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BRIAN SHIELDS PLUMBING INC

Plumbing, Drain Cleaning, Water Heaters,

About us

Brian Shields started this company in January of 2003. He worked for his family owned plumbing company for over 16 years prior. When his parents sold thier business and retired, he went on his own to keep the "Mom and Pop" feel rather than conform to the new way service is renderd today. We do use the high tech equipment and technologies that are available. We just pair it with experience and good old fashioned values. LICENSE #: 827072.

Business highlights

22 years of trusted experience

Services we offer

SEWER & DRAIN CLEANING, SEWER REPAIR & REPLACEMENT, SEWER VIDEO INSPECTION, COPPER REPIPES, WATER HEATERS, GARBAGE DISPOSALS, FAUCET REPAIR & REPLACEMENT, GENERAL PLUMBING REPAIRS, EMERGENCY GAS SHUTOFF VALVES, GAS LINE REPAIRS, BACK FLOW DEVICE REPAIRS & HYDRO JETING.

Services we don't offer

HEATING AND AIR CONDITIONING SERVICES, NEW CONSTRUCTION AND REMODELS.

Amenities

Warranties
Yes
Senior Discount

15.00



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.048 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
0%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 26-48 of 48 reviews

Betty S.
03/2017
5.0
drain cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

GAIL G.
02/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: We had a plumbing blockage. They came out and cleaned the drain to the street.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Robert M.
02/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Kitchen sink drain was clogged way down the line. He properly diagnosed the problem and had all of the necessary tools with him to quickly unclog the drain. He arrived in less than one hour which was a happy surprise.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Robert M.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I've used Brian Shields a couple of times now for my business plumbing problems. He's always been very responsive and he does fantastic, timely work. He's definitely a good guy to have on your list of people to call whenever you have a plumbing problem!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Elizabeth N.
02/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

dionisius F.
07/2012
3.0
plumbing, drain cleaning
  + 0 more
Although Brian is quite responsive, he will charge you to write up an estimate. I wouldn't mind paying him to check on unseen broken things, but asking for a specific jobs and how much will it cost will cost me money is just doesn't make any sense. Shouldn't he know how much time (labor) will take him to do a specific job and look a price on a part. That's his job, unless this isn't a full time job.
Description of Work: This company charge $98.50 to write up your estimates.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0


Cheryl D.
07/2012
5.0
plumbing, drain cleaning
  + 0 more
I originally called because I thought that I had used him before to replace my sewer lines. It turned out that this was his brother. Obviously their parents did a good job because both Shields are punctual, professional and just generally good!
Description of Work: Opened my drain in kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cathleen C.
07/2012
5.0
plumbing
  + -1 more
Very good
Description of Work: Had an odor that appeared to come from the BR drain. Brian checked all areas including roof vents, toilet & sink drains. Used drain cleaner & removed the "stopper" at our request. He felt smell was not drain/vent related, had no explanation other than possibly a dead rodent had gotten in the wall/under house. Since he found nothing he could "fix", he did not charge us! We were impressed & appreciative!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Jean & Ed H.
03/2012
5.0
plumbing, drain cleaning
  + 0 more
The experience was fantastic. He arrived promptly and had a great attitude. He went right to work and diagnosed the problem immediately. Our water heater was an off brand but he was able to find a suitable part and replaced the thermocoupler. The pilot light ignited properly and in about 20 minutes we had hot water to wash dishes, shower, etc. His price was very reasonable.
Description of Work: Our hot water heater's pilot light went out late on a Sunday afternoon. We were unable to relight it and thought we might need a plumber and a new water heater. We found Brian Shield's Plumbing, Inc through Angie's list. The ratings there all seemed positive so we called Brian on a Sunday afternoon. He answered the phone, we discussed the problem and he agreed to come to our home the next day between noon and 1PM. He and his employee arrived promptly at noon in a large, clean, enclosed truck clearly marked with his corporate information. He was totally professional, quickly got to work and diagnosed the problem as a bad thermocoupler. He had a replacement in his truck, pulled the bad one out, reconnected the new one and we were back in business with hot water. Afterwards, we had some additional questions about hot water tanks in general and alternatives. He thoroughly answered all of our questions and gave some suggestions for our specific house. All in all, this was a great experience and we would definitely use Brain for our future plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Doug H.
03/2012
5.0
plumbing
  + -1 more
He and his men were professional and good to work with, and even came out on a Sunday.
Description of Work: He fixed a leak in our kitchen, and installed a new line for our fridge.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mary S.
03/2012
5.0
plumbing
  + -1 more
He couldn't come right away, but he was honest about it. He said he was booked and could come in a few days, which he did. He charged a reasonable price for the work and just like last time, was super fast at the job. The guy must be one of the fastest plumbers on the planet! He didn't ask my permission to replace something that needed to be replaced, which sort of annoyed me, but the cost for the part was very low. And he was done in like 15 minutes! Okay, maybe 30, tops. He doesn't say much, but he is honest and reliable, clean and punctual.
Description of Work: I called about a stopped up toilet. One of my kids put something in it that they shouldn't have.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Kenrik D.
02/2012
5.0
plumbing
  + -1 more
They showed up the same day, within 2 hours. They made a good faith effort to remove it with a regular snake, which would have cost less, but had to remove the toilet from the floor and bring in a little extra equipment which led to the higher cost. But they were prompt, quick, and I would hire them again.
Description of Work: We dropped an object in the toilet that led to a blockage. We called Brian Shields Plumbing to remove it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Nathaniel G.
01/2012
5.0
plumbing, drain cleaning
  + 0 more
The pricing was reasonable. They seemed pretty professional. They did take care of the issues, so there are no complaints there.
Description of Work: They came out twice to replace some fixtures in the bathroom. They also replaced a sump pump in the yard.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Gina C.
11/2011
5.0
plumbing
  + -1 more
I would use him again for any plumbing needs I had as well as recommend him!
Description of Work: Brian was fantastic! We spoke on the phone and I described the leaking faucet. He knew exactly what the issue was. He planned on being in the neighborhood and would stop by. It took all of about 15 minutes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Stephen E.
07/2011
5.0
plumbing
  + -1 more
The service rep showed up early, was very clean and very professional. I felt that I got honest answers to my questions and when the rep set about his work, he finished in a timely manner and cleaned up the work area very thoroughly. The cost for the service seemed a bit pricey. But then again, I haven't had a lot of plumbing work done in recent years and maybe this is just where the cost of plumbing services has gone. Bottom line is that I will hire them for additional work in the near future and feel good about doing so.
Description of Work: Faucets replaced

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Chris B.
05/2011
5.0
plumbing
  + -1 more
One of my employees had lost his ring down the sink. A small job to be sure, but obviously very important. I found Brian's listing here on Angie's List and called him. He said he could make it out in about an hour (between 1 and 2) and was here right when he said he would be, ~1:30. Took 5 minutes and was on his way. Very pleased.
Description of Work: Simple plumbing operation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sidra W.
04/2011
5.0
plumbing, drain cleaning
  + 0 more
just went fine, what else can i say. in a world where you get ripped off by these kind of contractors so much, this was a breathe of fresh air.
Description of Work: they came when expected, did the work, Brian was very profession, gave me plumbing advise. stuck to the estimate. i will use them again. no rip off at all.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

CARLOS P.
02/2011
5.0
plumbing, water heater repair
  + 0 more
Great, responded quickly to initial call. Arrived on time. Did the work at the estimated price and quickly and cleanly.
Description of Work: Brian added a flush kit to our tankless water heater. (our original plumber never told us we needed it) he also gave me tips for DIY flushing of the unit and agreed it was easy to do.( he charges about $100 to do this if you don't want to do it) he did a terrific job and needed to get another part that I asked for. He didn't charge until he came back two days later to complete the job. He's our plumber now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Nathaniel G.
12/2010
5.0
plumbing
  + -1 more
We called Brian on Saturday and he agreed to come out on Monday. He and his two helpers worked outside in the pouring rain and did a very quick and thorough job. They checked the circuit breaker and saw that our other sump pump was working, meaning that the problem was with this one, so they replaced it. I would have preferred their asking for my approval before installing the new pump, but I'm satisfied that a new one was needed. This is the second time we've used them and we're very pleased with their work.
Description of Work: Replace burned-out sump pump in driveway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Josh F.
06/2010
5.0
plumbing
  + -1 more
My husband looked at the reports they had on Angie’s list and decided to hire them. They did a good job. They were quite responsive and punctual.
Description of Work: I have used Brian Shields Plumbing Inc many times. The last time I used them was in March. They fixed a leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PAUL S.
10/2009
5.0
plumbing
  + -1 more
Everything went very well. He is very professional, reasonable in price and a dependable company. I highly recommend him.
Description of Work: He is my plumber and he's done some repiping for me from the house to the sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Josh F.
10/2008
5.0
plumbing, drain cleaning
  + 0 more
This is the second time Brian Shields has worked for us (the first was installing a drinking water filter). He was quick, professional, candid, and charged us exactly what he said he would.
Description of Work: We have a recurring problem with our sewer line becoming clogged due to aggressive tree roots and a misaligned connection to the main line at the street. Brian showed up quickly and cleared it out using a roto-rooter-type piece of equipment. He suggested that if we keep it cleaned out periodically we may be able to avoid a $6000 project to dig up and replace the section of pipe that's about 8 ft underground.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Maggy G M.
10/2007
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
They were great to work with. They were able to detect the problem immediately and when the job was done, it was perfect. I was glad that they explained everything to me very clearly and I also thought they got the work done pretty fast considering what needed to be done.
Description of Work: They repaired a 5 inch pipe plug on my air conditioning unit. They had done some reconstruction due to a previous plumbing mistake.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850
    • 1
    • 2(current)

Contact information

PO BOX 45135, Los Angeles, CA 90045

brianshieldsplumbing.com

Service hours

Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Heating and Air Conditioning,
Natural Gas Lines

FAQ

BRIAN SHIELDS PLUMBING INC is currently rated 5 overall out of 5.

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

BRIAN SHIELDS PLUMBING INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, BRIAN SHIELDS PLUMBING INC does not offer free project estimates.
Yes, BRIAN SHIELDS PLUMBING INC offers eco-friendly accreditations.
No, BRIAN SHIELDS PLUMBING INC does not offer a senior discount.
No, BRIAN SHIELDS PLUMBING INC does not offer emergency services.
Yes, BRIAN SHIELDS PLUMBING INC offers warranties.
BRIAN SHIELDS PLUMBING INC offers the following services: SEWER & DRAIN CLEANING, SEWER REPAIR & REPLACEMENT, SEWER VIDEO INSPECTION, COPPER REPIPES, WATER HEATERS, GARBAGE DISPOSALS, FAUCET REPAIR & REPLACEMENT, GENERAL PLUMBING REPAIRS, EMERGENCY GAS SHUTOFF VALVES, GAS LINE REPAIRS, BACK FLOW DEVICE REPAIRS & HYDRO JETING.
HEATING AND AIR CONDITIONING SERVICES, NEW CONSTRUCTION AND REMODELS.

Contact information

PO BOX 45135, Los Angeles, CA 90045

brianshieldsplumbing.com

Service hours

Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM