Secure LA Lock & Safe

Great job; professional, consistent (we have used Gene before) and does a quality job. Thanks, Gene!

Great work from locksmith! Fixed the lock on the back gate without having to rekey it. Fixed the lock on the front gate, again without having to rekey it. Explained the work he was going to do so that we understood why/how the locks broke. Locksmith was professional, on time, and efficient. And the price was fair.

The doors had old heavy duty Yale locks, so they had to find special parts in order to convert them. I was kept informed every step of the way. Ernesto did an excellent job, and is very nice. He even had to adjust the frame on one of the doors. Stephanie kept me informed throughout the process. Just want to thank them. The cost was due to obtaining the right parts and frame repair.

Fine. The safe was left here by a previous tenant.

All well but lower lock on front door a little loose. Still secure though. Showed up on time and reasonable price.

Very punctual and quick to fix. He also answered all questions I had. Competitively priced. Would definitely hire again.

Excellent! Very responsive, helpful and knowledgeable.

Mission accomplished. The service person was courteous and professional. Would highly recommend.

Nick is amazing. He not only knows how to fix any door issue, he works extremely fast and is very considerate of the children as our facility has a large preschool.

Smooth, Tech Ernesto was very professional and helpful explaining my options.

Nick and his team are fast, thorough, and very professional. There have been times when we call for urgent and emergency jobs and Secure LA Lock & Safe have always come through with the utmost expertise and knowledge. We will definitely use them in the future!

It went great. I called Nick at 8:45am and left a message, and he called me back a few minutes later. Ernesto was here an hour later - he replaced 7 locks on 6 doors. Quick, efficient and friendly - was done in a little over an hour. Also provided us with 7 keys.

EXCELLENT. Really nice, professional service! He is very interested in quality workmanship. He, also, wants to keep your costs as reasonable as possible. I would only suggest he call before his scheduled arrival time if he will be late. It happens to all of us late in the day in LA.

This was a great experience. since it was not an emergency I planned to set up an appointment the following day, but Nick had one of his locksmiths, Ernesto, come over 45 minutes later and he did a splendid job. Punctual, friendly, & reasonable. Nick also called me to follow up how everything went. Smart business practice. Would definitely use them again.

Ernesto was very professional and courteous and right on time. He checked out the safe unjammed it and replaced it with a new safe that I bought.

It went great! Have a metal security door on my duplex, that when closed was so loud it disturbed the tenants whose bedroom was next to it. I have tried and considered several different solutions from dampening it to replacing it, and I now wanted to try putting a door closer on it, so it would close softly each time. I discussed it with Nick and he seemed like he had the solution. We scheduled to meet between 10 and 11am today (6/15/15). He contacted my as I requested before he came over and was promptly on time. He discussed the different ways he could attach the closer, including the pros and cons of each, and I went with his recommendation. He was a real craftsman in attending to the details of the job, which also included some welding, and also replaced the latch on the door so it worked perfectly. I also had him look at the latch on my front door (1930's duplex) because it is getting old, and he suggested things he could do to fix it when the time comes. (my other locksmith doesn't know old locks, so I'm glad I now have someone I can trust) Overall,his price was good and fair, I am very happy with his work, and will recommend him to friends. After dealing with many contractors that never even call back, Nick's customer service was great.

This took two visits, and full disclosure the ultimate cost was closer to $200 but both of those were due to problems encountered while using the Angies List Snap Fix feature on the iphone App. Angies List poorly communicated what I needed to the company, who came out not realizing the extent of work required. Nick was very responsive and when we resolved everything through Angies List customer support, Nick personally came back out to make sure the job was done and done right. Very fast, punctual and professional. The only negative issues I had were the fault of Angies List and not the provider. Would happily reach out to again.

I went through the same thing about a year before and called Secure then as well. I lost a key and had to have all the locks and deadbolts on the house re keyed. I called Secure LA Lock & Safe and Nick came out promptly to do the job. He was, just as before, very pleasant to deal with and got everything re keyed in no time. I hope this won't become a yearly event but will have no problem calling him again if I need to.

Everything went well and I would use them again, in the future.

The receptionist was great and got back to me in a timely manner. Unfortunately they weren't available during the week in accordance with my schedule and I didn't want to pay overtime for them to come out during the weekend.

Contacted L A Lock and Safe two days prior stating I needed a locksmith for a Commercial Business eviction. Tenant had refused to move out and wanted to stay for free, so I had gotten court orders for a Writ of Possession of Real Property after we went to trial with the tenant the month prior. I told the receptionist on the phone that I had keys, but it was possible tenant had changed locks. I stated how important it was for locksmith to show up as the Sheriff was showing up to let me in at a specific time. Lady on phone assured me I'd get a call the day before to confirm, as well as a confirmation the morning of since I was nervous about whole situation. I got both confirmations, easing my tension over the matter. Nick arrived ahead of time on the morning of eviction. He and I waited till Sheriff showed up. After Sheriff showed up, we found tenant had changed one of the locks, so he saved the day. I can't tell you enough how pleased I was with this locksmith and his receptionist. Nick was prompt, courteous, professional, and got the job done.

Ernesto arrived at the time his office told me he would and worked efficiently and effectively to make the repairs. Great job!

We were about to leave on vacation the next day and I realized that I had possibly had a house key taken from my keyring. I was frantic to find someone who could rekey all my house locks before we took off. I called Secure LA after finding them on Angie's list and reading the great reviews. I called them at 7 or 8pm on Wednesday night and left a message. Nick called me back within 5 minutes and said he could have his guy out to my house within an hour or he could come himself at 8 the next morning and have the job done within an hour. Perfect! Nick showed up on time the next morning, and true to his word, the task was done within the hour. He even moved the strike plate on my gate so the lock would work smoothly. He was very personable and professional. I would not hesitate to recommend him and will definitely use him again.

This was our second time using Eli. The first time we used him to install our lock in our new gate. He cut our gate and placed our lock perfectly. He then installed a new lock on our front door as well as our bedroom. He then came by yesterday and helped us with our broken lock on our gate that just needed a few minor repairs. He went above and beyond and fixed that as well as the bottom of our gate that had nothing to do with the lock and didn't charge us for coming. He is truly fantastic and I will use him for any and all lock related jobs.

My experience with Secure LA Lock & Safe was excellent. I called at around 8:30 and they called back within 15 minutes. They said they would have someone there between 11 and 11:30 and exactly at 11:00am they arrived. On the phone I explained that I didn't want shiny locks and sent pictures of what we currently had via text. The locksmith Ernesto brought locks which were perfect. He was very meticulous and got one stubborn door closing better than it had in a long time. He also cleaned up well. The price quoted was exactly what they charged. I would definitely recommend their services.