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McLay Services, Inc.

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

$20 OFF WHEN YOU MENTION YOU FOUND US ON ANGIE'S LIST (not applicable with other specials, coupons, preventative maintenance agreements, Storefront, or Big Deal). Since 1978, McLay has been providing dependable, high quality air conditioning, heating and plumbing services for a wide range of residential, industrial, commercial, educational, healthcare, public facilities and advanced technology clients. Our Technicians are NATE Certified and have installed hundreds of systems in our service area. We have earned a reputation for doing the job right the first time. We believe in customer satisfaction. McLay also offers complete Plumbing service and installation for Residential and Commercial customers.

Business highlights

46 years of trusted experience
Emergency Services Offered

Services we offer

RESIDENTIAL & COMMERCIAL: Complete Air Conditioning, Heating & Plumbing - Service, Repair & Installation. ADDITIONAL SERVICES: Duct Cleaning, Leak Detection & Video Inspection, Slab Leaks, Water Purification & Softeners, Back-flow Testing, Water Heaters, Tankless Water Heaters, Standard & Custom Fixture Installation, Bathroom & Kitchen Remodels, Toilets & Bidets, Pressure Regulators, Copper Re-Piping, Hydro-jetting, Drain & Mainline Clearing, Sewer Repair/Replacement, Preventative Maintenance.

Services we don't offer

Call to verify

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8265 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
7%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 265 reviews

Barbara N.
03/2021
5.0
plumbing
  + -1 more
He works very well, he handled the repairs on my sink very very well. He did a very good job, considering he was alone, he was on time and did the work by himself.
Description of Work: Replaced the sink
Rating CategoryRating out of 5
Yes, I recommend this pro
$800

CHESTER S.
12/2019
5.0
plumbing
  + -1 more
They are prompt. They do good work. Their charges are fair.
Description of Work: They've done big jobs. Complete installation of sewer line system. They also did minor things. Also did tank-less water heater. They've done a lot of work for us.
Rating CategoryRating out of 5

Response from McLay Services, Inc.
Good morning, Thank you for taking the time to give us a great review and thank you for being our customer all of these years. We truly appreciate you! All the best, Archie

Debra B.
12/2018
5.0
plumbing
  + -1 more
Although went with another company before McLay Services could come out to give an estimate, the company was very prompt in responding back (same day) and professional in communicating.
Description of Work: Called just for an estimate on replacing a piece of pipe connected to the main water meter.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from McLay Services, Inc.
Thank you for taking the time to give McLay Services a review. We would be happy to help you any time. Have a great week. All the best, Archie McLay

Christine M.
10/2018
5.0
heating & air conditioning/hvac
  + -1 more
Showed up when they sar, diagnosed the problem quickly. As we have a heat pump we have had many issues with repairs, even with the company that installed it!
Description of Work: Air conditioner repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from McLay Services, Inc.
We appreciate you taking time to provide us with your feedback. I am glad you are pleased with our services. Our office staff and our technicians are always eager to assure you receive great service. Thanks again, Archie McLay

David I.
09/2018
5.0
heating & air conditioning/hvac
  + -1 more
It went fine. The guy was about 10 minutes late outside of appointment time, but he resolved it really quickley, and did not try to upsell me. I would highly recommend them.
Description of Work: Cleared out the condensation drain on the A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$130

Response from McLay Services, Inc.
Thank you for sharing your feedback. We always look forward to hearing from our customers. Miguel is a great technician and we are glad to hear you are pleased with his service. Thank you for recommending us to your friends and the folks who use Angie's List. -Archie McLay

Dipak B.
06/2018
5.0
plumbing, water heater repair
  + 0 more
Very courteous, timely appointment, quality work and truly professional.
Description of Work: Replace the water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from McLay Services, Inc.
Thank you for your kind review. Scott is very committed to providing our customers with great service. We appreciate you choosing McLay Services! Best regards, Archie McLay

Mike C.
06/2018
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
I hired them to go to my elderly parents home to fix their dishwasher that was flooding their house when they turned it on. The repairman quickly located the problem, fixed it and did some extra cleaning of a filter to ensure it didn't happen again. He also showed my parents what to do to fix it themselves should it happen again. The repairman was there for about 45 minutes and charged my parents the service fee. My parents were completely satisfied with the service and price.
Description of Work: A flooding dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from McLay Services, Inc.
We appreciate you taking time to provide us with your positive feedback. We are happy to hear that your parents were pleased - our technicians are always eager to assure you receive great service. All the best, Archie McLay

Mary B.
06/2018
4.0
plumbing
  + -1 more
the work was completed neatly and competently.
Description of Work: sink and faucet replacements

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from McLay Services, Inc.
Dear [Member Name Removed], Thank you for choosing McLay Services, Inc. for the installation of your new sinks and faucets - we greatly appreciate the positive review! Should you ever need anything, please feel free to call us. All the best, Archie McLay

Kathie R.
05/2018
5.0
appliance repair, heating & air conditioning/hvac, water softeners
  + 1 more
It went wonderful as usual. Chad is the wonderful and I can always count on McLay Services. They are just the best. I also use them for my heater and A/C and they are excellent and very fair. I highly recommend them.
Description of Work: I needed my water softener repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from McLay Services, Inc.
Thank you for your great review. Chad is an awesome tech and always provides our customer's with excellent service. We appreciate you being our customer for so many years! All the best, Archie McLay

Caitlin L.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
They were very professional, on time, took the amount of time they said it would, and cleaned up afterwards. The ac is great
Description of Work: Ac and furnace installation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Response from McLay Services, Inc.
Thank you for the great review. We always look forward to hearing from our customers. Mike, Steven and Miguel are always eager to assure you receive great service. I am certain you will be very pleased with the energy savings you will receive with your new Carrier Infinity variable speed system. We also do plumbing, if you should be in need of service in the future. Thank again, Archie McLay

Neal P.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
Great service! When we moved into our home we knew the AC and furnace were going to need to be replaced. After a year of the house being hot on one side and cold on the other we got some quotes to replace everything. McLay was not only the best price but I felt was also the most knowledgeable. They replaced everything and the house is much more comfortable now.
Description of Work: Heating and AC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from McLay Services, Inc.
We are delighted you are enjoying your new air conditioning and heating system. Your should see improved energy savings on your cooling costs this summer! Thank you for choosing McLay Services and thank you for taking the time to share your review.

Laura D.
03/2018
5.0
plumbing
  + -1 more
Chad was very helpful. He found there was a simple repair needed for our leaky faucet. My husband was glad we didn’t need to replace the faucet. Price was fair and job was completed in a timely manner. He offered to do a free plumbing inspection and found our water pressure was high and recommend to replace our failed pressure regulator. I’ll be calling them back for the refulator in the near future!
Description of Work: Kitchen faucet repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from McLay Services, Inc.
Thanks for the great review. Chad is a great plumbing technician and always strives to help our customers take good care of their homes. Glad we were able to catch the high water pressure before it was a problem. Have a great week and thanks again!

Donna H.
03/2018
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
They came out and found our panel wasn't big enough to carry all the things we had. A new panel was put on and the A/C was serviced. We had another condenser put in as well. The ducts were also checked and found to have a broken one in the attic. they were very nice and did the work right away.
Description of Work: My A/C kept stopping. I couldn't get it to stay on.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from McLay Services, Inc.
Thanks for taking the time out of your busy day to share your great experience. McLay Services is happy to help you keep your home safe and equipment running at its peak potential. We also do plumbing, so if you ever find you are in need of service, just call and we'll be there. Thanks again and have a great week!

Chad D.
03/2018
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
Only good things to say about McLay Services! From scheduling the services call to getting the work done. The technician was up front with pricing and told me only what needed to be repaired on my water heater. He even did a free safety check on my furnace and found a dirty air filter that needed replacement. I will be calling again in the future.
Description of Work: Water heater was not working!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Michele W.
02/2018
1.0
heating & air conditioning/hvac
  + -1 more
When I called to speak with them a young lady answered the phone and told me that there would be a 99.50 service fee. When I requested further information about total cost she was unable to provide further info there was none. I stated that maybe I would call someone else and she hung up. I spoke to another company, who also stated that they had a service fee as well. However that representative spent time talking to me and we subsequently booked an appointment! They lost out because they hung up!
Description of Work: They would not talk to me, so nothing
Rating CategoryRating out of 5

Response from McLay Services, Inc.
Our customer's are our #1 priority and we certainly would not hang up anyone. l placed you on an extended hold as I had another call before you; unfortunately, you thought I hung up on you. I can assure you that I would never do that. Please read our other reviews and you will see that we love our customers and strive to give excellent service to everyone.

Gary B.
02/2018
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Christian from McLay Services showed up within the agreed time frame to install a new kitchen faucet and fix a leak in one of my bathtubs. He did a great job. Faucet was installed within 20 to 25 minutes. He also fixed a leak in my bathtub in the Master bathroom and installed new a new drain and spout. He was neat and clean in his work and answered any questions that I had. Very good plumber. I would recommend McLay Services to anyone!!
Description of Work: Replace Kitchen Faucet With New Faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$310

Response from McLay Services, Inc.
Thanks for your complimentary review. We certainly agree with you, Christian is a very good plumber and he genuinely cares about our customers. Just a quick note to let you know we also do heating and air conditioning so if you ever find yourself in need of service, just give us a call - and we'll take good care of you and your home! All the best, Archie McLay

Alexandra E.
11/2017
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
The initial appointment was very helpful. We received some great information and advice. The second appointment was quick and very skillfully done.
Description of Work: I asked for and received an initial review of heater, plumbing and a/c. Archie McLay was on time, very knowledgeable and helpful. He set up an appointment to make a minor repair in the future and that was taken care of quickly as well.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Caroline C.
10/2017
5.0
water heater repair
  + -1 more
That one was good. He was very thorough. He stayed to make sure that my water was heating up, and he checked it on all the faucets, so he was extremely thorough in the job that he did. It would be nice if they were available more extensive hours, but they're not.
Description of Work: They had to change the thermal coupler on the water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

Adrian B.
08/2017
5.0
plumbing
  + -1 more
It went very well ! I called them around 930 am to schedule the disposal installation and they were at my house two hours later. I'm very happy with the results . I'd hire them again in a second !!
Description of Work: Had a garbage disposal installed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carla Z.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
We were scheduled quickly and courteously. Steven was on time, both times he was scheduled. He was thorough and professional. We ended up having to wait for a new motor since it was Saturday on our first visit but he arranged the earliest possible on Monday based on our schedule. He had to replace the motor and blades. Our air conditioning works great now.
Description of Work: Our air conditioning went out. It ended up being the motor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

S B.
07/2017
5.0
plumbing
  + -1 more
The plan was to come out and do a leak detection which is costly, but they would apply that charge to repair if they did the job. I think this meant putting a camera into wall to check what was leaking and how bad it was? Christian came out and spent a good amount of time, thoroughly checked for moisture inside and out, without opening wall and realized there is no moisture! After seeing the damage to stucco he thinks that rain is probably getting in through the bottom of our window. Well, the outcome was that they didn't charge me for the leak detection check, but only a nominal fee for coming out. Also, they honored the $20 coupon, even though I later realized that it was only supposed to apply to a bill over $100!! Looks like I have found a new trustworthy plumber for all our future needs! Now on to find someone to repair the window.
Description of Work: I thought I had a pipe leaking in a wall outside my kitchen. There was quite a bit of stucco damage that had been hidden behind a large shelf unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paula N.
06/2017
5.0
plumbing
  + -1 more
...........................................................................................
Description of Work: ...............................................................................

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Morris B.
05/2017
4.0
heating & air conditioning/hvac
  + -1 more
Fine. They do good work and are reliable.
Description of Work: They service our AC/Furnace

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Al M.
05/2017
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Great! They came out immediately and took care of the problem.
Description of Work: Pin hole leak in the family room.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Yasko H.
12/2016
5.0
plumbing
  + -1 more
This was my 3rd plumber for the same request. I had 2 TOTO toilets to install in slab floor. The 1st plumber came and couldn't install because his drill bit broke(?) but he complained about toilet throughout. He changed shut off bulb and hose and charged me $145, but couldn't install. 2nd plumber came but didn't even want to touch the toilet because they aren't familiar with TOTO toilet. Finally, called Mclay, knowing they can do the job but afraid the cost, but it was just reasonable charge, same with other company would charge!! Chad came and he installed 1st toilet about half the time 1st plumber was struggling trying to install but failed. The 1st plumber actually drilled in wrong place. He checked if there's any leaks, double, triple times to make sure. Added extra washers no extra charge, Chad just made sure its properly working. Very efficient and excellent!! He was very polite and pleasant. He gave me discount also. I just regret wasting time and money on some plumber who says they do but can't. And very happy that Chad came to rescue, done job so quick and efficiently. I know for now on who to call in need of plumbing problem. If anyone need plumber, Mclay will help you.
Description of Work: 2 Toto Toilet Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Contact information

2036 Arrow Hwy., La Verne, CA 91750

http://www.mclayservices.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
997559
Trade License Locale
CA
Trade License Authority
California Contractors State License Board
Trade License Expiration
10/31/2022

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Drain Cleaning,
Handyman Services,
Appliance Repair,
Kitchen and Bath Remodeling,
Air Duct Cleaning,
Water Filtration and Softening,
Drain Pipe Installation,
Misting systems,
Natural Gas Lines

FAQ

McLay Services, Inc. is currently rated 4.9 overall out of 5.

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 7:00 PM

McLay Services, Inc. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, McLay Services, Inc. offers free project estimates.
Yes, McLay Services, Inc. offers eco-friendly accreditations.
No, McLay Services, Inc. does not offer a senior discount.
Yes, McLay Services, Inc. offers emergency services.
Yes, McLay Services, Inc. offers warranties.
McLay Services, Inc. offers the following services: RESIDENTIAL & COMMERCIAL: Complete Air Conditioning, Heating & Plumbing - Service, Repair & Installation. ADDITIONAL SERVICES: Duct Cleaning, Leak Detection & Video Inspection, Slab Leaks, Water Purification & Softeners, Back-flow Testing, Water Heaters, Tankless Water Heaters, Standard & Custom Fixture Installation, Bathroom & Kitchen Remodels, Toilets & Bidets, Pressure Regulators, Copper Re-Piping, Hydro-jetting, Drain & Mainline Clearing, Sewer Repair/Replacement, Preventative Maintenance.
Call to verify

Contact information

2036 Arrow Hwy., La Verne, CA 91750

http://www.mclayservices.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM