I have used A-Z in the past to install sun screens on our former home. We were so impressed by Aaron, the owner, that we were happy to see them listed on Angie's list. I didn't hesitate to purchase the chimney sweep deal for our new home. When the men came out, they realized that we had a gas fireplace instead of wood burning. They said Aaron was the expert on gas fireplaces & they would contact him to see when he could come out. They apologized for the misunderstanding. Aaron was able to come out the next day and did a great job in restoring our gas fireplace to like new! The only thing I would recommend is to make sure they know what kind of fireplace you have when you make an appointment. I got an estimate from Aaron while he was here for sun screens on the back of our house, which we will have them do in the spring.
Description of Work: Chimney sweep, gas jets cleared & fireplace restored to look like new.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Andrea F.
12/2012
5.0
chimney sweep, chimney repair, gas logs
 + 1 more
Very punctual and good communication via cell phone as we were not present at the property when the work was done.
Description of Work: Checking gas log sets, repairing one gas connection, cleaning chimneys (2) and removing chimney cap.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Richard T.
12/2012
1.0
chimney sweep, chimney repair
 + 0 more
Contractor did not respond. Will be seeking a refund.
Description of Work: We were never contacted byt the contractor.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Pam B.
12/2012
5.0
chimney sweep
 + -1 more
prompt, no mess, friendly efficient
Description of Work: chimney cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Lester B.
12/2012
5.0
chimney sweep
 + -1 more
The cleaned the chimney and recommended a chemical that helps remove deposits.
Description of Work: They examined my chimney with a camera and cleaned the chimney. Everything was fine, the job went smoothly. they know their business, and I would recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Cyndi L.
12/2012
5.0
chimney sweep
 + -1 more
Very good experience. Received a reminder call and instructions to prep the area. Works was done and very clean. Showed me pictures taken in the chimney during the cleaning and made recommendations for repairs. A couple of days later I received a detailed e-mail with the pictures showing the areas of concern and work recommended. They ranked the concerns as to whether they were critical, cosmetic, etc. and gave an estimated cost. There was no hard sell to complete further work at this time.
Description of Work: Purchased Angie's Big Deal for Chimney Sweep and Inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Tori V.
12/2012
5.0
chimney sweep, chimney caps
 + 0 more
very well, explained in detail each step
Description of Work: chimney cleaning and inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Ariane L.
12/2012
5.0
chimney sweep
 + -1 more
The work went very well from the start. I have purchased Big Deals before and have typically had to contact the contractor myself to get the process going. Not this time. I was immediately contacted to set up an appointment. The day before the appointment I received both a phone call reminder and an email about the service and what to expect. Tony, the technician assigned to my job, arrived promptly during the time scheduled. Tony is impressive and represents the company very well. He is well-spoken, knowledgeable and competent. More than that, he seems to really enjoy his job, which is refreshing. He cleaned up appropriately when he was done. After the work, Tony discussed the issues he found during the inspection and the implications of leaving them unrepaired. When he discussed the items he found, he was able to describe the issue well and the appropriate corrective action. I suggest asking for him although maybe all of A to Z's employees are equally well-trained.
Description of Work: I purchased a chimney sweep and inspection for $119 on one of the Big Deals.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Joyce D.
12/2012
5.0
chimney sweep
 + -1 more
Showed up on time. Were very cautious and reliable.
Description of Work: Great experience. Detailed report on needed repairs. Clean, professional, very polite.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Joan B.
12/2012
5.0
chimney sweep
 + -1 more
Mick and Matt did a great job. Arrived on time, informative, personable and professional.
Description of Work: Fireplace cleaned and chimney inspected.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Lia F.
12/2012
5.0
chimney sweep
 + -1 more
Wonderful! Couldn't be better!
Description of Work: Chimney cleaned and inspected
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Douglas S.
12/2012
5.0
screen repair, dryer vent cleaning
 + 0 more
A to Z did a great job on my screens and dryer vent cleaning. Very professional. Detailed estimate, kept appointments, called when they were going to be arriving at my home. Very personable people and quality work; would not hesitate to work with them again.
Description of Work: A to Z built several window screens for me, installed them, and cleaned my dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Donna S.
12/2012
5.0
chimney sweep
 + -1 more
service was professional, punctual and timely. Appreciated their cleanliness.
Description of Work: Chimney Cleaning and inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Michael M.
11/2012
5.0
chimney sweep
 + -1 more
Great job, would use them again in a heart beat.
Description of Work: Cleaned dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Cindy B.
11/2012
5.0
screen repair, chimney repair
 + 0 more
Aaron came out to look at the torn/missing screens for our home. He measured every window and drew a chart with all the measurements and locations of the windows which was extremely helpful. While he was there I asked if he would mind looking at our fireplace and chimney so I would have an idea of what type of work needed to be done. This was not at all part of what I had originally contacted them about, but Aaron did an incredibly thorough job of assessing the needs of the fireplace and chimney, even to climbing on the roof to see how the liner was held in place. His information was invaluable as to the danger of trying to do what I had originally intended to do with it. I'm so grateful for his help.
Description of Work: Replaced missing and torn screens; evaluated fireplace and chimney
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$265
Terry T.
11/2012
5.0
chimney sweep, chimney repair
 + 0 more
I scheduled my service visit with Kathy (sp?), and a few days later Tony arrived at the appointed time - 5 minutes early in fact. He was cheerful, courteous, knowledgeable, professional, and didn't seem to mind any of my fireplace-newbie questions (recent house purchase), providing excellent information throughout. During our chat, I learned that A To Z also handles a number of other home-related services, and was impressed that he even fielded a tangential question I had about the adequacy of the spring hinge on the firedoor to our garage. In performing the inspection/cleaning, Tony was efficient but thorough, and the process took only about an hour, perhaps less. Fortunately, our chimney and fireplace received a clean bill of health overall. Had it been more grimy, I am sure it would have taken a bit longer. And had any repairs been found necessary, this would of course have increased the total time and cost. We were able to build our first roaring fire a few chill days later, confident that no safety or other issues would arise, and indeed they did NOT. I will definitely use these guys again -- they were great!
Description of Work: A To Z provided a comprehensive chimney/fireplace assembly inspection and cleaning for the special rate of $120 as part of an Angie's List promotion, which was a remarkable deal (~60-65% off standard rate(!)).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Nancy B.
11/2012
5.0
chimney sweep
 + -1 more
They cleaned up after themselves and were pretty much on time for their appointment. It was a two-person team and they knew what they were doing. They had the right tools and laid stuff down on the floor to keep from getting our house messy. They kept us apprised at all times to let us know what they found and what they were doing; it was great. They were very professional and they went to great lengths to make sure that they were not tracking soot in and out of the house and onto the carpeting and furniture. They took the soot all the way out to the front; they did not track in anything. I think their pricing was reasonable.
Description of Work: I used A to Z Window Screens & Chimney Sweep for chimney cleaning and chimney check-up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
CHRIS L.
11/2012
5.0
chimney sweep
 + -1 more
They did a thorough job. They cleaned up after themselves.
Description of Work: This was a chimney sweep.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Maria V.
11/2012
5.0
chimney sweep
 + -1 more
The young man who swept my chimney was professional, showed up on time and cleaned up after himself. I think he did a great job and would hire them again.
Description of Work: He swept my chimney
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Martha J.
11/2012
5.0
chimney sweep
 + -1 more
Overall it went very well. I was pleased with the performance of the gentlemen cleaning the chimney. I have intended to have the same people complete the repairs but it has been more than two weeks and I've not gotten an estimate for the repair. When I called the company last week- I was told the estimate would be emailed to me by Friday at the latest but it is now the next Monday and it has not arrived as yet.
Description of Work: They arrived on time, were pleasant, neat, and did not make any mess. They swept the chimney, used a video camera to check the condition, and climbed a ladder to check the top of the chimney. When a problem was found, they attempted to perform the repair right away. They were not able to accomplish the repair and indicated the owner would contact me with an estimate for the more extensive repair needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Gary S.
11/2012
4.0
chimney sweep
 + -1 more
Work was completed within a couple of hours. The house was kept clean. The service technician was polite and courteous.. Cost was high for what he did, in my opinion. Chimney was not as clean as I expected.
Description of Work: Stage 3 creosote removal.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$399
Joyce R.
11/2012
5.0
chimney sweep, gas logs
 + 0 more
When I called, they told me the price which was (I think) $119 to analyse the situation. I set up a date, Tony arrived on time, took a brief look at the fire place and told me this was normal and that even when the fire was going at the highest, there was no danger of fire spreading. He assured me that he was familiar with the units in my subdivision and that he had never seen any problems. I was concerned that he was going to ask me for the full service fee for only 3 minutes of time, but he did NOT! He said just what I was thinking..."I could have told you that on the phone! I am NOT going to charge you today." Will I call him for other work...screens etc? ...absolutely!
Description of Work: I called A to Z to come out and check my gas fireplace and determine if there were a problem as the mantle kept heating up when I had the fire on. I was concerned that the fire might spread or that the heat would cause a fire in the wall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathryn F.
11/2012
3.0
chimney sweep
 + -1 more
When I originally spoke to the company representative when making my appointment, I specifically mentioned to him that I had a tile roof and that the installer told me no one should ever walk on the roof. He acknowledged this information. When describing my house & chimney location, I did mention that the chimney was located on the side of the house & could be accessed easily from that side. When the service man, Tony, arrived we did a walk through & he started his work inside & outside. He went in & out several times to his truck, but he left the front door open(it is a screen door with glass) but he left the inner door open. He also walked across the roof the entire width of my house from front to back to access the chimney. I went outside to tell him I specifically told his manager not to do that. Tony then gave me attitude when I told him he needed to go around & not walk all over the roof. He said he has done this 'millions of times' & chuckled that I even mentioned it. He did not like that & I did not see him go around either. So needless to say I am not happy with the service from that respect!!! And if I have any broken tiles they will have to pay for the repairs. This is unprofessional.
Description of Work: Chimney cleaning inside & outside, and checking condition & noting if any repairs were needed.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$119
Karl A.
11/2012
5.0
chimney sweep
 + -1 more
They called me promply to make an appointment after I made the purchase and were flexible with my schedule. I wasn't at my home when they arrived as I committed to be but they offered to come 30 minutes later. The man was very professional and informative. He left no mess. I'd be happy to use them again.
Description of Work: They did a chimney sweep and inspection as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Terry W.
11/2012
5.0
chimney sweep
 + -1 more
Did a great job. Good price. Nice people. Already scheduled for next year. Scheduled the work in timely manner. Arrived on time. Did a good job. Cleaned up after the sweep. Efficient and professional.
Description of Work: Chimney sweep and inspection.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Chimney Sweep,
Dryer Vent Cleaning,
Chimney Repair,
Screen repair,
Doors,
Fireplaces,
Windows,
Chimney Caps,
Gas Logs,
Windows - Safety & Security Film,
Window Tinting,
Wrought Iron
FAQ
A to Z Chimney Services is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 10:00 AM - 5:00 PM
A to Z Chimney Services accepts the following forms of payment: Check,MasterCard,Visa
Yes, A to Z Chimney Services offers free project estimates.
Yes, A to Z Chimney Services offers eco-friendly accreditations.
No, A to Z Chimney Services does not offer a senior discount.
No, A to Z Chimney Services does not offer emergency services.
Yes, A to Z Chimney Services offers warranties.
A to Z Chimney Services offers the following services: Chimney Sweeping & Cleaning, Chimney Safety Inspections, Chimney Repairs & Rebuilds, Chimney Leaks, Chimney Relining, Gas Hearth, Fireplace & Appliance.