plumber) and an excellent mold hygienist. These professionals were ready to go, and got their portion of the job done within 24 hours of a call from Yalmar. Yalmar did an excellent job of documenting the damage with photographs and did not cower when i informed him the job was pending small claims action. Mold is one of the most necessary reparations that should be done to a home, immediately. Do not just bleach it! No one would put makeup over a lesion and think that was going to fix it. Mold is indicative of other issues, like a broken pipe or some water damage. It is also invasive, hard inconvenience as there are multiple teams involved in fixing the issue. Yalamar made it easy, and I would say he should be your first call.

This is why I love Angie's List! Dennis Martinez is the proprietor and has been in this business for 25 years. My previous carpet cleaner is no longer in the business so took a chance w/ Dennis Cleaning and Restoration. And, oh my, was I impressed! Dennis and his workman got out many stains that my previous cleaner couldn't. I watched them work, and they worked HARD to make the carpets as clean as possible. Carpet Cleaning is very dependent on the thoroughness and completeness of the firm doing the work. These guys get an A+!

Yalmar provided me an estimate of the work. He explained what needed to be done and how long is would take to complete the work. Yalmar and his crew showed up on time on the days he specified he would be working. Yalmar is very easy to work with. Any time an issue came up, he immediately called me. The unit that required mold remediation is a townhouse. It turned out the neighbor also had mold and had a leak in their garage that was causing water to come into my unit. Yalmar helped me explain to a neighbor the work that needed to be done to remove the mold from the neighbor's unit. Yalmar completed the mold remediation with the specified time frame and within the estimates he provided me. Several estimates were needed due to the fact that more mold was found than had been anticipated.

They were professional, courteous, and hardworking. I definitely will ask them to clean our carpets again.

The company was very punctual and very friendly. It was a pleasure having them in my house. My central air conditioning unit had broken and flooded the carpet in the hallway. I had the air conditioner replaced. Dennis came to do flood remediation, but ended up having to work around the schedule of the air conditioning contractor, who had to come back twice to fix subsequent leaks, which again flooded the carpet. Dennis and his project manager, Yalmar, took my calls after hours, worked with my schedule and that of the contractor, and did a good job with the remediation.