My name is Kim Hopkins. I started The Electric Connection in 1979. Over the years we've grown into a 25-employee company, providing electrical services to homeowners and businesses throughout the Los Angeles metropolitan area. Quality Electrical Work I believe in Quality and offer a lifetime guarantee on all our work. We are fully licensed, bonded, and insured.
We have an A+ Rating with the local Better Business Bureau, and since 2005, we have earned the Angie's List "Super Service Award" each year since. Between Angie's List, Yelp, and Google, we have 100's of reviews from satisfied customers.
Additional phone numbers - (818) 446-0888, (213) 401-2334
Business highlights
46 years of trusted experience
Se Habla Español
Services we offer
Residential, replace, installations, house rewires, electrical, troubleshooting, ceiling fans, lighting, recessed, landscape lighting, new circuits, panel upgrades, outlets & circuit breakers, EV charger installations
I called (had used'em before) left a detailed message and asked for a call to set up a service call. They don't need your business I guess...too busy to even return my call...goodbye
Description of Work: electrical repairs in home
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from The Electric Connection
We followed up with this customer for more information and after putting considerable time into figuring it out, we just don't know what happened here. We have six people in our office answering calls M-F, 8 am - 5 pm. We've done several jobs for this customer over the past few years and he's left many 5-Star and A+ reviews for our company. We've tried to figure out what went wrong, as this customer claims he left a voicemail for us between 9 am and 9:30 am. It is VERY rare that any call we receive during office hours would go unanswered and be sent to voicemail. In the off chance where this does happen, we have an exceptionally good system in place with more than enough staff t to ensure that every call or voicemail is returned. We just cannot figure out what could have happened here. Perhaps it was some technical issue with our phone service provider or phone system?
Asami F.
06/2018
5.0
electrician
+ -1 more
Finding a honest and professional repair service sometimes seems like an impossible task. I needed to have my electrical panel replaced. I found this business on google search, EVERYTHING was taken care of within the same day, including fast/honest estimate, dispatching and completion of the repair. I cannot be happier with their very professional mannerism, efficiency in coordinating the dispatcher. Everything was so streamlined and it was almost a dream come true after experiencing many services that never return your call. They take credit card payment as well. They are supposed to send a detail report on what exactly had been fixed. I had an estimate from other electrician prior to contacting this business, this place saved me several hundred dollars with MUCH BETTER SERVICE AND WORK! There are lot of services out there that you know they are just trying to make as much money out of you, but this is definitely not that kind of place. I cannot be happier to have found this business. Beyond 5 stars!!
Description of Work: Electrical sub panel replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,250
Response from The Electric Connection
Hi [Member Name Removed], We want to thank you for taking the time to leave the nice review for our electrician. Our customer'[Member Information Removed] feedback is highly appreciated. We're glad that we were able to meet your electrical needs. Thanks again and have a great rest of the day!
Allan A.
06/2018
5.0
electrician
+ -1 more
Guys were very knowledgeable and professional. Did the work in a timely manner and am happy with the results. Will definitely use again.
Description of Work: Had an outside flood light and an interior wall light that both stopped working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jennifer Z.
06/2018
5.0
electrician
+ -1 more
This review is way, way overdue - my apologies to the great people at The Electric Connection for how late this is! We had a fantastic experience with Ramiro and his assistant. Initially, we'd hired them for the new outlets, including two GFCI outlets in the bathrooms. We had an issue with one of the outlets not working, but Ramiro came back out within just a couple of days and fixed it at no extra cost. We also had a light switch where, if you pressed the "on" button, it would actually turn the lights off, and vice versa. This was fixed quickly as well. Ramiro then gave us a consultation on the feasibility of getting a circuit into the kitchen so that we could hook up an electric oven. This job ran us a total of $943. Since we were quite satisfied with this, we hired them again to get that oven circuit installed. Believe it or not, our kitchen did not have an oven when we purchased it, and after seeing the level of work that was required to get that circuit set up, we can see why the previous owners decided to just live without an oven. We have a three-story townhome, and the breaker was on the first floor, with the kitchen on the second. Unfortunately, whoever renovated the townhome before we arrived really cut some corners in several places, and because of the weird way everything is laid out, Ramiro had to spend a full eight-hour day drilling into various walls in order to run everything into the kitchen. But they did it! And they did it professionally, even going the extra mile to patch up and clean up afterward. They even noticed that two of the light switches in the kitchen were installed oddly, considering which lights they affected; the left switch turned on the lights on the right side of the kitchen, and vice versa. They flipped these around too, and we didn't even notice until they'd left. The icing on the cake? They had provided an estimate for the work before realizing just how much work it would be, and we were sure we would be receiving additional charges at the end of that eight-hour day. But when we were handed the bill, it was the exact same amount that they had quoted us at the beginning. We were floored that we still only had to pay $893 for what we had thought would run us at least $5,000. We sent them home with an entire pizza, which they graciously tried to refuse, but we weren't having them leave without something extra for all that work! The outlets have made our lives much more convenient, the light switches actually make sense now (seriously, how did the previous owners manage that?), and our oven is now installed and working perfectly. We will absolutely hire The Electric Connection for any future projects, and we've been recommending them to every single person who asks us for electrician suggestions. Can't thank them enough!
Description of Work: Three new outlets, with two of them being GFCI. Flipping over a light switch that had somehow been installed upside down. Swapping two other light switches whose orientation made no sense. Making a new connection in the kitchen in order to install an electric oven.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,836
Response from The Electric Connection
Hi [Member Name Removed], Thank you very much for your positive and thorough review of our company's service. We cannot stress the importance of our customer's satisfaction. We're glad that we were able to meet your expectations from A- Z. Thanks again and have a great rest of the day!
Allan C.
06/2018
5.0
electrician
+ -1 more
I am very impressed by the company. I brought the company in for three projects. For each, Jose was the lead electrician assigned to the projects. He and his crew were always on-time; easy to speak to; did quality work and always cleaned their work area. I was also happy with the reasonable cost of the projects. I received a detailed estimate prior to work and there were no unpleasant surprises. The "front office" is also very good when it comes to scheduling; confirming start dates and issuing invoices.
Description of Work: Installed LED lights in the ceiling; replace light and fan fixtures
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Electric Connection
Hello [Member Name Removed], We want to thank you for taking the time to leave these nice words for our electrician. We're glad that we were able to meet your electrical needs. Thanks again and have a great rest of the day!
Elise D.
05/2018
5.0
electrician
+ -1 more
I spoke with Bob Logiudice at The Electric Connection, and explained what I needed installed. He was able to quote the job over the phone. He also advised me in advance that, since I have an older home, a special transformer would need to be installed to provide enough voltage for the devices to function properly (something Ring sales did not mention when they sold the products to me). He said I could order the transformer on Amazon, which I did prior to the installation, saving me time and aggravation. The installation of the 3 Ring devices went well. Jerry and his assistant arrived early and replaced the existing transformer with the new one, then installed the Ring Doorbell Pro and Chime plus the 2 Floodlight Cams in about 2 hours. Their workmanship looked great, and they took care to pick up and toss the old doorbell and lights, shipping boxes, etc. Everything was left neat and clean as a pin. They were professional, courteous, knowledgable, helpful and went the extra mile to make sure everything worked properly. (I had an issue with the wi-fi signal completely unrelated to the electrical installation, and they helped me figure that out so I could sync my smartphone to the new Ring devices.) The price I paid for the installation was the price that Bob initially quoted over the phone. I have already recommended them to friends - and I would recommend them to anyone. They are great electricians and nice, too. I could not be happier with the quality of the work!
Description of Work: Installation of Ring Doorbell Pro and 2 Ring Floodlight Cams
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$305
David T.
02/2018
5.0
electrician
+ -1 more
Fantastic service. Very responsive to my calls and questions. Jeremy was extremely helpful in explaining everything he was doing and gave me options for costs. I would highly recommend the company and Jeremy in the future.
Description of Work: Exterior Light installed and new switch installed in the home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Response from The Electric Connection
Hi [Member Name Removed], Thank you for taking the time to leave us your feedback. We really appreciate your business and we're happy that our electricians were able to assist. We look forward to working with you again in the future!
William K.
01/2018
5.0
electrician, lighting
+ 0 more
Wow, am I glad to have found these guys. They were responsive, on time, and really reasonable for the work involved. Just installing a new wall socket was pretty major, considering the age of my house, the lack of appropriate space below the house which required really creative crawling, and some sketchy cloth wiring inside the walls (just about everywhere). Changing a new dimmer sounds simple, but not in the old house with old wiring and new technology. It is a simple job on paper, but alot more complicated in real life. These guys were great. Patient, really professional, and I felt like the price at the end was incredibly fair considering the amount of time it all took. I would definitely call them again. They are now my go-to electricians.
Description of Work: New line for a new wall socket installed; swapped out six different dimmers for 'smart dimmers'.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$420
Response from The Electric Connection
Hi [Member Name Removed], Thanks so much for taking the time to leave us your feedback. We really strive to leave our clients with 100% satisfaction so it's really helpful to know what we're doing right so that we can continue to do so! We look forward to working with you again. Best Regards, Danielle Soule Operations Manager The Electric Connection
Tamara D.
12/2017
5.0
electrician, outdoor lighting
+ 0 more
I reached out to these guys on Saturday with a description of the work I needed done, and by Monday AM, I had a fully detailed quote. On Tuesday, we scheduled them to come out on Friday afternoon. I was impressed with how quickly they responded and how quickly we got on the schedule. On Friday AM, I got a call from their scheduler who said they had a AM cancellation. They were able to send their electricians over within the hour. As promised, two guys arrived. I walked them around and showed them what needed to be done. 3-4 hours later, all the work was completed. The lead guy walked me around to make sure I was satisfied with the work (which I was). Within a week, they had resolved all our electrical issues - at a very busy time of year. These guys have my business.
Description of Work: We had three primary requests: (1) fix/move 5-6 landscape lights, (2) switch a photoelectric setup to a smart timer setup, and (3) fix outlets/switches in pool house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$580
Cameron F.
11/2017
5.0
electrician, handyman service, lighting
+ 1 more
Luis, the electrician, was pleasant and knowledgeable. The work was completed in twenty minutes.
Description of Work: Batteries needed to be replaced in my smoke detectors. Lightbulbs replaced in outdoor light fixtures.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Mark A.
10/2017
5.0
electrician
+ -1 more
CJ was our electrician and he did a very professional thorough job. He explained everything in great detail, was always courteous and did a great job. Highly recommend.
Description of Work: Install 220 volt charger for a tesla
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Robert L.
09/2017
5.0
electrician
+ -1 more
Great! I was told two years ago by two different electricians that I would have to partially drain my pool to get my pool light to work. I waited till the drought was over, but JC came in and within an hour had the light working with no drain, and explained to me what he thought was the issue. He also made some great recommendations that I need to look into, but, I am very pleased with the work they did, the fact that they were on time, did not keep me waiting and were quick and thorough. I highly recommend. Oh and FRIENDLY!!
Description of Work: Pool light and yard lights not working.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Karen P.
09/2017
5.0
electrician, ceiling fans
+ 0 more
No problems. Very professional. Jose and his partner did a great job.
Description of Work: Install new electrical outlet and ceiling fan.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Gregory B.
09/2017
5.0
electrician, lighting
+ 0 more
Jerry did a terrific job. He came out, assessed our needs, and provided a reasonable quote. In moving forward, he was very careful to check with me on subtle details - to ensure that I was able to get exactly what I was looking for. He also went beyond my immediate needs a couple of times - for example, adding wiring to my living room fixture for future expansion should I want to add a ceiling fan. He did this on his own initiative - I hadn't asked. Beyond that, he was extremely careful to ensure a clean work space and to pick up all debris as he left. I couldn't be happier with his execution or professional attitude.
Description of Work: New light fixture in living room wired to new dimmer switch New security light wired to new switch New work area light and switch in attic Diagnose and fix a buzzing light in hallway
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$715
ELYSE R.
09/2017
5.0
electrician
+ -1 more
Fantastic experience. JC came same day as I called and took care of it quickly and was very resourceful. Super nice, pro and helpful.
Description of Work: Had a bad switch in the kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Deborah R.
09/2017
5.0
electrician, lighting
+ 0 more
Excellent. I did have to wait a few days because of their busy schedule, but everyone I spoke to on the phone was great - friendly but professional - and the electrician who did the work was fantastic. Diagnosis and replacement took under half an hour, and the electrician worked with me to keep the cost of the replacement options down.
Description of Work: The chandelier over my dining table went out. The dispatcher diagnosed a switch problem, and that is what it turned out to be.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$144
Amber H.
08/2017
5.0
electrician
+ -1 more
The team was super responsive in scheduling, keeping us posted about the job costs, the description of services as they were performed and the follow up. Super reasonable pricing too!
Description of Work: We had popping of light switches and a light that would constantly burn out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Thea D.
07/2017
5.0
electrician
+ -1 more
Very professional.Work was done very quick
Description of Work: Under cup board light malfunction
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Theron H.
07/2017
5.0
electrician
+ -1 more
Great. We have an old house (built 1914) and the electrical work, which has been upgraded, is complicated. JC diagnosed the problem and fixed them. I highly recommend.
Description of Work: Needed dimmers replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Floyd G.
07/2017
1.0
electrician, ceiling fans
+ 0 more
I made a initial phone call, bob stated he would have a technician call back two hours later i called back and he stated i have your message and ken is hear, two minutes into the call bob came back on the phone and stated $300. to install a ceiling fan. again it sounded they did not want to do business in Leimert park. I don't condone or will do business with this type of company.
Description of Work: I made two calls for estimate, Bob came back to phone and gave off top of air quote. to install a ceiling fan. I declined and hung up, from the tone of the call when I stated I was in leimert park they did not want to perform the service. I will not do business with this type of company.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from The Electric Connection
We recall this customer contacting us and despite his recollection of events, we have evidence suggesting we did in fact call this customer back. For whatever reason, could not get ahold of him. We did everything we could to get in touch with this person. We absolutely do service the area in which he claims we did not want to ([Member Location Removed]) as we have over 20 electricians in the field servicing all of Los Angeles County on a daily basis (except Lancaster.) We gave the customer an exact price, which was not $300. We told this gentleman that the price to replace a ceiling fan would be $152, however, if the junction box needed to be replaced it would be an additional $125. This customer hung up on our dispatcher immediately after being given this price, which indicates to us that he was simply unhappy about the estimate we provided. Our policy is to return calls as soon as possible and our customers are our top priority. We do everything humanly possible to tend to our customers. Kim Hopkins, Owner The Electric Connection
Erich W.
07/2017
5.0
electrician
+ -1 more
JC was great, diagnosed and fixed the problem quickly, removed some tree branches and taught me a bit about Argentinian history! Really above and beyond what I was expecting. I would definitely call again.
Description of Work: Diagnose why 1/2 of house had no power, fix issue. Turned out to be faulty connection between line from utility pole to the house. JC re-connected both lines.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$285
Rustum J.
07/2017
5.0
electrician, home security systems
+ 0 more
I contacted the the company through their online platform at night and they got back to me in the morning. We discussed the work needed and they were able to come out the next day. All together it took a little over 30 minutes. The Ring was installed and I got to keep my old pre-war chime system.
Description of Work: I needed a ring-pro installed in a home with older wiring beyond my diy skills
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Pat L.
07/2017
5.0
electrician
+ -1 more
From beginning to end the job went well. The dispatcher, Bob, was able to help me describe what I wanted done, and I was able to get an appointment on the day and time requested. The technicians, Jose and Nicholas, arrived within the 2 hour window. My son's bedroom had to be rewired and given a dedicated circuit because it was causing a circuit break in other rooms. Jose took the lead and was very patient as I changed my mind a few times about where I wanted additional outlets. After surveying the circuit box, a subattic, and the main attic, it appeared there were already some things in place (junction boxes, etc...) from the whole-house rewiring that was done by the Electric Connection about 8 years ago. Good news! Even though my house is a 1912 craftsman with plaster walls and redwood shingled walls, there were no additional holes that had to be patched Yay! The technicians finished in a timely mannered, showed me the work they performed, and cleaned up the area. The price was reasonable. I am very pleased. Thank you Jose, Nicholas, Bob, and The Electric Connection. You have a life-long customer!
Description of Work: *One bedroom rewired to be placed on a dedicated circuit *Two additional outlets added
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
jack M.
06/2017
5.0
electrician, ceiling fans
+ 0 more
Everything about their service is superior. JC and Robert were super nice and very knowledgable. My wife and I are very happy about the job they did. Please contact me for a reference. I will not hesitate to call them for future jobs!!!!
Description of Work: Install patio fan.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Susan C.
06/2017
5.0
electrician, lighting, ceiling fans
+ 1 more
It went very well. Work was finished and looks great.
Description of Work: 3 light pendants were replaced and ceiling fan worked on to help it run better.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Electrical,
Lighting,
Ceiling Fans,
Landscaping - Lighting,
Home Security Systems,
Handyman Services,
Pool and Spa Service,
Drywall,
Fencing Driveway Gates,
Kitchen and Bath Remodeling,
Unfinished Carpentry,
Generator
FAQ
The Electric Connection is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
The Electric Connection accepts the following forms of payment: Check,CreditCard
Yes, The Electric Connection offers free project estimates.
Yes, The Electric Connection offers eco-friendly accreditations.
No, The Electric Connection does not offer a senior discount.
No, The Electric Connection does not offer emergency services.
Yes, The Electric Connection offers warranties.
The Electric Connection offers the following services: Residential, replace, installations, house rewires, electrical, troubleshooting, ceiling fans, lighting, recessed, landscape lighting, new circuits, panel upgrades, outlets & circuit breakers, EV charger installations