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Carpet Wizard, LLC

Carpet Cleaning, House Cleaning, Floor Cleaning and Waxing,

About us

Here at Carpet Wizard, we are devoted to customer satisfaction. We are dedicated to making your home a healthy, beautiful dwelling. We know that there are a lot of carpet cleaning companies to choose from, which is why we treat every job we take on as an opportunity to prove that we are the best of the best. Whether commercial or residential, every job is completed with the attention to detail that has become our trademark.. The look of a brand new area rug or chair can be restored with professional cleaning by our licensed technicians adding brilliance to a room. From experience, we know how important it is to thoroughly assess a project before beginning, which is why we get it right the first time, guaranteed. Our job isn't finished until we have put a smile on your face.

Business highlights

19 years of trusted experience

Services we offer

Carpet Cleaning, Carpet Repairs, Dry Carpet Cleaning, Area Rugs Cleaning, Stain Removal, Tile & Grout, Pressure Washing, Upholstery Cleaning, House Cleaning Services, Move In /Move Out Services.

Services we don't offer

Flooring repairs, Hardwood Floor Cleaning, Refinishing, Water Damage & Air Ducts.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9359 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
8%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 176-200 of 359 reviews

Jiawei T.
05/2013
5.0
carpet cleaners, house cleaning
  + 0 more
Punctual, efficient, and courteous. The product they used was non-toxic which was important to me. Pricing was pretty good and at the time, they were offering a 20% Angie's list discount, so that helped.
Description of Work: Clean carpets in several rooms, staircase, and hallways

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$152

David S.
04/2013
5.0
carpet cleaners, house cleaning, oriental rug cleaning
  + 1 more
We haven't had our carpets cleaned in 5 years and they were in bad shape. We were impressed by the other Angie's List user reviews and decided to give Carpet Wizard a try. We initially signed up for a 3-room deal for $130.00 then when he arrived (early!) we asked Gus for a bid for the whole house and was pleasantly surprised how fair and affordable the final cost would be, so we went for it. Gus did a great job, the carpets and area rugs look like new! He arrived early and finished the entire house in 3 hours. He's friendly, professional, and affordably priced. We'll definitely use him again.
Description of Work: 5 rooms plus 3 area rugs, heavily soiled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$327

Tom A.
04/2013
5.0
carpet cleaners
  + -1 more
On time, quality work and very professional
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Tom A.
03/2013
5.0
carpet cleaners
  + -1 more
On time, quality work and very professional
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Katie G.
03/2013
5.0
carpet cleaners
  + -1 more
The wizards came one hour early but were gracious about waiting until I got the pets squared away. Very professional, quick. They did not soak the carpets during cleaning, which was a big plus.
Description of Work: Cleaned carpet in living room, dining room and two bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

nelda mae D.
03/2013
3.0
ceramic tile, floor cleaning
  + 0 more
The guy came and measured and got halfway down my hallway and said it was 300 feet to 3/4ths of the hallway and the other 1/4 of the hallway was $45.00 so I went ahead and told him I was going to have it remeasured so he dropped the price to $25 instead of $45. I did have someone else come out and it was only 316 square feet. Then the owner came out and measured and it was even less than what he measured. So, we just settled on $149. I was not happy. They had to come back a second time because they did not do a very good job. The owner said he has 2 areas, he has his area and another area. It was the second area that did the work and he didn't know that they were charging extra and stuff, but they didn't measure correctly. I won't use them again and I won't recommend them. I was so upset with them I should have said something. When the boss involved the responsiveness was okay. In fact, the kids came out first were kind of rude. They were supposed to be back at 8:00 the next morning. I had to call about 10:00 and they showed up around noon.
Description of Work: I used a big deal coupon with Carpet Wizard about a month ago for tiling and grout.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0


Adele I.
03/2013
5.0
ceramic tile, house cleaning
  + 0 more
The owner of Carpet Wizard arrived on time, went right to work and did an excellent job. I was very impressed with his honesty. He actually apologized at how the counters looked when he finished because all the flaws were "laid bare" so to speak. It was precisely what I wanted so I would know what work had to be done. I don't think I've ever met anyone as honest as this man! He did an excellent job.
Description of Work: I hired Carpet Wizard to clean the tile and grout in my kitchen counters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

02/2013
4.0
carpet cleaners, ceramic tile, house cleaning, floor cleaning, oriental rug cleaning
  + 3 more
Original estimate was for 258, but turned out that they didn't include tile floor and I ended up paying an additional $60 to get this done
Description of Work: cleaning of upholstered corner bench cleaning of 2 area rugs and 2 runners cleaning of kitchen tile flooring

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$318

Betty M.
02/2013
5.0
carpet cleaners
  + -1 more
Quality and workmanship were exemplary, price was fair, and I am 100% satisfied.
Description of Work: Paramedics had left two HUGE grease spots on our light beige carpet. I thought we would have to recarpet the house. Speaking with Gustavo on the phone was a pleasure and gave me hope. Martin arrived promptly (even a bit early) and was a true professional. Not only are the grease spots gone, all the carpet in the house looks revitalized. I felt that the price was fair, and the company exemplary. I like to use local vendors whenever possible to support our local economy. I am sure you will not regret using this vendor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$176

Mia K.
12/2012
5.0
carpet cleaners
  + -1 more
they were great and did a good job
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Nik C.
12/2012
5.0
carpet cleaners, house cleaning
  + 0 more
They responded to my Angie's list request for an estimate with a prompt email response. Calling back, it was clear I spoke with the owner, who was willing to give me a quote over the phone based on sq ft and number of rooms. The scheduling process was easy, and they were able to meet our timeline (several other companies were not, due to the holiday week). The guys who showed up to do the work, were right on time and very courteous. They honored the phone appraisal without question, only adding a reasonable amount for a couple spots that needed extra attention. The estimated it would take about 90 minutes, and they were right on the number. The house looks great -- fantastic job. I would highly recommend working with Carpet Wizard.
Description of Work: Full house carpet cleaning prior to stage for sale. Approx 1900 sq ft single story house, with 4 beds, hallway, living, dining and family rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Courtney C.
12/2012
5.0
carpet cleaners, house cleaning, oriental rug cleaning
  + 1 more
Gus did a fantastic job! I will use him in the future and would recommend him to everyone.
Description of Work: We had the entire upstairs carpet cleaned as well as 5 rugs. A few had some bad/difficult stains that he was able to get out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Kathleen L.
12/2012
5.0
carpet cleaners
  + -1 more
Gus took the time to discuss some of our special needs, e.g., problems associated with pets in the house, etc.
Description of Work: Gus came to our house soon after we called, did a quick and thorough job, and also gave us some good advice on maintaining our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Peter G.
12/2012
5.0
carpet cleaners
  + -1 more
Gus arrived on time. Looked over job and then began, completed work. We paid him and then left. No do's or don'ts. I recommend highly.
Description of Work: clean all carpet well, good attitude by Gus and helper, and honored Angie's deal price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Corinne S.
11/2012
5.0
carpet cleaners
  + -1 more
They showed up on time, pretreated the high traffic areas and went to work. They were meticulous and worked until the job was done. They did a fabulous job both times and will used them again. Their prices are soooo reasonable, too.
Description of Work: This is the second time we've used Carpet Wizard and are extremely pleased with both experiences. They are professional, thorough, punctual and do a FANTASTIC job of cleaning the dirtiest carpet. I would highly recommend them and will call them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Dawn W.
11/2012
5.0
carpet cleaners, house cleaning, upholstery cleaning
  + 1 more
Great company! Hire them!
Description of Work: This company did a phenomenal job! We called at 9am on Sunday morning to see if we could get someone out same day to do a move-out carpet cleaning - they came just 3 hours later! He did a really great job getting the carpets cleaned. They were really bad, soiled and stained and they looked as good as when we moved in when he was done. He even spent extra time trying to get out one particularly bad stain. And the whole carpet cleaning (3 rooms, 14 stairs and a hallway) was just $160. When he was done he did 4 upholstered chairs too, for just another $40. When they dried with some lines still on them he came back asap, and fixed them. We were very satisfied with the service and price and quality of this company and will definitely use them again and recommend them to family and friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

john Z.
10/2012
5.0
carpet cleaners, ceramic tile, house cleaning, floor cleaning
  + 2 more
Called on Saturday, came out on Monday to give estimate, working that Friday. Showed up exactly on time with a helper to move most furniture (did not move beds or dressers at our request). Worked approx 3 hours and everything looked great. Used a little too much solution on tile which affected the moulding, but that is more of a builder problem
Description of Work: Moved most furniture, shampooed all carpets and cleaned tile floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Spencer & Alecia L.
10/2012
5.0
carpet cleaners
  + -1 more
Gustavo was promptly on time. He did a fantastic job, was very professional, and I got a great price.
Description of Work: Cleaned all wall-to-wall carpets in house.Cleaned 1 chair and ottoman.Scotch-guarded carpet on stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$445

Spencer & Alecia L.
10/2012
5.0
carpet cleaners, house cleaning, upholstery cleaning
  + 1 more
Gustavo was promptly on time. He did a fantastic job, was very professional, and I got a great price.
Description of Work: Cleaned all wall-to-wall carpets in house. Cleaned 1 chair and ottoman. Scotch-guarded carpet on stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$445

nathan M.
10/2012
5.0
carpet cleaners, house cleaning
  + 0 more
Very happy with the carpet cleaning. We thought we needed to replace the carpet in our new house, but it looks great after having Carpet Wizard come though. We bought a Big Deal package and were able to have the service done in less than a week and they even showed up early to accommodate our work schedules. We would use them again and recommend to a friend.
Description of Work: Cleaned carpet in 3 bedrooms, hall, living room and dining room. Also helped remove odors and pet urine from previous owners cat box in pantry as a bonus!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Jennifer A.
09/2012
5.0
carpet cleaners, house cleaning, upholstery cleaning, floor cleaning
  + 2 more
I've been calling on Gus, THE Carpet Wizard, for my carpets for 3 years. He is always friendly, helps me move furniture if necessary, and gets the stains to disappear for a good amount of time. He also gets my couches nice and clean. having 2 teens, 2 babies and a cat creates quite a lot of traffic in our small home, and Gus has the expertise to keep our carpets looking fresh and clean, and our furniture looking good as new! Not only is Gus a true professional, he cares about his customers. I highly recommend you call Gus to clean your floors now!
Description of Work: Carpet cleaning, stain removal, and upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Frank S.
09/2012
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
During the last 18 months, I've been recovering from a serious foot injury and spent my recovery in a power chair. The chair tracked in all kinds of nasty from the streets of Oakland across the carpeting in my apartment. I am preparing to move and needed to do something about the staining so the landlord didn't charge me to replace the rug. I called and talked with Gus last week and sight unseen gave me an estimate of about $120. When he arrived we talked about the job at hand and I was not able to really tell him much about the staining. For a few minutes I was afraid he was going to turn down the work for concern of not being able to accomplish what I was asking given I couldn't tell him much of anything about the stains. Then we talked about steam cleaning versus dry cleaning and settled on the later. I went back to working and let Gus do this thing which apparently involves magic. About an hour later he asked me to take a look at his work and I am pretty sure the carpet looked better than when I moved in 26 months ago. It was a huge relief looking at what he was able to accomplish. Gus is a pleasant guy, professional and obviously knows his carpet. I would definitely hire him and Carpet Wizard again. Talking with my boss later, he mentioned they were looking to have their carpets cleaned because of a new baby in the house and I recommended Carpet Wizard without hesitation. Thank you!
Description of Work: Carpet Wizard was hired to clean a heavily soiled high traffic area of carpet that is a darker beige/very light brown. The soils were indeterminate and had been tracked in off the streets of Oakland.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Jie W.
08/2012
5.0
carpet cleaners
  + -1 more
I'm a property manager and I manage rental properties. Since my previous carpet cleaning guy retired early this year, I have tried several carpet cleaning companies, including the ones with high ratings on Angie's List. But so far, Carpet Wizard is the best among all. I consider using Gus for all my future carpet maintenance jobs. Gus did a great job cleaning the carpet. He is very professional and takes the pride in his work. After finishing with the carpet, he volunteered to help with fixing the door pad, without charging a dime. I'm very grateful for the job he did! Not just an average trade man, he is a nice guy with a warm heart! I highly recommend Gus and his Carpet Wizard to everyone! Jessie
Description of Work: Carpet cleaning service for rental properties

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Nancy R.
08/2012
5.0
carpet cleaners, floor cleaning
  + 0 more
Gustavo did a great job; he was friendly, professional, and came on a Sunday morning as promised. His price was extremely fair; lower than that of many larger companies I called, and I would definitely recommend his services and use him again if we need any floors cleaned in our home.
Description of Work: We needed to have the carpet cleaned in one room in an apartment, and wanted someone who could come on a weekend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Jagan S.
08/2012
5.0
blind cleaning, carpet cleaners, house cleaning, window cleaning, floor cleaning
  + 3 more
Very good detailed service. I will hire them again.
Description of Work: They were fantastic. Very polite, very service oriented, friendly, responsive to special requests. I called them to prepare high-end rental house for new tenants. My initial call to Gus was for carpet cleaning. I intended to call other providers for window cleaning and general house cleaning. Gus came to the house to give me an estimate. I ended up hiring his services for the whole house cleaning needs including window cleaning. He explained to me the detail work that will be done to clean the whole house. He stretched the carpet in areas that were no longer flat. The carpet looks great, even in the high traffic areas and stairs steps. The windows are very clean. It took 2 days to clean the whole house. The movers came before they can finish the hardwood floor so he suggested that I let the movers complete the moving and he would come back to mop the hardwood floors. He asked me to check the whole house and list areas that might have been missed. On his return visit, Gus finished the hardwood floor and cleaned the main door exterior. He also removed an abandoned bird's nest from the high eaves and hornet's nest by the slider door. He told me what to do to prevent the wasps from coming back. He gave me their card and said to call if I should notice anything I was unhappy with. Great follow up! I will absolutely use them again in the future and will recommend them to others. His original estimate was $900 but I offered him $950 plus tip for him and the window washer who worked with him on the second day and the follow up visit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Contact information

22883 Arnold Court, Hayward, CA 94541

http://www.carpetwizard.com

Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Insured

No License Required for Trade

Trade License Locale
135461
Trade License Authority
City of Hayward Ca.
Trade License Expiration
12/31/2016

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
House Cleaning,
Floor Cleaning and Waxing,
Flooring Sales and Installation,
Upholstery Cleaning,
Oriental Rug Cleaning,
Ceramic Tile,
Window Cleaning,
Pressure Washing,
Blind Cleaning,
Upholstering - Boat & Auto

FAQ

Carpet Wizard, LLC is currently rated 4.9 overall out of 5.

Sunday: 8:00 AM - 6:00 PM

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Carpet Wizard, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Carpet Wizard, LLC offers free project estimates.
Yes, Carpet Wizard, LLC offers eco-friendly accreditations.
Yes, Carpet Wizard, LLC offers a 10% senior discount.
No, Carpet Wizard, LLC does not offer emergency services.
Yes, Carpet Wizard, LLC offers warranties.
Carpet Wizard, LLC offers the following services: Carpet Cleaning, Carpet Repairs, Dry Carpet Cleaning, Area Rugs Cleaning, Stain Removal, Tile & Grout, Pressure Washing, Upholstery Cleaning, House Cleaning Services, Move In /Move Out Services.
Flooring repairs, Hardwood Floor Cleaning, Refinishing, Water Damage & Air Ducts.

Contact information

22883 Arnold Court, Hayward, CA 94541

http://www.carpetwizard.com

Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM