Hague Quality Water

They are on time and they are not pricy they are really the best company i had to deal with, professional special thanks for Paul and David they are super great David came in as he is coming home he worked on the plumping as he is working on his own house he really cared about every single detail we are lucky to hire him SUPER RECOMMENDED

It usually takes them a few days to come out unless it is a dire emergency. The service to me is pricey. The water is fabulous. You need annual upkeep. They are very neat and tidy.

Excellent, we found that the system was not on. We had a fence put in and the plug was used for a compressor and water softener wasn't plugged back in. Its running great!

[Note: My original review of the company was going to be one notch better, but slowater.com lost that notch between me writing the review and posting it!] We were considering Hague Water for our whole-house water system on our brand new house (200 miles from our current residence). Slowater.com was the local distributor. This review is not a reflection on the actual hardware — we don’t have enough information on that yet — but solely based on our experience with Slowater during installation which, all in all, took 7 visits spanning 14 weeks (Jan 14 to April 15th) for a system in a brand new house which is already plumbed for a full-house water treatment system, requiring zero work on the house itself! Though the owner's son (EricF) did extend us an 8% discount on the project, his arrogant and unapologetic attitude, coupled with a lack of accountability, has left us very unimpressed. Visit #1 We met the sales guy (EricB) on the property for our initial water test. EricB was professional and appeared knowledgeable. We ended up choosing Hague because of him. He answered our questions and mentioned that the installation would take “a few hours.” We made an installation appointment for a few weeks away — not within days — enough time so that there should not have been any surprises. Dealing with EricB continues to be the only positive experiences we have had with slowater.com. He will reappear later in the story… Our rating reflects what happened during the next 6 visits… Visit #2 - We left at the crack of dawn to drive the 200 miles to meet the installer. He was almost two hours late. - After a few hours of just puttering around, NOTHING had been done. - He casually declared that he did NOT have all of our equipment, and that he has to return. - We spoke with EricB and he promised that the next time “the owner” will be there and will take over the installation; we made an appointment for the following week. Visit #3 - Once again, we were on the property on time for the appointment. - The same installer showed up forty minutes late, dropped off his worker, and leaves to buy more material (bleach!). He was gone for over an hour. - Again, after hours of puttering around, the only thing that had been done by what turned out to be the trainee, was some piping that blocked access to our condensation outlets!! - We asked him to not do that, called EricB… who called EricF… who turns out is part owner. EricF showed up to the property. - He agreed that the installers were not doing the right thing, and sent them home. - He causally declares that he was aware that the first visit would be a failure because, well, he knew they didn’t have the equipment. Of course he didn’t bother telling us not to make the 400 miles of round trip drive. - Then he tried to sell us more filters — add-ons to the treatment system we had signed up for — to which we pointed out that he is failing to install the first system, and perhaps he should first install the primary system before trying to sell us add-ons. - He promised to send his “best installer” next time. Visit #4 - Another installer showed up and did appear to be competent. He installed the system, albeit haphazardly placed in our basement. - The next day we found a puddle of water and 2 leaks on the PVC connections. Visit #5 - The installer came back and fixed the leaks we had found, plus another he found himself. Visit #6 - EricF came back to adjust the system. Visit #7 - We return to the property after 2 weeks only to find a massive leak in yet another PVC connector, our basement soaking with water; the water had seeped up on furnace platform, had seeped thru the concrete walls to the garage and soaked our furniture. - It appears that the failed connector was previously used… yes, a used PVC connector. - EricB takes over our case again. As previously stated, he is the only positive experience we have ever had with these folks. He sent the installer back to repair.

Perfectly! Prompt! Pleasant! Our representative Eric and Service Manager Ammie have been so professional. We were a new build and invited Eric from Los Osos, Ca Store to come out and educate us as new builders on our needs. ( we had done quite a bit of research ourselves prior to the Appt) Eric is very knowledgeable and took his time to answer all our questions! That was 6 years ago and we are still very happy with our system and how Hague Water treats their clients. They deserve a 5 star rating... ***The cost for our service is s but higher than average. The reason for that is; it includes our apt above our barn and 2 more units in the main house.

So far, it’s good. They did a good job of doing the installation. Two guys came out and it took them 2 days to finish the job.

Service person was very polite and demonstrated a thorough knowledge of the system and plumbing in general.

Everything went very smoothly with the installation. It did require them to come out another time to change out one of the drain hoses because it was taking up too much space ... but they came within an hour or so of me calling, and took care of it - great customer service! So far, we are very pleased with the quality of the water - it tastes great (that is ... it has no taste!), and it seems to be doing a better job on our laundry and dishes. My husband has very sensitive skin, and he thinks that his skin is improving with the change in water. So, it is doing exactly what we wanted! The only negative is that it is pretty pricey ... though all these systems are pricey.

On 4/28/2015, I wrote concerning a refurbished water treatment unit I purchased from Richard Foronjy. Soon after my review I received a call from Richard concerning my dissatisfaction with the refurbished unit I purchased for my mother. I explained to Richard that the unit had been repaired a number of times and still was not working to my satisfaction. Richard listened to my concerns and frustration and then told me he wanted one more opportunity to repair the unit at no additional cost !! I appreciated his willingness to repair the unit and a repair date was scheduled. The repair technician was on time and upon inspection of the unit discovered a small crack in the top of the unit. I technician explained to me that the crack was allowing air to enter the unit which caused the malfunction. The unit was repaired and after a year I have had no further problems the unit. Thank you Richard for making good on your product !! When it comes time to replace my unit I will again buy from Hague Quality Water.

The installer came onsite while I was at work. I came home to soft water, with no mess left behind. They did a great job! I am still waiting on my yard sign so I can share the love.

We love our water softener system, it really has made a difference in our home. About 8 months after we had it installed, we found a leak for the reverse osmosis unit under our kitchen sink that had warped the wooden shelf under the sink. Hague stood up to their guarantee and had it repaired. I actually like how it was done the 2nd time better than the first with respect to how the equipment was arranged under the sink.

Hague is a very good softener. We love it and wouldn't have any other.

Maintenance on unit as it needed a part changed. They do really good work, Techs have always been very nice, professional, knowledgeable. We chose Hague system when we had our house built. Would not use anyone else! Best water system out there & we have Extremely hard water. We brought them to Patterson from the Bay Area, they did not handle the Central Valley in 2000. We have the reverse osmosis with our water system and have well water. We use potassium and our water tests as good if not better than bottled water.

My water system, from them, is 10 yrs old and will be completely replaced on the 12th of Nov.....the price is for everything including labor.....have never had a problem with this company and would recommend them to any one who appreciates good service...

The company manager called to discuss my problems and set up an appointment to look at the equipment and determine what the problems were. A couple of parts were replaced and complimentary projects were provided. The manager then followed up with several e-mails to make sure the equipment was operating properly. The short answer is that Hague Water and the local business manager did all they could to make me a happy satisfied customer and I respect and appreciate the effort put forth.

Purchasing: We have had a Hague water softening system for several years. Our area, Nipoomo has extremely hard water so water softening is a must. I looked at several types of softener companies including Culligan with tank delivery and figured the easiest was to get the softening system installed. All systems pretty much work on the same principle requiring salt replacement, so you have to look at the other services they provide and find what is important to you and compare costs. Bottom Line for our most recent Service: Hague is good at contacting us regularly to replace the filters on the RO system, they show up as promised and do the work quickly.

It is a routine yearly maintenance - and went very well.

it went well. The filters were changed, the water quality checked and the integrity of the system checked.

It went well. Guy was very professional and friendly

They did a great job with the installation, but we have had some performance issues since that time. The company, however, was very responsive and took care of the issues without charging us. Ultimately, we are happy with the system, and we would recommend the company.

We've been using Hague for at least 10 years, and we've always had a good experience. They are reliable, and their service department is excellent.

It was a great experience from start to finish. The customer service was excellent, the company was responsive when I called, and the installer was quite knowledgeable and did good work.

Everything went well with the service. They were quite responsive when we called and did a good job with the system's installation. We also appreciated that they came out for free to rectify an issue that wasn't even their fault. In addition, we got a discount for putting their sign in our yard.

It was expensive, but we were very pleased. They were very professional, had a quality product, and did a good job with the installation. We had such hard water that it was ruining our dishes and our laundry, but the water quality is now great thanks to the new system.

They were very thorough, were easy to reach, and did good work. They have been very diligent about keeping up with the system's maintenance as well. We've had no problems and would highly recommend the company.