About us
Business highlights
44 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Warranties
YesEmergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.8157 Reviews
Showing 51-157 of 157 reviews
Noelene F.
11/2013
heating & air conditioning/hvac
+ -1 moreThey did a good job. I called them and they were able to come out when I wanted them to. I have used their services a couple of times and I have always been pleased.
Description of Work: They conditioned the unit to get it ready for the winter.
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Yes, I recommend this pro
Christopher G.
11/2013
heating & air conditioning/hvac
+ -1 moreThey diagnosed what the noise was and that it was not something that could be repaired. They were upfront with the cost. I have nothing bad to say about them.
Description of Work: I had them come and look at my heater because it was making a strange noise.
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Ingrid E.
11/2013
heating & air conditioning/hvac
+ -1 moreThey are one of my favorite companies and I also like that they are local. They are really good at what they do and they are always timely. They never over charge and I am really happy with their service. Scheduling is very easy and they accommodate to my time frame. I have been using them for about a year and half now.
Description of Work: They service our five AC units and the furnace system. They also do minor repairs as needed.
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Yes, I recommend this pro
Roger N.
11/2013
heating & air conditioning/hvac
+ -1 moreThey were excellent to work with. Their prices were reasonable and the service was prompt. If I have any issues in the future I would definitely call them.
Description of Work: They did a repair and inspection to my heating and air conditioning unit.
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Yes, I recommend this pro
Michelle M.
05/2013
heating & air conditioning/hvac
+ -1 moreIt was ok. I would consider using them again in thefuture.
Description of Work: They installed a furnace.
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Yes, I recommend this pro
Carol E.
05/2013
heating & air conditioning/hvac
+ -1 moreThey were very professional, courteous, and I was satisfied. I would consider suing them again the future.
Description of Work: They installed a new furnace and A/C.
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Yes, I recommend this pro
John B.
05/2013
heating & air conditioning/hvac
+ -1 moreI had a good experience with them. I didn’t have any problems with them. They were on time and did the work. You don’t have to watch over them and they just do their job.
Description of Work: They serviced the heating and A/C unit. I also buy parts for my unit from them
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Yes, I recommend this pro
Stephen A.
05/2013
heating & air conditioning/hvac
+ -1 moreThey were great, and I had no problems with them Mike is a real good guy. I got what I paid for. I would use them again the future.
Description of Work: They installed a ductless A/C System.
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Yes, I recommend this pro
$2,800
MARY G.
05/2013
heating & air conditioning/hvac
+ -1 moreThey did a fine job and it was a reasonable price. I would consider using them again in the future.
Description of Work: They did a repair on my A/C and furnace
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Yes, I recommend this pro
$168.41
Aug B.
04/2013
heating & air conditioning/hvac
+ -1 moreSo, basically I'm waiting to call them again and have them come out again but I will INSIST that they pay me if they come late. I used them because they got such an excellent rating on Angies List. But if the treat more jobs like they treated me, I'm sure that rating will go down.
Description of Work: I wanted a review of my system and I was concerned of a strange sucking squeeky noise coming from the intake. I told the booking agent about it. She brushed me off and said yeah yeah, if he hears it when it's there he can write up an order and tell you what the next steps would be. They ask for payment in advance. Good for them. They came late so I wasn't there and left me a slip of paper that said everything was fine. I called and said well, it wasn't fine the noise was stlll there and what did they want to do about it. They said that they would have to come again and if they heard the noise, they would report. I told them that when I left the house the noise was going and I didn't understand how they couldn't have heard it.
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Yes, I recommend this pro
$350
Response from Alicia Air Conditioning & Heating Inc
Kelly C.
03/2013
heating & air conditioning/hvac
+ -1 moreThough we like this company, we ended up going with someone else.
Description of Work: Wanted to replace the a/c & furnace.
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Yes, I recommend this pro
Jeremy L.
12/2012
heating & air conditioning/hvac
+ -1 moreExcellent company...very honest: recommended only the work that actually needed doing. Mike & Joe very easy & straight-forward to deal with, they did exactly what they said they would, on time & for the reasonable price they quoted. Would definitely hire again.
Description of Work: Removal of old ducting & asbestos insulation then replace with new
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Yes, I recommend this pro
$1,500
Randall M.
08/2012
heating & air conditioning/hvac
+ -1 moreThe unit is working but every time the compressor kicks on it hammers so loud you can hear it inside the house and the lights flicker in the house. The service tech stated he thought it my be the breaker placement in my electrical panel and that may be the cause of the hammering sound and the lights. The breaker has been in the same place for the old 5 ton compressor and for the new unit so I don't understand that diagnosis. So overall not good at all. poor response, lied to, and a repair that still appears to have problems.
Description of Work: My air conditioner stopped working on one of the hotest week of the year 7/3/2012, the company that installed my original unit in 2010 had changed ownership and was not going to honor the warranty and they no longer were a certified Carrier repair facility, so I found Alicia Air on Angie's List and I contacted them they pushed me out 5 days to someone come even show up, and then another day due to their workload. I explained that I needed someone immediately because we run a business in our home, the phone representative Peggy demonstrated a "don't care" attitude. When service tech finally showed up he said we had a leak and had three options: perform a immediate test which may or may not indicate a leak, perform a one week test, or re-charge and hope it holds. I took the one week test and the tech said someone will contact to make arrangements I need 85 dollars for my time. a week later another person showed up to start the test, and he was to return in a week to locate whether the leak was on the compressor side or unit side. The day the tech was to show up the phone rep Peggy from Alicia Air stated that their tech that had started the test had called in sick and we would have to wait another day, I protested and said can't you send someone else, to which she repied do want the original tech or someone not familiar with the test?? The next day a different tech not the original showed up and said he did not know anything about the other tech ( I felt lied to) . He found the compressor and the connection to the compressor to be the problem, the tech left and I to wait almost another week for the boss to give me a call to find out was covered by the Carrier warranty and what I was going to have to pay. I was going to have to pay the labor, tests, Puron costs, and for the service calls prior approx1,400 dollars. Four days later the repaired the unit a total of almost 4 weeks from the first call to final repair.
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$1,400
Karen Z.
08/2012
heating & air conditioning/hvac
+ -1 moreExcellent. The technician was on time and completed the job in a timely manner. He was very professional and the job went very smoothly. I would recommend Alicia Air and use them again.
Description of Work: My hydronic system was dripping water from the secondary line when I used the air conditioner.
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Yes, I recommend this pro
$125
FRANK P.
08/2012
heating & air conditioning/hvac
+ -1 moreThey did a great job. When a leak sprang up at the outside water connection they came in immediately to fix it. I've used them before to install a whole-house air conditioner as well as a small wine-cellar air conditioner. They always do a good job.
Description of Work: Alicia Air installed a whole-house humidifier.
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Yes, I recommend this pro
$4,000
Margaret S.
07/2012
heating & air conditioning/hvac
+ -1 moreI requested the diagnostics, wire hookup and thermostat, the tech recommended the other two things. He was very professional and quick. All is working and I am happy.
Description of Work: Tech arrive on time, performed diagnostics, attached wire for outside unit to work with inside unit, added freon and taper safety caps, and installed updated thermostat I had already purchased.
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Yes, I recommend this pro
$240
Tim S.
05/2012
heating & air conditioning/hvac
+ -1 moreJoe visited me on a Monday morning to review my HVAC system, and suggest a solution to inadequate performance. I was fully expecting to replace the system. He returned the next day with another staff member so they could further explore the issues and discuss the situation. I was very impressed with my communications with these people, and their professionalism. I would certainly recommend them to others based on their time and discussions with me. In the end we selected another company. However I am sure we would be very satisified with the work Alicia Air would have provided. In this case, we had very positive results from each contractor.
Description of Work: Alicia Air was one of several companies who offered an estimate for replacing a dual HVAC system
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Yes, I recommend this pro
Richard M.
01/2012
heating & air conditioning/hvac
+ -1 moreIt is always a good idea to get estimates from more than one service provider. Before I gave the job to Alicia, another firm gave me an estimate that was materially higher.
Description of Work: Alicia did repairs on the heater/air conditioner at a rental property I own. I got estimates, and Alicia's was lower. They did a great job of coordination with my renters, and I have had no problems since.
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Yes, I recommend this pro
$1,600
Mary Alice W.
11/2011
heating & air conditioning/hvac
+ -1 moreThey were always professional and did a good job for me.
Description of Work: They were the company that I used for my air conditioning needs at my old home.
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Yes, I recommend this pro
Dennis and Paula M.
10/2011
heating & air conditioning/hvac
+ -1 moreEverything went fine. It was for a rental property of mine but the renter said that the tech was on time and professional.
Description of Work: They came for an A/C unit tune up and replaced a part on the unit.
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Yes, I recommend this pro
$205
Daniel M.
09/2011
heating & air conditioning/hvac
+ -1 moreIt was a pain. Alicia Air is the only provider approved by the association, so we assumed we would get a high price. On top of that, even though the outdoor portion failed (association responsibility), we had to replace the whole thing. This also was suspicious. The explanation was that the old refrigerant is not allowed and so both parts have to be changed to match. I guess I buy that. Anyway, the job went well and a competitive quote came in higher, so I think Alicia Air was honest and did a good job.
Description of Work: Replace heat pump, indoor and outdoor parts. The association paid for the outdoor portion.
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Yes, I recommend this pro
$4,000
PHILLIP R.
03/2011
heating & air conditioning/hvac
+ -1 moreThe problem was diagnosed in the first visit. But, the company did not have a new part in their inventory. The part was ordered and arrived in a few days. The company installed the new igniter and the furnace has worked flawlessly since.
Description of Work: The furnace igniter burned out and needed to be replaced.
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Yes, I recommend this pro
$180
STACIE L.
01/2011
air duct cleaning, heating & air conditioning/hvac
+ 0 moreAs far as I remember, everything was fine - I would have remembered if my experience was bad. I don?t remember the actual amount but the price was fair. I would use them again in the future if necessary.
Description of Work: I used Alicia Air Conditioning & Heating Inc to clean a vent. It was not anything major.
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Yes, I recommend this pro
Fred N.
10/2010
heating & air conditioning/hvac
+ -1 moreI called about having some minor HVAC duct work done for a room remodel. When I described the work, the guy suggested that I could probably do it myself and save some money. He asked questions about how the duct came into the room, then ordered me the materials I needed. I went by the shop and picked them up and everyone at the shop was cool. The parts went together just like he said and it came out great.
Description of Work: Provided HVAC duct materials for a room remodel.
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Yes, I recommend this pro
$200
Kevin R.
07/2010
heating & air conditioning/hvac
+ -1 moreDuring free gas company appliance service visit (new "older" home) it was discovered there was an air gap in the interior furnace closet which needed to be sealed. Also exterior AC units needed new conduit's. Alicia Air came out, told me I needed a $500.00 fan repair and never did get back to me an estimate for the work requested. I contacted them, job supervisor quoted an outrageous sum to seal air gap and replace conduit, did not use. Did use another company, good work and fair price. Sad experience as good friend who owns a commercial HVAC service in Huntington Beach suggested using Alicia Air (did not use friend as he is a friend and did not want to bother him in prime commercial HVAC emergency season).
Description of Work: Estimate only, no work performed due to price.
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$85
Contact information
26824 Vista Terrace, Lake Forest, CA 92630
http://aliciaair.comService hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMLicensing
Bonded
Insured
Licensed*
Trade License Number
525314
Trade License Locale
California
Trade License Authority
Contractors State License Board
Trade License Expiration
02/28/2022
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning,
Insulation,
Plumbing,
Appliance Repair,
Energy Efficiency Auditing
FAQ
Alicia Air Conditioning & Heating Inc is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Alicia Air Conditioning & Heating Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Alicia Air Conditioning & Heating Inc does not offer free project estimates.
No, Alicia Air Conditioning & Heating Inc does not offer eco-friendly accreditations.
No, Alicia Air Conditioning & Heating Inc does not offer a senior discount.
Yes, Alicia Air Conditioning & Heating Inc offers emergency services.
Yes, Alicia Air Conditioning & Heating Inc offers warranties.
Alicia Air Conditioning & Heating Inc offers the following services: Heating & AC – Insulation, Ductwork, High Efficiency Equipment, Energy Efficiency Auditing, Leak Testing, & Air Quality.
Contact information
26824 Vista Terrace, Lake Forest, CA 92630
http://aliciaair.comService hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PM