Joes hardwood floors

Great experience.  Joe came over on time and gave me a quote within a day.  He was able to match the wood and took diligent notes on what we wanted done.  His recommendations were sound and in one are, recommended against hardwood in favor of leaving the tiles that were already down.  He was excellent with communications and his crew showed up on time, kept a clean work area, and finished on time with no surprises.  Overall, an excellent experience.  I have no reservations in recommending Joe.  Thanks.

Joe was incredibly patient and detailed when dealing with the HOA of my condo. They required confirmation that a certain level of sound proofing be used. He was very helpful in getting the authorization required to carry out the work. He worked with me on a tight time frame when the condo was vacant. The men showed up on time, were very friendly, and respectful of my directions concerning entering and leaving the building. All went well until I returned to check and see how the flooring looked. I hated it! I let Joe know and he was extremely responsive to my distress. We met the next day to discuss again what I wanted. While his workers ripped up the portion of flooring that I did not like he went to buy the replacement. They finished the job with just one extra day needed. It looks great and I love my new floor. Joe has good people working for him. The quality of the product and the workmanship is excellent.

We began the project by getting quotes - Joe was the first person to respond to my calls. He was fast, courteous, and answered all of our questions. It was pretty obvious that he know all the details involved with the hardwood floor process, because his responses were consistent with everything else we heard about the process.  Best of all, his price was very competitive with the other quotes (and we got the Angie's list discount!) In addition, our project had a tight deadline, and after discussing it with Joe he said that he could meet the deadline.  Based on all of this, and Joe's promptness and availability to answer our questions, we decided to go with him.
Joe's team were always polite and prompt, and they kept us up to date with the progress.  Our job had small challenges (doors needed to be shaved, weather stripping replaced, etc.) and the team was able to deliver with flying colors. They moved all of the furniture out and then back as expected, and covered all of the areas that were not part of the project.  The finished job looks fantastic, and the experience was was very positive for us.  Best of all, Joe was able to meet our deadline - which is very much appreciated. I have had floors done before in a prior home, and this experience was by far more friendly and professional.  It was also pretty obvious that Joe was on top of things and communicated with his crew on a constant basis, and personally took care of matters whenever necessary.
I would definitely recommend Joe to anyone needing hardwood flooring.

Very professionally done.  Workman were all very accommodating, capable and pleasant.  They were very helpful in moving furniture and offering to help make the area livable during the process.

Once we pulled the trigger, Joe was ready to go the following Monday, but we decided it was better to prep for painting before refinishing, so put him on hold for two weeks (start 5/13), which he was able to accommodate us on. It also gave us time to consider the future transition from hardwood to tile (DIY - Joe will come back to do the transition after I finish the tile).
5/13  It is going to be a hot one. Promised to reach high 90s where we live. To open the floor plan a  little, we knocked down a non-bearing pony wall in the entrance way, along with removing a bookshelf between kitchen and LR. There was nothing but subfloor under the pony wall, while the bookcase was mounted on top of the original hardwood and linoleum, which means that, in the DR/kitchen area, there are really three layer of vinyl/linoleum on top of 1/2" plywood, on top of subfloor.  
Joe called on Sunday evening to confirm that he would be by around 8:30 to get started. He actually got here around 8:10, by himself, to look things over. We discussed the DR/kitchen and where he would be filling the space left by the pony wall removal; he suggested it might be easier for us to simply cut and pry up the old subfloor rather than continue to spend days trying to heat and scrape up the existing tile to save the existing floor. He offered to have his guys cut up a section to help me get started - they ended up giving me a 12" starter row all the way around the edge of the transition area.
Joe left, his guys arrived within 15 minutes - three very friendly and upbeat guys who loved my dogs, and showed what great craftsmen they were over the next few days. At the end of the first day, Joe came back to discuss replacing several pieces of wood where there had been a metal transition piece nailed down between the dining room and living room, which we agreed on replacing after I sent photos to SO.
5/14  Another hot day. Jason, Joe and Dan arrived around 8:30, replaced the necessary boards and had the first coat of poly on before leaving the house sealed up for the night in mid-afternoon.
5/15 Joe came by again around 8 a.m.Wednesday morning, and we both got a good look at the area that had been replaced, which had not blended well wit the 55 yo original red oak. We discussed it for awhile, then he left and when his guys got there, they both agreed that it needed to be redone, which put us back a little bit time-wise, but ended up looking MUCH better than it had, so they got my OK, then put the second coat of poly on.
5/16  Final coat of poly late in day; looking very nice...
5/17  Joe stopped by around 8:30 to check everything out. Patched area looks great now; overall it is a beautiful job, especially with the satin finish. Sure you can see faint nail holes from crazy people who tacked wall-to-wall over hardwood in the last 50 years, but the natural finish lightens up the whole house. Plus, he'll come back to make the transition pieces once I finish the tile project later this year.
Great job!

Joe's Hardwood Floors did a quote for me on March 19th.  The quote was for $ 1650. with the discount from Angie's list.  He was very punctual, he was very thorough and seemed to know what he was doing, what he was talking about. I liked him very much, except that his quote was about $500 more than the other two quotes I got.   I would definately consider him again if the price is more in line, defintely.

From the start I could tell that Joe had the experience and knowledge in dealing with wood floors.  He never tried to "sell" me more than I needed.  Especially when we were dealing with the areas that were stained.  He stated that some of the areas would be dealt with in the sanding process and others may not be as crucial.    He was absolutely correct.
When the work begin, they started on time, took care to cover certain areas that did not need to get the dust from the sanding.  His men were professional and cleaned after themselves.  I was thoroughly pleased with the quality of job they did.  Although we started out with several stains at the beginning once Joe's crew completed the work, you could not even tell were the stains were.  They did an amazing job and I was thoroughly please with the final product.  I would definitely recommend them.

Everything went really well.  They even finished a day early.  I asked them to deliver the base boards early so I could paint them before they installed them and they did.  Frank, Josh, and Dan did a great job and worked really hard each day.  They even vacuumed the drive way to remove the saw dust each day from cutting the boards.  The floors look beautiful!  Thanks Joe and team.

We got a discount for being an Angie's List member. He was great. He was really honest and he was punctual. He had a lot of integrity. He had a disabled person on his team that was deaf and I really liked that. We would absolutely use them again.

The company was very responsive and we set-up a time for an estimate within a few days of contacting them.  Joe asked what I needed and explained the process thoroughly.  A quote was in my email box within 24 hours and we set a date.  The gentlemen arrived promptly the day of the service, performed the work flawlessly and returned the next day to make sure I was happy and the floor was "curing" properly.  They were great!

(Summary note:)
The beginning to end time line for this 1100 sq. ft. hardwood floor follows.  (Note: there were no contractor delays, but the measured acclimation time is imperative. )
3 weeks initial acclimation
1 week to tear out old floor, coat with a PVA moisture barrier and install the new  floor.
3 weeks post installation acclimation
1 week to sand, stain, and apply 3 coats of  Bona Naturale Ultra Low Sheen Finish
2-3 days cure time

The price was similar to others, and we picked Joe partially based on reviews on this page, and mostly because he seemed truly engaged in his workmanship and honestly proud to be asked to do this job (it's a beautiful house). Even with such high expectations, we were impressed. Joe knows floors, so he found matching wood very fast. Having 2 rooms redone means you have to give up your house for a few days. Joe and his team made it easy: they were there, as scheduled, performed as scheduled (and beyond the call of duty by re-installing the closet cabinets), were good-humored, helpful, and altogether enjoyable.

The scheduling worked like a charm, there was no overrun, no cutting corners, zero problem: all at the highest level of professionalism. And when it was all done, Joe came back out to tell me how to clean and maintain the floors, and reassure me that if we had ever any questions or need for advice on a dirt patch or a ding, would we please call. I wish all contractors were like Joe.

A representative of Joe's Hardwood Floors came to our house with samples, measured the rooms, and left us some samples to choose from. After we chose the flooring, we were sent a price. It was competitive with prices for carpeting so we went with the bamboo flooring. They scheduled (and rescheduled) the installation to coordinate with the contractor remodeling the bedroom. They arrived in the morning and were finished by the late afternoon (about 360 sqft.). I called them about some nail holes and chips that were visible and they sent some people out to fill them promptly.

Joe came out for the initial estimate and thoroughly inspected the area and existing floor. He laid out the pros and cons of refinishing in a very honest way and explained that some manufactured hard wood can be constructed unevenly, causing the sander to make pinhole sized cuts through the top layer. He took a sample of my floor to his shop to test it out over the weekend. I got a call back the next week that we were good to go. We scheduled a time and his crew showed up and worked through the weekend. The were very professional and knew their business. At one point I even stopped them from applying a stain and they had to resand one area. They took it all in stride. The finished product is excellent. The floors look better than new.

The two men were on time and promptly started work.  One started pulling up the old carpet while the other started sanding. By mid day the floors were sanded, I was amazed how fast the machinery worked on the initial sanding.  This was pretty much dust free but getting the edges and stairs not so much, but a plastic barrier was placed to keep dust out of other areas.  Turns out the second day was spent replacing 90 pieces of wood flooring and sanding.  You can't see where the wood was replaced it matched perfectly.

The next step was applying three coats of finish which was sanded each time so final results was perfectly smooth. After everything was complete Joe the owner came by to check the results, and offered to fix anything that I thought wasn't right.  He also gave me a Bona cleaning kit to keep everything looking new. I've got to note one of the workers was completely deaf, since birth, but he know what I was saying and if I wasn't informed of his disability I don't know if I would have known.

Joe's Flooring not only was able to save our floors, they are so beautiful and look brand new.  We can look forward to a minimum of another 20 years out of our floors with only a touch up every 5 years or so. Joe's team of professions were quick and efficient and super nice.  We stayed in our house during the refinishing and they were very helpful and considerate.  We couldn't be happier.

Joe and his team are just awesome. Joe is the ultimate professional, as are Jessie, Jason and Sean, his team. The job they did is absolutely beautiful. It is hard to believe they are the same floors. I couldn't be happier! I would recommend Joe to anyone who asks. Finding Joe was one of the best remodeling choices that I even made!

Joe and his team came on time and were very professional, courteous, clean and efficient.  They worked steadily and completed the job well with in the 3 hour window.  The original bid did not include a strip of floor around the area rug.  Joe's  team included that without any additional charge. The floors are very old and Joe made no promises as to how perfect the floors would look after he was finished.  He exceeded  our expectations and we are thrilled with how the floors look.  He blended stain to match the existing floor in a sun-damaged area and it looks great.  I would definitely use them again and am so thankful he is in business to help us with floors that have been around since 1929.

WOW.  From the word go, Joe and his team of amazing workers made this project fun, exciting and the results were outstanding. 
Joe was completely accommodating with an ever changing schedule due to other contractors working on our home.  I know I tried his patience, but I never knew it when I spoke to him or met with him in person. He was always so great to calm fears, explain things thoroughly and come by to clear up any confusion that may have taken place. He is an ultimate professional who knows his stuff and takes a lot of pride in making his customers happy. 
Our floors had been sanded before by some tenants who rented the home before I owned it.  The floors were very thin in places and had some pretty bad stains.  Joe was so great about setting expectations about what to expect with the finished product. 
We were blown away when the final coat was applied.  Way beyond what we had expected or even hoped for with the damange that was done by the amateur work before them. His team took our job, put their hearts into it and did their ultimate best to make it look great. I could not be happier. 
Not one complaint about this job. I highly recommend Joe and his team. 

5 star rating, no big mess and everything was as neat and clean after the job was completed.  He hauled away all the old carpet.  The job was finished in about 3 days.  There were very efficient and professional.

I contacted Joe on Friday morning and his workers were there on Saturday!! They did an awesome job.

Sean and Jason (?) showed up on time, worked hard, and left the house looking like they were never there...except for the floors!! They repaired a couple of damaged slats and then cleaned and finished the floors. I can hardly tell where the new slats were put because they did such a good job staining them to match what was there.

I will hire Joe again when I need the floors sanded and refinished.

This is an excellent organization who are truly focused on producing satisfied customers. They were clear in their communication, on schedule and did excellent work. They are one of the best suppliers in terms of quality and value who I have dealt with in recent years.

Joe and his team worked very well with both us and our contractor.  They communicated well.  They were always on time and super professional.
Simply put they were great.  I would recommend them to anyone.
The quality of the work was superb.  At one point we were a little unhappy with some of the boards that were put in and Joe's team corrected them right the next day.
Thanks Joe!!  You guys rock!

Joe's customer service is beyond imagination. A couple of months after Joe finished the job, my husband emailed him with a question at midnight on a Sunday and he replied in five minutes. (Joe made my husband feel guilty about contacting him so late.) He and his staff blew us away with their knowledge, technical skills and extremely-responsive customer service. BTW, we have texted Joe with questions (we're wood-floor newbies) and he has always responded within minutes. We're not sure if he sleeps.

We had 5 businesses come to our house to provide estimates to refinish the original hardwood floors in our house we recently bought (about 1100 square feet). They were covered in carpet for who knows how long. Sean came and we felt immediately comfortable with him. He was very knowledgeable about the process and answered all of our questions. Originally we were going to be out of town for the process and he had offered to send us pictures during the entire process. Luckily, we were able to be in town and watch the progress firsthand. Him and his crew did an incredible job. We couldn't be more pleased. They finished ahead of schedule and gave us very clear instructions to maintain the high quality of the floors. Sean made sure that all of the details were covered and even came in a little under budget. We couldn't recommend Joe's Hardwood Floors more highly. If you are thinking about refinishing your hardwoods you definitely need to call them to get an estimate. They are incredibly professional and trustworthy.