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GUY PLUMBING

Plumbing, Drain Cleaning, Heating and Air Conditioning,

About us

Award winning. Additional contact name - Dave Guy. Additional email - dave@guyplumbing.com.

Business highlights

77 years of trusted experience

Services we offer

Air & heating repair, toilet repair & replacement, garbage disposal replacement, water heater repair & replacement, faucet & sink repair & replacement.

Services we don't offer

Repipes, sewer cleaning & air cond.

Amenities

Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.984 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
5%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 84 reviews

Tim P.
06/2018
5.0
drain cleaning
  + -1 more
I had a problem with bathtub backflow and called Guy Plumbing for advice. The people there were very helpful, explaining to me that they could not help me and why, and offered to provide referrals to companies that can. A very ethical and knowledgeable staff - rather than take an opportunity to make a profit, they made appropriate recommendations so that I can get the help I need.
Description of Work: Very Knowledgeable and Honest

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Nancy L.
11/2017
5.0
plumbing
  + -1 more
They did a fine job. i would hire them again.
Description of Work: Sink stopper didn't stop water from leaking out.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debra D.
11/2016
5.0
plumbing, water heater repair
  + 0 more
Prompt, professional and delightful to work with.
Description of Work: Replaced hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

LYNORE B.
10/2016
5.0
appliance repair, Uncategorized
  + 0 more
They did not provide the service I needed but I appreciated their courtesy and professionalism.
Description of Work: I inquired about a service which they did not provide. But they were very professional. I live near this business and appreciate their accessibility.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael H.
01/2016
5.0
plumbing
  + -1 more
great service, very friendly, professional, couldn't have been better
Description of Work: installed a new toilet
Rating CategoryRating out of 5
Yes, I recommend this pro
$614.24

Steven H.
10/2014
5.0
plumbing, drain cleaning
  + 0 more
Toilet was clogged due to a small object having been accidentally flushed down it. Plumber tried his best to free the object from the trap, but it wasn't possible. Snaking the porcelain toilet was not an option, as it likely would have cracked the toilet. Only option was to replace it (unfortunately, as the toilet was a fairly new Toto, and not the cheapest model, either). The dealer had the exact same toilet in stock and they were able to deliver it to my house within the hour and get it installed straightaway. So at least I didn't have to pay them to come back a second time. I've used Guy Plumbing a few times now and they have always been professional, polite, on time, and do good quality work.
Description of Work: Replaced a clogged toilet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Margaret R.
10/2014
4.0
plumbing, drain cleaning
  + 0 more
I bought a faucet set on line, and got another plumbing service to install it.
Description of Work: I had a leaking faucet that was slow flowing. The plumber found that the filter was clogged (easily fixed) and the stem was damaged. He identified it as a brand that had gone out of business and I would have to get another set to replace. I felt I had paid a lot of money for a brief visit that I could have avoided with some prior research.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$135

Tatiana and Roland V.
07/2014
5.0
plumbing
  + -1 more
They did a great job. They went a little extra with the problem that we had. They ordered a part for me that was hard to find.
Description of Work: They tightened the handles in our shower and then he was able to order new handles to solve our problem completely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David W.
05/2014
1.0
plumbing
  + -1 more
Not good. They were messed up. I hired them to put a water regular to reduce the pressure in the house. The person they sent was not licensed. There was also no supervision. He cut into my sprinkler system, my fire protection system of the house and put a valve there so that someone can come and shut up my fire system in the house. He tampered with the fire protection system which is a different license, now general plumbing license. I would not hire him again. He has not contacted me till today for repair.
Description of Work: I used Guy Plumbing to put a water regulator in the house.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
2.0

$1,247.57

john B.
02/2014
5.0
plumbing
  + -1 more
Efficient, usually quick work performed.......very pleasant. Family -owned.
Description of Work: Have used many times over the years.......unfortunately, only work office hours and on issues inside the house[no external water or sewer lines]......leaks, broken toilet......have installed new water heater....

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leslie W.
12/2013
5.0
plumbing
  + -1 more
They are great!! Have never been unhappy with their work.
Description of Work: They have done many plumbing repairs for us for 30 years or more.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William E S.
08/2013
5.0
plumbing
  + -1 more
Superb service -- I spoke to Mr. Guy to request the call and Dan Cisneros was at our house within 45 minutes. He had the replacement fixture on his truck, and was pleasant and vert efficient.
Description of Work: Replaced faucet and fixed leaks on pool water fill and laundry faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Hilary G.
05/2013
5.0
plumbing
  + -1 more
We found Guy Plumbing on Angie's List and it was a good experience. The person who answered the phone was sharp and professional. She told me in advance what would happen (and quot;here's the minimum service call... you will receive a bill in the mail...and quot;). There was someone available within the hour. The person arrived, performed the work, replaced some parts. A couple days later the bill arrived. It was for the minimum amount, plus tax and parts. So no unpleasant surprises. We will call them for our next plumbing need.
Description of Work: Clearing of plumbing blockages.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

SCOTT W.
02/2013
5.0
plumbing
  + -1 more
plumber cleaned and re-greased the gasket, after which leak was gone. totally satisfactory.
Description of Work: pressure toilet was leaking between base & bowl.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

LISA R.
02/2013
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
I have rental units so I have been using their services repeatedly for 50 years. My parents used them too. They are extremely professional and knowledgeable. I have no question with their work because they know what they are doing.
Description of Work: I used the plumbing and heating services of Guy Plumbing. They installed a new disposal and did an annual check up, cleaning and filter change for my heating and A/C units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$128

Judy F.
12/2012
5.0
appliance repair
  + -1 more
They were prompt, honest and friendly. We have been using them since 1970.
Description of Work: We hired them to repair the water source for the washing machine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rebecca S.
08/2012
5.0
plumbing
  + -1 more
Excellent. On time, decent installation work.
Description of Work: Replaced a water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynn S.
01/2012
5.0
appliance repair, heating & air conditioning/hvac, plumbing
  + 1 more
I have used Guy Plumbing for years. They have put in two water heaters and repaired my furnace twice. They get right out to you, are courteous and professional, and do good work. I know when I call them they will get the job done and done right. Highly recomended
Description of Work: Forced air heater stopped working. It needed a new part

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$310

John J.
12/2011
5.0
plumbing, drain cleaning
  + 0 more
After being told that someone would come between 2 and 4 pm, we received a call right at 2 that someone was on his way. Alex showed up a few minutes later, was very professional in both his manner and in diagnosing the problem which wasn't so easy due to an unusual pipe configuration. He worked diligently for just under an hour,fixing the problem completely and cleaning up thoroughly. I thought the $110 basic charge for up to one hour was very fair. (After one hour, you pay $27.50 per quarter hour for overtime.) As advertised, you get billed in the mail rather than paying on the spot.
Description of Work: Our upstairs bathroom sink was backing, so we needed a drain cleanout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Ross S.
12/2011
5.0
plumbing, Uncategorized
  + 0 more
They were very good and did a good clean up after they finished their work. I will use them again.
Description of Work: Sometime during this year I had Guy Plumbing to replace some toilets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Raymond B.
10/2011
5.0
plumbing, drain cleaning
  + 0 more
Showed up on time, quickly did both repairs
Description of Work: unplug toilet Repair leaky kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Cathie F.
10/2011
5.0
plumbing
  + -1 more
I have used them for over 20 years and it is a family owned business. They do a great job; everybody is neat and well spoken. I have always been happy with their work and will use them again in the future.
Description of Work: I used Guy Plumbing for plumbing needs.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christopher S.
08/2011
5.0
plumbing
  + -1 more
Installed disposal on very short notice (came out same day). No hassle experience. I have also used them on more complicated drain work. (Broken pipe in wall). A little more expensive than others, but responsive and professional. Good follow through.
Description of Work: Installed disposal on very short notice (came out same day). No hassle experience. I have also used them on more complicated drain work. (Broken pipe in wall). A little more expensive than others, but responsive and professional. Good follow through.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Deborah E.
07/2011
5.0
plumbing
  + -1 more
I have relied on Guy Plumbing for 15 years. They are always on time, clean, professional, and fair. They have good advice too. They often can come the same day I call, even if I don't have an emergency need.
Description of Work: Repairs on faucets and a toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Rebecca S.
05/2011
5.0
heating & air conditioning/hvac
  + -1 more
They are fabulous. I would rate them 9 stars. It is a family owned business and they were highly recommended when we first moved into the area. The price points are pretty good. I have dealt with a lot of plumbers around here and they really are the best. I absolutely will use them again.
Description of Work: I used Guys Plumbing and Heating to install a new furnace and correct a service issue with it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

1265 El Camino Real, Menlo Park, CA 94025

www.guyplumbing.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Heating and Air Conditioning,
Appliance Repair,
Water Heaters

FAQ

GUY PLUMBING is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

GUY PLUMBING accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, GUY PLUMBING does not offer free project estimates.
No, GUY PLUMBING does not offer eco-friendly accreditations.
No, GUY PLUMBING does not offer a senior discount.
No, GUY PLUMBING does not offer emergency services.
Yes, GUY PLUMBING offers warranties.
GUY PLUMBING offers the following services: Air & heating repair, toilet repair & replacement, garbage disposal replacement, water heater repair & replacement, faucet & sink repair & replacement.
Repipes, sewer cleaning & air cond.

Contact information

1265 El Camino Real, Menlo Park, CA 94025

www.guyplumbing.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM