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The Family Plumber

Plumbing, Drain Cleaning, Water Heaters,

About us

We are a family owned business located in Los Alamitos, California. We have provided residents of the local and surrounding communities with exceptional plumbing and drain cleaning service since 1990. Over the years, our goal has been to establish and maintain long term relationships with every client by providing professional and personalized services. Our desire is to serve your needs with integrity and reliability. Additional email - michaelprencavage@gmail.com.

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

FAUCETS, DISPOSALS, WATER HEATERS, TUBS, TOILETS, INSTALL CLEANOUTS, BROKEN SEWERS, BROKEN WATER LINES, GAS LINES, DRAINS, SHOWER VALVES, ROOTER WORK, CAMERA WORK, REPIPES,& WATER SERVICES.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9272 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 226-272 of 272 reviews

Tony S.
01/2017
5.0
drain cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Patty S.
11/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Jaime C.
09/2016
5.0
plumbing
  + -1 more
I would give them all As.
Description of Work: They installed a new garbage disposal and did some re-plumbing under the sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ira S.
09/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Price was reasonable. Service professional and provided recommendations that clearly explained price vs quality decisions. I heartily recommend them.
Rating CategoryRating out of 5
Yes, I recommend this pro

Michelle M.
08/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Always polite and courteous and willing to work with your schedule.
Rating CategoryRating out of 5
Yes, I recommend this pro

norma S.
06/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

LORETTA G.
06/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael N.
05/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Alan D.
05/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Good, honest company.
Rating CategoryRating out of 5
Yes, I recommend this pro

vickie S.
03/2016
5.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: They repaired the plumbing to my vintage sink after I had it refinished. Their estimate was higher than the actual final bill. They ordered a part to match up my drain cover with the older vintage faucet set. They were clean, pleasant and even helped my neighbor when her awning blew over.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

john M.
02/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Paul W.
02/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Cleared kitchen sink clog. Excellent service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

JUNE A.
01/2016
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,065

Lorie S.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Yearly service to heating and air conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Anthony J.
10/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Repaired faucet, unclog ed tub, tightened drain trap

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Mike V.
07/2015
5.0
drain cleaning, plumbing
  + 0 more
Everything went perfect
Description of Work: cleared out a clogged kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Sherrie P.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: We have used, and highly recommended, Family Plumber for many years. It is a family owned business run with the absolute highest of ethics. Whenever there is a need for plumbing work to be done at our home or rental properties we have complete peace of mind just knowing we have Family Plumber to call.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve O.
06/2015
4.0
plumbing
  + -1 more
works good
Description of Work: provided and installed a garbage disposal.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Scott B.
05/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: We had to have a LOT of plumbing work done... too complicated to explain here. We used Family Plumber for a smaller job about a year ago, and we decided to have them do the work this time as well. The job required them to be here for six days. All of the workers were respectful and professional in all they did. It appears that they did an excellent job. We would definitely hire them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Max V.
04/2015
4.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Snaked 2 drains. Work was well performed.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

George G.
04/2015
3.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: They were contracted to install a new water heater and an earthquake valve. They arrived about 20 minutes late. The work went fine until they damaged the door to the water heater closet. They got in their truck and left without pointing the problem out to me. I found it when I went to look at the work. I called the installer and got no answer on his cell phone so I called the office. They got in touch with the installer and he returned promptly. They retrieved the broken piece from where they had thrown it in the trash and repaired the door frame.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$1,800

Linda G.
04/2015
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

J C.
12/2014
5.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: They cleared my sewer line. They were timely, informative, and fair in pricing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$137

Teresa S.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: It went very well and we are quite happy with them. We needed some repairs done and new fixtures put in and they have been spot on and responsive about everthing. We are still working with them on this project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

STACEY L.
08/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: Replaced a 10.00 toilet tank rubber stopper. Took less than 8 minutes. But they charge 95.00 per hour for labor. So I got took on this one. Should have had my neighbor do it for free. But overall I like this company, The Family Plumber. I usually get the same technician, Josh, and they are always on time, friendly, and get the work done. I have used them several times to snake out the main sewer line. They always do a good job on that.

Rating CategoryRating out of 5
quality
4.0
punctuality
4.0

Yes, I recommend this pro
$90

Contact information

3613 Briggeman Dr, Los Alamitos, CA 90720

http://www.thefamilyplumber.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
589754

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Natural Gas Lines,
Excavating,
Appliance Repair - Small,
Countertops and Backsplashes,
Drain Pipe Installation,
Water Filtration and Softening,
Screen repair,
Garbage Collection

FAQ

The Family Plumber is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

The Family Plumber accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Family Plumber offers free project estimates.
Yes, The Family Plumber offers eco-friendly accreditations.
No, The Family Plumber does not offer a senior discount.
Yes, The Family Plumber offers emergency services.
No, The Family Plumber does not offer warranties.
The Family Plumber offers the following services: FAUCETS, DISPOSALS, WATER HEATERS, TUBS, TOILETS, INSTALL CLEANOUTS, BROKEN SEWERS, BROKEN WATER LINES, GAS LINES, DRAINS, SHOWER VALVES, ROOTER WORK, CAMERA WORK, REPIPES,& WATER SERVICES.

Contact information

3613 Briggeman Dr, Los Alamitos, CA 90720

http://www.thefamilyplumber.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM