Elite Moving And Storage

Very well... they were great

I had to search for a company that will move my items to my new location and i hired Elite moving. i was happy with the customer service that i got from Donna and the staff. The move took 1 day and with 1 truck with 3 movers. They arrived to my old location and exam all the boxes before they loaded them into the truck. The loading was fast and i noticed that the workers are using some extra causes with the moving and i appreciate that. at the new place, they asked me for each box/item where should it be and at the end, it took me less time to fix the things. Donna was very nice and professional lady. She worked with me from start to finish and her communication skills helped me with this moving process.Overall - good company to deal with.

These guys from elite moving & storage know exactly what they're doing. They were very professional, easy to communicate and deal with and just in general, I can say it was great experience. This whole moving was a last minute move and Donna from the main office was so accommodating and she got the whole thing set up on the fly. My past experience is that moving is not an easy task but Donna and her movers swooped in and got the stuff out of my old place and into my storage unit within 3 hours. They operated like a well machine and I will definitely call them in a few months when I move the stuff out of my storage. They definitely earned a customer.

I chose elite moving & storage company base on a research and some people that hired them in the past and I am happy that I did! Elire moveing moved my furnitures and items from San Diego to Los angeles. Donna and Marry were awesome coordinators. They did all the communication between us to the company and they made sure that the movers will do a great job that will keep us happy. They were fast, careful with all my belongings and worked like crazy to get the move done quickly because I had to get back to work later that day. Thanks so much to Donna and Marry for their great work. I had also called a few other companies for quotes and these guys were the most reasonable with no hidden fees. Other companies also wanted to charge me travel fees which was a terrible request by itself. Elite Movers pricing was fair and honest. I'd definitely recommend these guys!

These guys from elite moving & storage were great and professional. We moved from a 1bd apartment to a 3 bedroom house, and after a good search about a reliable company that will do it on the best side and be honest, we found Elite moving & storage as our good match. Donna made sure to coordinate all the stages of the moving and to update us with the information that we needed to know so we will be ready for our things. The 2 movers that Donna assigned to us were attentive, courteous, and very helpful. They were causes about the items and made sure not break or misplaced anything. The moving was completed and we are lucky to have this company do the move for us. The moved quickly and efficiently, wrapping up and offering to take stuff that we hadn't even thought of asking them to move. They brought blankets and plastic, and wrapped all of the big items we had, and some small ones. Highly recommended.

I called Elite movers & storage after my original moving company that supposed to do the moving, bailed on me 2 days before the scheduled move. They said they were fully booked and I was double booked by a new sales rep. This caused me to be in a new search for a company that can move my items in a short period of notice. Elite moving & Storage (especially Donna) saved me in the last minute and came in and basically handled everything. I was moving from San Diego to Tarzana due to personal reasons and the move was not a planned one. Donna was able to schedule everything and to follow up with the movers during each step on the way. I'm truly recommend this company! I will definitely hire them in the future. This company is a company that can be trusted.

We must say these movers turned our moving from Las Vegas NV to Northridge CA into a breeze. We can't imagine this moving without the professional team that Donna sent to us and how could we possibly doubt about hiring them? Now we realize that it's easier to order an appropriate moving services instead of bribing friends with beer, food and other tricks Or even hiring people from the streets. The movers were incredible, honestly! They worked quickly by loading the boxes into the truck and delivered it from our old place to the new one with no problems. They also unloaded the truck fast and all the boxes / furniture were carried up with extra causes. I can't even think about an easier move, this one was the best ever thank to Donna and Juan (the mover with his people). I will not hesitate to contact Elite Movers & Storage again if needed.

Not to mention an excellent moving service in Los Angeles, Elite Movers & Storage sent to my house 2 great movers who were helping me with my move from San Diego, CA to Pasadena, CA. Right after I booked my appointment with them online, I received almost immediately a confirmation call from Donna about my reservation. I booked it a several weeks in advance, so couple of days before of actual moving date, I was contacted by Donna once again to reconfirm if everything was still according to the plan and she also provided me with the names of the people that will do the actual move. Donna was really nice and pleasant to me during the whole service. I constantly advise my friends and colleagues to hire this company, saying that it was the best money I have ever spent on a moving services.

This would be the first time I used movers. After contacting several companies over email or texts. The move was an out of state move, 3-bedrooms apartment to a house. Elite moving had some openings and they were able to give me several options for the moving date. I was quoted $200/hr. for a 4-man crew (i.e. this is a significant discount from the full rate of $340/hr. IF I was choosing my specific date that I wanted originally), the 26' truck, moving pads, dollies, and any other necessary equipment (with a reduced one hour minimum - from the typical 5 hours minimum). I filled out the online form after my conversation with them, and started communication with Donna via email to finalize all details. The same day, Donna contacted me in order to summarize all the details and logistics - start and end location, date of service, rate, travel fee, numbers of movers etc.? Juan and Marcus were the leaders in my move and they were phenomenal. They loaded the truck pretty fast! I was pleased with the move. Items such as my bedroom set and few other furniture that I didn't wrap, they did on my behalf. They taped and secured my belongings if they had any concern that the boxes needed extra security. I thank them for helping me with the easy move and for doing all the heavy lifting. I would definitely contact Elite moving & storage next time (but I hope it won't be soon!) and I will definitely refer friends and family to them as well. Thanks a lot, Juan and Marcus and the rest of the Team, for all the help! You're wonderful people!

Thank you donna for the great service you were able to provide me with the move. It was a pleasure to work with you and to be served by a great and professional people. My items arrived to the destination and i don't have any complains about the way they arrived! everything is in good and working condition. Your guys used extra caucuses with all the boxes and furniture. I will keep your contact information for future moving if and when i will need....

I had to move back my things from Arizona to my parents? house. I heard about this company from some friends that hired them and were happy with the service that they got. Marry from headquarters was the person that handled my move and she was the person that I was in touch with from start to finish. At first, she sent to my place a person to check and see what need to be moved and then she was able to quote me with the price for the move. The movers came to my place the morning of the move and they picked up everything. I noticed that they used extra care and made sure that everything will be placed in the truck correctly. 2 days after, they arrived to my parents place and unloaded the truck with my boxes and furniture?s. Marry called to confirm that everything went good and that I had no complains. After I approved that everything was good, she asked to close the bill and to charge my credit card. I'm so glad that everything went good and without any problem.

We want to thank Marry from Elite moving and storage for the nice service with our move. Marry monitored our stuff and made sure to inform us in every step on the way with the delivery. The move started with us packing all the items and when we completed that part, Marry scheduled her movers to come over and pick them up. The price that we received was very good compared to the other estimates that we had. Marry was able to give us additional discount just to make us happy. When our items arrived to Las Vegas (the day after), the movers used extra attention with the boxes just to be sure to minimize any damage or broken things in the boxes. At the end of the move, nothing has been damaged or broke! We are extremely happy and we want to express our appreciation with this move.

From all the estimates that we were able to get, we decided to hire this company to move our stuff from San Diego. We spoke only with Donna who was very nice to us and she took care of everything related to our move. Donna was the person that scheduled the movers to come over and pick up the boxes and the furniture and she monitored personally all the stages in the move. Our items arrived the following day and the movers unload all the items and placed them in the correct place in the house. At the end, Donna called to make sure that everything went well and after that, she closed our bill and made the final charge. We didn't have any issue with them OR any delay.

We had to move our furniture and items from Texas and to bring them to our new home. We searched for a company that can do it for a normal price and mostly that they will be honest! When I called this company, I spoke to Samantha and she was very kind and nice to me over the phone. She was able to provide us with some prices based on the questions that she asked me over the phone. She scheduled me a person that will come over and will finalize his estimate and will allow us to sign the agreement and to do the move. Their Rep came over and was able to shrink the price a little bit due to his inspection. He promised me that the move will be completed within 9 days and most likely it will be less. I signed the agreement and paid a deposit. The movers came over on the day we agreed and picked up everything. They told me that they will call me 2 days before they will arrived and that I should have everything prepared for them. Surprisingly enough, they were able to arrive earlier in 2 days which was great! There were no damages or missing boxes and I'm very happy with this company.

Great company to work with! I had to move my house and I was researching for a company for that. When I called Elite Moving, the representative was nice and professional with me over the phone. She was able to brief me a little bit about the process and how they charge. I asked her to send me a person to take a look at my stuff and to give me an estimate for the move. She was able to schedule me an appointment with one of their employees the same week. The appointment went with no problem and he was able to give me an estimate on the spot. The estimate was good for me so I scheduled them for the move. I also paid a small portion as a deposit and the balance after the move is completed. The day of the move was good. The people came over at the time that we agreed and they load the items and boxes to the trucks. When we arrived to my new home, they worked with causes and placed the boxes where I asked them to. I'm very happy with the end result of the move and I will definitely hire them again if I will need to. It was a hassle and stress free and without any complication of issues.

it was great from the first phone call with Donna and the great guys that ware at hermosa To the day they delivered everything to our new home. Everything was just great. All our furnitures are fine. We had one of our friends use Elite last week and they had the same guys as we and all want we'll. Elite send us gift card for recommended the to our friends wich it was very nice. We appreciate everything they done and we will recommended them again.

Elite moving made my move from Dallas TX a stress free process! From the initial consultation with Donna, who walked me through every detail of the move and was always happy to change our estimate if needed, to the arrival of my staff 6 days later and the wonderful help Avi and his crew provided. I can't thank you enough.

We had Elite move our home in Pasadena and keep it in there storage for 3 month & deliver to the new house in van nuys Everything & everyone ware just wonderful from the first phone call to the office then the storage and the final receiving of our item's We will recommend and will use them again if needed Thank you

I signed up for Angie's List in order to get the Big Deal with Elite Moving Company for $565. That included 4 movers for 5 hours. I spoke to Donna and explained my home in detail. I told her I had several big garage sales, so the move would mainly consist of large furniture items with limited stuff compared to your average household. The breakable items were in the kitchen, and of course the few bathroom, office, etc, items that everyone has. I lived in a two bedroom home with an office & patio with my 11 year old son, and I had finally been able to clear out every last closet so that we were down to the bear minimum. I did have some holiday items in the garage that also needed to be moved, but nothing large like a Christmas tree. I spent about a month before the move getting organized putting books, electronics, toys, etc, together, and I told Donna I anticipated this being the easiest move I had ever had because I was so organized and had gotten rid of any and all extra clutter. Unfortunately, it actually turned out to be the most expensive and least professional move I've ever had. I moved two previous times in Los Angeles since 2008, and moved from Texas in 2007, so I had a lot of fairly recent experience with moving companies. I was moving from a one story house, into a 3 level townhouse. The guys showed up at 10am. I had every book, toy, and electronic device aside from the 3 TV'S and their boxes packed. I had purchased about 7 empty boxes, two large rolls of big and small bubble wrap, and stemware boxes for all the glasses. I had a friend with me, so everyone began packing. I packed my entire closet contents and my friend packed my sons closet. We also packed up all the items in the garage and of course labeled all the boxes appropriately. We left after a few hours to get some more boxes and when we came back hardly anything else had been done. An hour later we needed to get lunch for everyone, so we left and when we came back, again hardly anything had been done. I expresses my concern to the foreman, and until at least 6pm that night, every hour he would say one more hour. They had to continue rearranging the furniture in the truck, and told me they couldn't fit any of my patio furniture, half the garage, and hadn't packed anything from one of the bathrooms so I would have to hire another company for those items. We finally left the house around 6 and arrived to the new house around 6:30. The foreman told me it would take until 10pm and nobody would do anything until I paid my bill of slightly over $2,000 immediately. I was charged $430 for packing materials. I had no choice other than to pay, but I knew at that moment I had been scammed. By the time I signed all the documents, paid the money, and of course they were all hungry and wanted dinner so I fed them all again, it was around 8pm. It took them less than 2 hours to unpack. They were not able to bring my bookshelf upstairs into the office or my armoire from the living room upstairs. They completely cut off the leg to my only antique which was a 7 foot bench when unwrapping it. My friend overheard one of the movers tell the guy that cut off the leg he needed to tell me because he wasn't going to. At exactly10pm, the foreman said they were done and asked me for a tip. I apologized and told him I was unable to give anything else since I paid $1500 more than I had anticipated. The next morning my new neighbor came over to me and said the movers had left all the pizza boxes and beer cans in front of his house. At the very least I assumed unpacking would be easy since they took 8 hours to pack, but to my surprise, boxes were labeled wrong, garage boxes were upstairs and upstairs boxes in the garage. Plastic items were excessively over wrapped and light bulbs were put together with no wrapping paper, etc. By the next night I had every box unpacked, and that's when I realized I was missing quite a few items. At this point, I decided to contact the owner. Every day Donna said I could speak with the owner Val tomorrow, but tomorrow took almost 2 weeks. Val seemed very nice, and told me I was the first customer in 20 years to complain about his company or about his foreman. He sounded so sincere about running his company in a professional manner and wanting to make sure every customer was happy, but he just couldn't understand how I was dissatisfied with his because everyone else had always been so happy. In all honestly, I believed him and thought my situation must have just been a fluke. I decided to call Angie's list to cancel my account in frustration, but instead had a very nice representative really open my eyes. He immediately looked up the company and to my surprise told me they had a B rating with only 9 review, and several of them were extremely unhappy like myself. He explained that he would have never recommended a company with such a low score based on only 9 reviews. He said it's one thing to have a company with a B rating if they had hundreds of reviews, but quite something else if they had only 9. I ended up realizing Angie's List works very hard to have honest and honorable companies, but it's still up to the members to DO YOUR RESEARCH ON ALL COMPANIES! At Val's request, I sent him my list of missing items which were: - a wireless Apple mouse $69 - a 10 inch refillable candle. I had the smaller matching one. $50? - all my serving plates which I told him weren't very expensive. 3 large, maybe 10 small. $95? - a William Sonoma slow cooker $249 - the wine and champagne from the kitchen, not from the armoire. $250 These items totaled around $700. I also sent him the bill from the previous moving company that charged $1020 for 5 1/2 hours of packing/loading and 3 hours of unloading. They charged me $30 for packing material and unlike with Elite Moving, I didn't supply them with any packing materials. They charged an additional $200 to take a few furniture items to the store to be sold. That home that was sold for around 1.6 million. The house that Elite packed was sold for around $850,000. I mention this because Val continued to say I couldn't have possibly had the same amount of furniture at both homes, and I kept trying to assure him that I actually had more stuff prior to this move with him. I also reminded him I had to get a couple of guys the next day to pick up the remaining items left behind. I never heard back from Val. In summary, workers represent and mirror their bosses, so it's no surprise that Val's employees are dishonest and unprofessional. PLEASE TAKE MY ADVISE AND TAKE YOUR BUSINESS ELSEWHERE. SOMETIMES IN LIFE YOU HAVE TO PAY A LOT, BUT AT LEAST YOU GET WHAT YOU PAY FOR. THAT'S NOT THE CASE WITH THIS COMPANY!

My daughter was the contact person as I am 75 years of age and in poor health which is one of the reasons for the move. She had great difficulty getting the arrangements made and the furniture delivered. The time between the belongings leaving the apartment in Las Vegas and arriving in Littleton was 3 weeks. Many items were broken and needed to be replaced. Seems strange as the packers and movers wrapped everything carefully and covered them in paper, bubble wrap and boxes. No complaint with the movers as they did their job to the best of their ability. What happened in between remains a mystery.

It is get a binder and a person to come over and make a list. Check the BBB first, not second. If it's too cheap, drop it and go in the middle. I am suing them.

L&D usually refers to Loss and Damage, and I?ll get to that. In the case of Elite Moving and Storage, L&D stands for Lies and Deception. As a favor to a friend who lives abroad, I made the arrangements to have the contents of his storage space in Los Angeles, CA moved to a condo in Miami, FL. The critical element of this move was TIME. My friend had a very narrow window of time that he could be back in the US to finalize the packing of the storage space in LA and then fly to Miami to be there when it arrived. It could not leave Los Angeles until 12/26/12 and it had to arrive in Miami by 1/8/12. After researching dozens of moving companies, I narrowed the choices down to two: Allied Van Lines/Berger Transfer and Storage and Elite Moving and Storage. Both of these companies confirmed they could deliver the shipment in the specified time frame. I put together a comparison spreadsheet for my friend to make his decision. Since both were of comparable price and both claimed to be able to deliver in the specified time frame, he chose Elite based on one of the ?pros? I included: ?Donna[a1] is great to deal with?. I had ? jokingly, I thought - added a ?con? to that: ?Or, she may be a two-faced con artist?. Guess which one came true? The shipment was picked up as contracted on 12/26. The promise was to deliver in Miami on 1/8. My friend flew to Miami on 1/5 to prepare for the delivery. Throughout the week we both were in contact with Donna who said all was well. I had reserved the freight elevator in the building where the shipment was headed for 1/8. On Friday 1/4 the condo manager called me to confirm that fact. I called Donna and she said they were on schedule. On Monday 1/7 my friend called again to confirm the delivery. Suddenly, Donna was evasive, saying she didn?t have time to check with the driver and she gave my friend the driver?s cell phone number. He tried to contact the driver throughout the day, finally reaching him in the evening. The driver told him he and the truck were in Barstow, California, and he had deliveries to make in New Mexico and Alabama. In other words, in the 12 days that the shipment had been in Elite?s possession, it had managed to move 62 miles (with 2,286 miles to go). And, more to the point, Donna had been lying about the progress the entire time. When we attempted to contact Donna about this, suddenly she was having a ?personal emergency?. Other people in her office seemed to have no way to reach her. Through sporadic communication with the driver (whose cell phone had no voicemail) a new delivery date was promised ? 1/14. By that date however, my friend would need be back in his country of residence, leaving the task of receiving the shipment to a third party and having wasted both his time and expense to be in Miami. Did the shipment arrive on 1/14? No. It arrived on 1/22 - a full 27 days after it was loaded and 15 days after its promised delivery! More shady business went down as the driver wanted to be paid in cash rather than money order (contractually, Elite had allowed for cash or money order upon delivery). When he was denied that option, he wanted the money order to be made out to someone other than himself. Not surprisingly, considering Elite?s complete lack of professionalism, there was damage to several furniture pieces. In my early research, it seemed that finding a reliable and honest moving company was like the proverbial needle-in-the-haystack. They all seemed to have bad reviews and complaints. It was only through many congenial phone and email conversations that Donna convinced me Elite was the exception to the rule. She lied! PS: In searching web sites where I could post this complaint, I went to AMSA (American Moving and Storage Association). On Elite?s web site they claim to a member of this organization whose website has no record of them. Lie!

Elite's crew consists of careful, fast, efficient movers that are pros with a hand truck and muscle. They showed up on time, as always, usually arriving a few minutes early to prep their truck, and coming to the door at the arranged time. Always perfect timing. I had most of our apartment in boxes, but they helped carefully pack and box up the rest. They wrapped the bed in plastic to keep it from getting dirty and wrapped furniture in moving blankets secured by tape. LOTS of tape. Oh the sound of three guys quickly ripping and wrapping with those rolls of tape! It was almost as satisfying as stomping on a brand new room full of bubble wrap. They maneuvered an old bulky fridge through doorways and jambs with (not exaggerating) less than a half-inch of room to spare on either side. They didn't ding a wall or door in the process either. Talk about spatial coordination! Our driveway approach was too steep to back the truck into so they carried and moved via hand truck the whole lot into the house, in record time. Fantastic, in a word. No boxes missing, no real damage I can think of to any box contents either. From arranging the day and crew to estimating the amount of manpower and size of the truck, they have it down with experience and expertise.

Great. They pick up the phone, they are friendly, they are accommodating and quick to respond. Can't ask for more. Quite different from a few others I spoke with.

We recently purchased a home and started getting a lot of flyers and postcards from moving companies. Elite was one of the first ones I called, and Gilli, the office manager was very helpful in explaining the different costs and answering all of my questions. After calling several other companies, I decided to go with another company that was slightly less expensive. I recieved a call from Gilli later that evening following up with me and asked the owner if they could match the price was getting. Originally I was going to stick with the other company, but after reviewing they're great comments on the bbb.org (better business bureau), I decided to switch. I had to change the date of our move and Gilli was great in accomodating our needs. The movers actually showed up early, which worked out perfectly. The move went smoothly and we would definitely recommend thsi moving company.