(Summary note:) The beginning to end time line for this 1100 sq. ft. hardwood floor follows. (Note: there were no contractor delays, but the measured acclimation time is imperative. ) 3 weeks initial acclimation 1 week to tear out old floor, coat with a PVA moisture barrier and install the new floor. 3 weeks post installation acclimation 1 week to sand, stain, and apply 3 coats of Bona Naturale Ultra Low Sheen Finish 2-3 days cure time
Description of Work: I am writing this detailed review of Joe's Hardwood Floors for two reasons. First, because knowing what to expect takes the worry out of the investment. Second, before Angie's List, we had to tear out and replace many contractor's projects, or contractors would leave before completion or not come at all. Because of Angie's List we feel very lucky that we found Joe's Hardwood floors who ordered and installed our 1100 sq ft, 3/4 inch thick, clear, rift sawn, five, four, and three inch wide plank, red oak flooring. From the beginning, Joe talked about our possible choices of hardwood flooring. Then he oversaw the ordering, the quality control, and the delivery of the special factory direct order. Then the floor needed three weeks to acclimate to our house humidity and temperature. (He checks its' dryness with a special wood dryness meter). Then part of the flooring was carefully laid out before the actual installation. We chose to place the planks down the length of the rooms. The men studied the dimensions of the rooms and decided that they could start with the five inch width and end with the five inch width on each side of the larger room. Then they lined up the planks to get a visual straight line from the end of each hall across the large room. With this plan made, the floor could be laid in a proportional and pleasing way. I was impressed with the measuring and figuring to get everything right. After taking up our old parquet floor, Joe suggested a PVA moisture barrier providing not only, an air and moisture barrier, but a smooth surface over the rough splintered areas to lay the new floor. This sealant provides an unexpected "give" while walking across the finished floor as well. The stain color was customized to go with our cabinet and carpet colors. Joe, with us, even went upstairs and downstairs looking at the effects on the stain color choices from the windows' natural light and the rooms' electric light. A Bona stain choice was made. The floor actually blends with the house colors. Joe used Bona Naturale Ultra Low Sheen finish which is very durable, does not show much dust and dirt, and most importantly, mutes the oak's natural blackish veins to tan lines instead. As a result, the whole floor has an over-all soft, quality appearance. ( I must add another unexpected feature is that this finish is not slippery at all. So we do not need the stair carpet runners we expected.) The Daily Experience: Joe worked with us, educated us about our choices, imparted facts when needed, detailing with his experience and knowledge. Finally, he showed us how to care for the floor. He left a floor care kit and a warning against ever using the popular floor steam cleaner or any mop flooding of any kind. He always kept his word about when he or his men would be here and always introduced new people. He also always answered his phone for our questions. If something unexpected happened, he came right away and solved the problem such as when it was discovered that the steps on our stairs were unevenly spaced (a clear safety issue). His men are not only friendly, always on time, and clean up inside and outside every day. His men take great pride in their work. They are a blend of professionals and artisans. Every line is straight, from board to board from the hall to the far end of the room. Be it stairs, miters, or scrubbing curves to curves to the floor, on bended knees, his workers demand perfection from themselves. Their attention to detail is amazing. From the beginning, all cabinets, walls, lights, etc. were covered with plastic. After they left, I found no damage to cabinets or anything else. Due to the plastic sheeting, the dust filter equipment, and the daily cleanup, no sawdust was left behind. How unexpected is that! These men are also very thoughtful. Because we were living in the garage, when a loud sander came near the door, they gave me time to move my birds. But what was beyond my expectations was what his men offered to do for me. I feared leaving the house open due to the home invasion across the street. These men offered to eat lunch here every day. At any time, someone was always here. And when it was time to leave, they promised to call me and wait for me to come up and lock the doors. They always kept their word. Thank you guys from the bottom of my heart. I always felt safe. And you left me with a beautiful floor that I love. We highly recommend Joe's Hardwood Floors for both the beautiful floor and the ease of the daily experience. Sincerely, Amelia Hunt