REGAL CONCEPTS & DESIGNS

Went VERY well. They are a quality company.

From the beginning bid proposal meeting to the last inspection, Paul and his crew listened to our plans, ideas, and concerns. They addressed every detail and showed experience with effective advance planning. Cleanup was also well completed.

Paul was very efficient/professional in proving the complete bid for the original job. He also managed integrating the additional work, both in getting me quotes and then getting the work done. I might have been less than organized in my approach but Paul managed to provide pretty much seamless performance. Paul always made sure work was completed and that I was satisfied with the work. An example of his attention to detail was apparent in his search for the replacement interior doors. The majority of doors in my house were a three panel design and I wanted all the doors to be the same (there were doors that were obviously replaced in the 80s or so). Paul was able to ?recreate the original three panel? at a reasonable cost by getting a single panel door and adding two dividers to make the three panels. He showed me that the edging of the molding was not quite the same (I could hardly notice the difference) but he was correct in feeling it was definitely a better route than a costly 100% custom door. I have a feeling if PAUL was to rate the job ? he would have to admit it was not a contractor?s dream job ? not a creative/beautiful kitchen or bath remodel but a simple garage remodel and then me adding a string of odd, disjointed ?fix this? jobs ? but Paul kept it moving smoothly. He was very patient with me adding all these items, was always willing to discuss things as I was still figuring things out with my new house. I LOVE my clean/efficient garage/laundry room (my neighbors are envious) and I really appreciate getting the other random items wrapped up. I will definitely use Paul and Regal Designs again AND am in a much better position to embark on a more decorative remodel. THANKS PAUL!

At first he was responsive in setting up an appointment, and he arrived for the estimate right on time. However, things went downhill from there. He assured us we'd get a bid that day or the next at the latest, and when I hadn't heard anything almost a week later, I had to contact him for the estimate. When he replied, the estimate was sent in a file I couldn't open. I *finally* received the estimate, and it was incredibly expensive compared to the other two I got (about 3 times more expensive, actually). **Update** Paul emailed after reading this review to say he'd had a death in the family, and this is the reason why he didn't respond for a while. I am sorry for his loss and understand that backed things up, but wish he would have given this as a reason at the time rather than as a reaction to a bad review. I'm glad others have found him to be a good worker and to have a fair price, but all I can base my experience on is what I saw. He still was far more expensive than his competition, and I feel that an email with an apology after this review isn't the kind of customer service I want when I'm hiring someone.

I was really impressed with the extensive work that this company recently did on my sister's home, particularly with how they seemed to have very good judgment and be very reliable and honest. That led me to finally taking the plunge to have some significant remodeling done in my home (a condominium). I wasn't sure they would want a relatively small job (although it seemed big to me!), but they were very open to doing whatever I wanted. My initial request was for a complete remodel of my master bathroom, and I soon decided to add on more, including entirely replacing all the second level's carpeted flooring with a quality hardwood, replacing the fireplace surround and hearth with one that enhanced, rather than detracted from, the unit's appearance, and finally deciding to also install the same hardwood on the stairs (which then led to the need for a new balustrade). And everything turned out beautifully! Paul (an experienced woodworker, who built the new bathroom vanity and the beautiful fireplace surround) was always available as needed and, upon my request (as I had become aware of his excellent sense of design and wide range of knowledge through the work he did for my sister), provided some extremely helpful suggestions about both aesthetic and functional options for all these projects. As I could rarely be present while the work was being done, it was very important to me to have a very trustworthy company, and I couldn't have asked for anything more than what they did (including making sure the cats didn't get out!). Paul's crew was friendly and very professional, and also provided helpful explanations and suggestions when I asked; they all take pride in and responsibility for their work. Largely as a function of me not being around when the work was being done, a couple of mistakes were made that needed to be fixed, and Paul always responded to fix the problem; this company takes customer satisfaction very seriously. For example, they did a wonderful job replacing a foldable attic door that had started sagging--except that we later discovered that the new door was narrower and wasn't wide enough to allow the attic-based water heater to be removed, so Paul had his crew replace the door and did not charge me. Estimates for work were always provided in advance, and Paul was willing to explain whenever it wasn't clear exactly what was or wasn't included. If you are looking to get the job done as cheaply as possible, this company is not for you. But if you are willing to pay more than bargain basement prices in exchange for competence, thoroughness, professionalism, and honesty, this could be the company you want.

He is very fair and the price is really reasonable. We were very pleased with their work. The only possible complaint I may have would be that they are usually a little off in their estimate on the timing of the work. If they tell you will take two months to finish the work, it will probably take three. It isn't really their fault as they can't account for problems that may come up along the way. I was still really happy with the experience.

Paul and his team created a wonderful home for us. He is an artisan who takes pride in his work and it shows.

We love the gourmet kitchen, the renovation of the original space and the new bathroom. It was a great experience. We had never gone through anything like this before and we are so grateful for Paul's knowledge and suggestions for a wonderful outcome. Except for the changes we asked for, Paul held to his cost structure and the project was done within budget. Without hesitation we would recommend Regal Concept and Designs.”

From start to finish it was a wonderful experience. Having been through the home remodel experience previously, we were prepared for the worse. In just a few days of Regal Concepts starting the work we realized how delighted we were in having selected Regal Concepts. Paul and his small crew were professional and each one took great pride in his work. Paul was quick to respond to emails and phone calls (even when he was on his honeymoon and out of the country!). Paul was very receptive when we informed him we wanted to use a flooring contractor to replace the flooring. We are very pleased with our new kitchen and with all of the work completed by Regal Concepts. We would highly recommend this company based on quality, pricing, and responsiveness. We would use Regal Concepts again without hesitation.

The crew was quick but clean. Infact they cleaned up each night, which was was great! Now people who come over ALWAYS comment on how exquisite my kitchen and bathrooms are! I am so happy with the end result that I have recommended him to atleast 10 of my friends and family and will continue to do so.

Regal Concepts, and especially Paul Little, demonstrated a sincere passion for the job. Our thoughts and concerns were thoughtfully considered, and when we did jointly come up with a plan, we had a high level of confidence that our expectations would be met. During the project, workers got to the job site on time. They did their job without being disruptive to our family or neighbors. They cleaned up after themselves. When the materials arrived, you could tell that Regal Concepts took the time to prepare things right and with care. Start to finish, our project took a little over a month to complete. During that time, our household was able to continue to function and we could see our ideas come to life before our eyes. After the job was done, Paul took special care to ensure our goals were met, coming back to the job (cheerfully) to address minor adjustments. We couldn't be happier with our new library.

We have been completely satisfied with Paul and his crew at Regal Concepts, and recommend them highly to everyone we know. We first met Paul while looking for a contractor to remodel our bathroom and do some needed home repairs, and were immediately impressed with his extensive knowledge of home remodeling and construction, his skills as a wood craftsman, and his suggestions for remodeling. When we decided to undertake a more extensive remodel, we worked with Paul and an architect he recommended to come up with a plan for an interior/exterior remodel that would great improve the functionality and aesthetic appeal of our home, and Paul and his team carried out the remodel. It was a highly interactive process, with constant communication; Paul always responded to our phone calls and emails very quickly, and updated us on a regular basis. We were particularly impressed by how he would present several alternatives for most situations, describing pros and cons and covering a range of budgetary options. We had originally considered hiring an interior designer, but decided that this was unnecessary, due to Paul's excellent eye for design. Paul's team was great, and has been working with him for years - we especially enjoyed working with Arcadio (who seems to know how to do everything, from fine woodwork to plumbing/electrical work to roofing) and Carlos, who is an expert tile installer. The quality of the work, and in particular the wood cabinets/moldings and tile, is really outstanding, and whenever we raised a question about something or requested a minor modification, it was quickly addressed. Although we started the project with a focus on the interior remodel, we were so happy with Regal's work that we kept adding projects, including the front porch addition and the stone patio - and then we decided we might as well have Regal repair our falling-apart garage. Detailed price quotes were always provided, and Paul coordinated all permitting with the architect and oversaw meetings with inspectors. The complete project took exactly one year from start to finish; three to four months had been estimated for the initial interior remodel, and that was a fairly accurate estimate. When we tell people we remodeled ourhome, we often hear horror stories about their experiences with contractors - but that was the opposite of our experience. We can't imagine a better contractor/team than Paul & Regal. Paul and his team were hard-working, extremely pleasant, responsive, skilled, helpful, and honest. You could probably find someone to do the work cheaper, but we thought the cost was extremely reasonable for what we got. You definitely get your money's worth with Paul & Regal, and you will actually enjoy the remodeling experience (at least as much as that's possible!).

