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Paul’s Washer & Dryer Service

Appliance Repair, Appliance Repair - Small, Appliance Sales and Installation

About us

“Our commitment to customer service hasn't changed in over 50 years: It’s the family tradition!” Paul’s Washer & Dryer Service is a family owned washing machine & dryer repair company founded in Los Angeles in 1950’s by Ronald Rothman. Ronald taught his children the trade of washing machine & dryer appliance repair, carrying forth the tradition of meticulous work & customer service to his grandchildren. For three generations, Paul’s Washer & Dryer Service has been repairing, cleaning, & servicing home-use & commercial washers & dryers in the Los Angeles area, while maintaining a reputation for exceptional service. Paul’s Washer & Dryer Service is dedicated to providing reliable & affordable appliance repair. At Paul’s Washer & Dryer Service, exceptional value & dependability are company cornerstones, & complete customer satisfaction is the family tradition.

Business highlights

40 years of trusted experience

Services we offer

Washer & dryer repair & sales.

Services we don't offer

Plumbing & electrical.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8143 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
1%
3
0%
2
1%
1
9%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 126-143 of 143 reviews

CYNTHIA W.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: They are great and very honest, will tell you their opinion even if it means less business for them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

OTTO N.
02/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amy W.
12/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed spin cycle on my 9-year-old Sears Kenmore Elite washer. Much cheaper than buying a new washer! Great job, very professional and thorough

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Peter G.
08/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: On occasion, Paul's service has made a repair. On other occasions,they told me that it made more sense to buy a new appliance than to fix the existing appliance after hearing the problem that was occurring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Victor M.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired 3 dishwashers, great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$400

Ko O.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Initially called to see if Dave could fix our 12 year old Frigidaire washer. He asked the right questions and determined the timer needed replacing. Said he'd call back in an hour with an estimate of charges. He did not return my call, so I called him back after a couple of hours. He had done up the estimate, but had gotten distracted with another call. We ended up talking for 30 minutes regarding the merit of fixing vs. new purchase. After careful consideration I decided to purchase a new unit. Dave's knowledge of the rebate from DWP influenced my decision. He also introduced me to a local appliance store that saved us an additional $400. Very pleasant to talk to and would definitely use him in the future.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

REBECCA M.
05/2014
5.0
appliance repair
  + -1 more
See above.
Description of Work: David came to our home on time and repaired the heating coils on our dryer. He got rid of a lot of lint that we could never have reached. Our dryer works like new now! Believe these reviews--the service, price and professionalism were great. I have to say that Angie's List works!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sarah H.
04/2014
1.0
appliance repair
  + -1 more
unknown
Description of Work: I emailed the company once and left two voicemails and never heard back from them. I guess they've gone out of business?

Rating CategoryRating out of 5
responsiveness
1.0


Response from Paul’s Washer & Dryer Service
(Member name removed), We always appreciate feedback and we do make every effort to respond to all correspondence. However, we have no record of an email sent nor a voice-mail message sent on the date noted in your review. We value Angie's List customers reflective in the nearly 100 positive reviews listed. The address listed is a mail box store not a home nor a business, there are numerous competitors of ours who such addresses. Again we value all legitimate feedback. David Rothman Owner

joseph G.
04/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Evaluated at no charge

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol G.
04/2013
5.0
appliance repair
  + -1 more
Went very well.
Description of Work: I called to ask about a washer repair. Dave assured me it was the ball bearings and I needed to get a new washer. He then made a recommendation. I had additional questions about my purchase and called. He called back immediately and discussed the options with me so I could make an informed decision.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Trent D.
01/2013
5.0
appliance repair
  + -1 more
unknown
Description of Work: Great, job and quick service
Rating CategoryRating out of 5
Yes, I recommend this pro

Derrell T.
10/2012
5.0
appliance repair
  + -1 more
See above comment
Description of Work: I was in need of repair for washer bought in Feb. 2012. I contacted LA Appliance Repair Service, left a message, and within about 20 minutes received a call back from Mr. Rothman. He was professional, courteous, and demonstrated integrity in suggesting that I contact my washer's manufacturer for repair given it was still under warranty. He explained that he could definitely do the job, but it was cost extra $$, and why pay more? He also extended an invitation to call him back, should that suggestion not resolve my issue. I appreciated his honesty and professionalism greatly.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Pam F.
10/2011
5.0
appliance repair
  + -1 more
e
Description of Work: David was so nice and helpful. Right over the phone he said I should get a new drier based on the issues I was having - in other words, he saved me his service fee. Honest guy - I would definitely go to him should I need any appliance repairs in the future. It's nice to encounter someone like him these days - good and honest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RALPH Y.
08/2011
5.0
appliance repair
  + -1 more
excellent advice start to finish.
Description of Work: over the phone the problem i had with my washing machine was diagnosed and given excellent advice on what i should do. i appreciated the valuable free recommendation. i give Paul's washer and dryer an A+.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jodi S.
08/2011
5.0
appliance repair
  + -1 more
fine
Description of Work: called them and made an appt. but had to cancel it. they were very professional and helpful, too bad i didn't need them :)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon M.
05/2011
5.0
appliance repair
  + -1 more
Great experience.
Description of Work: Same day repair to gas dryer. Good price compared to other phone quotes. Would use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

William and Linda G.
03/2011
5.0
appliance repair, appliance sales
  + 0 more
See description above.
Description of Work: My washer began to smell of burnt wiring. Paul's repair service called me back in 2 hours, and advised me over the phone that the washer probably needed a new motor or belt, which would cost about $375 to repair. When I told him the Maytag machine was 8 years old, he said it would probably be more cost-effective to replace it than to repair it. I'm impressed with this provider's knowledge and practical advice, and appreciate not having to pay for a house call.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

930 South Wooster St #2, Los Angeles, CA 90035

www.paulservice.com

Service hours

Sunday:
10:00 AM - 3:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Appliance Sales and Installation

FAQ

Paul’s Washer & Dryer Service is currently rated 4.8 overall out of 5.

Sunday: 10:00 AM - 3:00 PM

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

Paul’s Washer & Dryer Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Paul’s Washer & Dryer Service offers free project estimates.
No, Paul’s Washer & Dryer Service does not offer eco-friendly accreditations.
No, Paul’s Washer & Dryer Service does not offer a senior discount.
No, Paul’s Washer & Dryer Service does not offer emergency services.
Yes, Paul’s Washer & Dryer Service offers warranties.
Paul’s Washer & Dryer Service offers the following services: Washer & dryer repair & sales.
Plumbing & electrical.

Contact information

930 South Wooster St #2, Los Angeles, CA 90035

www.paulservice.com

Service hours

Sunday:
10:00 AM - 3:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed