CertaPro Painters of Irvine

Everything was great but I ended up going with somebody else. He was willing to explain everything and go through the process. He had a binder with his license and insurance. I got a better price so I went that. They were very responsive. They came out the same day I called. He was maybe 5 minutes late. He was very professional.

Ben Robertson was very nice on the phone. He showed up on time and was helpful. He listened to our concerns and addressed all of them. His crew showed up on time and worked very hard. They were very helpful with our color choice. THey were hard workers and knew what they were doing. They did a very professional job and worked fast and well. I will call them again when ever I need painting done and will recommend them to our friends and family.

Ben's crew came when they said they would be at the house, performed a power wash, then prepped and primered all areas. They followed with two coats each to the stucco/background and the trim. The house was in great need of a lot of attention, which they gave- the house looks fantastic now! They were extremely professional, arrived on time, worked very hard, and did a fantastic job. They had to deal with a neighbor concerned with overspray during stucco painting, so the had two workers hold a drop cloth while they painted with the spray gun to satisfy the neighbor- they went above and beyond to make sure everyone was happy. Price was very competitive, and they used quality materials. I recommend Certapro of Irvine wholeheartedly and will use them again for my painting needs in the future. A++

Ben Robinson came to our home and completed a detailed estimate of the cost of painting the exterior. He answered all of our questions and made excellent recomendations. We were happy with the estimate he gave us and made an appointement to have the work done. On the agreed date Victor and Arthur arrived at our home and commenced the work. The work work was completed in a professional manner with a quality result.

Ben from CertaPro came to our home and gave us a very detailed description of the process to prepare our home for painting. He took his time answering questions and discussing colors. Ben took measurements and told us he would e-mail the estimate. We thought the estimate was fair and we asked Ben to proceed with the job. He gave us a start day and his crew arrived on time to start the job. We are extremely pleased with the job, the painters, and with Ben's availability to answer questions and the way he resolved an issue with the a color of our front door. I would not hesitate to use CertaPro again or recommend them to my friends and neighbors.

When Ben came out to do the estimate, he was very prompt in responding to our request for a quote. He sat down with us and very thoroughly went through all of the areas that he had identified as problem areas along the beams, window trim and doors and explained what would be needed to fix them. He asked us about different options to paint the fence, told us about the paint used (Dunn Edwards) and responded quickly with a quote. Ben was very professional and answered all of our questions. He followed through on everything in record time. When the painting team arrived the following week, we found them to be very professional and courteous. They kept us informed as to what they would be working on and were open to addressing any concerns. We went over all the the problem areas before they started. They were very neat and made sure all areas were protected from unintended paint. After the job, Ben promptly called us to make sure that everything was done according to our specifications and to make sure that we were happy with the job. We were thoroughly impressed with the service from start to finish, the price was very reasonable, and we would be happy to use them again for the interior of the house next time. We would definitely recommend them to our friends and to other Angie's list customers. They did a great job!

The owner was excellent as far as presentation and follow up. His employee did an excellent job and was very knowledgable. They communicated very well and were also very pleasant.

Ben Robinson of CertaPro Irvine was the ultimate professional from day one. He set the appointment to provide the estimate within 24 hours of my request, showed up on time and took the time to provide the estimate on the spot. We scheduled a date for the painting to start several weeks later so that I could have custom moldings installed prior to painting the house. However, due to a variety of issues, that molding was not installed for one year. Ben Robinson stayed in touch throughout that year in a very professional and accomodating manner, and when the molding was installed, his crew was on-site a few days later and completed a great job --- in the timeframe promised... despite the fact that I was out of the country and not here to pay him when the job was finished. The paint job is outstanding, and everything that had to be moved to complete the painting was returned to its original position and cleaned up when they finished. I am a senior manager in the medical device industry and I have rarely encountered a profesional in this industry that demonstrated the professionalism and commitment to do what he says as Ben Robinson and the CertaPro Irvine painting crew.

Again, all I got was the estimate, but felt it was very good and he was very professional. I would use them if I had this type of work again.

Ben, of CertaPro Painters in Tustin, was not the first painter I call on Angie’s list. He was the first to call me back. Like so many people these days, I have older parents that have neglected much needed maintenance on their home. My folks needed flooring, and we were all set to have that done, but what to do about the walls? They needed paint bad. I found Ben on Angie’s list and left him a brief message. Ben got right back to me, and was at our house the next morning. Ben brings it, office in a bag, printer and all. In less then an hour he gave me a quote (printed out) that was a lot less then I expected. Most important, Ben had a crew ready to start the next business day. I needed this job done fast. And it was. Ben’s professional painters worked fast and did a great job. What would have taken days to do myself, he had finished in less then two - plenty of time to dry before the flooring went in. Fast, professional, and a fair price, that’s my experience with Ben of CertaPro Painters.

Ben is a very good salesperson and wanted to make sure we were happy the whole time. We were very clear that we expected clean lines and a top-notch quality job. The exterior was painted first. We had to have the guys come back and respray our patio because it looked like it only had one coat and they completely missed a brand new door to an outdoor closet. They were able to come out and fix it in a timely manner. The interior of the home has a lot of wainscotting, baseboards, and crown moulding. The crew was to spray all of the trim and roll the color on the walls. We were promised that the person who would be spraying was an expert and had been doing this for 35 years. However, when the crew showed up, it was the "experienced" sprayer's nephew doing the work. The spray was dripping in areas and not the clean job we were hoping for. There was a lot of overspray on the trim and they cut-in the color of the walls with spray which dripped on the trim. They sprayed all the doors in the house (which we took off the hinges) and then they set them against the freshly painted walls which caused paint transfer. Ben was open to our concerns and had his crew out the following week to fix all of our issues, but this postponed our move-in date which cost us more money in the long run. I feel like the job was rushed and this is why there was so many mistakes. I feel like most of the mistakes were visible and should have been fixed prior to a final walk through. I went with CertaPro because they have a warranty on their services and this made me feel comfortable. Overall I am happy with the job that was performed, but it could have been a better experience. The painters were very nice and respectful of our home.

This guy is tops. I can't find a fault. Ben Robinson's presentation was excellent. Very polite, thorough, and excellent. The three people that performed the work were very knowledgeable, understanding, and professional. They really knew what they were doing. It was an excellent experience.

There were no surprises! The estimate presentation/package was very detailed. Ben printed out a detailed estimate after we did a walk through of the house. We had three estimates and CertaPro's price was in the middle. They were able to start the week we requested. We were kept informed of what was going to be done each day. The men cleaned up at the end of each day. The job was neat and clean. Everyone was very polite!

Excellent - I would recommend them for the next job.

Overall we were satisfied with Ben, Igor and the rest of their crew's work. They were able to knock out a pretty big job including lots of drywall patches, installing new baseboards and a complete painting of the house's interior in about 5 days. When they were done, everything looked great with only a couple of extra touchups needed (which they were happy to address before they left.) We're planning on getting the exterior repainted soon, and would have no problems calling them back out for more work.

They performed all work as promised. They answered all my questions quickly and professionally. They even sanded down some spots from the past paint job that resembled birth marks at my request. They were awesome!!!

Very professional, personable and knowledgeable. Highest recommendation.

It went okay. The experience was okay. The punctual was a little okay. They told me it was going to take a week to get the whole house done, but it took them almost two. So they were way behind schedule. The quality of the work was okay. Attention to detail was a little bit lacking, but overall they got it done and I was definitely ready for them to just get out because I needed to move into my house. The owner, Mr. Ben Robinson who owns the branch which I am using, was on top of things. They did do extra things for me, but the quality was lacking.

Ben's crew were outstanding. They showed up when promised even making it here at 6:00 a.m. on one day when asked. They completed all the work in the time frame quoted and left the place spotless when they finished. They moved all the furniture and covered it as well, and moved it all back when finished. I would definitely use them again.

Painters worked very quickly and did a good job. There were some paint drips but nothing that would keep me from using them again. If you are SUPER picky you might want to let them know to be careful about drips. Best thing for me was they worked fast and they were very professional. Price was competitive.

They did a good job. They painted well.

Great customer service! Very easy to work with Ben Robinson, owner of CertaPro Painters of Irvine. He was on time for the early morning estimate appointment (8a.m. on a Friday morning), was very professional and friendly. My impression: this is a company where great customer service MATTERS; it isn't just a line on paper. I needed the areas painted A.S.A.P. and Ben was able to have Victor start the project later that morning. Victor arrived by 11:30 a.m. and completed all the areas by 5:30 p.m. He was very efficient in his work method. I called Ben on Saturday morning about a few small areas in the bathroom that needed some additional touch-up. Ben asked what time would be good for me that day. I said 11a.m. Victor arrived on time and quickly did the additional painting needed. Overall, I am very pleased with the work done by CertaPro Painters of Irvine. Easy to work with, professional, courteous, efficient, describe my experience with this company.

Ben was very professional in estimate, scheduling, communication and follow-up. Matched colors with HOA requirements. Paint crew did a thorough prep job, power washing and patching cracks. Arrived on time every day. Head of crew, Victor, was very courteous and considerate. When I asked, he added a section of wall on my property that joined neighbor's house. Excellent exterior painting results. Highly recommended.

How did it go? Frankly, it was better than we thought and a very pleasant experience. Ben showed up for the estimate and instead of the hard sell that I received from the other estimates, Ben made me feel very much at ease by educating me in the painting process. He explained his company's capabilities - including factors very important to me like the various insurance coverage types his company held, the scope of work, their qualifications, and the backing of the CertaPro label - and he also walked through the entire process that he would undertake if awarded the contract. He measured my entire house - with electronic technology that allowed me to feel at ease that the pricing was factually based and not just what he thought I might be able to pay. The education process was invaluable to me. To understand how much further CertaPro would go for the job than the competition and what to watch for with other companies and their estimates was a great benefit for someone not familiar with the process. Once I selected CertaPro, Ben walked me through the contract and thoroughly explained the schedule and process. The ability to have the schedule work around me and not his crews was also a great bonus. I even encountered some poor weather that delayed my initial start but it was Ben who called and explained how working under inclement weather would compromise the quality of the job (how was I supposed to know that bonding wasn't as effective with wet beams?). Once the job started, it was a breeze. The crews were very kind and professional and worked around the schedule of my wife and the needs of my 12 week old daughter and frequently difficult dog. The work was done exactly as Ben had explained originally. The crew cooperated with my neighbors and really did a good job with the most important part - the painting itself. The prep work took just as much time, if not more, than the painting itself. There was great attention to detail. From the taping to removing nails and hooks, to the sanding and priming of my house (I went from a dark colored fascia to white so lots of priming involved). Not to mention, I live in Irvine with an owners association that is very specific on the color palette available and Ben went out of his way to ensure the scheme I chose was acceptable within the association's guidelines - this alone could have saved me from big problems down the line with my association. The job was thorough and the quality was evident. My neighbor told me afterwards that after the job it made our stretch of the street one of the nicest in the development! Basically, it was a great choice to go with CertaPro. The pricing was fair - especially considering the scope of work compared to the competition. The follow up and assistance I received from Ben was great. He is a person you feel very comfortable with right away and his crew follows that same vein. I was very satisfied with the whole experience and I would definitely recommend CertaPro and Ben to anyone else looking for an exterior paint job in Irvine.

Ben and his guys did a terrific job. From the beginning, Ben was responsive to all of my questions and extremely considerate of my time when we were scheduling the estimate visit and the service itself. Ahead of the service date, Ben kept on top of the weather reports and, thankfully, he was quick to reschedule the service date when he saw a storm forecast in Irvine. He was similarly thorough in the paint selection, double- and triple-checking paint samples with me before he proceeded. His guys did a quality job on the door, handrails and my table. I will definitely go back to CertaPro for all future painting needs, big or small.