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Howard's Custom Upholstery

Upholstering, Furniture Refinishing and Repair, Furniture - Custom Made,

About us

Family owned and operated since 1976, Howard's Upholstery does all work in-house and does not farm work out. We pride ourselves on our High Quality Work and Supplies, and Emphasize Customer Satisfaction. Our in-house designer is excellent at assisting customers with any project, and we have a showroom with a large selection of fabric-samples/books available. Sample books may also be checked out and taken home. Recipient of Angie's List - Super Service Award!

Business highlights

48 years of trusted experience

Services we offer

Expert Custom Furniture Upholstery, Reupholstery, Recovering, Custom Build Furniture, Cornice Boxes, Headboards, Decorative Pillows, Design Assistance by Professional Designer, Expert Advice, pick up and delivery, Repairs to furniture and upholstery, Highest Quality Craftsmenship, Highest Quality at a just price.

Services we don't offer

No Auto upholstery.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.847 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
0%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 26-47 of 47 reviews

Christine B.
06/2017
5.0
upholstery
  + -1 more
Excellent job. Very pleased.
Description of Work: Outdoor sunbrella seat cushions were completely restitched and new foam inserted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

michelle a L.
12/2016
5.0
upholstery
  + -1 more
They were great!!
Description of Work: I had my couch and 2 chairs reupolstered

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carlos M.
07/2016
5.0
upholstery
  + -1 more
Outstanding!
Description of Work: difficult fine European sofa fabric (removable) spot cleaned and dry cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Anthony G.
01/2016
5.0
upholstery
  + -1 more
unknown
Description of Work: Reupholstered 8 dining room chairs plus one other chair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0

Yes, I recommend this pro
$1,000

Kathy L.
01/2016
5.0
upholstery
  + -1 more
unknown
Description of Work: They re-stitched the leather seat cushion on a barstool, which required them to exactly match already-existing stitch marks. This avoided having to replace the cushion with new leather. Great job, on time, reasonably priced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara B.
08/2015
4.0
upholstery
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

James S.
06/2015
1.0
upholstery
  + -1 more
unknown
Description of Work: I sent them a question thru the Angie's list system, and they never responded.

Rating CategoryRating out of 5
responsiveness
1.0


Frank D.
06/2015
4.0
upholstery
  + -1 more
unknown
Description of Work: Recovered a couch... went fine at first..... but back cushions are beginning to break down (actually my fault for choosing the wrong stuffing... should have chosen a stiffer filling). Their service is excellent however.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Howard's Custom Upholstery
Yes, many times we have recommendations, but some customers prefer a plusher feel from the beginning. Concerning cushions, we recommend that they be a little firmer than the customer may like; as they get used, they "break in" and get softer. [member name removed] - Bring one of your cushions in to the shop. We should be able to correct the problem. Please call first to make sure I'm here for you. Thanks for the review! - Tavy Guzman at Howard's Custom Upholstery

Judy H.
05/2015
5.0
furniture repair, upholstery
  + 0 more
unknown
Description of Work: Howard's picked up my living room furniture this morning to be reupholstered. They were very friendly, polite, and professional in the office and helpful in picking out a fabric. Their service is about the same price as I had received from other businesses. I won't know the quality of the work until my furniture is finished in three weeks. Judy Handelsman

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3

Greg S.
01/2015
5.0
upholstery
  + -1 more
unknown
Description of Work: Perfect. They are located on my outdoor patio.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$930

Edward L.
09/2014
5.0
upholstery
  + -1 more
unknown
Description of Work: Recovered 18 dining room chair cushions, most with new foam, 4 casual chair cushions and a large cornice with matching fabric. | I thought it was pricey, but they did an excellent job.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$4,000

Thomas L.
04/2014
2.0
upholstery
  + -1 more
unknown
Description of Work: They picked up a sofa and loveseat to be reupholstered more than 3 weeks ago. Stopped by 8 days ago and there had been almost no progress. They promised it would be delivered in 4-5 days, but failed not only to deliver, but did not bother communicating. We paid half for the deposit, so we will wait and bug them to complete the job. Too late to retrieve the furniture since they've already stripped it. I have no idea how good their work is in the end, but it better be good or I'll be back to add more input. Really disappointed since several items in the shop looked great for workmanship and materials, but the long delay is just too much.

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,300

Response from Howard's Custom Upholstery
WE HAVE NOT DONE WORK FOR THIS CUSTOMER - MR. [removed member name]. WE HAVE NO RECORD OF COMPLETING A JOB FOR HIM ON MARCH 25, 2014. WE HAVE NOT PICKED UP FURNITURE IN APPLE VALLEY, WHICH IS 100 MILES FROM OUR SHOP LOCATION. WE DO NOT CHARGE $1300 FOR UPHOLSTERING A SOFA & LOVESEAT. WE CHARGE MORE. IT'S UNFORTUNATE, BUT MR. [removed member name] HAS REVIEWED THE WRONG COMPANY. FOR A PROPER REFLECTION OF OUR WORK & SERVICE, PLEASE READ THE REST OF THE REVIEWS, THANK YOU - TAVY GUZMAN, OWNER OF HOWARD'S CUSTOM UPHOLSTERY.

Alan S.
01/2014
5.0
custom furniture
  + -1 more
exvellent
Description of Work: Patio furniture....

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Julia N.
10/2012
1.0
upholstery
  + -1 more
No service was completed.
Description of Work: I contacted Howard's on a Friday to discuss reupholstering of a rocking chair. After a brief conversation he requested that I send an email explaining the project with photo support. They said that as soon as they received the email they would put together an estimate and contact me about setting up an appointment. I gave them a week to respond before sending another email with the requested information. I gave them a few days after that and gave up after being ignored for the second time.

Rating CategoryRating out of 5
responsiveness
1.0


Suely F.
09/2012
5.0
upholstery
  + -1 more
Wonderful experience.
Description of Work: Provided upholstery service including beautiful fabric to cover 4 dining chairs and a lounge chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Peggy M.
05/2012
5.0
upholstery
  + -1 more
Working with Howard's Custom Upholstery was a great experience. I had visited two other upholsterers and at least 4 fabric shops and wasn't completely comfortable with any of them. I had seen Howard's on Angie's lilst and decided to make one other visit. I was not disappointed. Elaine and Tavy make a great team. Elaine assisted in fabric selection. She was very helpful in helping us to understand the pros and cons of various fabrics. She took a lot of time with us. I had seen a fabric on the Internet and she found it in her selection. That was the fabric I selected. They gave me a sample to take home to see how it would look. Then Tavy took over and gave us a tour around their facility. I knew nothing about upholstery and he explained what goes into a good upholstery job. They gave us a rough bid based on the fabric I had selected. Since I had visited two other upholsterers, I knew his bid was reasonable. We felt very comfortable with them and made an appointment for TAVY to come to the house to measure the chaise the next day. He was on time, called to say he was on his way and was in an out very quickly. While at our home, he gave some good advice about a couple of other pieces of furniture. They ordered the fabric and called when it was in to schedule a pick up. When they picked up the chaise (on time) they were very careful when moving the very large bulky chaise so they would not damage anything in my home. They were in and out very quickly. They told me it would be one-to-two weeks to complete the job. It was completed and delivered in about 1 1/2 weeks. Again, great care was taken in bringing it into the house. And as always, they were on time and called to say they were on their way. The chaise looks fabulous. (I think there may be a photo on their Website) . It was done exactly as ordered. When I asked, they put sliders on the bottom of the legs. Tavy explained I should flip the cusions frequently. I can see why Howard's Custom Upholstery is a preferred supplier with Angie's List subscribers. I highly recommend them.
Description of Work: Howard's Custom Upholstery assisted in fabric selection to reupholster a chaise lounge, provided a rough bid, visited my home to measure the chaise and provide a firm estimate (almost idential to original estimate), picked up the chaise, reupholstered it and delivered it within the specified time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

John K.
05/2012
5.0
upholstery
  + -1 more
Everything delivered as promised.
Description of Work: Dining room chairs reupholstered

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$535

Michael G.
05/2012
5.0
upholstery
  + -1 more
They had a very good design and feedback. They had good quality work but they were expensive.
Description of Work: I used them last year to reupholster some furniture.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,000

Nancy T.
03/2012
5.0
upholstery
  + -1 more
I debated spending that much for the job, but after seeing the furniture imports on the market for similar prices, I realized it was worth keeping the quality construction I already owned. I am very happy with the ultimate results - they look better than when they were new. I could have selected less expensive fabric to minimize the costs, but I am glad I got what I wanted. Each chair would easily retail over $5,000 today as an American-made quality product, three times more than what they sold for 15 years ago when purchased at a design center.
Description of Work: I had 2 good quality living room chairs plus an ottomon in need of new upholstry. I checked around furniture stores only to discover the ones I had were superior quality to what is currently for sale so I went to Angie's List to find a solution. It was simple to determine Howards was the answer after visiting Howard's small showroom and factory in Mission Viejo. Everyone there was informative, patient and knowledgeable about my needs. Initially I was shocked at the high cost of fabrics. You can order from them or bring in your own. They encouraged me to shop around for fabric and didn't make me feel that I was being cheap to do so. I eventually ordered one fabric from them ($50 yard) and purchased the other fabric at a store ($30 yard). Then they gave me an estimate for fabric delivery, pickup, construction, and finish. Everything went to the minute. They were so detailed as well, taking time with me to discuss different ways to finish the arms and hems. Not only did I learn a lot (I have had furniture reupholstered in the past by others) but also I was impressed with their friendly, no pressure approach. It is a good idea to have a photo of your upholstery candidate when you go there. Howard's has many swatch books (which they can lend you to bring home) to be sure to get the right fabric for your job. Tavy, the owner, came to my home to measure the chairs and give me a written estimate before I finalized the fabric choice. Elaine really knows fabric and guided me with ones that would work best for my needs. Both these principals 20+ years of experience ultimately created 2 stunning chairs much more beautiful than I ever expected. This is a family run business taking pride in their workmanship.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Ron L.
12/2011
5.0
upholstery
  + -1 more
They did a great job. Their quality and workmanship was awesome. They just did a really good job. I would absolutely use their services again in the future.
Description of Work: I used the services of Howard's Custom Upholstery for general upholstery.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,800

MIKE M.
02/2011
5.0
custom furniture, upholstery
  + 0 more
So far, they have been very good. They have been accommodating. Rather than doing all of the work at once, they are doing it piece-by-piece, so we can have somewhere to sit. Their prices are a little bit better than the competition. Their work is good.
Description of Work: He is currently doing some upholstering for two couches and a chair.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Gregory G.
08/2009
5.0
custom furniture, upholstery
  + 0 more
I liked the time they spent picking fabric out with us. The quality of work was good. They picked the couch up and delivered it back. It looks like a brand new couch. The price was reasonable, especially when it looks like we have a new couch, compared to the cost of a new couch today. I am going to have them re-upholster a small chair that we have.
Description of Work: I used Howard's Custom Upholstery to re-upholster my couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000
    • 1
    • 2(current)

Contact information

24002 Via Fabricante Ste 204, Mission Viejo, CA 92691

www.howardsuph.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 2:30 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Upholstering,
Furniture Refinishing and Repair,
Furniture - Custom Made,
Window Treatments

FAQ

Howard's Custom Upholstery is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 2:30 PM

Saturday: 9:00 AM - 1:00 PM

Howard's Custom Upholstery accepts the following forms of payment: Check,MasterCard,Visa
Yes, Howard's Custom Upholstery offers free project estimates.
No, Howard's Custom Upholstery does not offer eco-friendly accreditations.
No, Howard's Custom Upholstery does not offer a senior discount.
No, Howard's Custom Upholstery does not offer emergency services.
No, Howard's Custom Upholstery does not offer warranties.
Howard's Custom Upholstery offers the following services: Expert Custom Furniture Upholstery, Reupholstery, Recovering, Custom Build Furniture, Cornice Boxes, Headboards, Decorative Pillows, Design Assistance by Professional Designer, Expert Advice, pick up and delivery, Repairs to furniture and upholstery, Highest Quality Craftsmenship, Highest Quality at a just price.
No Auto upholstery.

Contact information

24002 Via Fabricante Ste 204, Mission Viejo, CA 92691

www.howardsuph.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 2:30 PM
Saturday:
9:00 AM - 1:00 PM