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5 Star Electric

Electrical, Lighting, Ceiling Fans,

About us

5 Star Electric offers quality electrical service in San Luis Obispo County and Santa Maria. 5 Star Electric provides complete on call services including electrical designs, installation of parts, home & business energy audits, and many other electrical services. 5 Star Electric also provides a six‐month guarantee covering workmanship. 5 Star Electric is dedicated to the 5 star principles of quality, integrity, efficiency, honesty and satisfaction. 5 Star Electric offers many types of residential services. We know that there are many types of electrical problems that can occur. We offer a quality service that can work with each type of electrical remodel, new install and troubleshooting problem. We strive to be the solution to your electrical problems.

Business highlights

12 years of trusted experience
Emergency Services Offered

Services we offer

Electrical – Light & Outlet Installation, Electrical Short & Faulty Wiring Repairs, Industrial & Commercial Control Wiring, & Residential & Commercial Energy Audits.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.984 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
5%
3
1%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 84 reviews

Robert M.
06/2014
5.0
electrician
  + -1 more
Bruce was very responsive and squeezed in my work quickly.
Description of Work: Replace GFCI breaker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Janet M.
06/2014
5.0
electrician
  + -1 more
I called Bruce because I thought I had a bad breaker. He told me to try something before he came out -- and it worked. He could EASILY have come out and done that -- and charged me... but he didn't. I wish I could give him an A+!
Description of Work: Gave advice over the phone, avoiding a service call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Crystal N.
05/2014
5.0
electrician
  + -1 more
I can't say enough about how prompt and professional 5 Star Electric was for me.
Description of Work: Replaced a ballast the same day I called!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Don H.
05/2014
5.0
electrician, lighting
  + 0 more
I called 2 electricians from Angie's list regarding work on our home sensor backyard lighting. One did not return my call, but Bruce of 5Star Electric, returned my weekend call early the next Monday morning and left a message indicating he wasn't taking any new work because he was going on a vacation soon. He apologized for not being available but left his number if I wanted to talk with him. I decided to call him back to get another referral from him. When we talked I told him the specific problems with the lighting and he said it didn't sound that involved and he would fit me in for the following Friday. Tuesday morning I received a call from Bruce and he said he was in our area and had a delay, waiting on some framers to finish work before he could do an installation. He asked if I would be available later that afternoon and we set up the time. Bruce was prompt, both he and Hestin were professional, listened and communicated well, focused on the work at hand and immediately involved themselves in resolving my lighting problem. Initially, I thought his fee was high, but when I saw their work ethic in action, overall professionalism, I was fine with their charge. Incidentally, I live in Morro Bay and have learned the hard way not to hire a skilled tradesperson that arrives with a surfboard or fishing rod hanging out their truck. On several occasions I did not get a full days work out of those people. Bruce had a clean organized truck with none of the aforementioned distractions. He will be my resource for future electrical needs and I recommend him without any reservation.
Description of Work: Bruce and his assistant, Hestin, troubleshot the difficulty with 2 single outdoor sensor lights and 3 double ones. They secured the mount on one unit, fixed the wiring and replaced the bulbs on another (going to Ace Hardware to get the bulbs and not charging me for that time), made labels for each of the switches for these units so I can easily identify them in the future, and Bruce showed and clearly explained to me how to adjust the timing and beam range on each unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

David H.
04/2014
4.0
electrician
  + -1 more
It was an Angie's List Big Deal that I purchased. It was fine. I had to pay for the part so it was an additional $35. He was a reasonable guy. I didn't have anything to judge the price against. I might possibly use him again.
Description of Work: I used 5 Star Electric to check out the service panel and they installed a new breaker.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol H.
04/2014
5.0
electrician
  + -1 more
I have used Bruce a couple of times. He is very honest and reliable. He works hard to find the problem and fixes it. He is for sure my go to electrician! I highly recommend him.
Description of Work: Repair a light fixture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Susan H.
03/2014
5.0
ceiling fans, electrician, lighting
  + 1 more
Bruce was accommodating and worked with the tenant's schedule. He checked out the fixture and determined the cause of the problem efficiently. He politely and thoroughly explained the problem. He went the extra mile when he caught an odor of gas in the house and determined that the water heater pilot light had gone out. He remedied that problem as well.
Description of Work: Responded to a tenant's complaint of an inoperable fan/light.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

merle G.
02/2014
5.0
electrician
  + -1 more
Bruce at 5 Star promptly responded. He was there early the following day. I was very impressed with his knowledge and skill. He made short work of finding the issue with my electrical problem. I have worked with electrical through the years,and after researching my problem on the internet most sites said that a dropped neutral could be very hard and expensive to find and fix. Within an hour 5 star was done. Best $100.00 dollars I ever spent I wont hesitate to call Bruce again and highly recommend his Co.
Description of Work: trouble shoot and repaired electrical problem

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Nick F.
02/2014
4.0
electrician
  + -1 more
This is a "revised" review. Brian was responsive and punctual. I met him at my house at 3:00 p.m. as agreed upon. I have a fountain that has an egg lite that was not working. I was not sure if it was the fixture, the outlet or the wall controller. Brian was not familiar with the Insteon Smarthome product and called the 800 number listed on the box I had saved. After being on the phone for 5-10 minutes he attempted to reprogram the switch, but was not successful. He let me know that the egg lite was faulty and should be replaced. He left at approximately 3:45 p.m. There was a lack of communication at the end of the visit and their was no discussion about cost and the end result was a bad experience with Brian and 5 Star Electric and a poor "angie's list" rating from me. Brian made a point of getting in contact with me and we both took some responsibility in the lack of communication which resulted in a bad experience for both of us. I told him I appreciated him making the effort to get in touch with me and stated I would rewrite the "angie's list" review. He said it wasn't necessary, he just wanted the opportunity to try and make the situation right.
Description of Work: I had an issue with my fountain that was on a "smart" switch

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Judy A.
02/2014
5.0
electrician
  + -1 more
Bruce did an outstanding job. He knows his trade very well. He took time to explain what he was doing and why. On his first visit he took care of all of the major issues and gave me some simple instructions to see if we could figure out why I had one bulb that kept dimming shortly after it was turned on. He followed up shortly after and came back out and took care of that issue. I live in an older mobile home and he was very conscientious about checking wiring and making sure that it is as safe as possible. This was greatly appreciated. I would highly recommend this company. The customer service is great and the electrical knowledge is above any other electrician I have worked with. His hourly charge is fair and affordable.
Description of Work: Removed old cable feeding previous water heater. Checked to see why the system was on one breakers. Found where the system had been spliced together and corrected the problem. Repaired loose connections in kitchen and closed of two outlets that were not being used and had frayed or burnt wiring. wiring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frank R.
01/2014
5.0
electrician
  + -1 more
We bought an Angie's List coupon. He emailed right away, and returned our call immediately, coming out to our house the same day. All installation was done 2 working days after. Excellent job.
Description of Work: The owner, Bruce, came out immediately to give an estimate for replacing a bathroom fan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Gary L.
01/2014
5.0
electrician
  + -1 more
He is prompt and came out as promised. He was very helpful, not just in fixing my electrical, but advising me on the next steps I needed to take. He is efficient with his use of time. The cost was much less than expected. I will definitely use him again.
Description of Work: Helped me troubleshoot an issue where the GFI in my kitchen kept tripping, and we couldn't reset it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

John W.
12/2013
5.0
electrician
  + -1 more
He came the first weekday after I contacted him. and I was very pleased with everything.
Description of Work: Fixed wiring to restore power to outlet. Replaced GFI outlet and 2 switches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Joseph R.
12/2013
5.0
electrician
  + -1 more
Bruce responded to my house the same day I called. He was was dressed in a clean professional manner and his work truck was clean and impressive. He was a pleasure to talk to and work with. I was present while he did his assessment of the electrical problem and he talked me through his assessment and explained what the problem was. He took the time to explain what was going on and what needed to be done. He never made me feel like I was wasting his time while he patiently explained everything to me. He was cheerful and positive throughout the entire process.
Description of Work: The electrical outlets in the house kept losing power and the breakers needed to be switched off and on again to get them to work. He did an assessment of my electrical fuse box and changed out old breakers that were tripping off due to age and wear.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104

Al K.
11/2013
5.0
electrician, outdoor lighting
  + 0 more
Bruce Singh, was excellent in responding from the first call. He came and saw what was needed and made suggestion as to how many lights were best for the proper ambiance. We agreed to install the lights Monday after his initial estimate on the prior Thursday, he came promptly at the agreed time of 9am and had completed the installation by 3pm. What sets Bruce apart from most other contractor is that his honesty, cost saving ideas, and his commitment to his word is refreshing in today's general attitude. I would rate him 5A plus. Al Kadowaki
Description of Work: Installed 17 new LED lights on the hillside and along driveway to the garages.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,205

Leslie M.
11/2013
5.0
electrician
  + -1 more
Bruce is awesome! We initially called him when I blew the power to our hot tub at 8:00 at night. We called him after hours and he called us back quickly. Came to the house the next day, and ended up not charging me when the fix to the problem was pretty easy. He then helped me solve a problem we had with an outlet we use for our fountain. He came up with good ideas, was prompt in responding to calls and texts, and worked very efficiently. He also seems to be a very nice person. Would definitely recommend to other people.
Description of Work: Installed an outdoor outlet and plug with a remote control for our fountain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

Jeffrey T.
11/2013
5.0
electrician
  + -1 more
The provider showed up a little bit early and went right to work. He was fast, friendly, polite and professional. I feel I got a lot of bang for my buck and would use 5-Star again. In addition, he was pleasant to deal with and I always felt safe with him in my home.
Description of Work: Corrected some faulty electrical wiring and fixed both wall switch and overhead lamp, as well as AC sockets. I had let these problems linger for years, and he fixed them all in one visit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Laurel M.
10/2013
5.0
electrician
  + -1 more
Wow, Bruce showed up exactly when he said he would and discovered the problem right away. He was nice, professional, and knew precisely what was wrong and fixed the problem. He discussed with us what was wrong, what he recommended, and what had to be done.
Description of Work: Due to a power surge, we lost a breaker an a couple of outlets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Stacey M.
10/2013
5.0
electrician
  + -1 more
This is the third time that I used Bruce for helping at my home. He is very nice, effecient, knowledgable and affordable. I am very picky about who I work with and it was a wonderful experience each time. While completing an electrical project, Bruce detected a pipe leaking in my home that would have otherwise gone undetected and ths saved me thousands of dollars of potential damage. He is honest and easy going which helps me to feel comfortable asking for his help. All of his work is high quality and he has been the most reliable person that has worked on my home this year.
Description of Work: Grounded outlets, rewiring and installations of new outlet for oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

James T.
09/2013
5.0
electrician
  + -1 more
Bruce determined the wiring was correct and to code. He put some additional screws in the assembly to discourage it from vibrating. He called back twice to determine if the fan had come on (thermostatically controlled) so I could determine if it was quiet enough. Oh yes, without my asking he took several pictures of the fan, housing, and electrical hook-up and emailed them to me. Top notch service!
Description of Work: Inspected attic fan which was too loud and inspected the wiring of the fan which I had concerns about.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David B.
09/2013
5.0
electrician
  + -1 more
Bruce showed up on time (actually a few minutes early). He did the work in the time he estimated it would take. The total cost was a little lower than the estimate. Basically everything you want in a contractor. As far as the quality of work, I am not an electrician but I tried out the welder and everything worked well. I would definitely use 5-Star Electric again.
Description of Work: Installed 220V outlet in garage for use with a welder.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Lolen E.
09/2013
2.0
electrician
  + -1 more
UPDATE: 10/20/13 - Bruce was kind enough to settle this matter out of court and satisfied my concerns - and was very professional in doing so. Many companies would not have done this, so I do give credit to his follow up and wanting to make things right. ------------------------------------------------------------ I was going to do this myself but when I got into the attic there were some areas that I didn't feel comfortable in, so I thought I would just call some professionals to do it for me. Disaster... Bruce and his brother are nice guys, I'll give you that. But they just don't seem to be very experienced. While they were in my attic, they broke an AC drip line which damaged my living room ceiling with water, they drilled a hole through my master bath ceiling (they "missed" the wall they were trying to drill into), and they also drilled into multiple wires for my alarm system which caused my alarm not to work. I had to call my alarm company who repaired the damaged wires - cost $326 to fix. I also have estimates to repair the hole in the bath ceiling and the water damage which will cost about $1300. When I asked Bruce for (only) a refund of his services at first, his exact words were "...we both were/are aware of the consequences drilling into walls..", basically saying it was as much my fault as it was his. RIDICULOUS. I hired what I thought were professionals to avoid these types of problems! He "knocked off" $75 because of the hole in my bath ceiling, which isn't near enough to have it fixed properly, not to mention the other $1626 to fix the alarm and water damage. After I get one more estimate I will be filing with small claims court since Bruce is unwilling to discuss this further. Beware.
Description of Work: Ran 6 CAT5 wires in my attic to different points outside house for security cameras.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$285

Arrhythmia C.
09/2013
5.0
electrician, lighting
  + 0 more
Everything was great. Bruce did a quality job, was easy to work with, and charged reasonable rates. Furthermore, he was very professional and arrived on time.
Description of Work: He installed light fixtures.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PEGGY S.
08/2013
5.0
electrician, handyman service, lighting
  + 1 more
I can't say enough good about Bruce and his work ethic. He showed up exactly when promised, worked hard, asked when there were options to consider and just did a really good job. I'm very pleased with the work that he did for me. I wouldn't hesitate to hire him again or recommend him to other people.
Description of Work: Bruce took out an old light panel, installed pendant lights, a can light, put an outlet in my kitchen island and ran my TV cables through the wall and mounted the TV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,412

Janet M.
07/2013
5.0
electrician
  + -1 more
When my smoke detector failed Friday in the middle of the night, I assumed that I was going to have to wait until Monday to get it fixed -- and didn't look forward to dealing with it going off in the middle of the night again! I called 5 Star Electric on Saturday morning and was pleasantly surprised to have a real person answer the phone -- and to tell me they could be out within a couple of hours.... I really like to work with locally owned businesses - and especially with young businesses, so it was great to meet Bruce and experience his professionalism, expertise, and great customer service. It's also good to know that I now have a trusted local electrician when I need one! Highly recommended!
Description of Work: Replaced smoke detectors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

1571 5th st, Los Osos, CA 93402

http://www.5-star-electrical.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
973698
Trade License Authority
CSLB
Trade License Expiration
03/31/2019

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Lighting,
Ceiling Fans,
Landscaping - Lighting,
Handyman Services,
Generator,
Energy Efficiency Auditing

FAQ

5 Star Electric is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

5 Star Electric accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, 5 Star Electric offers free project estimates.
Yes, 5 Star Electric offers eco-friendly accreditations.
No, 5 Star Electric does not offer a senior discount.
Yes, 5 Star Electric offers emergency services.
Yes, 5 Star Electric offers warranties.
5 Star Electric offers the following services: Electrical – Light & Outlet Installation, Electrical Short & Faulty Wiring Repairs, Industrial & Commercial Control Wiring, & Residential & Commercial Energy Audits.

Contact information

1571 5th st, Los Osos, CA 93402

http://www.5-star-electrical.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM