Joes hardwood floors

I have Mirage maple wood floors and I've used Joe twice in the past 5 years or so to repair, replace, sand, re-coat and weave new wood with old wood. Joe and his crew really know their stuff and do a great job. Communication, advice, price and final outcome have been absolutely spot on. Would hire Joe again in a heartbeat and would highly recommend calling Joe if you're thinking about doing any wood floor project.

Excellent. An amazing company with talented staff. Even though I bought the wood from another company - they did an absolutely expert installation. We checked with at least 4 other companies who all promised a lot, but were scratched off our list quickly. Joe's 40 years answered every question, gave us a fair price, and from start to finish we were thankful that we chose the professionals ! they almost walked on water. 😉👍😇 Friendly & caring staff, hard workers, and incredible value. We are re-hiring them for a second project, and starting next week.

This company is excellent. They are professional, thorough, and kind. They saw our progress through from beginning to end with skill and professionalism. Great company and great work!!!!

Joe's Hardwood did a great job blending existing wood floors with new wood floors and finishing so that you can't tell the difference. Their foreman on site Alex was a perfectionist.

Highly recommend this reliable company. Joe is an old-school craftsman who knows his materials and can give you expert advice. His crew is held to his high standards. They are efficient, punctual, clean, and thorough. Joe did the flooring in both our house and our condo. Excellent work and price both times.

Our hardwoodfloors went from looking scuffed and botchie and old 2 beautiful lighter-colored modern brand new appearance! Joe was explicit and descriptive with the process and his workers were prompt and consistently showed up 5 days in a row. Alex was detailed from beginning to end, from sanding to putting back on the baseboard, and meticulous with the finishing. This company is worth hiring.

I am very happy with the installation job that Joe's Hardwood Floors did for me. The floor looks great and I appreciated all the thought and care that went into the installation. I would highly recommend.

I had bamboo floors installed several years ago and the floors and stairs were falling apart due to poor workmanship, creating a dangerous situation on my stairs. Joe’s team came in and reassembled the stairs properly and leveled the subfloor. The stairs are now safe and the floors are no longer bumpy!

Everything went as planned and described from the estimate given. Justin is very honest, friendly, and professional. The workers, Mike and Jason, did an outstanding job; the floors are beautiful now and look like new. We are extremely happy with the whole experience.

The manager Dustin contacted me and arranged to inspect the work. During the inspection, I was impressed by Dustin’s knowledge and experience. He offered a simple no-cost solution to our immediate problem as well as a more comprehensive strategy to replace the entire floor in the future. He told me that his installers would make the repairs within a few days, as their work schedule allowed. That was nearly a month ago. I have left voicemail and text messages for Dustin, which have not been returned.

This review has been a long time coming. Joe's did work on my place about a month ago but I have been extremely busy with little ones and a demanding job, and have felt guilty every day for not doing this earlier. In a nutshell, they FAR exceeded my high expectations. Hopefully you will read on to understand why. But, before that, you should know that I have a lot contractor friends from various trades who were completely impressed with their work, attention to detail, and UNBELIEVABLE customer service (more about that later). I had the pleasure to interact with Dustin, Jason, Mike, and Frank. Dustin is the project lead who bids and oversees the projects. He is an honest and friendly guy and my family really enjoyed shooting the with him. It was clear that customer relationships were very important. I am eager to explain my interaction with the other guys, but first, a little context regarding the work they did would help. Our house was built in 1945. We purchased it as a fixer-upper in the Mount Helix area about three years ago. It had disgusting carpet and I realized it had hard wood underneath. Like a lot about this place, the wood was not cared for over the years. My wife found some sort of Groupon for professional carpet cleaning after we moved in and the guy (whom I also found very credible) said that the carpet was at least 25 years old and that he would do his best. Anyway, I ripped it all out and did my due diligence on companies to refinish the floors. Coincidentally, my high school friend, Art, just moved down the street. He works for a popular home building company and was having his hardwood floors redone at the same time. He offered up his "connection", but I went with Joe's. I could go on about this, but to cut to the chase, he looks at my floors and wishes he had done the same. I apologize for knowing that this is going to be so long (part of the reason that I hadn't done it earlier), but there are details that I can not dismiss. Be informed. What I will describe in greater detail is the discovery of original mixing of two different types of wood that would have to be matched with the demo of tile in the kitchen so that it would be unnoticeable (you really need to read the detailed description of this to fully appreciate), the terrible condition of the original wood in certain places (rot and uneven surfaces), the challenges of removing a finish from 70 years ago, and finally the very tricky handling of baseboards on bull-nose corners with sunken in door frames. This is getting too long, so I will not go too much into detail, but let me say, this place was a challenge and they never tried to change the bid. I want to same some space to talk about Mike, Jason, and Frank. I have 80 employees that I am responsible for. When you are responsible for an employee, you are responsible for everything that they do. I am reading over my texts to Dustin right now to quote what I said in real time and realize that I am a picky pain in the rear. "Your guys are killing it! We couldn't be happier. They have such great attention to detail. They even took it upon themselves to fix the register and lower it!" "The floors look (bleeping) awesome! Jason and Mike are amazing and their customer service is unrivaled. I made sure I bought them lunch a couple of days for how hard they were working, especially for coming in on a Saturday." (that was because it was so challenging to sand the varnish finish from the original wood). Mike and Jason were an absolute pleasure to have at my home. My kids, wife, and dogs loved hanging out with them for lunch. Like I said before, the baseboards were an absolute pain in the rear. I like 22.5 degree cuts around bullnose. I have done it myself in a previous home, but this place is a whole different monster. My other place was built in 2003. This place left no room for the thickness of contemporary base boards. In my haste while at work, I originally approved a method that would work for most. But, I am a picky pain in the butt, so I texted Dustin and said that I wanted it a different way. He did't bat an eye. I told him that I knew I was being a pain and he seriously told me, "No, if you are feeling that way, then we need to fix it. Our job is make you satisfied." I nearly fell over. I knew that it would add another day. So, listen up my friends and follow suit with your actions. I insisted that the quote be adjusted to compensate for the extra work. I still feel like I got an unbelievable deal. My wife, who has trouble parting with money, says it was the best experience ever. I could go on, and perhaps I will at a different time. But, if you want to get top notch service, incredible craftsmanship, and know that your money was well spent, I recommend Joe's without reservation. They will be doing my condo (as long as they will go to Temecula...) To wrap this up... Dustin saw that there were two types of wood, white and red oak, and mixed the beautifully. Frank didn't get enough praise here. He did so much unexpected work because there were so many challenges with this job. He was just like the others. Very cool. I would have them over for a barbecue any time.

I was SO surprised at how well my old floors turned out, they looked brand new and that is saying so something! When I got new floors Joe gave me his recommendation because I could not figure out what type of new flooring I wanted. He looked at my style and was right on! They are PERFECT!! His staff was clean, friendly, and very thoughtful of the stress that can occur when your home is in disarray. Thank you Joe, Dustin, and the team for everything!!

We researched and obtained six formal quotes from a variety of local and national flooring companies. Dustin, manager of Joe's Hardwood Floors, provided the most detailed quote that was also one of the most competitive price-wise. Dustin listened very carefully to our needs and brought over samples. We decided on a beautiful, hand scraped 5 inch planking. The workers carefully ground down old adhesive and filled in low spots on the slab with an overlay compound. A final grinding was performed. The important preparation work was very thorough. Next, the workers meticulously cut and glued down the planking. The net result was a spectacular floor. Dustin followed up with a walk through and gave us helpful upkeep advice. We now have a beautiful, durable wood floor that transformed our downstairs living space--all at a very reasonable price. Joe's Hardwood Floors extended us that rare combination of service, price, and quality! Highly recommended!

We called multiple times. Received one call back as a message. Would never hire someone who treats potential customers so poorly. Not professional.

Very well. Joe is professional and courteous.

They did a wonderful job. Very nice workmanship and very good cleaning up after themselves.

We are so happy with the way our oak hardwood floors look now that Mir and Christian worked their magic. The floors look brand new and they definitely are not. Mir and Christian had refinished our kitchen floor several months ago and did an outstanding job. It was a no-brainer to have them refinish the rest of the hardwood floors. They did an exceptional job protecting our furniture and carpet when they sanded, stained, and sealed. And, they always cleaned up at the end of their day. They are hard workers and are nice guys. They know what they are doing. Did I say that we are very pleased? We are!!! Thank you.

Floors turned out great. Excellent repair of hardwood. Process took longer than expected. Joe's is a very responsible company. I recommend them highly.

Dustin is honest, down to earth and passionate about his work. He is the manager but he came out as promised and finished the job all by himself because his team is busy with another project. He did a good job at a very reasonable price within the required time frame. Thank you, Dustin. I would have no hesitation in recommending Dustin to my friends who want a hardwood floor.

Thanks to Dustin for doing lots of research and finding oak flooring that matches our existing flooring. Our flooring is old so it took lots of effort on his part to get what we needed. Frank and Mike worked hard prepping the room and installing the new hardwood. Frank did an awesome job hiding cables and cords...it wasn't easy but he did it. The stain and sealant applications by Frank and Dustin finished off the new flooring beautifully. They were very accommodating on our tight schedule and we thank them for that. They care about doing a nice job and making sure their clients are happy and they are nice guys to have in your home. Thank you for a job well done. We love the new look of our room.

We are very pleased with the work done on our kitchen floor by Mir and Christian. The floor looks brand new and it definitely isn't. They took great care in sanding off the sealer and stain. They replaced several boards that had been damaged by a leaking ice maker and you can't tell those boards from the others. They stained and then sealed the oak floor with several coats of sealant. They worked hard, took pride in their work, and were really nice guys. We were impressed with their skills. Would definitely use them again. Dustin gets lots of credit for coordinating the timing of this job and another that will get a separate review. Customer satisfaction is at the top of his list.

It was a great experience. I had a floor furnace removed and they patched up the hardwood floor that was there. I've used them for 4 or 5 years. They always do a great job. They have great communications as far as things you need to have done and how to take care of things after they have done the work. I don't have anything to compare it to but I am happy with the pricing.

Dustin and his crew did an excellent job! They showed up on time every day, provided options when the project experienced a few "hiccups" (through no fault of theirs) and left the house cleaner than it was when they started the job!

If you're looking to refinish your hardwood floors this company is the best. Dustin was so friendly, knowledgeable, and always on time! He kept us updated on the project and answered all questions thoroughly. We didn't have enough power in our condo to support the sanders and they were able to bring in sanders that operated in our condo! The finished product looks amazing!! We had a few pieces that were damaged by water and they were able to replace those pieces. We are so pleased with our floors!

If you're looking to refinish your hardwood floors this company is the best. Dustin was so friendly, knowledgeable, and always on time! He kept us updated on the project and answered all questions thoroughly. We didn't have enough power in our condo to support the sanders and they were able to bring in sanders that operated in our condo! The finished product looks amazing!! We had a few pieces that were damaged by water and they were able to replace those pieces. We are so pleased with our floors!