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Kalley Flooring

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Floor Cleaning and Waxing,

About us

We put the warmth of hardwood flooring into your client's homes. We are are a third generation business which specializes in QUALITY flooring for contractors, designers, and architects. We use high-end materials and can custom design to your needs. We also offer a variety of stains and finishes. We cater to the discriminating home owner. Kalley Flooring provides services to the greater Los Angeles area. Call David Abramson for a professional consultation at: 310-926-3955.

Business highlights

46 years of trusted experience
Emergency Services Offered

Services we offer

Hardwood floor installation & refinishing, flood damage repair, & marble & stone restoration & maintenance

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.366 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
3%
3
6%
2
5%
1
20%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.4
responsiveness
4.5
punctuality
4.6
Showing 51-66 of 66 reviews

Peter B.
06/2014
3.0
hardwood floor
  + -1 more
unknown
Description of Work: Initial bid did not cover replacing rusted metal floor vents with hardwood vents. They charged me 10 times the price readily available on the web.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0


Response from Kalley Flooring
My son who runs Kalley Flooring only does contractors work and has not done any Angies List work When i worked with him i used to do Angies List many years ago i dont understand where you are coming from with this

Peter K.
10/2013
5.0
hardwood floor
  + -1 more
never used
Description of Work: never used

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$300

Response from Kalley Flooring
Thanks

Monique P.
05/2013
3.0
hardwood floor
  + -1 more
unknown
Description of Work: I only spoke to Harry about the deal and did not get a good feel.
Rating CategoryRating out of 5

Response from Kalley Flooring
I am sorry you got a bad feel I have been in business since 1979 and you are my first bad feel

Sylvia W.
09/2012
5.0
hardwood floor
  + -1 more
.
Description of Work: Floors refinished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Kalley Flooring
It was a pleasure to be able to help you with your project.

MICHAEL J.
07/2012
1.0
hardwood floor
  + -1 more
VERY BADLY.
Description of Work: Difficult to reach by phone.Sent e- mail with pictures and sizes.Failed to respond. Sent again.Based on Pictures told floor should be replaced.or $500 more for sand & coat and wouldn't guarantee.This is a foyer area of less than 120 sf in acceptable condition.It was refinished 5 years ago.We wanted to deal with some stains instead we were informed that we needed to spend more without a visit.When I did speak to yhe owner he indicated the distance to my residence might be a problem. As far as I'm concerned this company can stay in West Holliwood

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0

$99

Response from Kalley Flooring
We are willing to offer our deals to all clients in the greater Los Angeles area, however, we offer our professional opinion and cannot afford to take on work where we will be forced to do a sub-standard job. The coupons offered are for a specific amount of space and to complete a basic refinishing of any area, i.e. maintenance of a flooring area. Any additional work, such as repeated coats or removal of stains, will need to be charged at standard rates.

Joel F.
03/2012
5.0
hardwood floor
  + -1 more
See above.
Description of Work: Quoting: Kalley gladly provided several rounds of estimates as the project changed (at our, the customers, request). We found Kalley to be responsive and timely throughout the quoting process. Job: Ultimately, the job included (i) the installation of new wood, including lacing to incorporate the new install seamlessly with the original wood; (ii) cleaning, sanding, refinishing and staining of existing wood and new wood; (iii) post-completion follow up and minor corrective work. Notably, the job covered the entire residence. Review: Kalley was eager to jump right into it from the outset. Once engaged, Kalley worked promptly and was dedicated to the job's completion. Ultimately, we were quite satisfied with the final product. Our floors are beautiful and Kalley has willingly returned to review, correct or advise on any post-completion matters. Third Party Feedback: We receive frequent comment from friends/third parties on the beauty of our restained hardwood floors and we gladly recommend Harry at Kalley flooring..

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Sophie P.
01/2012
2.0
floor cleaning
  + -1 more
unknown
Description of Work: She gave e a quote for floor cleaning.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
4.0
punctuality
2.0


Susan F.
11/2011
1.0
hardwood floor
  + -1 more
s
Description of Work: I called to schedule an appointment to have my floors done, and when I told the owner that I had purchased a big deal, he indicated that there was a mistake and that what I had purchased was, in short, a coupon that would be applied to the work to be done. I asked pricing per coat of refinishing as he said that the coupon only applied to sanding and one coat, and he was a bit vague, but given my dimensions that the work on a 200 sq ft area would be around 700. and 300. for a small entry hall 30x30. I told him that my floors indeed were in bad shape. He told me Angie's list made the mistake, as the Big Deal did not state that this was a discount offer rather than a complete scope of work deal as listed.

Rating CategoryRating out of 5
value
1.0
professionalism
3.0


Response from Kalley Flooring
Our advert clearly states that $129.00 for 100sq ft that means sanding off the top layer of existing finish and re coating the floor . If it goes over the 100 sq ft or extra coats are needed it is self evident that the charges will be different .Repairs will be extra if needed. This is a very simple special we are running with Angies List and I cannot understand how people cannot understand this and want more than we are offering and expect it to cost the same. WE DO NOT MOVE FURNITURE . Why dont you see the quality work we have done and then you can judge our company , these negative reports are from people who have not used our services and have never seen the quality work we produce. Our work speaks for itself. They looking for extra work to be done for the special and are not willing to pay the price for any additional work. Our aim is to make our customers proud of what we have done for them and to recommend us to their family and friends. This is a third generation family business

LEON C.
09/2011
1.0
hardwood floor
  + -1 more
I would not recommend them to other people.
Description of Work: I had to call Kalley flooring three times before they arrived for our appointment. He finally showed up complaining about the traffic. The representative that showed up looked around and said he would charge me to move the furniture. I explained that that was not in their big deal terms and I asked him how much it would be to move the furniture. He got nasty with me and would not give me a quotation. He stormed out of my house. I found him to be very rude.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$129

Response from Kalley Flooring
I responded to the members request to inspect the floor and when i went out to the appointment there was an accident on the freeway . I called him to advise him i would be late ,a trip that would normally take 30 min took 2hrs. When i got to the house he took me to the room and i advised him that we don't move furniture to which he replied that it did not say that in the ad and he was not going to hire me. I then go ready to leave and he asked me for my price to do the work . I replied why must i give you a price when you are not going to hire me . The bad language that followed will not be printed .I left after wasting 4 hrs of my time. Once again i choose who i want to work for and would never work for the member.

Marc W.
09/2011
1.0
flooring contractor, hardwood floor
  + 0 more
See Above.
Description of Work: I purchased "The Big Deal" from Angie's list for Kalley Flooring to work on my wood floors in the foyer area of my house. When I called the number on 8/23/11 at 12:45pm I spoke to an employee David who was professional but told me to call back the following Monday and send an email to the company as Harry was out of town. I called back the twice and left two messages and had not received any follow up. I then telephoned the company on 9/2/11 at 9:00a.m. and spoke with Harry Abramson. He immediately told me that this would be a "quick in and out job" and proceeded to say "I am losing money on this deal." I ignored this first comment and I informed him that the area needing to be sanded and resurfaced was consideratbly less than 100 square feet. He continued to communicate that he would not be making any money on this deal and informed me that the area should have 3 coats of finishing over the floors as this is the normal and regular practice. He then stated that he would not schedule an appointment until he was paid by Angie's list for the deal and told me to call back next week and stated that he would contact me if he received the payment prior to me calling back. WOW...Really? I then informed Harry that as a business owner myself, I would not tell my customers this and demonstrate that I was only interested in collecting the money not doing a great work. He continued to communicate that he usually does jobs that are at least a 1000 square feet and belabored on losing money and just doing a quick sand and one coat of sealer/finisher. I attempted to explain that I would like to see his work prior to hiring him for the entire house but he stated, "I'm not going to argue with you, I'll call you when I get paid." I was done. I immediately call Angie's list who rectified the problem immediately. Harry Abramson/Kalley Flooring appears to interested in the money and not the quality of the job. It appears as though he sabatoged the appointment to get out of "The Big Deal."

Rating CategoryRating out of 5
value
5.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$129

Response from Kalley Flooring
when a customer is abrupt and rude to me before i go out it is a sign of trouble in the making. I would rather pass on those customers . I was overseas attending to my ill mother which was conveyed to the writer by email that is why i could not attend to his demands before. It is my policy to make my customers happy which is evidenced by my true reports . I am glad he withdrew his deposit because i would not have worked for him in any case. We don't accept every job we are offered. We wish him luck with the contractor he chooses to go with.

Dan M.
07/2011
5.0
flooring contractor, hardwood floor
  + 0 more
Kalley Flooring personnel were very professional, punctual and responsive. They were also willing to negotiate on price in light of the nature and size of the floor and our limited budget. We were exceptionally pleased not only with the outcome of the floors (they are beautiful now) but with Kalley Flooring's service and their willingness to work within our budget. We plan to use them again when we redo our kitchen floors.
Description of Work: We have a 1920 bungalow. The wood floor in our mudroom was covered with linoleum adhesive after we removed the linoleum and was in terrible condition. Kalley Flooring removed all of the adhesive, sanded and refinished the floor underneath. He even improved the appearance of the the threshold which we were not expecting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Jonathon J.
07/2011
5.0
flooring contractor, hardwood floor
  + 0 more
We chose to work with Kalley Flooring as they came well recommended by friends and neighbors. Dealing with them was pleasure, they were friendly and informative. We received an excellent job, for a wonderful price. The work was completed in a timely manner, and our home was left tidy. The workmen were courteous and diligent. Four years down the road, and we still enjoy coming home to our beautiful floors. We will certainly be recommending their company to others.
Description of Work: Prior to moving into our current home, Kalley Flooring sanded our living areas and installed new flooring in our sleeping areas.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,500

Rebecca R.
06/2011
5.0
flooring contractor, hardwood floor, banks
  + 1 more
The work went smoothly and prompt.
Description of Work: I am a contractor in business for over 15 years. Six months ago I had the opportunity to work with Harry Abramson and Kalley Flooring on a custom job in West Los Angeles. Kalley Flooring had to custom make flooring for a 6,000 square-foot house. The work was exceptional. Both the home owners and I were very impressed with the job quality, service and professional of Harry and his workers. Kalley Flooring is an A+ company. Try them and you will see.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100,000

Gwendolyn D.
06/2011
1.0
flooring contractor, hardwood floor
  + 0 more
The wood they replaced in my hardwood floor did not match at all and I had to call them out three more times to try to correct it. They also used the side of my building to wipe their brushes and stained it and then spilled stain all over the walkway and I had to call them out two more times to clean it up. They never did clean up the paint on the side of the building or correctly stain the new wood to match my floor. The guy was also late every single time and I had to sit there waiting for him to come out to fix something that should have been done correctly the first time. They were extremely rude during all follow-up communication. At one point they agreed to correct their mistake, but then decided to blame the poor workmanship on their employees who did the work and not take responsibility for it.
Description of Work: Kalley was supposed to pull out some damaged wood in my entry way, stain it to match the rest of the wood floor and refinish the whole wood floor on the lower level of my condo.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,400

Response from Kalley Flooring
There was never any money paid to Kalley Flooring or a contract signed by Kalley Flooring. We have asked Angies List to post the check made out to me personally the check for the labor was made out to Antonia Sanchez who is a licenced Flooring Contractor and it is he who did the labor. Please ask her to post the checks made out to Kalley Flooring like she posted the pictures. This complaint should be posted against Antonia Sanchez for it was he who did the work. ONCE AGAIN KALLEY FLOORING DID NOT DO THE WORK .On small jobs like this we give them to a Licenced Contractor .

Christine P.
04/2011
5.0
flooring contractor, blind cleaning, hardwood floor, window treatments
  + 2 more
We renovated an old house and used Kalley Flooring to install new wood floors throughout. We found them through their website / Google and after calling around for a few competitive bids. They came in under our budget. They finished the work on time and were very professional to deal with. The were punctual and kept their appointments, a very important consideration since I had to take time off from work. What I like is that they were very knowledgeable. We started the process not really knowing what we wanted and being overwhelmed by all our options. This was our first fixer upper. The final product we got surpassed our expectations. Our new wood floors look beautiful. We also got blinds installed in several of the rooms and are happy with the price and install of the blinds.
Description of Work: Installed wood floors in 3 bedrooms, an office, large kitchen, living room and dining room. Installed plantation shutters in living room and dining room, regular blinds in the rest of the rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Gila O.
04/2011
5.0
flooring contractor, hardwood floor, floor cleaning, blind cleaning
  + 2 more
We had a major water pipe leak in the house, which totally ruined our hardwood floors. Not only did Harry from Kalley Flooring arrange and coordinate for the dry out company to come out immediately and work around the clock to clean and dry out the house, he also arrange an independent public adjuster to help with the insurance claim, a cleaning crew to get the house back in order and replaced the hardwood flooring in the shortest amount of time and in the most professional way, replacing the the hardwood with the least amount of disruption to the household in the most expeditious fashion. The new floors are absolutely stunning! Harry also arranged for the drapes and blinds to be removed, cleaned and re-hung. We would highly recommend Harry and Kalley Flooring for any flooring job.
Description of Work: Replaced our damaged maple hardwood floors, arranged the dry out and cleaning of drapes, granite floors and blinds.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000
    • 1
    • 2
    • 3(current)


Contact information

1171 S Robertson Blvd # 407, Los Angeles, CA 90035


Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 2:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Floor Cleaning and Waxing,
Blind Cleaning,
Banking/Credit Unions,
Window Treatments,
Marble and Granite,
Drapery Cleaning

FAQ

Kalley Flooring is currently rated 4.4 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 2:00 PM

Kalley Flooring accepts the following forms of payment: Check
Yes, Kalley Flooring offers free project estimates.
No, Kalley Flooring does not offer eco-friendly accreditations.
No, Kalley Flooring does not offer a senior discount.
Yes, Kalley Flooring offers emergency services.
Yes, Kalley Flooring offers warranties.
Kalley Flooring offers the following services: Hardwood floor installation & refinishing, flood damage repair, & marble & stone restoration & maintenance

Contact information

1171 S Robertson Blvd # 407, Los Angeles, CA 90035


Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 2:00 PM