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Jobe Roofing Co

Roofing, Ceramic Tile

About us

If you are looking for a locally-owned & operated roofing company that holds itself to a higher standard and never waivers from its commitment to excellence look no further! Here at Jobe Roofing we are 100% committed to providing you with the best roofing experience from start to finish. Jobe Roofing has been serving Southern California since 1998 with superior roofing and maintenance services. Every new roof project is supervised from start to finish and our highly skilled professional roofers work diligently to provide our clients with beautiful, trouble-free roofs. We only use premium, top-quality materials and offer a variety of warranties, ranging up to 50 years, to give you piece of mind.

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Installation & Maintenance of Roofing, Skylight, Tile, Shingle, Insulation, Hot Tar & Attic Ventilation, Roofing And Solar System Design & Installation.

Services we don't offer

Ask for Details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.5145 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
10%
3
6%
2
4%
1
8%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.5
responsiveness
4.4
punctuality
4.6
Showing 51-75 of 145 reviews

Keith M.
03/2016
1.0
real estate agents, roof cleaning, roofing
  + 1 more
I had a leak in Jan 2016 and called this company out on an emergency. I paid $375 for an estimate ($1850) and for a temporary tarp to be placed over the leaky area. Initially, they could not give me a firm date. I signed a contract with no date; however, I received a date of March 14th about a week later. Feb 18th I received numerous messages from their office to see if I was available on Friday Feb 19, 2016. I had to work, therefore, I sent a text advising I had to work and was unavailable and would like to keep the original appointment date. In the meantime, I was considering canceling this job; because, "El Nino" was not happening and I could get other estimates and hopefully get a lower price. Nevertheless, I come home on Feb 19th approx 3:00pm and my gates are open and workers are on my roof! I was livid!!! I had not authorized them to come on my property and open 2 gates and connect to my electricity and begin this job. The workers said they had been at my house since 8:30 am. They knocked on the door and there was no answer, yet they went to work. The worker called the office the receptionist advised she "accidentally" scheduled me for the job, however, she never spoke to me. She kept stating that I needed the work done and I explained to her that no one works on my property without me being present. Her workers should have called the office and I should have been contacted. They wanted to take $100 off the job, that was completely unacceptable!!! I spoke to the owner - who has no customer service etiquette whatsover. Yes, I shouted and used profanity because I feel this company knew what they were doing. The wanted to get paid and they came on my property and did the work, because of the signed contract with no dates. After nearly 30 minutes on the phone, he finally apologized for the error and reduced the price to $1525. I did not want to deal with a Mechanic's Lien on my property. However, I am still considering suing them because I did not authorize this job. I have no idea of what they did to my roof. I would advise all to stay away from this company. I am still upset about this matter! Competely Unprofessional!
Description of Work: Roof Repair

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,525

Response from Jobe Roofing Co
Mr. [Member Name Removed], As I mentioned to you during our phone conversation, we acknowledge and own up to the honest mistake that was made by my office staff when we tried to schedule your job to be done sooner rather than later. I understand your position and though it was difficult for me to sit on the other end of the phone and listen to you insult me and my company with the use of profanity, I always kept my composure and respected your position. We made a scheduling error, and we owned up to it... I understand how you must of felt, and I apologized for that multiple times. At the end of the day, I did my best to find an equitable resolution to the problem which ended up being a significant discount of 18% or $325 dollars. There was no need to go this far and tarnish our good record of helping many customers and giving us and F rating, when our work was exemplary, and your roof no longer leaked. I understand you were mad to see us there on the day we were not scheduled to show up, but as I said before, it was an honest mistake, and one that we took immediate steps to correct. We run an honest company with good employees and we do it all with integrity and great pride. I am very sorry for what happened with our scheduling of your job, and we have already taken this experience and used it to help better our communication in the office. We are not perfect, but we sure try to do the best we can. Once again, my apologies Mr. [Member Name Removed]. Sincerely, Jobe Carbajal.

Irene S.
03/2016
1.0
roofing
  + -1 more
He came out to give me a estimate and charged me $300 for that esitmate. He was suppose to call me the next day with the esitmate. I never from him I called twice and got no answer .
Description of Work: esitmate on a patio roof

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Jobe Roofing Co
Thanks for taking the time to write a review. Customer feedback is what helps our company grow and also better serve our clients. Our goal is to leave every customer we meet satisfied whether they choose us for their project or not and it seems we fell a little short on this instance. However, we provided you with the option to either go with a free estimate or an emergency service call which carry a minimum charge. You decided to go with the emergency service because you wanted us to stop the leak. When the crew arrived they noticed all of your seams where open therefore in need of more work. Again I apologize for the estimate not getting back to you in time. We are here to help you and satisfy your roofing needs.

Ray E.
02/2016
5.0
roofing
  + -1 more
I think they did a terrific job. We have a very unusual home. It is partially two story and partially one story. It is very difficult to seal that area. Actually we have had four or five roofs since we have been here. For the average person they would not have had that problem. They did the most impressive job of any roofing we have had done. It is just unfortunate that we ended up with a leak. But they have come back many times and are very responsive and very responsible. They have not ignored us. They come back almost immediately to work it.
Description of Work: I used Jobe Roofing for roofing. They had to remove about three or four layers of old roof material before they put on the new roof. They cleaned the roof when they were done.
Rating CategoryRating out of 5
Yes, I recommend this pro
$14,000

Response from Jobe Roofing Co
Thank you so much for rewarding our efforts with your wonderful review. We take great pride in our work and truly do our best to protect your interests as if your home was our own. It is not easy to know the difference between a good company and a great company, but thanks to customers like you and Angie's list, we are able to help others tell the difference. We appreciate your positive review. Thank you.

Walter & Alexis V.
12/2015
5.0
roofing
  + -1 more
The Jobe Roofing team was professional, and did exactly what they had promised. We love the roof. They were very busy during August 2015 and needed to delay our project for three weeks. That was fine with us. They replaced all wood that had dry rotted, and installed the necessary wood for proper installation of the roof. All edges were ssealed. We even had new rain gutters installed through them, by a subcontracting team. They also were very professional. The office manager was responsive and accurate and explained every question we had. We would use them again and would recommend them to others.
Description of Work: New roof with all underlying repairs and replacements, required by the manufacturer to comply with the 50 year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$16,000

Response from Jobe Roofing Co
I thank you for your positive review of our work. We try our best for our customers, in order to deliver the best experience possible. We are all happy to know your job went well. Thanks again.

Valerie T.
11/2015
2.0
roofing
  + -1 more
I phoned requesting an estimate to replace the roof on my house, they gave we a date six weeks away. They arrived on time and said I'd receive the estimate via email in a few days. I waited two weeks and phoned the office, the woman said wait another few days. It's been 8 days and I'm still waiting. I give up! Update: After my review posted I received a phone call from the estimator. He apologized profusely for the delay and stated I would receive my estimate later that evening, it never arrived. He also offered to cover a portion of the roof in case it rained, nice gesture. I realize we're all in a panic due to the impending El Nino and the estimator is very busy, however I feel as a potential customer I deserved better service. Hence, we have selected company to replace the roof.
Description of Work: After the estimate, not much more!

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
2.0


Response from Jobe Roofing Co
I honestly am beyond sorry about our errors. We want each person we do business with to walk away feeling satisfied, and that apparently didn’t happen in your case. We want to make things right. We value your business, and would like to address your concerns as quickly as possible. It is my goal to restore your confidence in our company by solving this problem and preventing it from happening again. We depend on customer feedback to let us know where we can improve. Thank you again, for your honest feedback.

Robert P.
11/2015
3.0
roofing
  + -1 more
I emailed Jobe Roofing for a quote regarding a couple of repair tasks for my roof. It has been over a week and I still have not received even a courtesy response.
Description of Work: I emailed Jobe Roofing for a quote regarding a couple of repair tasks for my roof and no one ever responded.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Jobe Roofing Co
I was looking for you emails on our system and there was none. We are very good in responding to every single one of our customers. I am sure we can take care of your roof and provide you with a quote. Please email your request to estimates@joberoofing.com or call us at 323.293.9684. Thank you and I hope to hear from you soon.

Sheldon C.
11/2015
4.0
roofing, solar panels
  + 0 more
I was told that the roof would take about a week and the solar would take an unknown amount of time due to getting permits from my city ( Glendale, CA.). I signed the contract at the end of June, 2015. The work did not start until August, 2015. My city was giving extra rebates for solar power. since I had to wait a longer period to get the roofing on, I lost out on the rebate. Apparently many residents took up on the offer and the City of Glendale stop rebates until July, 2016. I have wooden fascia overhangs. I asked the roofing representative if I should get someone to fix the overhangs before starting the re-roofing since the wood was rotten. The representative told me if the wood needed to be replaced, they would do it. They did not and the workers put the new roofing material over the above mentioned boards. I call the company and voiced my concern. I was told the roof had pass City of Glendale inspection and if there was any problems , I has a roof warranty. I was also told that someone would check the area I had a concern with. No one ever came and look at what I was concerned about. After the work was completed, I had to call someone else to patch the wood and paint all fascia boards of the house. To be fair, it was not in the contract to fix the boards that I signed with Jobe roofing. However, if you verbally tell me you will fix an area if necessary, then I would expect a company at least to come out and look at my concern. Many nails were left in the rain gutters of the house. I found this out after the recent rain we had and the rain gutters were clogged.
Description of Work: Re- roofing and installed solar system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$31,000

Response from Jobe Roofing Co
I appreciate your review, and you taking the time to grade us on our performance. I hope you will give us the opportunity to do our best next time to satisfy your expectations in every category. Thank you for your business.

LaVon M.
08/2015
5.0
roofing
  + -1 more
the roofing went well as expected and when my homeowner's Insurance wanted proof of work done they were able to fax the paper work to my Insurance agent. Plus Jobe Roofing will give you your monies worth and lasting materials that was worth the cost because I wanted the roof to last more than 10 years, and they do yearly inspections for a small fee, so that your roof will last almost to 20 years as long you continue your yearly inspections. the reason why my roof had cost so much is that I had wanted the top of the line roof and for it to last longer than 3 years, plus I have a flat roof which some companies don't want to be bothered with Sears was one of them. Jobe also specialized in flat roofs and they sold me on the materials that they used for a flat roof being that our weather are getting hotter these days and dry up the materials and make them soft and easy for leakage.
Description of Work: put on a new roof, tore off all existing roof from the past plus got a shield to lower the degrees in the attic so that my AC would work better.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Response from Jobe Roofing Co
Thank you for taking the time to write about your experience with our company. It is truly gratifying to read your experience because we work very hard to do as good a job as possible for all our customers. Thank you for your positive comments.

Virginia A.
07/2015
5.0
roofing
  + -1 more
excellent response time, professional and courteous. They took pictures of our roof to show us its current state. Repairs were done in a timely manner. Would use their services again.
Description of Work: roof maintenance and repairing gaps and cleaning gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Jobe Roofing Co
I thank you for your positive review of our work. We try our best for our customers, in order to deliver the best experience possible. We are all happy to know your job went well. Thanks again.

Valerie R.
03/2015
5.0
roofing
  + -1 more
The work was not very cheap but they did a great job for the work they did. The materials I picked were expensive, which added to the overall price. They were very neat and honest. Everyday they were here they cleaned up after themselves to the point I would not even know they were here. The work was done in a timely manner. Anything I asked them to do, they would go back and fix.
Description of Work: They put a new roof

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40,000

Response from Jobe Roofing Co
We are glad to hear that you are happy with our services that kind of feedback can go a long way.We take great pride in our work and truly do our best to protect your interests as if your home was our own. We strive to help our customers in any way we can.Thanks again for your positive comments and enjoy your new roof!

Rustum J.
02/2015
5.0
roofing
  + -1 more
Starting with the estimate Jobe was always punctual, thorough and all around fantastic. The estimate was complete and right on target. Jobe let us know that his estimate would not be the cheapest and outlined the benefits of using Jobe roofing. We are very happy with our choice and feel the quality of the work and better materials was worth the minimal extra expense. Jobe and his workers took the time to answer our questions and explain everything to us on a daily basis. The workers cleaned every day. We have kids who like to play outside and having a clean outside is essential. The front office was always helpful and friendly. We will be working with Jobe roofing again to have gutters installed and have every confidence we will be happy with the results. At the same time our roof was installed a neighbor was also getting a new roof. My untrained eyes could see the difference in quality or workmanship and materials. Once again so happy we went with Jobe! I would recommend Jobe Roofing to all my friends and family.
Description of Work: They completed removal of wood shake and two layers of asphalt (3 layers total), installed cool roof, ventilation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Response from Jobe Roofing Co
Thank you so much for rewarding our efforts with your wonderful review. We take great pride in our work and truly do our best to protect your interests as if your home was our own. It is not easy to know the difference between a good company and a great company, but thanks to cutomers like you and Angie's list, we are able to help others tell the difference. I hope the move to your new home has been a great one, and I look forward to helping you in the future.

Jason W.
12/2014
5.0
insulation, roofing, solar panels
  + 1 more
My experience with Jobe Roofing has been overall great. They put a brand new roof and solar panels on my multi-family old California Craftsman home. My rule of thumb is always get three bids and then choose the one that best fits your needs. While Jobe was actually the highest bid, I was convinced that he was the best due to the materials he planned on using (of which he provided copious amounts of informational material) and by his on-line reviews and reputation. Jobe's workers were timely, quick, and efficient. And the office was ready and available for any and all my questions and responded immediately to any issues (all minor) that I had. The quality of the roofing workmanship was readily apparent from the get-go. The upstairs was immediately cooler because of the insulation they used. The roof looks great and hasn't had any leaks during the recent rains. With regards to the solar panels, it is a no-brainer to have the roofer install them, as they have an intimate knowledge of your roof. Jobe assured me that they would provide the highest quality, up-to-date, most efficient solar panels. Now, of course, most people say that, and you can read informational material until you're blue in the face, but I was happily surprised when the LADWP rep came to switch on my solar panel power and was suitably impressed by the actual solar power system. That just reinforced my appreciation of the superior grade of materials that Jobe uses. I have recommended Jobe Roofing to friends who were very happy with the job done. And I'm about to use Jobe again to install more solar panels for my second unit.
Description of Work: They replaced both a pitched and flat roof on the house and garage. Made it more energy efficient/cooler so that the upstairs does not have absorption of heat. And they put on premium solar panels.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Response from Jobe Roofing Co
Thank you for taking the time to write such a detailed account of your experience with our company. We take great pride in the fact that we never sell our customers products or services they don't need. Honesty and integrity are very important to us, and we truly enjoy helping our customers save their hard earned money! Thank you for your positive comments.

Cindy G.
09/2014
5.0
roofing, skylights
  + 0 more
Jobe Roofing was fantastic. Kevin came out timely, quoted everything I needed and made all the changes in the contract I asked for. I had got 5 other bids and his was complete and very reasonable. The workman were very clean and they finished timely. I would highly recommend them.
Description of Work: I had 3 layers of shingles. They had to remove all 3, add venting and install a new roof and skylight.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Jobe Roofing Co
Thank you [member name removed] for your positive review and for choosing our Company to install a new roof. I am happy to hear that you are very pleased. We will continue our efforts to meet the requirements and expectations of our customers. Thank you again for choosing Jobe Roofing Company.

Larry K.
09/2014
5.0
roofing
  + -1 more
On time, ALL personnel courteous. Most important, the individuals who came and did the work in 95 degree heat. Professional, no loud radios, showed me the issues which were a problem caused by the original builder and fixed them. Dust kept to a minimum, special care given to stove vents so that gravel from the old roof did not fall in while they tore off the old covering. The materials used complied with California's new energy conservation demands, Title 24, and those regulations work. The house temperature dropped four degrees just from the roof replacement. I was very impressed with the neatness and orderliness of the crew members. At the end of every day, everything was swept up, picked up and carried away. The quality of the work is outstanding. the flashing alignment, the roofing material cut precisely at the edge, I am impressed.les
Description of Work: Replaced my 40 year old flat roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,990

Response from Jobe Roofing Co
I thank you for your positive review of our work. We try our best for our customers, in order to deliver the best experience possible. We are all happy to know your job went well. Thanks again.

Deena E.
09/2014
5.0
roofing
  + -1 more
They were wonderful. They always showed up on time and let us know when there was a problem and how much extra it would cost. They were very open with their communication.
Description of Work: They put on a new roof for us

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jobe Roofing Co
[member name removed], Thank you for your positive review. We truly enjoyed helping you with your new roof. Enjoy this upcoming rain season! & Thank you for your business!

Landon S.
08/2014
4.0
roofing
  + -1 more
They were good. I like it because they did it without me being there. Its a rental property so I wasn't there. Quality was good.
Description of Work: They had to redo the ridges.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from Jobe Roofing Co
I appreciate your review, and you taking the time to grade us on our perfoemance. I hope you will give us the opportunity to do our best next time to satisfy your expectations in every category. Thank you for your business.

Manuel K.
08/2014
5.0
insulation, roofing
  + 0 more
Very well, excellent job, I would recommend them to others as well
Description of Work: replaced the roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Response from Jobe Roofing Co
Thank you for your review. We truly appreciate your business.

Nastaran D.
08/2014
5.0
roofing
  + -1 more
After a leak in my den was discovered during one of the heavy rains, I called a few companies. Everyone that came recommended for me to dig up my entire deck. It would've cost me over $8000. Jobe Roofing came over, examined the deck, and immediately found the source of the problem. It was some caulking around the base of the windows that had come undone. The told me they could patch it up for under $300. They totally fixed it! These guys know what they're doing!!
Description of Work: Fixed a leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jobe Roofing Co
Thank you for your comments. We take great pride in the fact that we never sell our customers products or services they don't need. Honesty and integrity are very important to us, and we truly enjoy helping our customers save their hard earned money! Thanks again for your positive comments.

Edgar R.
07/2014
5.0
roofing, skylights
  + 0 more
I had to replace my 20 year old flat roof of my house and was shopping around for quite some time to choose the right company for this job. If you read this review, chances are, you are in a similar position. Maybe you also encountered already some very sleazy companies and sales persons in that business. After doing my homework and spending countless hours with various sales reps on and off the roof, I narrowed it down to only three companies and Jobe Roofing was my final choice. Many companies don?t realize that their consultant is their business card, the first contact and first impression for the customer. Franco, did the perfect job. He?s friendly, knowledgeable, providing all the options and information without being pushy. Followup questions are answered and the estimate adjusted for my needs for the final work order. The final estimate was very reasonable compared to other offers and on top of that, it was exactly what I paid for, not a cent more even they had to replace some extra wood panels. The crew that did the job was amazing. Very professional, on time, hard working, cleaning up every thing (after each day!) and on top friendly and always in a good mood. These little details help you when stressed out with such a major undertaking that you do for the first time.There were some challenges with skylights and other obstacles. But that never seemed to be a problem for the crew who always came up with a solution. Now I have a brand new ?CoolRoof? with white cap sheets that meet Title24 requirements to keep my house cool. Also, no problem with the final inspection by the city. He didn?t even spent a minute on the roof. I guess he could see right away that this is a quality, professional job done by a professional company. Thank you for Jobe Roofing, highly recommended.
Description of Work: Replaced 20 year old 2,200sqft flat roof with 7 layer HotMob CoolRoof (Title 24)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,500

Response from Jobe Roofing Co
Thank you for taking the time to write such a detailed account of your experience with our company. It is truly gratifying to read your experience because we work very hard to do as good a job as possible for all our customers. Thank you for your positive comments.

Mary B.
07/2014
5.0
roofing
  + -1 more
They put the new roof on. It looks good. I recommend them.
Description of Work: Put on a new roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$20,685

Response from Jobe Roofing Co
Thank you for your comments.

Squire J.
06/2014
5.0
roofing
  + -1 more
The work was done timely. All the workers were very professional at the job site, especially the owner Mr. Jobe Carbajal, toke his time to explained the job in detail and handled my phone calls and questions promptly before and during the period of the roofing job. The main office staff handles phone calls professionally, which put me at ease when I have to deal out a large sum of money for this job. I had arranged the painter to paint the house at the same time when the tile roofs was being changed. Jobe Roofing did a fantastic job coordinating their work with my painters, so the painting was completed before the replacement of all the clay tile on the roof. I highly recommend Jobe Roofing , they know what they are doing, and I am glad I chose Jobe Roofing over six other bidders I interviewed. Thanks Jobe and the staff.
Description of Work: Removed and reinstall of new Boral tile seal underlayment material on a roof approx. 2000 sq ft of surface area. Remove and replace clay tile and replacement of broken clay tiles. Replaced all damaged fascia boards around the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Jobe Roofing Co
I am so happy to hear that your experience with our compny was everything we promissed. It is not easy to get things right all the time, but when you work as hard as we do things tend to go smoothly. This job was not that easy and required significant coordination, but all went well and we are very happy with the results. Thank you so much and enjoy your new roof!

cris S.
06/2014
3.0
roofing
  + -1 more
The service went poorly. A technician came out for an inspection and made some recommendations. They were supposed to come out at a certain time and they did not. They were also not prepared for the service when they did show up. Scheduling was terrible and I feel like they did not really do anything. Cb.na.affb-no
Description of Work: I purchased a deal for a Shingle, Tile or Flat Roof Tune-Up.

Rating CategoryRating out of 5
value
4.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0

$99

Response from Jobe Roofing Co
My apologies if we did not live up to our great reputation. Unfortunately we do not agree with this review in the slightest. The facts are that we provided this customer with roof repairs above and beyond what was promissed with the "Big Deal". This service covers repairs over one structure, not two, but we went ahead and conducted repairs over both structures for the same price, $99. I personally showed up on time to provide the service and the customer was pleased with it. During my inspection I discovered that a small section of roof needed more extensive repairs, and proceeded to present the owner with a proposal for such repairs, which he signed that same day. We attemped to schedule the work with the customer on several occasions, and communication was difficult with him. Even during my initial inspection he never let me in the door, we talked through his screen door, he didn't want to even come out of his home to see some issues I was trying to point out. Finally we scheduled the work and sent our crew out to do the work, only to have them turned away by the customer. I tried to reason with the customer and re-schedule the work, but he decided he did not want the work done after all because he had someone else tell him the work was not needed. We had a legally binding contract, of which he was now in breach of, nonetheless we cancelled the contract and did not charge him a single dollar for materials already purchased and time spent attempting to complete the work in question. We were very nice to this customer given the circumstances, and the fact that after what we did for him we would write this review is mind-boggling. I own Jobe Roofing, and for over 20 years have been doing my best to serve my customers in a the same way that I would want to be served. Unfortunately no matter how hard you try there will always be a small percentage of customers you will never be able to please.

douglas E.
06/2014
5.0
roofing
  + -1 more
I just hired and completed my second total tear-off/roof replacement with Jobe Roofing. This time was for a duplex and garage with tile and flat roofs. Jobe and his team did another fine job. They show up on time, they take pride in their work, clean up well and attended to the level of detail that I requested. I was presented with several options for replacing my roof at different costs, which I appreciated. Olga who runs the office was also very professional and timely with billings and communications. As with any large job, some issues arose and that's when you know if you're dealing with professionals or not. Jobe and his team took care of everything and did not cut corners. They worked with me to help me restore a historic Carthay Square Spanish Duplex and I will definitely call them again.
Description of Work: Complete tear off and re-roof of tile section, flat roof and garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,000

Bonnie K.
04/2014
5.0
roofing
  + -1 more
The young man was wonderful. They were very professional. My roof is good and he put new gauge on the flashing that needed it. He found a couple of holes and fixed those little problems. He gave me a very nice package and there was actually a follow-up call from his office. They did a very good job. My overall experience with them was great.
Description of Work: I have used a Big Deal for Jobe Roofing. They came out and walked through the roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Chad H.
04/2014
4.0
roofing
  + -1 more
It was okay. I wouldn't hire them again. I had a couple of singles that were loose. They said they didn't have enough time or they didn't have the proper equipment to handle them. They did very minimal of the water proofing, it was a little bit of a struggle for him. I felt bad for him. I need a new roof, they are not an organisation I will hire.
Description of Work: I purchased a big deal with Jobe Roofing Co for a general light maintenance and water proofing of the roof.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$75

Response from Jobe Roofing Co
[member name removed], I am sorry your experience with my company was not worth an "A" rating, and want to reach out to you to see if there is anything I can personally do to change your perspective on my company. I take great pride in all that I do in life and in business, and constantly strive to deliver the best possible experience to each and every one of my customers. In this case you were met by one of my consultants and I am sure he did his best, but if there is anything I can do to make up for his shortcomings I will be glad to do it personally! Just call or email us and I will be happy to give you my best effort. Thank you for taking the time to consider my offer, Jobe

Contact information

3026 W 48th St, Los Angeles, CA 90043

http://www.joberoofing.com

Service hours

Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
899514
Trade License Locale
California
Trade License Authority
California: Contractors
Trade License Expiration
07/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Ceramic Tile

FAQ

Jobe Roofing Co is currently rated 4.5 overall out of 5.

Monday: 7:00 AM - 4:00 PM

Tuesday: 7:00 AM - 4:00 PM

Wednesday: 7:00 AM - 4:00 PM

Thursday: 7:00 AM - 4:00 PM

Friday: 7:00 AM - 4:00 PM

Jobe Roofing Co accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Jobe Roofing Co offers free project estimates.
Yes, Jobe Roofing Co offers eco-friendly accreditations.
Yes, Jobe Roofing Co offers a 5% senior discount.
Yes, Jobe Roofing Co offers emergency services.
Yes, Jobe Roofing Co offers warranties.
Jobe Roofing Co offers the following services: Installation & Maintenance of Roofing, Skylight, Tile, Shingle, Insulation, Hot Tar & Attic Ventilation, Roofing And Solar System Design & Installation.
Ask for Details

Contact information

3026 W 48th St, Los Angeles, CA 90043

http://www.joberoofing.com

Service hours

Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM