A to Z Chimney Services

Tim came to my house , was prompt and friendly. Check out my blower switch and blowers, thermostat and everything pertaining to my insert . He was very through and explained every thing to me as her went along. He was patient and treated me with respect and dignity and valued my input. Being a Senior , I wanted someone I could trust and I did with him. My problem was a loose wire connection. I would definitely used this company again and Tim

everything was good, tech was (Arron) but then needed follow up to measure flue and order spark arrestor, and install. I needed to provide custom path on lightweight cement tiles. when I got that done, measured chiminy flue, central admin called me back and said would get back t.o me. never did. that was a couple or three months ago. Proceeding on my own solution

Aaron was extremely professional, on time and very tolerant of all my questions and interruptions. He explained my options for the fireplace and provided high level pricing, even recommend some places I could get a new insert. I would definitely recommend them and will consider them for window screens come summer!

They were really good but their customer service was a little arduous. They did a great job and we were really happy with them.

y screen door is concerned, I have had no problems with it and would use the company again.The guys were great. Explained everything in detail. Door was installed in a quicker time frame tan originally planned. No problems. My only complaint was that I wrote the company awhile later. I have a relative in Napa, California who wanted a security screen door. I asked the company if they went to that area, or if they could recommend anyone. I never received a response. As far as m

However, this kind of gets back to what I didn't like about the roof guy and the HVAC guy. And maybe it is my bad luck that my house is in such poor condition. But they said that the chimney was unsafe to use and he made a very scrawled, handwritten description of what needed to be fixed in a very small area in their invoice, so that it was very unclear. I could hardly tell what it was because I wasn't familiar with the terminology they were using. That the cost repairs that they said it needed repaired was $2000-$3000. I remembered later on that they had sent an email with all the information and pictures and all that kind of stuff. I do believe I got a good Deal to do the inspection and cleaning but once again I think that it was a bait and switch. It seemed like if, they were out to tell people that their chimney needed thousands of dollars of work. My house is an older house and it very well could be that it needs it. I certainly don't doubt their knowledgeable about it but I am certainly not going to pay anybody to do that kind of work without getting at least a couple of more estimates. I've only used the chimney once since because they scared me so much. If they genuinely think that it is unsafe to use, I am going to believe them. I haven't done any other estimates partially because I am scared about what the cost is going to be but because I was just hoping for a cleanup and fix and they'll be on their way not scare me to death with a big huge replacement cost.

I was looking for a company who installed window screens and came across A to Z. After reading numerous reviews, I called them for an appt to get an estimate. Aaron arrived right within the time window they gave me (and even called me when he was on his way). I only wanted three windows screen originally. Aaron showed me color options and pros/cons for the various colors. He also made some design suggestions and suggested three additional windows (for continuity). None of it was high pressure... simply things to consider. I opted not to go with any additional designs, but I did take his suggestion and had two additional windows screened. There was a 4-6 week wait time for the screens to be built (the screens are custom built) but I didn't mind as I was going to be out of town for some of that time. I received a call from A to Z that my screens were ready after 4 weeks but I chose to have them installed two weeks later since I was going to be out-of-town. I received a reminder call 2 days prior to our appt, and Aaron called when he was on his way. The installation took about 30-40 minutes for five screens and after the installation, Aaron told me about the warranty and how to care for the screens. It was a great experience and I would highly recommend them for your solar window screen installation needs.

Mick did a great job. He arrived at the scheduled time, was friendly and professional, cleaning up after the job was complete. The security doors look great. Will use A to Z again. Thanks

From the first phone call I made to A to Z I was impressed with their professionalism, and in subsequent phone calls for the service call as well. I found A to Z in a google search trying to find locate someone competent who could fix my broken fireplace. Their website was so informational and thorough that I chose them to call the next day. The technician was out within 10 days. I was SO IMPRESSED with his degree of organization, neatness, efficiency and knowledge of his profession and my particular equipment. He laid out a big tarp in front of the fireplace to protect my new carpet, and kept all his tools and equipment on the tarp, none on my own floor. He explained everything he was doing, showed me how to clean and adjust the fireplace, and got it working better than ever! It was a pleasure to have such a knowledgeable and efficient person in my home to fix the fireplace. It's a very important part of our home, and I know it is now clean and working properly.

The technician arrived on time and was very thorough. He took great care to keep the house clean and vacuum the fireplace and surrounding areas after he was done. He put down protection tarps to walk on and move equipment.

We wanted a security door and went to a big box store to find one. We fell in love with the Titan Security door product due to its high quality and aesthetic qualities. We ordered the door and it was perfect, but the installation from the big box store was a nightmare. They hacked up my door frame, hung the door incorrectly and made my main door inaccessible. I contacted A to Z after this ordeal was concluded and they were the opposite of the big box store. They were professional and experts in their field. They were able to field all of my questions and assure me how they perform the installation differently. We decided to give them a try and we learned that we should've found this company from the beginning. They are great craftsmen and highly skilled resulting in a perfect installation and no hidden fees/complications. The process went exactly how it was described. I have already referred this company to friends and family for other services. Highly recommended!!

A to Z installed some CrimSafe security doors. They look great and provide great protection. Leaving the door open to get a breeze is so easy and safe, we love our doors. They gave us great service and they were punctual and professional. Crim Safe doors are not cheap but they work very well and don't have that "ghetto" look.

A to Z were extremely professional, informative, punctual, affordable and they went above and beyond. They were accommodating to special request I made. They do quality work and are extremely quite while working and they work fast. For a brief moment I forgot they were here and they didn't wake my sleeping infant.

The service went fine. They did exactly what the deal had stated. They were prompt and courteous. They were great with the clean up afterwards. The scheduling was fine, as well.

It was good. They were courteous, kind and on time. There was a little bit of chimney soot that didn't get collected. It was on the floor a little bit.

They arrived on time, and were very thorough. Originally, they were scheduled to just clean the fireplace, but they offered me a deal on the dryer vent clean out. They let the house clean - not dust anywhere.

The big deal turned out fine, it was great. We did not pay anything more than the $119 of the big deal.

It worked out fine. The scheduling part was fine. They explained what was really urgent to do at that point and what could be deferred to another time.

Initially requested to have my chimney inspected. Realized that the flue needed work and asked to have the service changed to a chimney cleaning. They did a great job on set up and clean up so there was minimal "mess" left for clean up.

Great timely and professional service by these guys!

A couple of years ago I acquired an older home. The home is nearly 50 years old and in need of repair. The chimney and fireplace had not been maintained/serviced for over 20 years. There was a lot of soot/creosote on the front of the fireplace. I called A to Z Chimney Sweeps. They came out and performed an inspection and cleaning. Their staff performed an inspection using a camera - I was able to see if there was any significant damage to the interior of the chimney. During the inspection their staff found the chimney did not have a "cap" - the lack of which was allowing rain to go down the chimney and possibly cause damage. The crown to the chimney was cracked and needed repairing. I inquired about the damper which was perfectly functional, but difficult and awkward for me to access. On the first visit the staff cleaned and inspected the fireplace and chimney. Applied a cap to the chimney and installed a heat reflector. On the second visit, the crown was repaired, the new damper was installed and the fireplace was painted with a "paint and peel" product" to remove the creosote from the front of the fireplace. I absolutely love the new damper?so easy to use. The best part of their service was the ?paint and peel? fireplace cleaner they applied to the front of the fireplace. After allowing the product to dry for 36 hours I peeled it off this morning and the fireplace looks amazing. The ?paint and peel? product removed about 90 to 95% of the creosote and soot from the front of the fireplace. It?s a stone fireplace and it looks amazing! So glad I did this as I am heading into a remodel next week and the paints I chose will no longer be flattering to the fireplace. I?m thrilled with A to Z Chimney Sweeps. The staff behaved in a professional manner. They were quick and efficient ?as quick as you can be given the nature of their service. Cleaned up after completing the job. They answered all my questions, never took offense to my never ending list of questions. Gave me all the costs for each aspect of the total service. I could say ?yay or nay? to any of it. These are the qualities I look for in any contractor or business I hire from Angie?s List and this is one of the few companies I have hired that met those challenges.

My wife was home when they came for the service. Everything with the service went well.

I purchased an Angie's List Big Deal for this service and it turned out fine. I have not used them before and I have no recommendations for them. I have had no issues since the service was provided. I would imagine the price is in the ball park.

I made an appointment and they didn't show up. They claimed they never made an appointment. I rescheduled and they came out to clean and inspect the chimney. They were on time. I had to have them come back out to fix the chimney after they didn't install a part properly. They were friendly. They were nice and professional. They fixed the problem and didn't charge extra.

It went great. I just can’t afford to go through with the extensive repairs so I haven’t used my fireplace since. I followed their advice. They were referred by Angie’s List. I really liked that they had sophisticated fiber-optic camera equipment that went down the chimney. Then they had a tablet so that they could show me on the spot what was wrong. My house was built in the 60’s and they explained to me that there was some defect in the composition of the chimney where there was a loft in the brick. Overtime it enhanced the danger to the chimney. The chimney should actually be partially rebuilt. They told me because of cracks and stuff like that it potentially would be a fire hazard. So I just didn’t use the fireplace anymore and I had pollution alerts in the area as well. If I have the resources to have the chimney fixed I could call them again because they seemed to be very knowledgeable. It was a big deal purchase. The price was reasonable.