**** DO NOT CONFUSE US **** Professional Cleaning is a licensed/bonded and insured family owned business established in 2004. Since then, we pride in meeting our customers expectations in house, carpet and window cleaning services. We provide all cleaning materials and are pet friendly. Our customers include Real Estate Agents, Development Agencies, Contractors and Property Management companies. Therefore, whether it be your house or apartment, whether you are moving in or out, as well as any post-remodel projects, spring cleanings or recurring services, we have the experience necessary to clean with attention to detail and meet your specific needs and expectations. We are proud sponsors and partners of the Cleaning For A Reason Foundation providing charitable cleaning to women who are undergoing treatment for cancer. Visit our website for more information www.professional-cleaning.net, or contact us for a quote over the phone.
Business highlights
21 years of trusted experience
Services we offer
Office & House Cleaning -Recurring Services & Move In & Out. Carpet Cleaning. Window Cleaning.
From what I remember, I think it was okay. It wasn't spectacular but I think it was okay. I think they didn't move some of the furniture. It just wasn't as thorough as we would have liked. It was a good price.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Monica D.
06/2015
5.0
house cleaning
+ -1 more
I had been searching for cleaners for over a year and was disappointed with every single one... until I found professional cleaning. They have been cleaning my place now for over 6 months and I am very satisfied! Friendly crew, very detail oriented, and my house always looks and smells amazing after they come!
Description of Work: The crew cleans our condo every 2-3 weeks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from Professional Cleaning
Thank you so much for your trust, we look forward to continue being of service and meeting your expectations. - Professional Cleaning
Larry C.
06/2015
4.0
house cleaning, window cleaning
+ 0 more
They showed up on time with a crew of several workers. The quality of the work depended on the worker. Sonia did an excellent job in the kitchen and family room area, Others did not fully clean the windows or door frames or the walls, or other minor parts. Olvi is easy to work with and does a good job himself. We would hire them again, but would more carefully watch them to make sure the work got done properly.
Description of Work: After an extensive remodeling of our house, we asked Professional Cleaning to clean the whole inside of the house (all walls, ceilings, inside and outside cupboards, floors, etc). and windows, inside and out.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Elizabeth B.
06/2015
4.0
house cleaning
+ -1 more
I purchased the deal for 6 hours of deep cleaning. Two people came so that cut the time to 3 hours, which I think is more than enough time to clean my entire home. The parts they did clear were immaculate. My only issue is that they did not clean the entire house. For the same price I paid I've had other cleaners (a husband and wife team) come and clean the whole house in under three hours and in the three hours they were there they only managed to clean the kitchen, bathrooms, living room, dining room and one bed room. The did a very good job in the areas they did clean, but they did not vacuum any rooms as they ran out of time. Sadly, I probably will not use them again.
Description of Work: House cleaning services.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$150
tara P.
06/2015
5.0
house cleaning
+ -1 more
they arrived on time and my house has never been so clean!
Description of Work: 4 hours of house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Leslie G.
06/2015
5.0
house cleaning
+ -1 more
2 girls arrived within the agreed time and quickly went to work. They did a very good job especially dusting all her knick knacks and the legs of chairs and tables. We were very pleased with the job and will use them again.
Description of Work: Cleaned my 90 year old mothers house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
DIANE A.
06/2015
5.0
house cleaning, window cleaning
+ 0 more
Two women showed up around 10:20 am. This was right in the window given which was between 10-11. They were very friendly and listened attentively while I explained the areas that were most important to me. I originally purchased 6 hours for $149, and I understood that the hours would be divided by how many people in the crew. I let them know it was more important that the entire house be cleaned than how much time it took and was willing to pay for extra hours. It took the crew 5 hours and made sure I called to get a new quote from the office. It was another $50 per hour. It was VERY worth it! It's been a week now and I'm still noticing little details that were done. For example, my daughter has a trundle bed and they pulled the bottom bed out and cleaned underneath. They cleaned behind the TV and all the hard to reach places in the built-in. They cleaned all the panes of glass in the French door and the surrounding frame. Doors were all cleaned, walls dusted, carpets moved and floors were shining! One of the biggest challenges was our shower which they cleaned better than anyone else. The only slight complaint would be initial communication with the company. I specified in the notes on the order that I wanted deep cleaning and would pay for extra hours. After the first email, I reiterated this, but didn't get any response to that concern. However, when the crew showed up and I mentioned this, they said the office had informed them that it may be extra hours, so at least I know they got my messages.
Description of Work: Deep clean my 1500 sq ft, 3 bedrooms, 2 bath house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Debra G.
06/2015
5.0
house cleaning
+ -1 more
The house cleaning was handled in a professional and cordial manner. I would definitely recommend this house cleaning service!
Description of Work: Everything expected of a quality housekeeping service!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
David R.
06/2015
1.0
house cleaning
+ -1 more
Can't see how this company has such high reviews.
Description of Work: Company did not even have the courtesy to return my phone call. I considered purchasing the big deal but thought otherwise since they didn't even call me back.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Lorna C.
05/2015
5.0
house cleaning
+ -1 more
Would have liked them longer but it's all good
Description of Work: Two bdrm 3 baths kitchen dining room and living room. All three ladies were great belay Sonja and Carmen
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
GORDON B.
05/2015
5.0
house cleaning
+ -1 more
Excellent job. On time. Had all equipment necessary to do the job. Crew of 2 was experienced and polite. They did everything represented and more. In my particularly case, there were additional things required and the fee for the time beyond 8 hours was fair. Actually, the best house cleaning service I have ever had.
Description of Work: Deep House cleaning-8 hours
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$209
Herb H.
05/2015
5.0
house cleaning, window cleaning
+ 0 more
I seem to be somewhat of a packrat so needed to do some de-cluttering before they arrived. When I couldn't get enough stuff put in storage they rescheduled for me. A crew of 3 arrived exactly on time and set immediately to work. 1 crew member spoke fluent English, the others were limited but we could communicate. 7 hours later I had a spotless house.
Description of Work: Professional Cleaning did a deep clean of my 3 br, 2 ba house. Included washing windows and oil soap for hardwood floors, carpets were vacuumed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
noah H.
05/2015
2.0
house cleaning
+ -1 more
It was a poor service. The time I wanted wasn't available and so we scheduled a different time for 12.30pm. The two cleaners didn't really speak any English and arrived at the Security gate to my complex at 12.45pm. By 1pm they still hadn't arrived at my condo or called to confirm they were in the correct area. I went down to find them and immediately sensed a pretense of professionalism that I suspected was a thin veil to the opposite. Then they asked if they were booked for two hours? I said I thought it was four hours. As it turned out I had booked what ws advertised as "8 man hours" (split between two cleaners.) I take my shoes off at the door to my apartment. They walked in, in their sneakers. I tried to communicate but realised they weren't really understanding or comprehending. We muddled along. I explained I was packing down my house before leaving for New York so to start with the bathrooms and then the kitchen whilst I worked on packing bags in the bedrooms. It became clear that there was really only one mature worker,and the other seemed to be immature and disrespectfully letting her phone ring,then taking calls whilst only vaguely appearing to work (very slowly and sporadically). Eventually the bathrooms, half done, were left and they moved into the master bedroom and shut the door. Then they were giggling and talking whilst apparently working in the master bathroom there.They didn't seem capable of working independently and after asking what their plan was and enduring more mock professionalism,I called them out. I said that I thought they were slow and unprofessional and that I had a storage cupboard in my garage area which one of the them (the maturer-seeming one) could help with as I didn't feel they worked satisfactorily together. I then asked her if the other worker was unable to work on her own? She said "Maybe". As it turned out,they left at 4.20pm without having finished the kitchen. But by then I was happy they were gone.
Description of Work: Cleaned my home
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
1.0
responsiveness
5.0
punctuality
2.0
$209
Joel P.
04/2015
5.0
house cleaning
+ -1 more
The ladies were prompt and polite. They asked what I was expecting and what I would like them to concentrate on. Given the time allotted I think they did a very fine job. I would call them again
Description of Work: 4hr of cleaning using 2 persons equates to 2hrs total time. As stated in the deal. 2bedroom 1 bath interior once over
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Timothy F.
04/2015
5.0
house cleaning
+ -1 more
The service was good and the staff was fine, no problems. There were a couple of small things that weren't outstanding, but mostly very strong.
Description of Work: For general housecleaning we used Professional Cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Pilar D.
04/2015
5.0
window cleaning
+ -1 more
They did a great job. I would use them again in the future.
Description of Work: They cleaned my windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Fidel N.
04/2015
4.0
house cleaning
+ -1 more
The cleaning service was good. The only item not completed was the dusting of the furniture.
Description of Work: Clean house
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Robert F.
04/2015
5.0
house cleaning
+ -1 more
I was having a hard time with my wood floors and they provided me with some tips and tricks. We plan on getting in contact them to set up additional services .
Description of Work: $95 for 4 Hours of Housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Marc C.
03/2015
5.0
house cleaning
+ -1 more
We had great communication with the provider. They arrived early, but waited for us to get home at our appointed time. They did a very thorough cleaning job on our bathrooms and kitchen. My wife was really happy with the job they did. We'd hire them again.
Description of Work: They cleaned our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Elena P.
03/2015
1.0
house cleaning
+ -1 more
Professional Cleaning, owner Danna Landaverde, gave me an estimate to clean the rental home over the phone.The estimate price was for three girls at $25 per hour. The estimated timework was for 4 to 5 hours. At 5 hours for 3 girls (3*$25=$75*5 hours=$375), the cleaning bill should have been $375. Without my consent, she sent more people to clean the house. I don?t know why she sent more people to clean the house since it was not in a bad condition. Overall the girls that cleaned the house from her company did not do a good job. I have lived in this house for 30 years and my usual cleaning bill was approximately between $150-$200. The house was fairly clean. I have called and left messages with her to settle this matter, however, she has not returned any of my calls. I am also a small investor owner and I respect my tenant.Just because the cleaning bill is passed onto the tenant does not mean I would overcharge them. Thus, I only billed my tenant for $325 out of the $617.50 that I was charged - this is a fair amount. The windows were separate and I paid it to her company with a different check -which was $176.00.The areas I only asked her to clean were 3 bathrooms, kitchen and dust the shutters. Even though she claimed that her crew spent 26 hours, the job was not completed. They did not have a ladder to clean the top of the shutters, they did not clean behind and underneath the fridge, and did not finish cleaning light fixtures. She was never asked to clean carpets and the 4 bedrooms. I disagree with her comment in regards to her saying "without regard of time and cost since this was a rental property." It should not have taken more than 3 to 4 hours for 3 people, at the most - if they are "PROFESSIONALS." My son have used the same company for a two bedroom rental and the service was UNSATISFACTORY. Since I was given an inadequate estimate and not fully satisfied with the job that was performed, I am requesting an adjustment of $242.50.
Description of Work: Housecleaning for one of my rental properties.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$793.5
Response from Professional Cleaning
I am very glad you wrote this review, hopefully other companies can also screen people like you and beware before doing business with such abusive people. You indeed hired the wrong company to continue your abuse of small business operators. You hired us to perform a move out cleaning, including windows of your 2,680sf rental home. We planned on 11man hours of housecleaning and blinds plus $176 for windows to be performed between 4 people. On the day of cleaning, a crew of 2 housecleaning experienced professionals arrived at 8am and started working, a second crew of 2 arrived at 8:40am. After 5 hours of cleaning I followed up with the crew and realized that your home would need more time than anticipated due to you trying to direct them back and forth. I immediately called you and informed you that based on the specific way you wanted things done, the crew would not be able to finish within the allotted time. I gave you the option to allow them to work and follow their routine, or concentrate on the housecleaning and windows, leaving blinds to the end to stay within your budget. You indicated that you wanted the work done without regard of time and cost since this was a rental property and the tenant who resided in it, and did not do much cleaning during their tenancy would be responsible for payment. I then informed you that I would be sending additional help to be able to finish your home the same day. I had to rearrange our schedules to be able to complete your house, this meant moving other appointments. Additional help arrived 20 minutes AFTER I talked to you and you APPROVED of it. After 19 hours of cleaning I called you again and gave you an update on the cleaning and cost up to this point; I asked you if you were fine with the additional time and you again approved of it for a second time. Finally after a total of 26 man hours the crew finished your home. After the work was completed, it was only fair I collected payment and so we met. You spent 15 minutes in your home after the crew finished, I asked you if you were satisfied with the work and you indicated you were very pleased with it. You wrote a check for the amount due minus 5% discount and being this the first time we dealt with you and due to the significance of the amount I decided to cash the check immediately. I am very glad I did since, on your call the next morning you implied that your goal was to stop payment on the check so that we would settle for the $250 you are used to pay to the “couple” who normally cleans your rental properties but refused to this time. You threatened to do “whatever it takes, without regard of cost to not pay us”. This indicates that this issue is not a matter of money. We delivered the agreed services, having to inconvenience other appointments to be able to fulfill our compromise with you; it’s only fair we collected payment for the services rendered. We take much pride in the work we perform; we take this business very serious, it is reflected in our record of A-rated reviews; this is how we feed our families! Regretfully there are people like you trying to take advantage of small business. If any customer has questions about this incident I would be happy to discuss, 562-706-4803. - Danna
Delia C T.
03/2015
5.0
blind cleaning, house cleaning
+ 0 more
It went well. The team arrived within the agreed upon timeframe, they introduced themselves, and we talked about the biggest concerns I had (cleaning blinds and floors). After we answered each other's questions, the team got to work and did not stop until they were finished. They even rearranged some of my furniture (after moving to clean underneath), but everything they did was beneficial to me and my home.
Description of Work: Cleaned floors, two bathrooms, three bedrooms, vacuumed, dusted, polished, mopped. They did it all. My house has never been this clean after one day of cleaning. Sonia and Cristela worked tirelessly and efficiently, and were very professional. I would highly recommend this team and would definitely promote their services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$475
Judy L.
03/2015
5.0
house cleaning
+ -1 more
I didn't have the service done because I was outside of their service area but I did speak with them and they were very professional.
Description of Work: I purchased a Big Deal for $149 for 6 Hours of Housecleaning
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Dorothea H.
03/2015
5.0
house cleaning
+ -1 more
Professional Cleaning did a thorough job cleaning our kitchen appliances, bathrooms, and three bathrooms. They were punctual, friendly, and courteous. We were very impressed with the outcome. I'll make another appointment to have them come back to do more detailed dusting in our bedrooms.
Description of Work: Cleaned our home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
JOE S.
03/2015
5.0
blind cleaning, carpet cleaners, house cleaning
+ 1 more
The two ladies who came to clean were lovely, courteous (though their English was a little iffy), and thorough. They showed up when they said they would, went a little longer than expected (which I'd let them know would be fine), and we were quite happy with the job!
Description of Work: did an overall cleaning of my small beach apartment. Thorough scrubbing of mold in bathroom and kitchen, and cleaned floors, carpets, fridge, shelves, blinds, windows, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Carolyn H.
03/2015
5.0
house cleaning
+ -1 more
We sold our home and wanted it to be spotless for the new buyer. I contacted Professional Cleaning through a promotion on Angie's list and explained what we needed. The promotion specified that move out services would cost more, but the owner offered to have the job done for the promotion price of two people for two hours each. The two people arrived a bit early, and we were still moving things out, but they worked around us. They did a fantastic job - cleaned every nook and cranny including inside the cupboards. (If I'd known, I wouldn't have already done this!) The house was empty, which makes it easier to clean, but they were extremely thorough. I didn't want to go back in after they were done, so as not to leave footprints! They finished the house in the time arranged, so no extra payment was needed. However, I was so thrilled, I tipped them. When the new owner came by to start moving in, with his cleaning supplies, he was absolutely thrilled. He could just move right in!
Description of Work: Cleaned our house after we moved out.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Window Cleaning,
Blind Cleaning,
Floor Cleaning and Waxing,
Carpet Cleaning
FAQ
Professional Cleaning is currently rated 4.6 overall out of 5.
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 4:00 PM
Professional Cleaning accepts the following forms of payment: Check,PayPal
No, Professional Cleaning does not offer free project estimates.
Yes, Professional Cleaning offers eco-friendly accreditations.
Yes, Professional Cleaning offers a 5% senior discount.
No, Professional Cleaning does not offer emergency services.
No, Professional Cleaning does not offer warranties.
Professional Cleaning offers the following services: Office & House Cleaning -Recurring Services & Move In & Out. Carpet Cleaning. Window Cleaning.