Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

McLay Services, Inc.

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

$20 OFF WHEN YOU MENTION YOU FOUND US ON ANGIE'S LIST (not applicable with other specials, coupons, preventative maintenance agreements, Storefront, or Big Deal). Since 1978, McLay has been providing dependable, high quality air conditioning, heating and plumbing services for a wide range of residential, industrial, commercial, educational, healthcare, public facilities and advanced technology clients. Our Technicians are NATE Certified and have installed hundreds of systems in our service area. We have earned a reputation for doing the job right the first time. We believe in customer satisfaction. McLay also offers complete Plumbing service and installation for Residential and Commercial customers.

Business highlights

47 years of trusted experience
Emergency Services Offered

Services we offer

RESIDENTIAL & COMMERCIAL: Complete Air Conditioning, Heating & Plumbing - Service, Repair & Installation. ADDITIONAL SERVICES: Duct Cleaning, Leak Detection & Video Inspection, Slab Leaks, Water Purification & Softeners, Back-flow Testing, Water Heaters, Tankless Water Heaters, Standard & Custom Fixture Installation, Bathroom & Kitchen Remodels, Toilets & Bidets, Pressure Regulators, Copper Re-Piping, Hydro-jetting, Drain & Mainline Clearing, Sewer Repair/Replacement, Preventative Maintenance.

Services we don't offer

Call to verify

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8265 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
7%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 126-150 of 265 reviews

Sharon F.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
They finished all the work in 2 days. They were very efficient. I was impressed with the high quality of service. I highly recommend McLay.
Description of Work: complete new A/C for two houses

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from McLay Services, Inc.
Thank you for your feedback. We appreciate customers sharing their experience. We realize that you always have a choice with whom you do business and want to thank you for choosing us. Best regards, Archie McLay

Craig W.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
The service was great. We did have a couple of glitches but it was out of their control. We had to work with a bateman company. They got in touch with the company and had them come out. They cleared out the asbestos and we were going to have the bateman work done that same day. However, that company said they should wait another day. As side from that, everything has worked out well. I have not used the air conditioner but the heating is working great. We have noticed a significant reduction in our energy bill.
Description of Work: They completely replaced my entire heating and air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from McLay Services, Inc.
We are always pleased to receive comments from customers. If we can be of service to you in the future, please let us know. Thank you.

Mark M.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
They did perfect; they are great. The price was fair. They were very professional and had good follow up.
Description of Work: I used McLay Plumbing, Heating & Air Conditioning for A/C and heating.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Response from McLay Services, Inc.
Thank you for your feedback. We appreciate customers sharing their experience. We realize that you always have a choice with whom you do business and want to thank you for choosing us. Best regards, Archie McLay

Taeko S.
01/2013
5.0
plumbing, drain cleaning
  + 0 more
They were very responsive and had to come back again for another line problem. They did a great job and explained the process very well. They were very professional.
Description of Work: The performed an unclogging and installed a disposal installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from McLay Services, Inc.
Thank you for your feedback. We appreciate customers sharing their experience. We realize that you always have a choice with whom you do business and want to thank you for choosing us. Best regards, Archie McLay

Sharon G.
12/2012
5.0
plumbing
  + -1 more
McLay service personnel were very professional, knowledgeable, personable and honest. No hidden charges. Stressed that I should use all affected fixtures for a period of time to ensure that there were no additional leaks before having the walls restored.
Description of Work: Provided detailed evaluation of a problem that wasn't visible (no standing water; slow leak from a fissured pipe inside a wall located behind kitchen cabinets): measured water levels and diagnosed the problem. Recommended restoration companies and gave pointers on how to obtain the best price for services rendered. Once the cabinets were removed and the walls taken out, McLay's plumber came in, immediately found the leaks and repaired them within a few hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from McLay Services, Inc.
Thank you for your feedback. We appreciate customers sharing their experience. We realize that you always have a choice with whom you do business and want to thank you for choosing us. Best regards, Archie McLay

SUMIKO S.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
I have been using them since 1995. They are very good people. They are family owned and operated and very honest which is why I like them. Their prices seem to be fair as well.
Description of Work: Replaced my entire furnace and are coming back to replace the water softener and water purifier as well when it comes in for delivery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janine M.
11/2012
5.0
heating & air conditioning/hvac, plumbing, water heater repair, drain pipe
  + 2 more
They were professional on all levels and perfectionists as well. This is a rarity in today's market. In a very large remodel job, they were the only contractors I could depend on.
Description of Work: McLay repiped and remodeled my entire house. They were the consummate professionals.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from McLay Services, Inc.
Thank you for your feedback. It's always a pleasure working with you! We wish you and your family all the Best!!! Best regards, Archie McLay

Nancy A.
10/2012
5.0
plumbing, drain cleaning
  + 0 more
Good service, right on time, helpful explanations of trouble and what needed to be done. Arrived on time relayed on the telephone.
Description of Work: Removed & installed a new great flushing toilet. Also cleared out drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480

Selina C.
10/2012
5.0
home remodeling
  + -1 more
They are very responsive, professional.
Description of Work: They replaced my garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pat C.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
August 29, 2012 was a very hot day, in fact I believe it was over 100 degrees. My air conditioner suddenly stopped cooling and started making some very scary noises. I called my usual A/C guys and they couldn't respond for two weeks, so I started looking on Angie's List. I called several companies, but they were understandably too busy to respond right away. When I called McLay Services, Inc. they promised to have a technician at my house within two hours. In the meantime, I shut the system down because it was making very loud sounds and not providing any relief from the heat. Todd arrived right on time (if not a little early, thank goodness!) Of course, when we turned the system back on it was not making the noises and was providing some cool air. Nevertheless, Todd did a very thorough check of the system inside the house and out. He checked the filters, air flow and several other items that could be issues. About the time he was starting to explain that it was an older unit and probably just couldn't keep up with this type of heat, the noises started again. Todd shut the unit off and opened it up. He found that a contactor was burnt and no longer working. He replaced the contactor, checked the operation of the A/C unit which was working beautifully and has been working fine ever since. I was impressed by the quick response as well as by Todd's knowledge, skill, professional attitude and obvious pride in his work.
Description of Work: Tightened 24 volt control wires at circuit board and replaced a pitted and burnt contactor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$239

Jeffrey P.
08/2012
5.0
water heater repair
  + -1 more
Very courteous and professional esimating process. Chad explained our options provided brochures and provided an estimate in writing in a short amount of time. He also installs as well as estimates. We had worked with McLays before with very satisfying results and so based on our prior experience with them and a very competitive price we scheduled the work for a few days later and the rest is history. We now have the plenty of hot water and the peace of mind that things will work well for years to come. Would highly recommend working with this company and their professional, reliable staff.
Description of Work: Replacement of water heater that had failed. Drain, remove and replace using existing safety straps. Replace drain pain and pipe, repaired wooden platform. Replacement water heater had similar warranty to the one replaced but was up to code and had improved efficiency and eco friendly design. Alan showed up exactly on time that morning and work was completed in a few hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Robert R.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
Not only did a technician arrive at my house within an hour on a Saturday, but the repair was explained to me in detail, and the pricing was reasonable. The tech was friendly and professional, and I have to say that my experience was exactly as I read in other reviews prior to calling them. And like some of the other reviews have mentioned, the office staff who answer the phone and schedule the appointment were also friendly and helpful. Great experience overall!
Description of Work: Condenser leak was repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Richard G.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
We called McClay to look at a condensation leak in our central air conditioning unit which was in the attic. They were the 2nd person we had out to give us an estimate. The first person said we had to replace the condensation pan under the unit because it was corroded and this would cost about $300.00. McClay took a look and said it was only a blocked condensation line which they unclogged. The unit appears to be operating without leaking at the moment. I appreciate the promptness and professionalism demonstrated throughout the repair.
Description of Work: Cleared a Blocked Condensation Line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Renee I.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
A great overall experience. The call to set the appointment was very pleasant. The young lady that answered the phone needed to put us on hold to check technician availability for a Saturday appt., but she came back on line twice to let us know she was checking (instead of just leaving us on hold wondering what was going on). The appt was set for between 10:00 am and 12:00 PM. I explained we had an event at 1:00 pm and was told the technician would show up early if at all possible. The technician (Mario) showed up at 9:30 :-). He was courteous and professional, and quickly assessed and fixed the problem (fried contactor relay). I only put N/A for price in this review, as I didn't get other quotes. Frankly, the experience was very positive, so the price was a secondary matter.
Description of Work: Outside AC unit was not turning on. We contacted McLay to diagnose and fix the unit.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Carol T.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
Alan came by and looked at my A/C. His company was my second opinion. The first company told me my compressor was no longer working and I should get a new unit because of the Feron. This unit was going to cost me $4477.50. Alan had to rewired everything because the first company took everything apart and found out I needed fuses. Alan was extremely pleasant and made me very happy. As soon as I save enough money, I'm planning to have Alan replace my water heater. Thank you Alan.
Description of Work: My air conditioner would not turn on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Susan H.
07/2012
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Did a detailed inspection of the system and made some suggestions/recommendations for future things to be on the lookout for. Also gave details about the vent system previously unknown that were helpful. He was prompt, friendly, professional.
Description of Work: Did the regular maintenance of the HVAC system and cleaned the dryer vent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

BARBARA D.
05/2012
5.0
plumbing
  + -1 more
They are good. Their price is about average. I don't think they are overpriced for some of the things that I've had them for. The repairing of toilets is anywhere between $75 and $195. I spent $195 the last time that they were here. I don't really have a contract with them for my heating and cooling, but they come out and check my cooling in May or June and I pay $89 or something like that. Their quality is good and I haven't had any problems with them. Their responsiveness and punctuality is good. They are professional.
Description of Work: I have used McLay Plumbing, Heating & Air Conditioning 4 or 5 times. They fixed my toilets the last time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Donna K.
04/2012
5.0
plumbing
  + -1 more
In order to make the repairs they needed to find the leak using their various pieces of equipment and that was not an easy task. When they located the problem they determined which option would solve the problem and not be cost prohibitive. With an okay from the insurance company they neatly cut through walls and ceilings made repairs and the system works fine. They were neat and clean. They also made suggestions of contractors to make drywall and stucco repairs. I took their advice and I was happy with the finish work
Description of Work: A water leak developed which sent water outside my home but the leak was actually in my slab floor. In order to repair the leak and preserve my wood floor the plumbing was rerouted through my walls and ceilings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Ginger R.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
There was a coupon from Angie’s List. I would recommend them and would use them again in the future.
Description of Work: I used McLay Plumbing, Heating & Air Conditioning to clean out some pipes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Erwin N.
03/2012
3.0
plumbing
  + -1 more
Their website and map shows they service Corona, California. I called and they said it was too far.
Description of Work: No service was performed.
Rating CategoryRating out of 5

Response from McLay Services, Inc.
Thank you for your review. Corona is a very large area. We do service as far south as Eastvale, which is part of Corona. Please see our map for details.

Judy S.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
They are good. We use them annually to do some maintenance. We had them do some work on the inside and outside unit and the attic. They come on time and they do a good job. The price was not cheap but they were reliable. They were on time and they did a good job. They were clean as well. You get what you pay for and sometimes you don’t but we got what we paid for. I had no problem ever with the quality. We had them over about 3-4 times. We had a problem with rodents and they had to go there and repair it. We had a problem with the unit outside and they fixed it with a new part. They are always on time and they are professional. They act professional.
Description of Work: I used the services of McLay Plumbing Heating & Air Conditioning for my annual maintenance of my air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Don W.
03/2012
5.0
plumbing
  + -1 more
Chad arrived on time, asked a couple of questions and got right to work. No hesitation about what he was to dol Job was completed with total satisfaction. He remmoved an old faucet in a close and difficult position and installed a new one with an air of complete confidence.
Description of Work: Removed old kitchen faucet and installed a new one. Chad was very friendly and professional

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104

Craig W.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
We were having our house repainted and were having some issues with the air-conditioning. It turned out like coincidence that the air conditioner stopped working. So they had a guy come out and look at it. There was not necessary but it causing the function so they just disabled whatever it was and everything started working again. Their price was good and reasonable. Their quality was good. They put in some parts and it was working fine when it was done. They were on time.
Description of Work: We used Mclay Plumbing Heating & Air Conditioning in October of 2011.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Cyril K.
02/2012
5.0
plumbing
  + -1 more
Their service was good. We did have an issue with billing that was in reference to a previous job they performed. They were on time, efficient, and got the job done. We had no problems.
Description of Work: We used them for plumbing services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Angie G.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
My overall experience was excellent. They went out there and met with our tenant and they were pretty quick about their work. We were able to handle everything from just by making phone calls. The price was pretty close to what most people were charging. The last time we had to do this was nearly the same amount or $10 more. The quality of work was excellent. The heater is working right now and is not shutting down at all. Before it was shutting down every 5 minutes, it just had to be piloted all the time. Their responsiveness was pretty quick. They had an appointment with us within a day. They were right on time. The office is very professional. I am not sure of the personnel that went in. I believe he was very professional too, because no complaints from my tenant. I would definitely use this company in the future.
Description of Work: McLay Plumbing Heating & Air Conditioning troubleshot one of our water heaters for or tenant we have. They ended up pulling apart and cleaning the thermocouple.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79.5

Contact information

2036 Arrow Hwy., La Verne, CA 91750

http://www.mclayservices.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
997559
Trade License Locale
CA
Trade License Authority
California Contractors State License Board
Trade License Expiration
10/31/2022

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Drain Cleaning,
Handyman Services,
Appliance Repair,
Kitchen and Bath Remodeling,
Air Duct Cleaning,
Water Filtration and Softening,
Drain Pipe Installation,
Misting systems,
Natural Gas Lines

FAQ

McLay Services, Inc. is currently rated 4.9 overall out of 5.

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 7:00 PM

McLay Services, Inc. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, McLay Services, Inc. offers free project estimates.
Yes, McLay Services, Inc. offers eco-friendly accreditations.
No, McLay Services, Inc. does not offer a senior discount.
Yes, McLay Services, Inc. offers emergency services.
Yes, McLay Services, Inc. offers warranties.
McLay Services, Inc. offers the following services: RESIDENTIAL & COMMERCIAL: Complete Air Conditioning, Heating & Plumbing - Service, Repair & Installation. ADDITIONAL SERVICES: Duct Cleaning, Leak Detection & Video Inspection, Slab Leaks, Water Purification & Softeners, Back-flow Testing, Water Heaters, Tankless Water Heaters, Standard & Custom Fixture Installation, Bathroom & Kitchen Remodels, Toilets & Bidets, Pressure Regulators, Copper Re-Piping, Hydro-jetting, Drain & Mainline Clearing, Sewer Repair/Replacement, Preventative Maintenance.
Call to verify

Contact information

2036 Arrow Hwy., La Verne, CA 91750

http://www.mclayservices.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM