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Hague Quality Water

Water Filtration and Softening, Plumbing, Wells and Pumps,

About us

Hague Quality Water of Los Osos, is a family business with 12 employees. We sell, rent, and service water treatment equipment in San Luis Obispo and Santa Barbara Counties. We offer free estimates and all our work is performed by our employees. We never sub contract out our work. We are licensed contractors, with excellent references. We accept all major credit cards and financing is available for those who qualify. Additional email - eforonjy@slowater.com

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

**2014 Super Service Award Winner** We have the best reputation in the industry as well as in our community. We offer Whole House Filtration Systems, Reverse Osmosis Drinking Water Systems, Water Softeners, Water Filters, UV Disinfection, Ozone, Chlorinators, Chlorine removal, Commercial Reverse Osmosis, Nano Filtration. We specialize in both city water and problem well water. Our top of the line equipment is backed by a 25 year limited warranty. All our equipment is manufactured in the USA.

Services we don't offer

Large commercial water systems. Larger than 2" supply lines.

Amenities

Warranties
Yes
Senior Discount

$100

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.764 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
16%
3
3%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.0
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 26-50 of 64 reviews

Christine M.
07/2016
5.0
water softeners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

steven T.
05/2016
5.0
water softeners
  + -1 more
.
Description of Work: Serviced the equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

steven T.
05/2016
5.0
water softeners
  + -1 more
.
Description of Work: they changed out the filters

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Thomas B.
04/2016
5.0
water softeners, water delivery
  + 0 more
unknown
Description of Work: Delivered catalytic water unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary B.
03/2016
5.0
plumbing, water softeners
  + 0 more
unknown
Description of Work: Serviced the reverse osmosis unit.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sandy L.
02/2016
4.0
plumbing, water softeners
  + 0 more
unknown
Description of Work: Indicated I could sale back product should I move. When I moved from area I was charged $250.00 to remove system with no possible sale back like was told to me in the sales pitch. It is a good system but very expensive.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

$6,000

Lisa A.
09/2015
5.0
water softeners
  + -1 more
unknown
Description of Work: Changed my filters on my reversed osmosis and checked my softener. Very nice man and gave me tips on care.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas B.
08/2015
5.0
water softeners
  + -1 more
unknown
Description of Work: Annual maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Ann S.
06/2015
4.0
water softeners
  + -1 more
unknown
Description of Work: My panel had blown out and they came right over and replaced it...free of charge.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara F.
06/2015
5.0
water softeners
  + -1 more
unknown
Description of Work: Checked & replaced light for RO tank

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim C.
06/2015
5.0
water softeners
  + -1 more
unknown
Description of Work: Performed annual maintenance on Reverse Osmosis water filter that came with the house when we bought it. Hague did the original installation and still had the records! Technician arrived timely and checked out the system, replaced the filters and suggested replacing the tank, which improved the flow substantially, so it was needed. Friendly, knowledgeable technician and office staff.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Hague Quality Water
Thank you for the review [Member Name Removed]. We appreciate you taking the time to review us. I'm glad you're enjoying your Hague Water. - Eric Foronjy

John D.
04/2015
4.0
water softeners
  + -1 more
unknown
Description of Work: We first use them in 2003, where we had an extensive and complete water filtration system, water softener, and two drinking osmosis systems. The products were very good, but very expensive, compared to comparable companies. They then serviced it yearly (another expensive venture), until we sold our house in 2012. After paying all that money, they misplaced our files, and we had to contact them to come back for the filter replacements. If you have unlimited money, then I would recommend them. If not, there are comparable units that cost much less.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$10,000

Response from Hague Quality Water
Thank you for the review. I didn't hear anything about misplacing your files, but I see that we serviced your system regularly until 2012. Unfortunately you didn't have the system long enough to see the value of all the money you spent on that equipment. A conventional water softener would last 10 years on average. I do have a comment on a statement you made in your review. "If you have unlimited money, then I would recommend them. If not, there are comparable units that cost much less." There are no comparable units for less money, or even more money. If you think you purchased a water softener, then I agree you would have paid too much. You invested in a whole house filtration system backed by an industry leading warranty of 25 years. That system will remove the chlorine and chemicals from the water as well as soften it. No softener will remove chlorine, and no filter will be guaranteed for 25 years. You had a very special piece of equipment. I wish you had taken the system with you. I don't apologize for our price. We offer the best equipment and the best service in the industry. You had me out to your new home to check your water system. I found that your "contractor installed Costco RO" was making worse water than what was coming out of your tap. I'm glad I was able to point that out to you, but in this business you really do get what you pay for. I appreciate your business and I will be happy to help you anytime you need it. - Eric Foronjy

Daniel P.
04/2015
5.0
water softeners
  + -1 more
unknown
Description of Work: Service to the system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joanne C.
08/2013
5.0
water softeners
  + -1 more
Everything is going well. The system is working just fine, and the water quality is great. I also like that the unit only has to be refilled once every nine months.
Description of Work: They installed a water softener which I now rent from them every month.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Hague Quality Water
Hi [removed member name], Thank you for the nice review. I agree, the efficiency of your equipment is incredible compared to many other units especially. Thanks for your business and support!

Gary B.
08/2013
5.0
water softeners
  + -1 more
They were very thorough, were easy to reach, and did good work. They have been very diligent about keeping up with the system's maintenance as well. We've had no problems and would highly recommend the company.
Description of Work: They installed a reverse osmosis system to provide us with drinking and cooking water.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hague Quality Water
Hi (removed member name), Thank you for the great review. We strive to make sure everyone feels like they are well taken care of. Thanks for your business and support!

monte J.
08/2013
3.0
water softeners
  + -1 more
It was nice dealing with them, but we couldn't have them do the installation due to some remodeling taking place at the house. The remodeling is now finished, but we are losing our home to forclosure and have decided not to have the system installed. In addition, Hague will not buy back the equipment even though it's still in its original packaging.
Description of Work: We purchased a whole-house water filtration system from them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from Hague Quality Water
Hi (removed member name), I spoke with you a year ago about your situation. I can empathize and know that you really do want clean water. Unfortunately a system that is 8 years old in a (box or not) is not new. I would like to see your family enjoying the benefits of the water system as soon as you are situated. I will be happy to discount the reinstallation of your equipment if that helps you out. Otherwise i'm happy to do the free service call we discussed last year (to program the equipment and test it). If you would like to discuss this further I am always only a phone call away. -Eric Foronjy 800 549-0038 x12

Shirley C.
08/2013
5.0
water softeners
  + -1 more
I've always been happy with Hague. They are very knowledgeable, use quality products, and do good work.
Description of Work: They serviced the whole-house water purification system which they installed years ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hague Quality Water
Hi (member name removed), Thanks for the great review. You were one of our first customers. We really appreciate your business and support over the last 13 years.

Wade C.
08/2013
5.0
water softeners
  + -1 more
The company had a fabulous response time and excellent customer service, and the system is still running well. I do find their fee for service calls to be a bit exorbitant however.
Description of Work: They installed a reverse osmosis system and a water softener.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hague Quality Water
Hi [removed member name], Thank you for taking the time to give us a fair and honest review. We appreciate your business and support.

carole K.
08/2013
5.0
water softeners
  + -1 more
The company did a fine job with the installation and has been very responsive to any issues. Furthermore, the system is of a very high quality, and we're quite satisfied with its performance. The only downside is that it is quite expensive.
Description of Work: They installed a reverse osmosis system and a water softener. They service the system on a regular basis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Hague Quality Water
Hi (removed member name), Thanks for the great review. Your testimonial is 100% accurate, I couldn't have said it better myself. I find that most of the things that I want to purchase that are high quality are also expensive. As long as it performs as promised I am always happy. I'm glad you are too. - Eric Foronjy

Nicholas V.
08/2013
5.0
water softeners
  + -1 more
They did a good job with the installation, are very responsive when we call, and have been diligent about checking up with us on the system's performance. The only issue is that we would have liked more information on how to properly use and maintain the system.
Description of Work: They installed a water filtration system for the house and installed a reverse osmosis system in the kitchen.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Hague Quality Water
Hi (removed member name), Thanks for taking the time to review us. I would be happy to come out and review the maintenance for the equipment if you like. Basically, add salt the Watermax system when it's low. Change filters on the drinking water system every 18 months (we call to remind you). Other than these two things there really is no other routine maintenance. Thanks for being great customers!

Michael B.
08/2013
5.0
water softeners
  + -1 more
Everything turned out well. The company responded quickly to my call and did good work. The tank was still under warranty, so they replaced it, free of charge, with a better one that had a larger capacity.
Description of Work: They replaced the 4 year-old tank on my reverse osmosis system. They also changed the system's filters and did routine maintenace at that this time.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hague Quality Water
Hi [member name removed], Thanks for the great review. We really appreciate your kind words and support.

Jay H.
08/2013
4.0
water softeners
  + -1 more
I've been using Hague for years, and I've always been happy with its products and its customer service. Furthermore, the system started working immediately, and I appreciate that Hague stands behind its work.
Description of Work: They installed a water purification and water softening system as well as a reverese osmosis system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$5,000

Response from Hague Quality Water
Hi [member name removed], Thank you for your kind words. Having you as a customer for the last 12 years has been a pleasure. I have to say that nothing works perfectly 100% of the time but as you said we stand behind our work and will always make things right. Thank you for your continued business and support.

Chris B.
08/2013
5.0
water softeners
  + -1 more
We had a couple of issues during the installation process, but the compay was quite responsive and took care of the issues quickly. The new system is running just fine now.
Description of Work: They installed water softening and filtration system.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hague Quality Water
Hi [member name removed], Thanks for taking the time to review us. There was no question we had a couple issues after the re-installation of your equipment. We are dedicated to your complete satisfaction. Thank you for being such a great customer to work with. We appreciate your business.

Linda C.
06/2013
5.0
plumbing, water softeners
  + 0 more
We first heard about Hague Quality Water at the Home Show at the Paso Robles Event Center three years ago. Eric Foronjy explained the system and we tasted the water. WOW! That's all I can say...the water tastes amazing and I have zero grains of hardness. I no longer have dry skin, hard water stains or cloudy ice cubes. I love my Hague system so much that when we moved recently, we called Eric right away and purchase the system again! The installation was clean, neat and very professional. Good job guys!
Description of Work: Installed a Hague Water Purification System.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,650

Response from Hague Quality Water
Hi (member name removed), Thanks for taking the time to give us a review. You and (name removed), are some of my favorite customers. You have always been a pleasure to work with. I really appreciate all your business and referrals over the years. Thank you for being a big part of our success!

Joyce D.
02/2013
3.0
water softeners
  + -1 more
They have not been responsive with our issues with the water system.There was lack of communication, but I appreciated the fact that the owner has made an attepmt to work with us to solve the problem.
Description of Work: They installed a water system in our home.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$1,300

Response from Hague Quality Water
I am absolutely shocked by this review. I work 12 hours a day almost 7 days a week to make sure that our customers are completely satisfied. I personally run service calls for customers who have problems that our service department can not cover because they are booked. I have met you 3 times in total. I have not spoken with you personally since we installed the system and I tested it to make sure everything was working back in Nov. of 2011. You are one of my rental customers. Any and all service is covered at no charge for your system anytime you call. We have not heard anything from you since June 30th of last year. That was 8 months ago. You had a concern about you water, we scheduled you for July 3rd at 1:30 PM but you called in to cancel the appointment. We have not heard anything from you since then. Please elaborate how we have not been responsive with issues regarding your water system. If there is a problem with my staff I need to know. I have excellent office workers who are there for your calls from 8 am until 9 pm Monday through Friday. I absolutely care about our customers. If there is ever a problem that you feel the office is not addressing by all means you can call me anytime and I will get you taken care of. In the future please call our office and let us know if you are having a problem so we can attempt to resolve it before you post negative feedback on the internet. Thanks, Eric Foronjy 805 528-8990 x12
    • 1
    • 2(current)
    • 3

Contact information

2024 Los Osos Valley Rd, Los Osos, CA 93402

slowater.com

Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Water Filtration and Softening,
Plumbing,
Wells and Pumps,
Water Coolers,
Water Heaters,
Mold Testing & Remediation

FAQ

Hague Quality Water is currently rated 4.7 overall out of 5.

Sunday: 9:00 AM - 5:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 9:00 AM - 5:00 PM

Hague Quality Water accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Hague Quality Water does not offer free project estimates.
Yes, Hague Quality Water offers eco-friendly accreditations.
No, Hague Quality Water does not offer a senior discount.
Yes, Hague Quality Water offers emergency services.
Yes, Hague Quality Water offers warranties.
Hague Quality Water offers the following services: **2014 Super Service Award Winner** We have the best reputation in the industry as well as in our community. We offer Whole House Filtration Systems, Reverse Osmosis Drinking Water Systems, Water Softeners, Water Filters, UV Disinfection, Ozone, Chlorinators, Chlorine removal, Commercial Reverse Osmosis, Nano Filtration. We specialize in both city water and problem well water. Our top of the line equipment is backed by a 25 year limited warranty. All our equipment is manufactured in the USA.
Large commercial water systems. Larger than 2" supply lines.

Contact information

2024 Los Osos Valley Rd, Los Osos, CA 93402

slowater.com

Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM