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The Family Plumber

Plumbing, Drain Cleaning, Water Heaters,

About us

We are a family owned business located in Los Alamitos, California. We have provided residents of the local and surrounding communities with exceptional plumbing and drain cleaning service since 1990. Over the years, our goal has been to establish and maintain long term relationships with every client by providing professional and personalized services. Our desire is to serve your needs with integrity and reliability. Additional email - michaelprencavage@gmail.com.

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

FAUCETS, DISPOSALS, WATER HEATERS, TUBS, TOILETS, INSTALL CLEANOUTS, BROKEN SEWERS, BROKEN WATER LINES, GAS LINES, DRAINS, SHOWER VALVES, ROOTER WORK, CAMERA WORK, REPIPES,& WATER SERVICES.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9272 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 251-272 of 272 reviews

James S.
08/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Irek K.
07/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARY S.
07/2014
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Cleared toilet drainage after hours late Saturday evening.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

kathrine D.
07/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: I called "The Family Plumber" when I discovered water leaking from my ceiling. I called late in the day but they fit me in their schedule. After reviewing my problem they discovered it was not a plumbing problem, like a leaking pipe. At the time I was not charged a fee for this diagnosis, I was to wait and see if the leaking continued, after a few days we realized that it was a grout problem. We replaced the grout and the leak was fixed. |I appreciate their honesty, and the quick response. I would call them if I have a plumbing need in the future.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joan M.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Cleaned out main pipe to street.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Karen M.
06/2014
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: They answered a call for a clogged bathtub drain and fixed it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Karen H.
05/2014
5.0
gas leak repair, plumbing
  + 0 more
unknown
Description of Work: Ran a gas line to my cooktop

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Kathy S.
04/2014
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Cleared a clogged kitchen sink drain. I called late in the afternoon and they were able to get to my house by 4:30- short notice, and they were very professional, thorough, clean and efficient. |They were out of there in time for me to prep dinner! I have used their service again for a different project. I highly recommend this provider.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Michael A.
03/2014
5.0
plumbing
  + -1 more
Very clean and professional job
Description of Work: Re-installed water heater. Gas lines, water lines and put new shed and venting.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$775

Joseph H.
02/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Phyllis L.
01/2014
5.0
plumbing
  + -1 more
.
Description of Work: This was the best customer service I have ever received. The individual set up an appointment, quoting prices and connected with me daily until the service was provided (two days). Besides confirming with me the morning they were to come, I received a call telling me they were on their way! The two gentlemen were efficient and thorough. I am very pleased with this service and highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

abe3ba T.
08/2013
4.0
drain cleaning
  + -1 more
unknown
Description of Work: They fixed my toilet that was clogged. They did what I I asked them to do.
Rating CategoryRating out of 5
Yes, I recommend this pro

jesus C.
07/2013
5.0
plumbing, small appliance repair
  + 0 more
very well
Description of Work: fix facuet and garbage disposal replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

ramy M.
05/2013
5.0
plumbing
  + -1 more
unknown
Description of Work: I called them up because i have a leak under the sink (that was caused by another plumbing company when my new faucet was installed) Paul came in and worked on the popup drain assembly. No more leaks The price was very reasonable too.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mike H.
05/2013
5.0
plumbing
  + -1 more
Absolutely fantastic!!!
Description of Work: I had previously called out another plumber and they could not find the problem. Called "The Family Plumber" they found the problem (a collapsed section of drain line) and went above and beyond to address the issue. I have already referred them to my own mother!! Cannot say enough about Mike and his team!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Steve H.
12/2012
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
Went well.
Description of Work: Main sewer drain cleaned. Installed a new main sewer clean out.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Denise W.
12/2012
5.0
plumbing
  + -1 more
Wonderfully
Description of Work: Polite, proffessional and punctual. Very reasonably priced and the workers were wonderful and yes, woud definitely use again. I've finally found a trusted plumber for life.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Kenneth J.
07/2012
5.0
plumbing
  + -1 more
unknown
Description of Work: I read the previous review to mine and I have to say Josh is a superstar. I had another plumber attempt to fix the problem the previous week and he failed miserably. I logged onto Angieslist, read The Family Plumber reviews and gave them a call. The office called me and said they could be there an hour earlier than the appointed time. I agreed. Josh was there on the button completed the work with a smile on his face and pleasant conversation. He finished in 15 minutes and I was extremely happy with his professionalism. The price was reasonable plus my Angieslist coupon. The Family Plumber is in my phone book from now on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George G.
06/2012
5.0
plumbing
  + -1 more
Went extremely well.
Description of Work: Did an excellent job for a very fair price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kay W.
05/2012
5.0
plumbing
  + -1 more
Everything went great!
Description of Work: Josh replaced a fitting in the shower. He did a great job and was really neat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Anne B.
10/2010
5.0
drain cleaning, plumbing
  + 0 more
It went well. I would recommend.
Description of Work: They came by over the holiday weekend to snake our clogged old toilet. Very nice and professional. Gave us an angieslist discount. Took a good amount of time to do it several times and we haven't had a problem since.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ruben G.
01/2009
5.0
drain cleaning
  + -1 more
See above; great service.
Description of Work: Extremely professional and provided excellent service. Called late Saturday afternoon to repair plumbing line blockage in common pipe in a 2 unit building. Extremely nice and provided fair price. Service man very careful to clean up after job, stuck around a bit to be sure problem had resolved and even clean sink after he was done. Wonderful service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

3613 Briggeman Dr, Los Alamitos, CA 90720

http://www.thefamilyplumber.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
589754

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Natural Gas Lines,
Excavating,
Appliance Repair - Small,
Countertops and Backsplashes,
Drain Pipe Installation,
Water Filtration and Softening,
Screen repair,
Garbage Collection

FAQ

The Family Plumber is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

The Family Plumber accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Family Plumber offers free project estimates.
Yes, The Family Plumber offers eco-friendly accreditations.
No, The Family Plumber does not offer a senior discount.
Yes, The Family Plumber offers emergency services.
No, The Family Plumber does not offer warranties.
The Family Plumber offers the following services: FAUCETS, DISPOSALS, WATER HEATERS, TUBS, TOILETS, INSTALL CLEANOUTS, BROKEN SEWERS, BROKEN WATER LINES, GAS LINES, DRAINS, SHOWER VALVES, ROOTER WORK, CAMERA WORK, REPIPES,& WATER SERVICES.

Contact information

3613 Briggeman Dr, Los Alamitos, CA 90720

http://www.thefamilyplumber.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM