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The Flue Doctor.Inc

Chimney Sweep, Dryer Vent Cleaning, Fireplaces,

About us

Hi, I'm Shad Sidebottom, owner of The Flue Doctor chimney sweep and dryer vent cleaning service. I have 18 years of knowledge and experience in the chimney cleaning and dryer vent service industry. I only use the latest methods and technologies, and our equipment is the most sophisticated on the market. Our processes and technology bring to you the best money can buy in an affordable package. The Flue Doctor performs chimney cleaning and service, as well as dryer vent service in the greater Grass Valley area and surrounding foothill communities, please call to see if you're in our service area. I am constantly training in the latest techniques and technologies. Our goal is simple, to provide you with a low cost and reliable solution that will ensure your fireplace or wood stove is usable and safe, a clean chimney not only makes your fireplace safer but also more efficient, which means lower fuel costs.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Chimney Sweep, , Wood Gas Or Pellet Stoves, and Fireplaces,Dryer vent cleaning,Roof and Gutter Cleaning and repairs.

Amenities

Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.946 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
0%
3
0%
2
0%
1
7%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
4.8
punctuality
4.9
Showing 26-46 of 46 reviews

Kellie C.
05/2017
5.0
chimney sweep
  + -1 more
Excellent!
Description of Work: Inspected and cleaned chimney that had a large, old insert. We wanted to make sure it was safe to use.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Christine B.
12/2016
5.0
chimney sweep
  + -1 more
Service was great!
Description of Work: Chimney sweep

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris E.
09/2016
5.0
chimney sweep, chimney caps, fireplaces
  + 1 more
Excellent, as expected.
Description of Work: Chimney sweep, clean out and inspect wood stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

William M.
03/2016
5.0
chimney sweep, dryer vent cleaning
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen H.
03/2016
5.0
chimney sweep, chimney repair
  + 0 more
unknown
Description of Work: Cleaned chimney, replaced auger motor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Richard M.
06/2015
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro

Diana K.
02/2015
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

erin M.
01/2015
1.0
chimney sweep
  + -1 more
unknown
Description of Work: I have been a customer of this company for eight years and I am so disappointed with the service I just received. They installed faulty equipment and refused to come back and fix it and after 46 phone calls and no return phone calls and being told that they would finally fix it and setting up an appointment and then not showing , I filed a small claims suit and they finally returned my money. I have referred this company to many of my own clients and for anyone who is going to use them I would be very careful.I am not sure if this was a one time incident but very disappointed and will never use them again.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$250

stephen W.
09/2014
5.0
chimney sweep, chimney caps, dryer vent cleaning
  + 1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gary C.
06/2014
5.0
chimney sweep, chimney caps, dryer vent cleaning
  + 1 more
unknown
Description of Work: These guys consistently do good work. This was more than a clean it included replacing the rusted out spark arrester with a long life stainless steel arrestor

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from The Flue Doctor.Inc
Thank you so much for the great review, We look forward to seeing you next year. Shad

Todd B.
04/2014
5.0
chimney sweep, dryer vent cleaning
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from The Flue Doctor.Inc
Thank you so much for taking the time to give us a review. Shad

Chuck C.
03/2014
5.0
chimney sweep
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Gari G.
02/2014
5.0
chimney sweep
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ToddandKarey W.
01/2014
5.0
fireplaces, dryer vent cleaning
  + 0 more
Everything went very well.
Description of Work: Fireplace and dryer cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from The Flue Doctor.Inc
Thank you so much for the great reviews look forward to seeing you next season

SHERRY H.
05/2013
1.0
chimney sweep
  + -1 more
See above.
Description of Work: Nothing - Never got any response to emails.

Rating CategoryRating out of 5
responsiveness
1.0


Response from The Flue Doctor.Inc
The family and I were out on a camping trip/vacation,(memorial day weekend and also my birthday) ,where we had no service or Internet to respond.It's the only time of year we go do anything. We tried to contact the customer when we got back, but it wasn't good enough for her. I lost more than 1 night's sleep over this review. We take great pride in giving the BEST service available as you can see by our other reviews.We have a wonderful client list of over 1,500 repeat customers due to our great service and we can guarantee that if you choose our services you will be just as happy as they are to use us again.

Kathy L.
02/2013
5.0
chimney sweep
  + -1 more
they arrived on time, got the job done and left everything clean.
Description of Work: Great guys, on purpose, in and out when promised. Will use and refer them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Christopher S.
01/2013
5.0
chimney sweep
  + -1 more
This was the 2nd year I've used them for my wood burning stove. It's been the same 2 guys both times, and one if them is the business owner. They are polite/courteous, but also work quickly, and efficiently as a team. The removal of the bricks to access and clean the insulating "blanket" inside the top of the t-top was something the previous sweep I used didn't do. They asked if I wanted a 1 or 2 year follow-up call, and did the 1-year as I requested - which was nice because then I got it done in September before I needed to burn again for this winter. I'll keep using them. Their price might be a bit above average, but then you get well-above-average service, so no complaints from me.
Description of Work: The chimney sweep service was for a 1-story 8" stove pipe to a wood burning t-top stove. The 2 men work in tandem, one on the roof, the other at the stove. The stove pipe cap / screen is cleaned, the stove pipe brushed/swept, and bricks are removed in the t-top so they can access and clean the insulating pad. The guy working at the stove has a vacuum running with a very large HEPA bag installed during all of this. I've never smelled or detected any ash dust inside the house escaping from the vacuum/bag. They also clean the glass door inside and out. I think they were in and out in 45 minutes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kellie M.
12/2012
5.0
chimney sweep, fireplaces, dryer vent cleaning
  + 1 more
It went great. The technician was great. He gave us some tips and pearls to prolong the cleaning and maintenance of our dryer vent and gas fireplace.
Description of Work: I had my gas fireplace cleaned and inspected, and my dryer vent cleaned. The fireplace looks brand new. They were on time, helpful, and I will definitely use them again. I have already recommended them to my neighbors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Mike G.
11/2012
5.0
chimney sweep
  + -1 more
Chad was professional and thorough in his work and was able to point out all issues I had with my chimney and wood stove. He provided excellent recommendations for what I needed to do. They were very mindful of my room furnishings and took pains to keep things clean. He was great to work with and I wouldn't hesitate to recommend his company, The Flue Doctor, to anyone seeking a chimney inspection and cleaning.
Description of Work: I wanted my chimney cleaned and inspected so I would know it was safe to use this winter. Chad pointed out to me that my particular wood stove installation was not to code, was a "slam installation" with no stove pipe present in the chimney. This situation resulted in a higher price for the cleaning due to the additional labor required to remove the wood stove from the fire box to completely clean the system. He further cautioned me of issues that might be uncovered in the cleaning that could present safety concerns. Upon cleaning the chimney, he showed me the cracks in the flue liner that would present a potential fire danger in the future. Chad and his helper quickly completed the cleaning of the chimney, the fire box, and wood stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Joanne R.
07/2012
5.0
chimney sweep, chimney repair, dryer vent cleaning
  + 1 more
They did a great hob, always clean up after themselves. I have used them for many years now and they always call in a year to set up a new appointment. Very satisfied with them and would suggest them to all my friends.
Description of Work: Chimney swept, roof checked, dryer vent checked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

Connie R.
08/2011
5.0
dryer vent cleaning
  + -1 more
They actually cleaned up the mess that was caused during the cleaning. They gave me advice to help keep the dryer vent clean for the future. They did good a job.
Description of Work: They cleaned out our dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2(current)

Contact information

22286 Cottage hill dr, Grass Valley, CA 95949

www.thefluedoctoronline.com

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Dryer Vent Cleaning,
Fireplaces,
Chimney Caps,
Chimney Repair,
Window Cleaning,
Gas Logs,
Gutter Cleaning

FAQ

The Flue Doctor.Inc is currently rated 4.9 overall out of 5.
The Flue Doctor.Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, The Flue Doctor.Inc does not offer free project estimates.
No, The Flue Doctor.Inc does not offer eco-friendly accreditations.
No, The Flue Doctor.Inc does not offer a senior discount.
Yes, The Flue Doctor.Inc offers emergency services.
No, The Flue Doctor.Inc does not offer warranties.
The Flue Doctor.Inc offers the following services: Chimney Sweep, , Wood Gas Or Pellet Stoves, and Fireplaces,Dryer vent cleaning,Roof and Gutter Cleaning and repairs.

Contact information

22286 Cottage hill dr, Grass Valley, CA 95949

www.thefluedoctoronline.com