Dennis Emergency Restoration

The mold was from the floor to the counter, behind the cabinets. They knew and quoted exactly how long it would take, they also arranged for the air testing. The team was quick and efficient. I hope I never need these services again, but if I do I would not hesitate to use them again. Attached are pictures of the mold behind the dishwasher, and the second was taken during the remediation. As you can see the damage was extensive and they performed a thorough job.

Never got a return call to get an estimate. Was told by person on the phone he was out of area, and would call back....he never did. I went with another company after that.

He did a fine job. A lot of places did not want to do stairs, but he did.

The guys were really great. The head of the group is Yalmar Martinez who also works with his father Dennis (the name sake).. Both they and their team were incredibly professional and on top of everything that was needed. The damage was really bad and these guys were able to complete it all in a few days.. We can't recommend them highly enough.

Horrible customer service with total lack of response. If you can't make it, just tell me. If you don't need my business, don't set an appointment. Professionalism at the very least is all I ask.

They responded just an hour or two after I called them and got right on it. Left fans and came back the next evening to pick them up. Were quick and professional and helpful.

Purchased a promotion through AL for the service. Arrived early. Had to discuss the price a bit. Even though stairs were a part of the promotion, it was an additional $40 because there were more stairs than anticipated. Welcome to LA...home of the single level home. Cleaning also took a little extra time because of the stairs. Company did a beautiful job. I would hire them again.

They did a really nice job. He worked very hard on it. Their price is very fair. Their quality of work is outstanding. They're fabulous. He was one of the few who would come before doing the job because he doesn't want to make many mistakes. He's sharp and I couldn't be happier with him.

They are very nice, and eager to please, but my situation was more complicated than they acknowledged. They could have come and done the work right, but they would have still got it wrong. I don't think it is integrity, but it is over enthusiastic and lack of knowledge. I would have paid all the money, but I would have still paid to do the job. He is young and very nice. I would have paid a couple thousand Dollars, and they would have done it right away, and he was very sweet, but he wasn't just knowledgeable. They were supposed to do a full inspection, and he just looked at what I said, and he didn't look at any other area. I had other people come out and had a lot of work done.

It was fine. There was no other cost. The Big Deal covered it. They wanted to treat and stuff, but I ultimately decided not to do anything. The service was done fairly soon after I purchased the Big Deal. It was pretty basic thing so it was fine. It was not so much them that I had issue with, but the service did not really do much. It was just like they were trying to get over and do future service which I understood purchasing it. It wasn’t much to it. They were fine. I do not have a problem with their company. I just think the deal has no real value to it. They did not do anything wrong. It is just the deal was not amazing. I thought there was going to be a little more to it. It just seems silly to pay someone for an estimate basically which is what it was in effect.

This company is really great. They truly care and are very helpful and capable. They offer good prices too. We hired someone my biz partner wanted instead for this project but if we ever have water damage again they will be my first call because I was very impressed with their dedication.

He worked with another guy that I left a message for, and they didn't call me back. They said they would love to meet me. They didn't do anything, so I am going to have my handyman go in the wall and check mold.

Well, I'll be honest. I bought this carpet cleaning deal through Angie's List for $139 for up to 1800 square feet. I purchased it for a neighbor whose husband just had his 2nd stroke. She has had a hard time keeping up with her place and the neighbors are all trying to do what they can. It was easy to communicate with Dennis cleaning. Apparently Dennis' son handles the administrative and office work and he did a good job. Dennis came to perform the service. He was 30 minutes early which beats waiting which is more the norm these days. Dennis looked through the house, that I had honestly never even been in to, and indicated that he would need to charge extra for stain removal. I asked our neighbor if this was a fair assessment and she agreed that it was. They had already negotiated the additional cost. Dennis came down to touch base with me personally. I gave him the voucher that I had purchased. The job required a little extra time to complete which is to be expected given the actual state of the carpet. Dennis and his assistant stayed the extra hour that was needed to get the job done. Our neighbor is extremely happy with the work that Dennis cleaning did. Our neighbor previously used Sears to clean their carpets but the price and the scheduling flexibility became issues when her husband was forced to stop working a few years ago. After Dennis was finished I asked him to come quote the cleaning of my carpets. We have 5 or 6 stains from a baby running around the house with whatever she can get her hands on. Our carpeted area is just under half of our 1512 square feet. Dennis quoted around $220 for the carpeted areas and one 8x10' area rug. Based on the other quotes I am seeing it is an average to high quote for the service but he did a good job next door. I would hire them to do my place.

Horrible, the carpets were left too wet, smelled like wet mold and cat pee days later so we called in another provider

I've mostly dealt with Yalmar from Dennis Cleaning & Restoration. I recently had a mold issue in one of my clients home. They were able to quickly re-mediate the mold and did all the drywall and cabinet repairs in the kitchen and living room. They have a good reliable team that are knowledgeable in their field.

My experience with this company was really good. Yalmar was able to respond to my emergency quickly and coordinated everything with my landlord to make sure everything was done correctly. I will definitely recommend Dennis Cleaning & Restoration to anyone. I felt like they were looking out for my best interest and explained the process clearly to me. They worked well with the insurance company as too and communicated thoroughly.

Dennis Cleaning and Restoration showed up timely and did a fantastic job on my carpets. My small grandchildren live with me and they had put a lot of wear on my carpets (many spots and dirty areas). They worked diligently and got them out. I will use them again. Thanks.

I got a coupon from Angie's List that was supposed to be for mold testing, but it turned out that Dennis Cleaning only does mold cleaning and restoration. So I contacted Angie's list and couldn't get my money back from them, and my Real Estate Agent arranged with her connections to get my property tested and appraised for a mold cleaning. After testing and after I found the appraisals to be incredibly expensive, I decided to contact Dennis Cleaning. They were able to use my Angie's list coupon towards a cleaning. They were very honest about holding credit with me, and they got the job done for half the price that my Real Estate Agent's connections would have charged. I've got to say, they were very helpful and professional. Their associate Yalmar Martinez coordinated re-testing the mold after the property was cleaned, and he checked on all the necessary details to get the property ready to be on the market again. We communicated on the phone daily to keep me updated on the whole process. I'm really glad I connected with them, because I'm dealing with a property very far from where I live, so I really appreciate having a trusted company from Angie's List looking after my deteriorating property and fixing all the details for me.

Provider said they couldn't honor the deal because they don't service Aliso Viejo, even though it clearly states that their service area is "Los Angeles County, Orange County, San Bernardino County, and Ventura County".

I made an appointment for April 14th and they did not show up.

Was on time. Good prices. Friendly. Explained what he is going to do and how long it is going to take.

Needless to say when you have a disaster on your hands or as in my case, under your house, you want help. And fast. Yalmar and his team came out quickly, evaluated the situation and upon approval quickly had my problem solved for a reasonable and competitive price. Doesn't get any better than that. Highly recommended.

The provider didn't respond to my emails or show up on the days (yes 2) of the appointment.

They came, they saw, they cleaned. These guys were very A to B and did an excellent job. They had a van outfitted with all kinds of pro steam cleaning equipment, ran hoses from their truck about 100' to the apartment being cleaned. I'd use them again.

We had them out to do an inspection, and I was satisfied with the scope and thoroughness of their work. They gave me a verbal summary of their findings. This was the first time I had used them, and I would use them again in the future as well.