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BRIAN SHIELDS PLUMBING INC

Plumbing, Drain Cleaning, Water Heaters,

About us

Brian Shields started this company in January of 2003. He worked for his family owned plumbing company for over 16 years prior. When his parents sold thier business and retired, he went on his own to keep the "Mom and Pop" feel rather than conform to the new way service is renderd today. We do use the high tech equipment and technologies that are available. We just pair it with experience and good old fashioned values. LICENSE #: 827072.

Business highlights

22 years of trusted experience

Services we offer

SEWER & DRAIN CLEANING, SEWER REPAIR & REPLACEMENT, SEWER VIDEO INSPECTION, COPPER REPIPES, WATER HEATERS, GARBAGE DISPOSALS, FAUCET REPAIR & REPLACEMENT, GENERAL PLUMBING REPAIRS, EMERGENCY GAS SHUTOFF VALVES, GAS LINE REPAIRS, BACK FLOW DEVICE REPAIRS & HYDRO JETING.

Services we don't offer

HEATING AND AIR CONDITIONING SERVICES, NEW CONSTRUCTION AND REMODELS.

Amenities

Warranties
Yes
Senior Discount

15.00



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.048 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
0%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 48 reviews

Peggy F.
08/2017
5.0
plumbing
  + -1 more
They did a great job. Showed up On time and cleaned up afterwards Would definitely hire again.
Description of Work: Repair plumbing previous contractor installed backwards

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Paloma G.
01/2016
5.0
plumbing, water heater repair
  + 0 more
The day we were leaving for vacation, we went to go turn down the water heater and discovered a drip. We knew the heater was old and actually got a discount on the house for it so we knew it was time to replace it. On our way to our trip, we sent Brian an e-mail and he responded to us right away. Originally we wanted to go to a tankless unit, but Brian knew with our old house and since we are a small household, it might not make sense financially. So he gave us several options including the tankless. Later when we got back from the trip, he came down to the house and saw our outdoor set up and all the work that was needed to get a newer model, a new cabinet, even a new concrete pad. To top it all off, we also were getting a new fridge and needed a waterline for it. It was going to be quite the job and Brian was able to get us scheduled within a month to make sure it gone done all in one day. He also handled and came back for the permitting. In the end we got a brand new traditional tank water heater with 12 year warranty, a circulator with timer and the water line. Brian himself was here for the whole job and took the time to go over everything with us. Again, the price was more than fair and a month later we are thrilled with our instant hot water.
Description of Work: We had a water heater that was old and dripping. Brian went above and beyond with options and communication to make sure it got replaced properly and promptly We also needed to get a waterline established for a new fridge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Erin S.
12/2015
5.0
drain cleaning, plumbing
  + 0 more
Brian is amazing!!! Excellent Service and provides quality repairs. Affordable Prices too!! Everyone in our neighborhood uses Brian, he's from Westchester so it's a name we all trust. I have been using him for years for all our plumbing needs, large and small. I highly recommend Brian Shields Plumbing.
Description of Work: Replaced pipes under the kitchen sink. Snaked out the bathroom and replaced the bathroom fixtures.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Paloma G.
09/2015
5.0
plumbing
  + -1 more
We live in a 110 year old craftsman that needs a lot of work. One thing that has been a persistent and embarassing issue was a thumping in our guest shower. We had a $$$ plumber tell us the only way to fix it was to tear down the shower!! Well we were having a guest stay with us for a few months so we really wanted to take another look at it again as I had a feeling it was the fixture. Brian was recommended by a neighbor and we are so glad we called him!! He took a look at the fixture and discovered it was a part that we could easily order from amazon. He even got the existing part to work and the thumping stopped!! Still, we wanted a more permanent solution so we agreed to have him come back when the part from Amazon came in so he could install it properly. A week later, after a few phone calls trying to get him (He's becoming quite popular!) He came with a days notice and put in the new part. To this day NO THUMPING. We are thrilled, out guests are thrilled. We did tell it might come back and that the only way to get really repaired is to go through the back wall and replace the entire fixture, but so far, so good.
Description of Work: We live in a 110 year old craftsman that needs a lot of work. One thing that has been a persistent issue was a thumping in our guest shower. We had a $$$ plumber tell us the only way to fix it was to tear down the shower!! We wanted a second opinion and Brian was recommended by a neighbor. We are so glad we called him!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$450

Phil T.
05/2015
5.0
plumbing
  + -1 more
Very pleased, punctual and great job.
Description of Work: Installed 2 toilets, and a new vanity in the bathroom. Especially helpful as vanity didnt fit without extra work to cut of into the pipes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$400

TRISH H.
05/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
I found Brian on Angie's List this morning, as I was in a bind. We had a small earthquake yesterday that cause my emergency shut off valve to turn off the gas. I couldn't get the valve to reset, and had no hot water or gas for the stove. I called Brian and he came out the same day. He reset the gas valve, lit the pilot light on my wall furnace, and even stopped my toilet from running after every flush. He couldn't get the water heat pilot to relight, and suggested I have it replaced. Best of all he didn't charge me at all for the visit, suggesting instead that I use his fee towards my new water heater. He was very courteous and professional.
Description of Work: Reset earthquake gas shut-off valve, relight pilot light on gas appliances, fix running toilet

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

James H.
04/2015
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
One morning as i was leaving for work I found water dripping from the laundry room into the garage below. My wife called two plumbers the first wanted to open up the garage ceiling just to see what the issue was. Brian's crew came and right away determined it was likely a clogged sewer line and wanted to try snaking it first. A short time later with no holes in our ceiling they were done!
Description of Work: Clogged sewer line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Olivia L.
04/2015
5.0
plumbing
  + -1 more
Very responsive and reliable. Quoted within 24 hours and returned within two days to do the work. Finished the work early so gave me a discount on the quoted fixed price job.
Description of Work: Evaluated and replaced bathroom, laundry and kitchen plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth N.
06/2014
5.0
plumbing, water heater repair
  + 0 more
He is very efficient and knowledgeable. He is a very knowledgeable plumber in terms of indoor and outdoor. He is a little bit pricey but I think he is efficient and very confident about the level of work that he gives you. I have a sense that he runs a little bit high but you get what you pay for. I probably could find a cheaper plumber but I wouldn't feel as confident and as secure about the result. The quality is really good. He is great. He came and responded to an emergency. He doesn't present himself as an emergency plumber but that day he responded to me and I was grateful because I had a pipe that was gushing water. He showed up at your door within the window of time that he has scheduled with you. He is very professional. He writes down the scope of work. He presents a formal invoice. He documents the nature of the work. He is very hands on.
Description of Work: I used Brian Shields Plumbing Inc. I think 4 or 5 years ago, he came up as a word of mouth referral but I didn’t use him. I recognize the name. He has a very high rating on Angie’s List. I used him and I found him on Angie’s List. He repaired a sprinkler pipe next to my garage, he has found a leak. He did an emergency call and he did a second call to do the complete repair. He came over on the emergency, he did a temporary fix and then returned within a couple of days to do the permanent fix.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Betty S.
05/2014
5.0
plumbing, sewer cleaning
  + 0 more
Very well. This was the second time I've used Brian. Told me when to expect him and was right on time. Work performed quickly by him and an assistant. Very professional. I would definitely use again. I highly recommend him.
Description of Work: Fixed leak under bathroom sink -- replaced pipes and fixed drain. Also cleaned out sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

James M.
03/2014
5.0
plumbing
  + -1 more
I am confident that he would have done an outstanding job. Unfortunately, my wife wanted to use a plumber who came in with a lower price, and I acquiesced to keep peace in the family.
Description of Work: Mr. Shields was punctual, courteous, informative about the work, fair and professional. He even put paper booties on his work boots every time he entered the house. He tried to accommodate my wife's and my busy schedules by offering to do the work on a Saturday (despite the fact that he normally does NOT work on the weekends).

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Livia S.
03/2014
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
Brian gave me a quote to do the job before arriving which I knew was a fair price. He arrived on time with his assistant and they performed the work. Brian also noticed notice a lot of built up mineral deposits in my toilet, which was affecting its ability to flush efficiently, and he cleaned it for me. I told him I was concerned that the bathroom sink might need snaking but he tested it and said it was fine. He also offered a lot of additional helpful information and tips. I was impressed with his overall knowledge of his profession and appreciated that he didn't try to up-sell me on services. Overall he did an outstanding job and I plan to use him again.
Description of Work: Rootered my main sewage line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

John P.
02/2014
5.0
plumbing
  + -1 more
I called Brian in the morning explaining what I thought was wrong. He gave me a time frame to drop by and was early. He explained that he would not suggest replacing the disposal with the model we had - it was inferior. He gave me a price and started right away. His employee brought the new disposal and within an hour and a half they were done. Brian explained the proper use of the disposal and why he prefers that particular model. Friendly, informative and honest. Thank you, Brian.
Description of Work: replaced garbage disposal with an upgraded disposal after the old one (8 years old) started to leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Philip H.
12/2013
5.0
drain cleaning
  + -1 more
Called Monday afternoon and he showed up later that day as promised. Drain was hard to clean as drain pipe was over fifty years old. Even though it was harder he still charged me less than other Angies list plumbers quoted over the phone. Very nice and professional. Would definitely use him again and recommend him.
Description of Work: Cleaned Bathroom sink drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Betty B.
11/2013
5.0
plumbing, drain cleaning
  + 0 more
Everything went smoothly. My phone call was promptly answered and I was given the date and time the work would be done. Brian and his assistant were here right on time. The kitchen faucet was a little difficult to install, but Brian knew exactly what to do to fix it. The laundry room faucet was installed. The drains were cleared. The price was very reasonable. We are very happy customers. I highly recommend Brian Shields Plumbing for prompt, courteous, and professional service at a good price.
Description of Work: Installed two wall-mount faucets, cleared slow-draining kitchen and bathroom drain lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Richardson L.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
They did a good job and showed up on time.
Description of Work: They replaced my heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bernice C.
10/2013
5.0
plumbing
  + -1 more
Excellent! I already have Brian set-up to do more work on water pressure problems and garden hose leak. Brian is professional and I feel I can trust him!
Description of Work: Replaced leaky pipe and cleared drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Mark S.
08/2013
5.0
plumbing
  + -1 more
He gave me a quote over the phone, and it was for the job and not hourly, and he gave me some details on phone, as to what I was supposed to do prior, such as lower the level of the pool, because the job was related to the pool, but it was still a plumbing job. He gave me suggestions to lower the water, and he spent quite a bit of time, working on it, until he cleared his line. He then charged me what he had quoted me over the phone, he said he took pride in sticking to the quote he gave, and I really liked that. He just showed up to do the work, did the work, he is result oriented, and very professional. The guy is not a people person, the only time, he cracks a smile for you, is when he finishes the job. I would definitely recommend him to other people.
Description of Work: I used Brian Shields Plumbing Inc to clear a blockage in a pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

eric H.
07/2013
5.0
plumbing
  + -1 more
Brian is great and friendly.
Description of Work: Rooter service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Melody F.
06/2013
5.0
plumbing
  + -1 more
We were not able to fully flush our toilet and called with an emergency on a Monday at around 9am. We only have one bathroom so it really was an emergency! Brian lives locally, gave us an hour quote and was super prompt! He was able to diagnose and fix the problem quickly. I was very happy with his service.
Description of Work: Snaked clogged toilet, diagnosed the clog

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Nathaniel G.
05/2013
5.0
plumbing, drain cleaning
  + 0 more
We had originally called a different plumbing service which said that our drain was so clogged that we would have to spend over $10,000 to get the sewer repaired with a trenchless pipe repair. We called Brian and he said that this was unnecessary and that all that was needed was a better job done on the water-jetting. Brian did this and applied Root-Ex and our pipes work fine. We've done business with Brian before and found him to be very reliable, trustworthy and hard-working. We'd recommend him to anyone and everyone.
Description of Work: Water-jetted my sewer line, applied Root-Ex

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$495

Joel B.
02/2013
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
Brian Shields came in with a much lower bid - they are honest, professional and work with the homeowner in only replacing and repairing what needs to be replaced. I highly recommend them. Thank you for your honest and competent service.
Description of Work: I called Brian Shields to perform some plumbing work on my mother's home: clearing 2 drains; flushing of the water heater, replacement of a faucet and repair of tub valve. I had previously received an estimate that was much higher from someone else. The other plumbing company wanted to replace alot of equipment; perform unnecessary work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Karen & Norman C.
02/2013
5.0
plumbing, sewer cleaning
  + 0 more
We had blockage after having new main line. Brian showed via video camera that roots were building up where plumbing ended at sewer connection at street. It is our responsibilty if we do not want backup. He is very honest in his service.He has all the equippment to get the job done in one trip.
Description of Work: High pressure clearing of plumbing line to street with video camera.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Merrillee B.
01/2013
5.0
plumbing
  + -1 more
I was expecting out of town company the next day and could not get the water to come out of the shower head. I happened to have an extra spout and Mr. Shields installed it for me and also tightened up a leak I was having from the bathroom faucet. He explained everything he was doing. When I asked him how much I owed him he said nothing. My place was on his way back to the office and it wasn't a problem. He simply asked that I consider contacting him in the future for any repairs or plumbing upgrades I may need. I was undergoing chemotherapy at the time and it was so nice to get assistance from such a kind and professional individual. I just wish I had posted my recommendation and appreciation earlier.
Description of Work: Mr. Shields replaced the tub spout so the water would come out of the shower. (I'm sure I'm not explaining this properly).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles A.
12/2012
5.0
plumbing, water heater repair
  + 0 more
Brian and his crew are fantastic. This was an old house with lots of custom repairs that a previous owner had done himself. That slowed them down but they didn't complain or charge me more for it. They finished the repiping and the water heater installation exactly when they said it would be done. Brian even went above and beyond by fixing a problem caused by another contractor. I was so thankful for his work that I did all I could to make sure he was compensated by the contractor who messed up. I've already scheduled Brian's team for more work and will definitely recommend him to everyone I know.
Description of Work: Repipe the entire house with copper, up to all of the fixtures. Install a new water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000
    • 1(current)
    • 2

Contact information

PO BOX 45135, Los Angeles, CA 90045

brianshieldsplumbing.com

Service hours

Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Heating and Air Conditioning,
Natural Gas Lines

FAQ

BRIAN SHIELDS PLUMBING INC is currently rated 5 overall out of 5.

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

BRIAN SHIELDS PLUMBING INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, BRIAN SHIELDS PLUMBING INC does not offer free project estimates.
Yes, BRIAN SHIELDS PLUMBING INC offers eco-friendly accreditations.
No, BRIAN SHIELDS PLUMBING INC does not offer a senior discount.
No, BRIAN SHIELDS PLUMBING INC does not offer emergency services.
Yes, BRIAN SHIELDS PLUMBING INC offers warranties.
BRIAN SHIELDS PLUMBING INC offers the following services: SEWER & DRAIN CLEANING, SEWER REPAIR & REPLACEMENT, SEWER VIDEO INSPECTION, COPPER REPIPES, WATER HEATERS, GARBAGE DISPOSALS, FAUCET REPAIR & REPLACEMENT, GENERAL PLUMBING REPAIRS, EMERGENCY GAS SHUTOFF VALVES, GAS LINE REPAIRS, BACK FLOW DEVICE REPAIRS & HYDRO JETING.
HEATING AND AIR CONDITIONING SERVICES, NEW CONSTRUCTION AND REMODELS.

Contact information

PO BOX 45135, Los Angeles, CA 90045

brianshieldsplumbing.com

Service hours

Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM