The Electric Connection

They did very good. I looked up information about how to replace the whole board. They updated me regularly about what was going on. They showed my what they needed to replace and why, and it matched all my research. It's been working great since they replaced it. They were prompt, effective, and efficient. We have used them since for other things and would highly recommend them.

He was pretty good.? I got him through the big deal.? I used him in November 2010. ?He recommended a couple of things that hadn't been installed.? He was great.? He was a nice and understanding technician.? There were no dislikes. ?We have just moved in a few months earlier and we noticed a couple of things that wasn't right.? We wanted to be sure that electrical wires and everything was safe.? He came in, checked all the sockets and identified some of the sockets were broken.? We didn't actually have any work done other than him coming in and checking.? It was an inspection.? The guy who came in looked like he was the president of the company.? His demeanor, his dress, his sensitivity of not tracking things in the house and that sort of things was great.

It went well. Very happy to get it fixed. Hard to find electricians for the little jobs.

They came- knew exactly the problem- fixed and were done within an hour. Punctual, friendly, knowledgable, efficient and reasonably priced!

First we had an in home estimate. Hugo was great in suggesting solutions, particularly how to run the ceiling fan electrical to our beam ceilings with minimal cosmetic damage. Next we booked the appointment with minimal delay. Once the guys arrived, we actually changed our minds about where we wanted the fans. They were able to problem solve and install both fans quickly. They also did a terrific job keeping the house clean. We love the fans and the work that was done.

Part of the kitchen had all the electric outlets without power. The other portion of the kitchen was fine. Two Electric Connection electricians arrived on schedule and quick found and fixed the issue (burned or worn out wiring at the terminals). In the process they advised, and we agreed, to replacing the old style outlets to GFCI where applicable. They replaced 3 GFCI outlets and two regular outlets along with the problem fix forapproximately $259 (we received a $25 reduction for using Angie's list). Both gentleman were very professional (lead was Ramiro Ortiz), efficient and their work space was clean. Quite satisfied..

My only complaint is that they are a 9-5 company with no emergency hours :) But I've found that most of my problems have been OK to wait on, especially because when they are in service, this company is very responsive and has always been able to send someone soon after I contacted them. ?The electricians work in teams and do not leave until they have solved the problem, even though it often involves fixing the work of some previous electrician from another company :)

On site visit by Hugo was thorough and professional. Options were explained and choices made. The field staff showed up on time and cleaned up at end of each work shift. The installation started as scheduled and the duration was extended by a half day due to additional work I requested. The field staff were friendly and if uncertain of work description - they requested clarification prior to starting the work item.

I thought they did a great job. They were on time and were pleasant. In the end, it was all resolved and their price was good.

All I got for my money was someone who was here for less than a half an hour, and wrote up an estimate for work they would like to perform. The work they would like to do totalled $960, and the estimate included "trouble-shooting lines under the house." Apparently determining if there is a problem with these lines is not part of an "inspection." I feel totally ripped off. I've had better electrical inspections as part of the general report you get when you buy property. I frankly expected more from someone who specializes in this. I'm only glad that I didn't pay their usual $225 just to get an estimate for more work. This "Big Deal" wasn't.

Great service from start to finish. Company saved me time and trouble by not insisting on an appointment for an estimate in advance. Rather, they offered set prices for standard installation types. The service personnel arrived on time, wrote up a complete estimate before starting work, and the final price was within the estimate at the end of the job. I was very pleased when the service personnel offered to stay late to complete the job in one day and not require me to schedule a second work day; in all, they stayed 11 hours. I was very impressed with the design sense of the service personnel when it came to locating lighting fixtures and light switches. They were exceptionally neat and successfully went out of their way to minimize the necessary holes in walls and ceilings for added electrical fixtures. Overall, if every service speciality included a provider identical to this one (The Electric Connection), much, much more home improvement would be ordered by homeowners. Thanks, Angie's List, for an entirely hassle-free home improvement experience with great results.

We knew that we had an issue with the electric and knew at some point we would have to rewire the house. We have been here for four years and finally bit the bullet. We called The electric connection because they were well reviewed on Angie's List and rewiring houses is actually one of their specialties. They were GREAT! We were expecting to pay somewhere around $7k - 10K based on what we had read and conversations with friends. They actually did the work for around $5,500 and then pointed out that our house was not grounded properly. They cleaned up the panel and replaced 3 ceiling fans, a kitchen light, dining room light, doorbell and bathroom fan. The best part was ERNIE and his team were like family. They were there for a week and always smiling. They patched up the small holes they put into the walls (only when needed and very small) which we knew they would have to do. We would have them back for to do work. Hugo who gave us the estimate was great as well. It has been a year but I can still remember their names. That's the impression they made on us. Thanks Again!

The crew was extremely punctual and professional and, as far as I can tell, did good, neat work. They did a very good job communicating the work in advance and keeping me in the loop as additional issues developed. My one complaint is that the person who gave us the estimate did not want to go into the crawl space to take a closer look, which, in hindsight, might have given us a more accurate estimate by about $1,000. That was disappointing. That said, I still would definitely recommend the Electric Connection and will use them again.

Easy to schedule an appointment, the electrician arrived on time and was able to come the next day. The original electrical outlet I wanted to fix was shut off at the junction box, he gave me options for putting in an outlet somewhere else if I didn't want to go through a larger repair job. Told me what to expect in terms of where he would have to open up the wall and what kind of patching job it would be. Did the work in 3 hours. Kept the place as clean as he could. And then let me use a first time customer coupon so the entire thing cost me $100. He gave me an exact estimate of cost for my next project - I will be using them again to switch out lighting and bath fans.

They get kudos for politeness, punctuality and communicating professionally. Excellent marks for that. The pricing was reasonable -- not excellent and not terrible. Where I'm not satisfied is the quality of work performed. I can replace electrical fixtures myself but I draw the line at doing work that is exposed to weather. My last do-it-yourself ultimately required getting aquarium sealants to ensure that water won't be getting in to create a hazardous situation. Works but its amateurish. That's why I wanted a pro. They lost the washers that came with the fixture and I had to root around in my stuff until I found one that nearly matched (lost points on that). They somehow manage to loose the screws that came with the fixture (I was told that they were too short but they never showed the screws to me). The replacements were gaudy bolt-like shiny silver screws that stick way out and clash with the black finish (lost more points). Finally, they sealed it with something that looked exactly like clear aquarium sealant (lost way too many points). I appreciate that they treat their customer nicely and show up when they said they will, but the end product was exactly the reason I did not want to do the job myself. It was amateur work. I took their estimate for the additional work but I will not be calling on them again. One additional plus I can give them, however, is that they did not try to up the price by suggesting unnecessary additional repairs to the light fixture.

The technician and his assistant arrived on time and the job was performed efficiently and completely. He was very friendly and worked with us to locate the chandelier properly. Hanging a chandelier is not easy and he had to center it and get it at just the right hight for us.

I did not have the company do an estimate since they did not arrive within the two hour window that we agreed upon.

Absolutely perfect service in every respect. If only all service providers/sub-contractors were this competent, generous with their time, professional, honest, pleasant and easy to work with. From Louis and everyone on the phone to Robert who came out, this was impeccable service. Robert was the guy who not only mentioned that he thought there might be crawl/attic space available to run cable (from the cable company) so it wouldn't look unruly lying on the floor (we'd just had hardwood floors installed so it had been loosened from under carpet), but suggested I contact the cable company in case they'd do it free of charge. We checked and determined that using E.C. was our best bet, which it was. So glad to have that cable gone. As for the change in the wall of the electrical outlet, he did a quick, beautiful job. Our only delay on recessed lighting is the expense, but we'll no doubt do it soon. They even recommended that we get our own fixtures to save on an unavoidable markup if they were to supply them. What more could you ask for? Needing an electrician is almost something to celebrate with these guys!!

I bought a house that needed kitchen outlets, outside outlets, and outside lights. I found EC on Angie's List. They came out exactly when they said to provide an estimate, then came out exactly when they said to do the work. I added some additional items when they were here, which they were able to complete as well. They also had a great suggestion about making one of my two outside outlets (for attaching holiday lighting) "switched," so I could turn off those lights from a switch inside the house. A simple suggestion. A great idea. They left the place clean, orderly, with everything working perfectly.

I have used The Electric Connection many times in the past. They are always prompt and courteous and get the job done right. This time I called with various lighting issues. A timer for my front porch light was not working and I wanted it replaced. Also one of the landscape lights wasn't working, which had to be rewired for a the proper type of light. I also had them replace a switch for the ceiling fan/light combo in one of the bedrooms. They are on the expensive side, but I'd rather pay a little more to ensure high quality electric work.

I found the provider on Angie's List originally and phoned them for an estimate two weeks ago. The same day I rang them back and scheduled an appointment for today. They arrived a few minutes past 8 AM, having given me an 8 AM - 10 AM window when we oriiginally spoke on the phone. The individuals who did the work were pleasant, quick and professional. The work took a bit of troubleshooting, but they charged me their (30 minute) minimum charge of $79. A $25 coupon from Angie's List brought the total down to $54. They were gone by 9:15.

The technician was prompt and worked very efficiently, mostly outdoors in the rain. He explained each item to me before he did it, answered all my questions, and got my permission before going ahead with each item. The only negatives were that the whole job took somewhat longer than expected (adding to the hourly charge), and when he finished, he he suggested that I purchase a whole-house circult breaker from his company. On the whole, a good experience and I would use this company again.

Before he even took my name or made an appointment, Louis told me which smoke detector (brand & model #) I should go buy at the hardware store because it would be cheaper than getting it from them. In addition to being early for the appointment, they took less than 30 minutes to do the work. That, along with their $25 coupon on Angie's List, saved me quite a bit. They were professionals start to finish.

The service was excellent. The technician went to Home Depot to get me the buzzer which would look better than the one he had on hand. He even offered to repaint the wall where a bit of paint was knocked off when he was working.

The team at Electric Connection have been completely fantastic -- the $400 is for two site visits, each lasting upwards of 90 minutes, plus several lengthy phone calls. In short, they've come to our complex and helped us decipher a confusing set of conduits and meters belonging to multiple tenants. They've taken the time to explain to a couple of complete novices exactly what's going on, and they've suggested a range of potential solutions to the problem, giving the pros and cons of each. In short, totally excellent - would highly recommend!