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GUY PLUMBING

Plumbing, Drain Cleaning, Heating and Air Conditioning,

About us

Award winning. Additional contact name - Dave Guy. Additional email - dave@guyplumbing.com.

Business highlights

77 years of trusted experience

Services we offer

Air & heating repair, toilet repair & replacement, garbage disposal replacement, water heater repair & replacement, faucet & sink repair & replacement.

Services we don't offer

Repipes, sewer cleaning & air cond.

Amenities

Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.984 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
5%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 84 reviews

LYNORE B.
04/2011
5.0
plumbing
  + -1 more
They are close to where I live, they have been around a long time, and they have a good reputation. I priced a couple of placed and their price was as good as anybody’s. They did good work.
Description of Work: Guy Plumbing put in a faucet for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bruce C.
03/2011
5.0
plumbing, water heater repair
  + 0 more
Arrived right on time and very nice to deal with. A plus for professionalism and service!! I will definitely continue to make Guy plumbing my first call for issues they can deal with.
Description of Work: We thought we needed to replace our water heater. Guy's very professional estimator checked and confirmed the existing heater was newere than we thought and showed no sign of problems. He advised against doing anything now.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

LISA R.
01/2011
5.0
appliance repair
  + -1 more
They were excellent. They have been in business in town since the 50’s. They always show up on time and always know what they are doing. They are also very reliable. I spent $113 on that service. I got their name on the list and I used them and then I keep using them. My experience with them was outstanding. They were really good, very friendly and their prices are very reasonable.
Description of Work: I used Guy Plumbing about a month ago and the installed a dishwasher for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$113

KAREN N.
01/2011
5.0
drain cleaning
  + -1 more
They previously did some plumbing work for us and most recently came out to fix a backed up bathtub. The work was very good. He followed through with everything he said he would do. They were very friendly, polite and on time. The price was good and it was a good value. I will be using them in the future for some heating and air conditioning work.
Description of Work: backed up bathtub and plumbing work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dail K.
01/2011
5.0
plumbing
  + -1 more
He has been in the business for ever. He is terrific. It was a job that there is no way in the world that I could do as it is a very old house with a very old plumbing. He came out and said that he knew how to do the job. They are the kind of place that you can call even though you know that they don't do the work that you want and they will help you find someone who can. It is an old family business in town. I would use him again in the future in a heartbeat.
Description of Work: I have used the services of Guy Plumbing in March or April 2010 for plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

LEIGHTON F.
09/2010
5.0
plumbing, drain cleaning
  + 0 more
They are very knowledgeable. I would use them again the future.
Description of Work: They did some home remodeling. They installed a shower head.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Diane T.
07/2010
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
There have been many times I've used them and they are always friendly, courteous, knowledgeable, prompt and professional.
Description of Work: I have used them more than once and would describe them as "my plumber"!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Caitlin P.
07/2010
5.0
plumbing
  + -1 more
They are very organized, professional, punctual and did good work.
Description of Work: Repair leaking faucet, replace faucet.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Bill K.
06/2010
5.0
plumbing, water heater repair
  + 0 more
They were excellent, prompt and friendly. Their price was reasonable and they were responsive.
Description of Work: Guy Plumbing installed a toilet and also fixed my furnace about three weeks ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike L.
06/2010
5.0
heating & air conditioning/hvac, plumbing, drain cleaning
  + 1 more
Satisfied with all aspects. Technician was thoughtful to wear booties on workshoes when in house. cleaned up after all work. Brought everything necessary and was organized.
Description of Work: Kitchen sink needed snake procedure. All accomplished in reasonable time. Good experience with a polite technician. We look for good people with good companies and got lucky this time. We recommend Guy Plumbing and will use again. Thanks...Mike

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

JANE N.
05/2010
5.0
plumbing
  + -1 more
Knowledgeable and nice staff and excellent service. They knew about the county rebates which need the original bill so duplicates were provided. (Already got $250 back.) It is great to have a small family business still nearby and a pleasure to do business with them.
Description of Work: Removed 2 ~ 10 yr. old Kohler toilets and replaced them with 2 Toto 1.28gpf ADA height toilets purchased from Guys. They work perfectly so far. Also had an under sink water filter replaced and an outside newly replaced copper pipe & faucet checked. He also showed me how to read my water meter by the street so I can check for leaks, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

William AND LYN S.
05/2010
5.0
plumbing
  + -1 more
Our tenant called Guy Plumbing about a leaky faucet. They came over promptly, and were able to replace the faucet quickly for the tenant. Guy Plumbing has always been very professional in their work.
Description of Work: Guy Plumbing replaced the kitchen faucet in our rental house in Menlo Park.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janie T.
05/2010
3.0
heating & air conditioning/hvac
  + -1 more
Called company and was told that they could not take on any new heating customers.
Description of Work: Company would not take on any new heating customers
Rating CategoryRating out of 5
Yes, I recommend this pro

JAMES V.
05/2010
5.0
plumbing
  + -1 more
A damp spot developed on the ceiling below a bathroom. I first though their must be a bathroom leak so I re-caulked the tub and didn't use it for awhile but the spot stayed damp. So I cut a two inch by two inch square in the ceiling and right above the damp spot was a pipe. I made an appointment with Guy and they came out when they said. The plumber expected a leaking bathroom and inspected the sinks, etc. Then he cut a 1 foot by 2 foot hole in the ceiling and confirmed it was a pipe leak. He said a solder joint had started to leak, perhaps because it was a bad joint or maybe just house settlement put pressure on it. Anyway, he cut out a junk of the old pipe and put in a new piece, soldered it all together and went outside to turn on the watter. When he did, watter started spraying out of the pipe. Luckily he was able to turn it off quickly and I opened another faucet to let off pressure. That was certainly not expected. He was able to dry things up with paper towels. He went back to work on soldering the pipes and when he was done and turned on the water again they held. To repair the hole in the ceiling I need to get another contraster.
Description of Work: Repaired a leaking pipe in the ceiling.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Craig C.
04/2010
4.0
drain cleaning
  + -1 more
They did good work and everything went fine. They showed up on time and there weren’t any additional fees.
Description of Work: Guy Plumbing did a simple draining cleaning.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Thomas P.
04/2010
5.0
plumbing
  + -1 more
They did it on short notice. We were quite pleased with the work they did.
Description of Work: They did an under the sink plumbing repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

LISA R.
12/2009
5.0
plumbing
  + -1 more
My mother has known them for a longer time. The guy, who owns the company, used to work for my mother as a boy. He is now in his fifties and his company is really outstanding. They don’t play games; they just go ahead and do the job. I don’t worry about the job. I just call them and get the work done. I have already used them more than six times this year. They charge me $105 for a service call. In all the time that I have used them, they have been nothing but extremely professional. They know how to deal with my tenants. They keep their mouth shut and do their work. I love them.
Description of Work: I have been using Guy Plumbing for 30 years now. They do a lot of maintenance work on my rental units. The last time I used them was for some plumbing work in the kitchen or the bathroom, two months ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

LYNNE V.
07/2009
5.0
plumbing
  + -1 more
I have used Guy Plumbing 3 times in the past few years on our 50 year old house with the original plumbing. Always good knowledgeable guys. They clean up after themselves. The receptionist is nice and helpful. When I needed the dishwasher repaired she recommended another local person who was very good. Definitely will keep using them.
Description of Work: leaking showerhead in 50 year old bathroom, install and seal new toilet, leaking faucets in bathroom and kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Elizabeth M.
04/2009
5.0
plumbing
  + -1 more
I have used this company before many times. They have always been reasonable priced and reliable. I knew them well enough not to be home when Alan Guy came. He called me as soon as the work was done with a full report.
Description of Work: Replaced bad cartridge on shower Cleaned out dishwasher air gap drain Cleaned out tub drain Checked shower - reported need for inspection for water damage Installed new pop-up in basin

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$373

ERIC G.
04/2009
5.0
plumbing
  + -1 more
Our existing toilet was terrible. 5-7 flushes were regularly insufficient to get the job done. We had decided to replace it. After some consideration, a top-of-the-line Toto was selected. I contacted Guy by email on Saturday. Monday morning I had a quote and a very friendly conversation about installation with one of the employees. We scheduled installation for Friday. On Friday, the installer arrived, precisely on time. I was thoroughly impressed with both how professional and personable he was. After the promised 1.5 hours, the new toilet was perfectly functional, the old one removed, and the work area clean. Bar none, the best experience I've ever had from a plumber.
Description of Work: I purchased a new Toto toilet from Guy and had them install it into an existing bathroom, removing the old one. So we spent $420 on the toilet and $210 on the delivery, installation, and cleanup.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$630

Ruth W.
08/2008
5.0
plumbing
  + -1 more
They do a really good job. All the people that come out have excellent interpersonal skills and their work is top notch. I think they install only pieces bought from them but I think they have an excellent selection so it is not really limiting yourself when you buy from them.
Description of Work: I have hired them several different times and I call them any time I need some plumbing work done.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LYNORE B.
08/2008
5.0
plumbing
  + -1 more
The salesman was helpful with questions.
Description of Work: I bought a kitchen sink faucet with an attached spraying device.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

ROSS D.
08/2008
5.0
plumbing
  + -1 more
They are outstanding. They are very responsive and come right out. They take care of the problem and I would recommend them to others.
Description of Work: They have come out to my home several times to do repairs on some various leaks here and there.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kerry L.
07/2008
5.0
plumbing
  + -1 more
We have used them for years. They are extremely enjoyable to talk to and responsive.
Description of Work: They have done everything from heaters to fixing plumbing in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JUDY C.
07/2008
5.0
plumbing
  + -1 more
I have used this company for at least twenty years. I like the fact that they are local and family owned and run. The cost might be on the high side but they know their business.
Description of Work: I had them repair a couple of leaky faucets and a running toilet tank.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

1265 El Camino Real, Menlo Park, CA 94025

www.guyplumbing.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Heating and Air Conditioning,
Appliance Repair,
Water Heaters

FAQ

GUY PLUMBING is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

GUY PLUMBING accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, GUY PLUMBING does not offer free project estimates.
No, GUY PLUMBING does not offer eco-friendly accreditations.
No, GUY PLUMBING does not offer a senior discount.
No, GUY PLUMBING does not offer emergency services.
Yes, GUY PLUMBING offers warranties.
GUY PLUMBING offers the following services: Air & heating repair, toilet repair & replacement, garbage disposal replacement, water heater repair & replacement, faucet & sink repair & replacement.
Repipes, sewer cleaning & air cond.

Contact information

1265 El Camino Real, Menlo Park, CA 94025

www.guyplumbing.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM