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Secure LA Lock & Safe

Locksmiths, Home Security Systems

About us

Secure L.A. will make you feel safe whether it’s at your home or business. We average a 30 minute response time and will not pressure you with scare tactics. We are fully licensed, bonded, and insured and have been locally owned & operated for over 10 years. We value Angie’s List customers, please call us today for your discount. We specialize in lockout services, lock-in, lock replacement, re-key, safe installation, access control system setup, vandalism repair, custom hardware installation, etc. We will provide maximum security for the minimum price.

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Home Lockouts; Key Extractions, Copy Broken Keys, Broken Locks, Safe lockouts, Repair/ replace/ all locks, Repair/ replace/ door hardware, Replacement Transponder keys, Replacement High-Security Keys, Lock rekeys, Master rekeys, Repair/ replace antique/ unique locks, Swap Locks, New Lock Installations, Door Closer, High Security Locks, Sell Fire and Burglary Safes, Install Safes, Open Safes, Repair Safes

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9117 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
3%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 101-117 of 117 reviews

Chris S.
07/2017
5.0
locksmith
  + -1 more
It went flawlessly as always!
Description of Work: Secured LA has been fixing all my property gates and locks for several years now. They are so quick and responsive and very reasonably price. They always call you back! Great customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jason B.
07/2017
5.0
locksmith
  + -1 more
Perfectly.
Description of Work: Repaired lock with broken key in it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Secure LA Lock & Safe
We would like to thank you for your feed back, customer service is our #1 goal.

Sarah H.
06/2017
5.0
locksmith
  + -1 more
He did a great job!
Description of Work: Replaced front-door lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary Ann J.
02/2016
4.0
locksmith
  + -1 more
unknown
Description of Work: Repaired a door lock. Quick response to service appreciated
Rating CategoryRating out of 5
Yes, I recommend this pro
$65

Randi J.
05/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: Opened safe that was broken by a burglar the previous day. Prompt and helpful in a difficult situation. Not the cheapest, but excellent service. I definitely will call them again (but not for the same service, I hope!).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Lamont D.
05/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: They picked two locks and re-keyed 3 locks. Reinstalled a new lock set. The locksmith was very professional and neat. Actual time was about 1 hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Judy S.
01/2015
5.0
home security systems, locksmith
  + 0 more
unknown
Description of Work: Fixed a digital lock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Sandra P.
12/2014
5.0
locksmith
  + -1 more
unknown
Description of Work: Re keyed locks; repaired locks so they perform properly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Matt H.
06/2012
4.0
locksmith
  + -1 more
See Above
Description of Work: Secure LA did a great job at being responsive to my initial call. I called in the morning and they arrived to rekey my house that evening. I felt that their punctuality was great and they were helpful in answering the questions I had. My biggest frustration is that they advertise a discount to Angieslist members and that they accepted credit cards. I mentioned both of these when they performed the work and they said they would send me a bill and would incorporate the discount as well as the credit card. They did neither and this was extremely frustrating as I would not have used a company that did not accept credit cards. They kept giving me the run around that their credit card systems we're down and that I could only pay by cash. Angies list should update this section accordingly.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$160

Response from Secure LA Lock & Safe
Hello Member, I am sorry you feel your experience with our company wasn't the best it could be. The angies list discount only line states exactly how you can save money. I am sorry that you didn't spend enough on materials for the discount. As for the credit card processing these time are difficult for everyone and had to find a new processor last month. I didn't mind researching your current hardware you had and sent over options for you to replace and it seems like I persuaded you to get a new door and hardware. I wish you had mentioned that service and professionalism I gave you. Thanks for your Business.

L. Lloys F.
12/2010
5.0
locksmith
  + -1 more
Great experience.
Description of Work: Lost all the keys to our house; he arrived promptly and made multiple copies for our antique door--he even greased the hinges. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Paul P.
04/2010
5.0
locksmith
  + -1 more
Nicks the best.
Description of Work: Rekeyed several medeco deadbolts, cut new keys, rekeyed our gate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

jennifer M.
02/2009
5.0
locksmith
  + -1 more
Fine. He's a problem solver .
Description of Work: My doorknob is in the center of a 50 year-old door. The shaft of the deadbolt is about 1 1/2 feet long. The shaft became dislodged and the door would not open. Nick responded to my call immediately and came within 2 hours. It was a very tricky job and he figured out a way to fix it. It has been working fine since.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Response from Secure LA Lock & Safe
GREAT TO HEAR THAT YOU WERE PLEASED WITH MY SERVICE AND WONDERFUL THAT THE LOCK IS WORKING TO YOU SATISFACTION. I WILL BE CONTACTING YOU ABOUT REFINISHING THE PLATE ON THE FRONT DOOR IF YOU ARE STILL INTERESTED. CALLING YOU IS ON MY TO DO LIST. THANKS FOR THE WORK.

ABBY S.
01/2008
5.0
locksmith
  + -1 more
They were extremely professional. The locksmith made time in the day to come by on MY schedule, fixed the lock quickly and perfectly. He suggested we recess the door hinge so the door would fit better and then did the work on the spot at a very low charge. Doing that made it immediately easier to open and close the door, something I always struggled with! He was also very friendly and nice to my dog.
Description of Work: They changed out our deadbolt and re-hung the front door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

Response from Secure LA Lock & Safe
THANKS FOR THE WORK. I WAS GLAD TO BE ABLE TO FIX YOUR DOOR. YOU SAVED A LOT OF MONEY NOT HAVING TO CALL A CARPENTER. IT IS MUCH EASIER WITH A BABY IN YOUR HANDS TO OPEN AND CLOSE YOUR DOOR ALSO. LET ME KNOW IF YOU WANT A NEW HANDLE SET IN THE FUTURE, I KNOW YOU HAD INQUIRED ABOUT THAT. SINCERELY NICK

MORTON Z.
09/2007
5.0
locksmith
  + -1 more
I made an appointment to see him the next day at 10:00 A.M. The next day,unfortunately, I waited until about 12:00 to call him only to learn that he had forgotten that he had jury duty that day. I was (I think) understandably upset, but then called the next company on the list -- which was given high marks by a listing company -- and located in the Valley. A telephone answering machine assured me that they would get back to me in 20 minutes. I called again after an hour had passed. Again I got the same message. I called every hour for three hours after that with no response. I then quit UNTIL I got a phone call from Nick Mitchell apologizing profusely for not getting in touch. It was close to 5 in the afternoon, but he volunteered to come out anyway and do the repair. Using, what I consider real ingenuity, he fixed the lock and it has never worked so well. A big A for Nick -- F for the listing on recommending that outfit.
Description of Work: Repaired front door lock and advised us on future lock replacements.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$106

Response from Secure LA Lock & Safe
THANKS FOR THE WORK. I APPRECIATE YOUR PATIENCE AND UNDERSTANDING THAT DAY I DID WORK FOR YOU. GLAD THAT THE LOCK IS WORKING EXCEPTIONALLY WELL AND THAT YOU ALOUD ME TO COME OUT IN THE EVENING. SINCERELY NICK

TIMOTHY H.
07/2007
5.0
locksmith
  + -1 more
Very professional and friendly. When security locks were not immediately available in a finish matching my other knobs, he re-keyed the existing deadbolts for free so I would not have to worry about who else my have keys to my new condo while I was waiting for the new locks to arrive.
Description of Work: Replaced 3 deadbolts with security locks; replaced about six interior doorknobs that were loose, stripped, or otherwise damaged; installed deadbolt on home office door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Secure LA Lock & Safe
THANKS FOR THE BUSINESS. I WAS GLAD TO SEE THAT YOU WENT WITH THE HIGH SECURITY LOCKS. I KNOW THAT YOU WILL ENJOY THEM IN YOUR NEW PLACE. THEY LOOKED VERY NICE ON THE DOORS. SINCERELY NICK

CALVIN B.
11/2006
5.0
locksmith
  + -1 more
I called Secure LA to ask prices and see when they were available. They gave me a rough estimate and said that it wouldn't be too much more, and were able to meet me at the time, which worked best for me. They called me when they were on their way and were even 5 minutes early. They looked over the job, stated the price and started on the work. They were done in less then an hour, serviced the locks and made sure everything was working to my satisfaction. I tried the locks, paid them and they left.
Description of Work: Secure LA Lock & Safe came out to my place and rekeyed and installed new locks on my doors. They also did strike adjustments on the doors and made all of my doors latch correctly. I no longer have to fight with my doors. Secure LA was on time informative and very professional. In a city where it is very hard to find reliable workers and feel comfortable recommending them to your friends. Secure LA, I would be more then happy to recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Secure LA Lock & Safe
THANKS FOR THE BUSINESS. I APPRECIATE THE AMAZING REVIEW THAT YOU GAVE ME. GLAD THAT I WAS ABLE TO SERVICE AND REPAIR YOUR LOCKS. SINCERELY NICK

09/2005
4.0
locksmith
  + -1 more
I NEEDED THE WORK DONE QUICKLY. THEY WERE NOT TOO COSTLY. THE QUALITY WAS GOOD. AS FAR AS I COULD TELL THEY WERE GOOD. AS I SAY, I WASN'T HERE, BUT I AM ASSUMING THAT IT WAS ALL GOOD.
Description of Work: THEY INSTALLED NEW LOCKS AND PROVIDED TWO NEW KEYS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Contact information

9854 National Blvd Ste 150, Los Angeles, CA 90034

http://www.securela.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Home Security Systems

FAQ

Secure LA Lock & Safe is currently rated 5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Secure LA Lock & Safe accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Secure LA Lock & Safe offers free project estimates.
Yes, Secure LA Lock & Safe offers eco-friendly accreditations.
Yes, Secure LA Lock & Safe offers a 10% senior discount.
Yes, Secure LA Lock & Safe offers emergency services.
Yes, Secure LA Lock & Safe offers warranties.
Secure LA Lock & Safe offers the following services: Home Lockouts; Key Extractions, Copy Broken Keys, Broken Locks, Safe lockouts, Repair/ replace/ all locks, Repair/ replace/ door hardware, Replacement Transponder keys, Replacement High-Security Keys, Lock rekeys, Master rekeys, Repair/ replace antique/ unique locks, Swap Locks, New Lock Installations, Door Closer, High Security Locks, Sell Fire and Burglary Safes, Install Safes, Open Safes, Repair Safes

Contact information

9854 National Blvd Ste 150, Los Angeles, CA 90034

http://www.securela.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day