Landscape Locators

Overall, it was a great experience and excellent referral. The price was competitive. We haven't done the work yet due to other projects taking priority at the house, but we are definitely considering the bid for softscape landscaping in our front yard areas from the company they referred us to.

We demo-ed our entire backyard and were going to put in pavers and grass. We had the pavers put in but the landscaper who was going to do the irrigation and grass doubled his price on us. I was referred to Landscape Locaters and the owner immediately called me back. I explained the scope of work (grading, leveling, irrigation and about 1,000 sq. feet of sod) and he said he would recommend doing it though their lawn care side rather than get a contractor involved. Kevin came out and met with us within a couple of days and was able to start in about a week. They were able to accommodate our schedule and kept us informed the whole way though. We've decided to keep them on for weekly lawn care and when we decide to plant a few flowers we will definitely have them do it.

Very professional, and met our tight timeline. A lot of work was done in a short amount of time and it was professionally managed. We have a builder in our neighborhood as well as a real estate agent; both of them commented on the quality of work that was done.

I have used this company to maintain the landscape on two different houses in So. Cal. Their services are excellent and I am using them ongoing.

The experience was less than satisfactory overall. Landscape Locators has two sides to their business; one is a license contractor service, and the other is a gardening service that provides landscaping. I was led to believe that the gardening service would have the training, skills and time to perform the services above, and they discouraged me from using the contractor side in favor of their own direct employees. It turned out to be a mistake to use their people. The demolition could not proceed on schedule due to their head gardener being unable to return to America, so the project was delayed by several weeks. During this time, it was difficult to get any status updates, largely because the owners themselves had no idea when he'd be returning. Once demolition started, things moved along for a few days and then the gardeners had to return to their own jobs, and the work (which I'd originally understood to be a weekend project) ended up dragging out over another few weeks. I never really knew when the workers would be there and when they wouldn't be. Once they were finished, I observed a number of problems. They had cracked a concrete step that they were asked to leave intact. This had to be repaired, and rather than repair it in the same color, they simply painted over the replacement concrete in a different color. That paint has since peeled back, leaving the step unsightly. The sod itself is uneven and large patches died almost immediately. I asked that the dead sod be replaced, and that their gardeners ensure that the sprinkers were set correctly to ensure that it would take. They replaced the sod and reset the sprinkler times, but the replacement sod has died off in large patches again. The resulting lawn is a mediocre job. The ground is wavy and has many small depressions, the sod itself has large dead parts, and the concrete repairs their work required were hastily done. The end result is that I wish I'd gone with a different company, or with the licensed contractor side of the business.

Landscape Locators hired another guy to do the job. Initially I thought that it was the guy who was going to do it but he wasn’t. The other guy who came and did the job did a great job so I thought that his references and all that were good so I let them continue. Problem with Landscape Locators is that they didn’t do what they were trying to propose on Angie’s List and that’s what I am so much offended about. A lady came from landscape Locators and she claimed herself as landscape architect. I explained to her what I wanted and gave her diagram and this and that. She said that everything can be done, this can be done and that can be done. It was all sweet coated words and there was no commitment on it. Finally she went and prepared all the quotes and she came back. It was little bit pricy because I worked with other contractors to get the quote for the same. Then I understood that it was little bit pricy but at the same time I thought that whoever was going to do the work had good previous experience. So I thought it was okay. She didn’t come back after that and didn’t verify what exactly happened. But the guy who came in who helped me to revise my whole plan and who suggested a whole lot of different things that she didn’t do. I don’t understand why she came in to my door step and she didn’t do anything. She wasted my three days and also insisted me to put the marble. She also told me some nonsense ideas and I thought that it was possible and it would look cool but when I talked to the real guy who does the job, he explained to me that he couldn’t put some of the stones in the backyard in the landscape as it was going to break out, chip out and it is not going to be weather friendly. He explained and revised my plans and told me if I put those what would be the problems but if I knew the guy directly through Angie’s List then I would have gone to him instead of this agent. I would not use them in the future.

I have been using Landscape Locators for a few months and so far I'm thrilled. Benji comes to my house once a week and does all the basic mowing, trimming, etc. In addition he has been monitoring and fixing my sprinklers, fertilizing, and assessing the condition of my grass and making recommendations. He is very helpful and very responsive. Recently we had and issue with my sprinklers and I emailed Kevin (partner-lead contact) around 7pm and he got right back to me even calling me to let me know what was going on. Benji came over the very next day (before his other schedule appts) and we decided to replace the timer. That same afternoon Benji had an estimate to Kevin (partner-lead contact) who contacted me immediately and we setup a time the very next day for Benji to come out and do the work which he did and everything is working great. Any time I need anything as it relates to my landscaping I know I can contact Kevin and he will get right back to me and get it taken care of. this is a great company and I would recommend them to anyone.

They responded very quickly and professionally by email and phone and put us in touch with a great landscaper. They followed up when the work was completed to make sure we were satisfied. We've worked with other referral services for contractors and appreciated the good recommendation from Landscape Locators and that they respond by email.

It was great service from the estimate, to the actual removal/cleanup, to the follow-up by Kevin.

Great experience. Kevin replied right away and I had a chance to tell him exactly what I needed. He scheduled my first service right away and I was very impressed. The guys came, and they took a lot of time and care in getting my yard cleaned up, a service I didn't know I needed since I had had a weekly gardener for the last 2 years who was supposed to be taking care of everything in the yard. I am excited to have a new company who really takes pride in the services they provide. I am currently picking out new plants for on of the planters, and they have offered to plant them for me for no extra charge the next time they are here. Thank you Landscape Locators!! I am very relieved to have found a company I feel like I can trust.

I had a few problems with them showing up in the time frame we had agreed upon. I called Kevin right away and he followed up with the pool service company and got back to me with the reasons within 5 minutes. The company came within an hour and did a great job. The next week there was some confusion again about the time frame, but once again Kevin followed up immediately and got it straightened out. I am looking forward to the next few months of continuing service.

Additionally, my tenant requested some enhancements to the yard. Before work began I received a quote via email and upon my approval via email and the gardener was able to make these improvements the very next week.

All in all a very helpful business! They inspire confidence and trust in what they say and seem to work with contractors who think similarly and are very transparent. I would definitely recommend them to anyone else.

My job was turned down. I was unable to select N/A on Overall Experience (I received an error message when I tried to submit N/A to my experience) so I changed my selection to a B with the remaining ratings N/A.

We wanted a new front yard with hardscape and landscape and did not know where to start to find a contractor. They helped with a design and then put the progect out to bid with contractors that they recommended. They walked us all the way through the process of selecting a contractor.

I was very happy with him. He comes here every Monday's. He is very reasonable, very nice and a good guy. He is meticulous and he really knows what he is doing. We have three dogs and if there's anything that they've messed up, he takes care of that. He is a one man crew and he spends a good couple of hours here. He does everything spotless and he does everything that the other guys weren't doing. He does things perfectly without even asking me what he wants. He has exceeded our expectations.

The convenience about them is what stands out. If we have any issues with the lawn care people that are servicing our yard, we call them, and they either deal with the issue or find a replacement vendor, which takes off one of the hassles. We spend about $80 a month on that service. We would tell a friend or family to definitely give them a call. We got an estimate from them and we would probably go back to them if we needed to have any more work done on the yard. The owner was the person that came out an evaluated our site and he was friendly.

My prior gardeners had had personal issues and my large, hilly, heavily planted lot was getting out of control. Andrew from Landscape Locators got back to me right away and came to look at what was needed. He set me up with one of their contractors who came and did the clean up and now does the weekly service too. They did a fantastic job! My yard has never looked better and I actually enjoy looking out at it . I now see a beautiful space, where before I saw only work that needed doing Everyone I dealt with both at the office and here at my home has been very nice, prompt, knowledgeable and did great jobs for fair prices. I would call them again for any outdoor project of any size.

I got a clear explanation and presentation of their services. Kevin came on time, listen to everything that I wanted, and then explained me what could be done. He took the measurements of the backyard and did a little drawing of what needed to be done on the spot. He came with plenty of pictures for inspiration. I did not schedule anything yet as I am overwhelmed with my entire home remodeling.

Landscape Locators found a great local gardening service for me - reasonable price and great service. Quick, fast, professional. I like that I contact Landscape Locators directly by email and they will convey instructions to the gardener for me. Been with them a few months now. Very happy.

They gave me a quote two or three days after I contacted them, they were fast. The experience was very good. They were courteous, honest and punctual. They were professional.

Kevin came out and spent some time looking at our property and giving suggestions on how we should go about our project. He was very professional and responsive and gave us an estimate for work to be done. We accepted the proposal and his guys came in to do the work. They were very competent and helpful and did a fast and quality job. They all went above what was expected to ensure we were happy with the job. I am looking forward to seeing how the newly planted and replanted areas turn out!

Our experience was very smooth, with an initial phone response within 30 minutes of our email inquiry and an on-site evalulation of the yard the next day. We had a quote within an hour of the evaluation, and the work was performed a few days later exactly on schedule. Pricing was reasonable and competitive, and we would feel very comfortable asking for quotes on any additional landscaping work should we ever need to do anything more involved.

These guys are terrific! They were/are punctual and deliver! The price is right! In fact I hired them again for a rental property.

Extremely professional and responsive service - I could not be more pleased with the minor caveat that I spent somewhat more than I had expected would be necessary. I received a call back from my initial request for service within the same day and met with one of the owners on my property. I was looking for an excellent yard maintenance company with the expectation that an initial big clean up job would be followed up with regular weekly service. They gave me a choice between a "very good" and "excellent" service provider with the understanding that the "excellent" one would be more proactive and offer more suggestions about how to improve things, but cost a little more. I chose the more expensive of the two, and he came with a crew of 3 men the following morning at 7:30. They showed up as promied, were dressed neatly, spoke professionally, and they worked very hard throughout the day (I was home all day to observe) until about 4:30. My yard looks great and I am extremely happy with how this all worked out.