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Carpet Wizard, LLC

Carpet Cleaning, House Cleaning, Floor Cleaning and Waxing,

About us

Here at Carpet Wizard, we are devoted to customer satisfaction. We are dedicated to making your home a healthy, beautiful dwelling. We know that there are a lot of carpet cleaning companies to choose from, which is why we treat every job we take on as an opportunity to prove that we are the best of the best. Whether commercial or residential, every job is completed with the attention to detail that has become our trademark.. The look of a brand new area rug or chair can be restored with professional cleaning by our licensed technicians adding brilliance to a room. From experience, we know how important it is to thoroughly assess a project before beginning, which is why we get it right the first time, guaranteed. Our job isn't finished until we have put a smile on your face.

Business highlights

19 years of trusted experience

Services we offer

Carpet Cleaning, Carpet Repairs, Dry Carpet Cleaning, Area Rugs Cleaning, Stain Removal, Tile & Grout, Pressure Washing, Upholstery Cleaning, House Cleaning Services, Move In /Move Out Services.

Services we don't offer

Flooring repairs, Hardwood Floor Cleaning, Refinishing, Water Damage & Air Ducts.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9359 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
8%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 1-25 of 359 reviews

Mary B.
03/2020
5.0
carpet cleaners
  + -1 more
Gus was direct, listened as well as explained what needed to be done. End result was really appreciated - carpet looks almost new.
Description of Work: light colored carpet needing cleaning after 5 years of use.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$180

Megan M.
09/2019
4.0
carpet cleaners
  + -1 more
good. service was fine and it turned out well. we are happy.
Description of Work: bedroom carpets

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Kathy R.
09/2019
5.0
carpet cleaners
  + -1 more
Excellent professional service. He took pride in his work and turned out a clean carpet. I had very poor service from another company and was ready to replace the whole carpet. I decided to try one more time then replace if it couldn't be cleaned. No need for that. I will definitely use Carpet Wizard again. I plan to hire them for granite and grout work also.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

John H.
08/2019
5.0
carpet cleaners
  + -1 more
Well. Gus was on time, efficient, and fair.
Description of Work: Two carpeted rooms cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Karen N.
05/2019
5.0
carpet cleaners
  + -1 more
Gus did a great job cleaning the carpets in our house. He was very knowledgable and took the time to do a good job. Made sure I was happy with the work before he left. I will definitely hire again.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom P.
02/2019
5.0
carpet cleaners
  + -1 more
Gus did a thorough and careful job on all our carpets.
Description of Work: Cleaning of 4 wall-to-wall carpets, stair carpet, and 2 area rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$225

Rajiv Y.
02/2019
5.0
carpet cleaners
  + -1 more
Great job by Gus and his colleague. Very competitively priced. Great service. Lot of old carpet stains or dirt got cleaned up pretty good. Will hire them for sure again.
Description of Work: Upstairs and downstairs carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

xin S.
10/2018
5.0
carpet cleaners, house cleaning, window cleaning
  + 1 more
works perfect. Definitely will use them again
Description of Work: move out cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Bertram C.
08/2018
5.0
upholstery cleaning
  + -1 more
The entire experience was excellent. Gus and his assistant (I cannot recall his name) were punctual, professional and courteous. But most importantly, they did a superb job cleaning 2 very dirty vintage chairs. One of the chairs was covered with deep sticky stains that I knew would be difficult to remove. However, Gus and his assistant did a great job in making most of the stains disappear. Even the deepest stains were greatly diminished. Those few deeper stains are barely noticeable. Overall, we are very pleased with the job.
Description of Work: Upholstery Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Winnie W.
08/2018
5.0
carpet cleaners
  + -1 more
It was a father son team. They are professional and hard working. Super likable! The price was reasonable also. I really like them, and would recommend them to anyone.
Description of Work: Cleaning my carpet in the bedroom and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Owen and Mary O.
07/2018
5.0
carpet cleaners
  + -1 more
They are excellent with their service. They are professional and we will be using them again.
Description of Work: They have cleaned our carpets for three years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

michelle C.
06/2018
5.0
carpet cleaners
  + -1 more
This is a wonderful company that I wouldn't hesitate to recommend or use again. Gus is a hard-working, honest, careful worker and did a phenomenal job on the carpets throughout my home. The carpets looked like new, despite not having been cleaned professionally for years. He arrived a bit over the scheduled time, but it was a small amount and anyone living in the bay area should be understanding that some commutes take longer, even with prior planning (why "punctuality" is N/A on this - my review is a straight A). As long as I'm in the serviceable area, I will be a loyal customer. You won't go wrong hiring Carpet Wizard for your home. Excellent service.
Description of Work: Carpet cleaning throughout home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$220

Scott S.
06/2018
5.0
carpet cleaners
  + -1 more
Quite well. A few places took longer than expected to dry, but these were mainly areas that get little ventilation. They took extra care on the few places I pointed out were unusually dirty, and they still look great 4 weeks after the service!
Description of Work: Rug cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

steven J.
06/2018
5.0
carpet cleaners
  + -1 more
very professional, started and completed the job very efficiently
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

ROBERT W.
04/2018
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
This is the 2nd time I have had my carpets done and both times have been done perfectly at a very reasonable price. I also asked him to replace a burn spot in one room and they will be doing that also for a very reasonable price. Gus is a very caring person and very easy to work with.
Description of Work: Cleaned carpets with 4 flights of stairs and 4 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

cynthia H.
11/2017
5.0
carpet cleaners
  + -1 more
Best carpet cleaning I have ever paid for! A month later and they are still perfect... no odd spots drifting back up.
Description of Work: Carpets through out the house- stairs and master bedroom needed extra TLC after a master bath remodel. WOW! Such a great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Margaret H.
10/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
It was a pleasure to have the work done. The were so professional and did an amazing job. The carpet looks like new as does the sofa.
Description of Work: I needed the carpet and sofa cleaned in our den.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$156

Eddie M.
10/2017
5.0
ceramic tile
  + -1 more
Was responsive at all times. Let me know they were running late in the morning due to traffic so I know what was going on. Did a good job.
Description of Work: Tile cleaning in a bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

J. Geoffrey C.
09/2017
5.0
ceramic tile
  + -1 more
They did a good job. The tile is clean, and it appears it has been resealed, although it may not be obvious if the sealing was not done properly.
Description of Work: Cleaned and sealed my stone tile shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary M.
09/2017
5.0
carpet cleaners
  + -1 more
Gus cleaned our white carpet in the living room, dining room, hall, two bedrooms, and den. The carpet had many stains, particularly in the dining room area where there had been wine spilled, and what appeared to be stains from oil on shoes. We were very pleased with how well the carpet cleaning turned out. Far better than we had expected considering fairly old stains. Gus was a pleasure to work with, and we would definitely ask for his service again. Paul McKiernan
Description of Work: carpet cleaning through out whole house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol U.
08/2017
5.0
house cleaning, carpet cleaners
  + 0 more
Gus steamed clean my mother's carpets previously and he mentioned that they also do house cleaning. Gus is professional, fair and meticulous. Really like his work ethics. So when I needed a whole house cleaning in preparation for a new tenant I contacted Gus. Gus' cleaning crew was thorough, professional, knew how to remove all the dirt and left the house spotless. I will be calling Carpet Wizard again! And recommending Gus & crew to friends.
Description of Work: Move Out/Move In cleaning - whole house including steam cleaning of carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amanda M.
08/2017
4.0
carpet cleaners
  + -1 more
Overall good, some stains reappeared, he said I could call if that happened but I don't have the time right now.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro
$100

Madera G.
07/2017
5.0
carpet cleaners
  + -1 more
Great. I have hired Carpet Wizard three times. Gustavo has always been punctual and thorough. Unlike some of the large corporate companies, Gus really cares about your home. Highly recommend.
Description of Work: Cleaning the carpet and area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David V.
07/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Great. Gus is professional and personable. Highly recommended.
Description of Work: carpet and upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eleanore S.
07/2017
5.0
carpet cleaners
  + -1 more
I was more than pleased with the work that was done on my carpets. They were quite soiled. Gus was able to remove the stains and did a magnificent job. They haven't looked this good in years! I highly recommend him. He came in and worked on the 3 carpets....was very thorough and finished the job within a couple of hours. I'm so happy I've found Carpet Wizard. I will be calling them in the future for all my cleaning needs.
Description of Work: I had 3 carpets in my home cleaned; the living room and two bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

22883 Arnold Court, Hayward, CA 94541

http://www.carpetwizard.com

Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Insured

No License Required for Trade

Trade License Locale
135461
Trade License Authority
City of Hayward Ca.
Trade License Expiration
12/31/2016

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
House Cleaning,
Floor Cleaning and Waxing,
Flooring Sales and Installation,
Upholstery Cleaning,
Oriental Rug Cleaning,
Ceramic Tile,
Window Cleaning,
Pressure Washing,
Blind Cleaning,
Upholstering - Boat & Auto

FAQ

Carpet Wizard, LLC is currently rated 4.9 overall out of 5.

Sunday: 8:00 AM - 6:00 PM

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Carpet Wizard, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Carpet Wizard, LLC offers free project estimates.
Yes, Carpet Wizard, LLC offers eco-friendly accreditations.
Yes, Carpet Wizard, LLC offers a 10% senior discount.
No, Carpet Wizard, LLC does not offer emergency services.
Yes, Carpet Wizard, LLC offers warranties.
Carpet Wizard, LLC offers the following services: Carpet Cleaning, Carpet Repairs, Dry Carpet Cleaning, Area Rugs Cleaning, Stain Removal, Tile & Grout, Pressure Washing, Upholstery Cleaning, House Cleaning Services, Move In /Move Out Services.
Flooring repairs, Hardwood Floor Cleaning, Refinishing, Water Damage & Air Ducts.

Contact information

22883 Arnold Court, Hayward, CA 94541

http://www.carpetwizard.com

Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM