Jobe Roofing Co

Don't allow these people to work on your property, they are very unprofessional and will not do a good job. This company was hired to fix the roof on my property and they continuously postponed starting the project which pushed the job out 4 additional months. I believe they subcontract out all of the work so we would deal with a different person almost every time we spoke. Once the job was "completed" the roof leaked and caused damage in the living room and garage. It was found out that they didn't use the proper sealing and flashing on the roof. While we understood mistakes happen, we discussed with Luis and other staff that this set back caused more damage and problems. I was expecting them to uphold there end and at least fix the issues they caused and to my surprise they did not. We received minimal communication regarding the damage and they pointed to the section of the contract that indicates, they're not liable for damages they cause. I have been in contact with my legal team and compiling additional estimates for repair and damages, not to mention the emotional hardship this has placed on me and my family. AGAIN DONT RECOMEND THEM TO BUILD A DOG HOUSE OR OUT HOUSE OR EVEN A BARBIE DREAM HOUSE......SAVE YOUR MONEY

Excellent! Jobe and his team were all very professional. They showed up on time and completed the job well and faster than expected. Everyone from the the installers to the administrators in the office was courteous and pleasant to deal with. I also appreciate that Jobe himself took the time to answer all my questions and explain my options to me quite thoroughly. Overall very happy with their work and plan to hire them again for future projects.

Where to start... Jobe is the definition of ‘customer first’. Besides his hands on knowledge of the art of roofing he also gets the anxiety that all construction customers feel. His response time and quality of communication is top of class (extra credit to Sarah who runs the war room. Spot on that one.) If you do a complete tear off and if you have given any thought to solar (I had not) give some thought to the integrated system that Jobe and GAF offer. Their system has covered my electrical costs since installation (and we were on the high end at $200+ per month). Jobe was fair and generous in all of the ‘unknowns’ that all jobs have. He got his team back on sight to attend to all the minor details that I felt important. Besides his good humor and charm, he’s a damned fine roofer.

Jobe Roofing Co set high expectations and not only lived up to them, but exceeded them! I had a leaking problem with a clay tile roof on a 95 year old house. The company's owner/estimator showed up on time, provided his credentials, as well as his insurance and proceeded to listen to my problem. Jobe evaluated the situation, developed a repair strategy and communicated in very clearly. I learned a lot from him. His crew showed up on schedule and performed the work exactly as communicated and estimated. The crew supervisor was superb and he was also a good communicator. All my future roofing work goes to Jobe Roofing Co and I will recommend them to all my friends.

DON’T SIGN A CONTRACT! Durning a heavy rain in Feb 2018 I discovered I had a leak. Jobe was listed in a neighborhood pamphlet of local businesses so I gave them a call for an estimate and their sales rep came out to my house. Garon seemed like just about the nicest, most trustworthy guy ever so I went ahead and decided to use them and they could send a crew out that weekend before the next big rain was due. There’s a tree over my house and I discussed with Garon the fact that I would not have time to arrange for a different company to come out and get the branches cut and off the roof before that Saturday. Garon said not to worry, that his guys know how to do the trimming, and even though his boss preferred they didn’t do this type of work, Garon would talk to his boss and the crew and make sure it got done under these times sensitive circumstances. The customer service seemed so excellent to me that I decided to go ahead and sign a contract for annual roofing maintenance with them as well. When Garon showed me the $700 price on the contract, I told him that seems like a lot and he assured me that with all the extra work they were going to do trimming the tree that made the 700 very reasonable and that the yearly maintenance plan with only be about 400 - 500 in future years. Two men came out that Saturday from Job’s at about 10 AM. They did not do any tree trimming. They put a ladder up against my garage in the backyard but never once went up at! At about 11 AM they knocked on my door to tell me they were done. I asked them if the leak was fixed, when they were going to trim the trees so they could perform the inspection and maintenance, and what about the garage, and they told me that wasn’t on their paperwork, sorry, call the office, and bye. I immediately called Garon and left a message. He didn’t return my call by Monday so I called again. I left Garon several messages that week and when he never returned my calls, I called the office to complain. I told a very nice lady on the phone this whole thing and she said she was going to transfer me to Jobe’s direct line and to just tell him everything and he would fix things. I did that. I left Jobe several messages and never heard back. Until NOVEMBER. Jobe called me late on a Friday evening while I was driving home from work and left a voicemail message very nicely telling me he was sending me to collections for not paying my due amount from the contract I signed. I called back immediately. It went to voicemail (which I am very familiar with what happens when you leave Jobe a voicemail). The next morning I noticed that Jobe had emailed me telling me the same thing. I responded immediately how disappointed I was that they didn’t do the work that was agreed to, wouldn’t return my calls, and that they still expected me to pay just because I’ve been naïve enough to sign a contract with them. I said I would be at his office first thing Monday morning to pay them. There was no one there Monday morning when they opened that could take my payment and I had to wait over an hour and a half until a manager arrived. The manager was a very nice man who took my payment and give me a receipt and said he was so sorry to hear I’ve been so frustrated. And that’s it! Now it’s February 2019 and it just rained cats and dogs yesterday and I still have the same leak that I originally called Jobe’s for last year!!! I’m very angry and frustrated at myself for being dumb enough to sign a contract like that where I have absolutely no recourse for work never performed and they could’ve still put a lien on my house. These are not honest, good business people. The folks at Jobes seem to specialize in acting really, really super nice to get you on the hook, but then simply not bothered about not delivering what they agreed to. Be very, very careful about only hiring these folks for one tiny job at a time and getting every detail in writing and somehow documenting your before and after. If you don’t, and you’re as trusting as I was, you will be on the hook for a LOT of money for nearly nothing and an awful experience. This was an EXTREMELY expensive lesson for me and I STILL have to get my leak fixed!!!

hi, this is very good support services to resolve customer's issues easily. more detail- - [*** Link removed ***]

Do not have estimate. Would not show me photos taken. CSLB states pending action against this company.

Jobe identified the leaks as from the deck and stated he would repair 100 square feet of deck and fix the leaks. He just took my money, did not fix the leaks, later denying the leaks were from the deck, and abandoned the project after I let him know the deck leaked badly during the first big rain after he installed a so-called "Waterproofing Deck System." After threatening his surety bond, he had someone do a little more patching, to no effect. The leaks caused more than $5,000 of damage to rooms below. A leak specialist from my USAA homeowner's insurance proved the leaks were from the deck in the places matching the leaks in the ceiling of the rooms below. USAA said it was going to go after Jobe for the cost of the repairs it covered. However, insurance would not cover faulty repairs to the deck by Jobe or my insurance deductible. Another contractor said Jobe used the wrong materials. The small print in Jobe's contract stated that Jobe did not agree that the materials he used were actually waterproof! So a bait and switch, taking advantage of an elderly widow. My advice: Instead of using this unscrupulous/incompetent contractor, just put your money in the toilet and flush. Save yourself a lot of time and aggravation. (Or, of course, never call Jobe in the first place).

Nearly three weeks ago I had an appointment with Jobe Roofing. I explained upfront what needed to be done before they arrived. The estimator was on time from what I remember but I have still not received an estimate for the job even after contacting the owner via phone and email. A waste of time really

Jobe Roofing completed a roof renovation project on a 2 building apartment complex, flat roof. The crew repaired and replaced problem sections and finished with an APOC 585 energy efficient white roof system. The job was supposed to take 1 week; the crew was staffed up and the work was completed in 3 days. The guys did a great job with pro results, click on the attached picture. Robert who specified the job cost gave me a few options so the price would fit our budget. He explained about the materials to be used and the whole process. I took a month to compare all bids, Robert was always patient with our questions. Once the job was underway, the crew was professional and tidy. They kept the property clean, and picked up all materials each day. Robert and one of the guys came back and fixed the placement of the dish cable wires, and brought down the spare tiles from the roof; a task I requested after the job was completed. Bryanna at the front office was also great; she always followed up with my questions and paperwork/invoice requests. A great experience overall, I would recommend talking to to Jobe Roofing for any roof work needed.

They couldn't even manage to call me back to let me know they were not interested in doing the work.

Jobe Roofing came in and gave an estimate, which was about 2/3's of that of a competitor. But when I wanted to make an appointment for them to do the repair they said that I had to wait a month and a half because they were so busy but that in all likelihood they'd be able to do it earlier. I didn't hear from them for 2 weeks and they didn't return my phone calls. When I did finally reach someone she told me that nothing had opened up. I expressed concern that I hadn't heard from anyone. She told me again that she'd let me know if anything opened up and would keep in touch but again I heard nothing. Finally I got hold of the gentleman that gave me the estimate and he promised to keep in touch, which he did. They finally did the work on the date they promised and it looks like they did a good job (although we won't truly know until it rains hard - the work is guaranteed for 12 months from the date of repair). The work was good or very good but the service was very bad. They seem to find it hard to answer phone calls. I was concerned that they might not show up at all even after the month and a half. But they did show up and they did the work and it appears to be fine.

Incredible! I have a roof that leaks every once in awhile. I've tried using flexseal to try to patch up the roof, but was still having issues. Garon came out, did a walkthrough/inspection, and recommended instead of replacing the roof, to do a silicone coat that has a 20 year warranty. They were able to schedule me within 2 days (because it's a job that can be fit between bigger projects), and they finished the whole roof in 1 day. Amazing! And the roof looks great - completely resurfaced and I don't have to worry about leaks.

It's good that I finally spoke with the owner. I told him what happened and he's so calm listening to all my issues. He quoted me a good price and was able to give me an earlier schedule. And as promised, the work was done in 2 days. Job well done.

They showed up for the estimate on time and gave me the estimate within 30 minutes of the inspection. After I accepted their offer, they emailed me a copy of the invoice (to be paid upon completion), their insurance information and their licensing information. This indicated to me that this company was professional and on top of it. Their workman arrived on the date and exact time I was told. He was very quick and efficient in installing the vents on my roof. At one point at the end, I was just about to ask him if he was going to paint the vents, as promised. I think I got the first word of "hey" out of my mouth as I watched the worker reach from his pick-up truck bed with paint cans in his hands. After that it was just, "never mind." He was on top of it and completely knew what he was doing. I would definitely recommend these guys. I turned down a lower bid because I felt more comfortable with Jobe and I don't regret it.

Provided inspection summary including photos per request

I thought they were good. I liked them. It was a little hard to get them scheduled, but once they came, they did a good job. They did a clean and professional job. The first time they did the patch job, it was incomplete. It still had a little bit of leakage, so the supervisor came out and did some extra work that cleared up the problem. They came back about a month later to complete the work. So far the quality is good, until it rains. It was just difficult to get them here to do the work.

I couldn't be more happier with my new roof constructed by Jobe Roofing company. The professionalism and workmanship performed by the company leader and his working crew for my project was outstanding and maybe second to none for the entire Southern California area. I strong recommend anybody who is looking for a roof replacement to contact this company soon. You will be glad you did when people turn their heads to see your beautiful new roof every time they drove by your street.

Jobe did a high end shingle roof on my home. I was very satisfied with the job done. Things were explained up front before signing of the contract. Three trips were made to show samples and inspections of the job.The installers were on time everyday of the project. They were neat and completed the job in a professional manner.I able to talk with someone if I had a question.Satisfied with Jobe Roofing.

Well. Punctual and thorough. Inspector was courteous and on time.

He got back to me quickly and submitted a formal written estimate. He responded quickly. He didn't come out, he did the estimate based on pictures. He was able to tell from the pictures he didn't need to come out. The price was very good. We didn't have an appointment, I talked to him on the phone and sent him the pictures. He was very professional.

Some of this is still TBD since we haven't had any rain yet, but the roof looks great and the crew did a wonderful job of coming in, working diligently, and tidying up. Our main complaint is that interaction with the administrative end of things was rather spotty via email but in general, when dealing with them via phone or person-to-person, it was a positive experience. We're rating the price a B only because we have no real basis for comparison.

They were efficient, clean, fast, and friendly. They had all kinds of awards when I went to visit their offices which means they're a very great company to work with.

The emergency repair required two attempts as the first one did not work. The difficult part is that it is talking a LONG time for them to schedule the permanent repair. Still waiting.

They were sooo quick with giving me a call and encouraging me to get a quote. I missed a day work to let them in. Then i waited... and waited. and still waiting. NO QUOTE. NO CALL. Do not bother calling them. I'm glad I found out sooner than later.