I have a small old house in South Park with a small white galley kitchen and white appliances....Needless to say, although the white helps make the room look bigger, it was too white and needed some color, so I bought varigated blue/clear/gray pencil style glass tiles for a backsplash @ Home Depot but needed someone to install them. Regal Design Concepts, as well as a 3 others, were recommended. Paul called me immediately, and we set an appt convenient with my work schedule. He was punctual and had great advice for my questions as to how high the backsplash should go, etc and gave me a fair price. He even made suggestions as to how to hide a big electrical strip in the drywall so I could put backsplash on the side wall that I assumed I could'nt do. He took all the measurements and then called me back that evening to let me know exactly how long it would take, that he could start immediately, that I would need for tile than I bought, and gave me a choice of going to get tile and the right grout or having his tile man, Carlos, get it and bring grout samples. I was able to get him all the materials myself before Monday morning. I work early, so I was able to leave the key for Paul and his crew until the work was complete. That first afternoon I came home and met with Carlos, who had appled much of the tile. It gave me a nice visual as to how high I wanted to go with it. Carlos then made some design suggestions for the edging that I took into consideration, and it turned out great in addition to being able to tile the side wall becasue he buried that electrical strip. Carlos even reset some loose ceramic floor tiles under the cabinetry (installed 8 yrs ago) and replaced my 4 cracked saltillo pavers in the walkway to the front door. It was nice to know that no job is too small, and also it was nice to come home to a clean space each day. As soon as I am ready, I will call Paul again for other projects I have in store. He and Carlos are a pleasure to work with.

Best kitchen in the neighborhood from both a functionality and ascetics standpoint. Paul worked patiently with us to get every detail of the design we wanted, in a relatively small space. Construction went smooth and they were there consistently until the job was done. Timing of some of the sub-contractors took a little longer than expected and an ice maker needed to be re-installed. Not the cheapest but worth the price. Renovation was completed in 4 months and we have a FANTASTIC and BEAUTIFUL kitchen we enjoy every day!!!

They were punctual, professional and showed up on time. It’s kind of a rarity with contractors, but these days contractors are honored; so they actually show up. They did a thorough estimate and it wasn’t a price issue with them; it was just that the job was some conceal damage which was a construction job but there was some conceal issues. It wasn’t a very easy project to deal with; so I decided to go with the contractor I had a relationship already. I think they are solid company who would do the job for you.

This is the third project that I've used Paul and his crew for. Once again the job went as planned and I'm completely satisfied with the work done. Paul helps with the design and gives helpful suggestions not only to save on costs but also insight in aesthetics. His crew are one time, respectful and completely professional. They demolished the closets in my master bedroom with minimal intrusion. Some problems were encountered with making door thresholds fit the custom doors, which Paul accommodated without issue. The bookshelf also had to be changed in the middle of the job due to a sloping ceiling that caused some aesthetic issues. We were able to work it out and it looks great. The crawlspace he created is very functional and has given me the storage space that my neighbors envy. The patio work was also done with minimal intrusion. His team made a temporary door in the fencing in an effort to eliminate the need to move material through the home. If you have any remodeling job, I would suggest at least a consult with Regal Concepts & Designs.

Estimated how much a full kitchen remodel would cost. Went fairly well, my wife's only concern was that she didn't have enough feedback from the representative.

The project went well, as was expected from my experience with Paul and his team remodeling my kitchen. The estimate was very close to actual cost, a few delays due to materials, but close to schedule. Paul is easy to get into contact with, he will always return calls and is very good at giving useful suggestions from material to design.

Contacted him via phone, able to come over within a day or two. Very professional, pleasant, and seemed very knowledgeable. I felt like I would get top-of-the-line, custom quality products. However, he gave limited feedback about my project (when discussing feasability and recommendations) + estimate ended up over $7000 more than the others I was considering. (Project cost about $10K.) Note: I was interested in someone who not only could provide a top-quality product, but was going to be a collaborator in the decisions about the project (since it was among the first projects in this home).

Paul Lyttle is not only a knowledgeable professional, but a true artisan of woodworking. We still live in Iowa while Paul and his crew at Regal Concepts and Designs are working on our home in Escondido, CA. He keeps in touch by phone and e-mail, sending us pictures of their work and ensuring that we are part of any decision. One of the things I valued most about Paul is his way of providing insight on what works and what looks good, while valuing our input and giving us what we want --- really even better. If you want someone who is super trustworthy, has great taste and ideas, and superb skills, Paul Lyttle at Regal Designs & Concepts is who you want to do your work.

The kitchen remodel was a great experience and that was due to Paul and his crew. Paul is always on time and returns calls in a timely manner. The estimate was accurate and less expensive than other contractors. Paul and his team are all highly skilled and the work is of high quality. This is my first kitchen remodel and I relied heavily on Paul for design considerations as well as material. He is easy to work with and gives great advice.

My nondescript ranch style home was transformed into a light-filled, Tuscan Villa. Paul delivered a truly custom design with many architectural features. We had asked for a portico and we received a porte cochere. What is a porte cochere, we asked? Well, it went beyond our request for a portico and became a veranda, much to our delight. Paul and his architect, Jan, are well worth the money -- along with his highly skilled and wonderful crew. What stands out most about him is his master craftsmanship, as well as his artistic design capabilities. With most remodelers, especially the most well known, there are many different players: the designer, the architect, the salesman, the crew, the project leader, etc. etc. Regal Concepts and Design really do take out the middlemen. Therefore, you reap the benefits.

Very smooth from first meeting to final work. we had great commuication, almost daily either by phone, email or text, considering I live in Las Vegas and Regal Concepts is in San Diego I think this is great. the tenants were expecting quests from out of state the 3rd of October and they were a concerned that the remodel I wanted to do wouldn't be done in time. I was in touch with our tenants on a twice weekly basis who informed me the work was coming along as planned the workers were professional, courteous, and clean. I choose Regal Concepts, out of 3 other companies, I am very happy with Paul Lyttle and his company an plan to us them again for more remodeling.

We bought this house and where also paying for another home, so we wanted to get in as soon as possible. The owner Paul and his crew where absolutely excellent about accommodating us with this. We always knew what was going on, and if there was a delay, no matter what the reason they came in a worked over weekends and at nights to make up the time. We quickly realised once we got going that we knew very little to nothing about colors, materials and finishes. Paul was able to advise us and help with all of our selections. He also did the lay out for our new kitchen and all of the bathrooms. We had a budget for a interior designer but just put that money to other use. Paul was always available by phone when we needed to talk with him and for us this was important We were delighted with the finished product, and will use Paul in the future.

It went great, this was second time using this company, Paul helped us with the designs, plans and permits. His crew did a great job of keeping the site clean and organized. The project was on schedule and came in on budget. The attention to detail was excellent, all of the workmanship was of the highest quality. We would definitely recommend Paul to anyone.