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The Flue Doctor.Inc

Chimney Sweep, Dryer Vent Cleaning, Fireplaces,

About us

Hi, I'm Shad Sidebottom, owner of The Flue Doctor chimney sweep and dryer vent cleaning service. I have 18 years of knowledge and experience in the chimney cleaning and dryer vent service industry. I only use the latest methods and technologies, and our equipment is the most sophisticated on the market. Our processes and technology bring to you the best money can buy in an affordable package. The Flue Doctor performs chimney cleaning and service, as well as dryer vent service in the greater Grass Valley area and surrounding foothill communities, please call to see if you're in our service area. I am constantly training in the latest techniques and technologies. Our goal is simple, to provide you with a low cost and reliable solution that will ensure your fireplace or wood stove is usable and safe, a clean chimney not only makes your fireplace safer but also more efficient, which means lower fuel costs.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Chimney Sweep, , Wood Gas Or Pellet Stoves, and Fireplaces,Dryer vent cleaning,Roof and Gutter Cleaning and repairs.

Amenities

Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.946 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
0%
3
0%
2
0%
1
7%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 46 reviews

HK A.
11/2017
1.0
chimney sweep, chimney caps, chimney repair, fireplaces
  + 2 more
Numerous calls, no returned call. Finally scheduled and they never showed up. No call, no email, nothing. I called several times and my calls were never returned.
Description of Work: Chimney swept and spark arrestor repaired

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Response from The Flue Doctor.Inc
We have you rescheduled for Monday November 13th at 4 p.m. I'm not sure what the confusion is but I will be calling you at 7 a.m.

Connie R.
10/2017
5.0
chimney sweep
  + -1 more
I have used them for a number of years. They are reliable and efficient. This is the first time they were late. They did call and let me know they were running late. Every other time they always arrived right on time. I will continue to us them and recommend their service.
Description of Work: They cleaned the pellet stove, the fireplace chimney, dryer vent and the ceiling fan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$455

Gari G.
08/2017
5.0
chimney sweep, fireplaces
  + 0 more
they were great...as they always are
Description of Work: clean and check my fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marva K.
06/2014
5.0
window cleaning
  + -1 more
They were perfect! Good price, excellent job. Very conscientious.
Description of Work: Washed outside windows and screens of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

PETER G.
03/2014
5.0
chimney sweep, chimney caps
  + 0 more
After all the work was done, he vacuumed around / in front and top of stove, carpet in front. Showed me the inside of the flue, and the condition of the chimney cover (was a fire hazard waiting to happen).
Description of Work: Cleaned out wood stove,pipe,ashes in stove. Cleaned chimney flue,cleaned,repaired /replaced chimney top cover. Checked above stove pipe for blockage from insulation (clear).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Kathleen H.
01/2014
5.0
chimney sweep
  + -1 more
Prompt, thorough, neat. A little slow to return phone calls.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$100

Calene G.
01/2014
5.0
chimney sweep, chimney repair
  + 0 more
They did a great job and I would definitely recommend them! They were also very efficent.
Description of Work: Chimney sweep and ended up doing major work on it as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Mel W.
11/2013
5.0
chimney sweep
  + -1 more
Very thorough and fast. Cleanup of area when finished.
Description of Work: Cleaned wood stove chimney as well as wood stove and surrounding areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Response from The Flue Doctor.Inc
Thanks for the great review. Please give us a call if you have any issues through the winter and we look forward to seeing you in the fall. The Flue Doctor

Richard C.
10/2013
5.0
chimney sweep, fireplaces
  + 0 more
The Flue Doctor arrived on time, was efficient, worked quickly, gave us tips for future reference and answered our questions.
Description of Work: Clean and inspect woodstove and chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from The Flue Doctor.Inc
Thank you for the great review.

Teresa Y.
10/2013
5.0
fireplaces
  + -1 more
Love The Flue Doctor - on time, reasonably priced, and very professional.
Description of Work: Cleaned and prepared wood stove for winter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

arnie T.
10/2013
5.0
chimney sweep
  + -1 more
Shad and helper arrived right on time and did a thorough job in cleaning the stove's interior and pipe and flue cap. I'm a first time wood stove owner and he gave me several good tips on using the air flow controls and explained all aspects of proper use and maintenance of the stove. I plan to use his service every year to make sure the stove is safe for winter use.
Description of Work: Cleaned flue/cap and wood stove

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Howard R.
10/2013
5.0
chimney sweep
  + -1 more
Shad showed up on time, cleaned both chimneys, cleaned inside and outside of both stoves, completely cleaned entire working area.
Description of Work: Chimney cleaning and stove and surrounding area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Kim C.
10/2013
5.0
chimney sweep
  + -1 more
We have used the Flue Doctor for about 4 years now. Shad and his assistant are respectful, careful and punctual.
Description of Work: Chimney inspection and cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$125

John & Carole F.
10/2013
5.0
chimney caps, fireplaces
  + 0 more
Went perfectly. On time. Spread out large cloth to keep area clean. Cleaned flue cap, spark screen, inside of stove & even resealed storm collar on roof.
Description of Work: Cleaned wood stove on 2 story home w/ steep roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Gary C.
10/2013
5.0
chimney sweep, fireplaces
  + 0 more
Not only was the plate refastened using new screws Shad drilled out the first plate to ensure the sheet metal screw fastened properly to the second plate. Nice work Shad!
Description of Work: Cleaned the wood burning stove and flue, did a great job as usual. But this last time Shad noticed a loose plate, which he refastened.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Joanne R.
10/2013
5.0
chimney sweep
  + -1 more
They always do a great job. They clean up well and make sure to vacuum everything. They are always very nice and professional. They are accommodating, complete the work within a half hour, and always show up on time. If they are running late they let me know and apologize. They reliable and I continue to use their service.
Description of Work: They cleaned the flue in the chimney. They come every year to do the service. I have been using them for about twenty years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Book H.
09/2013
5.0
chimney sweep
  + -1 more
Took his time, did the job right. He made sure to protect the area around the fireplace. Used a ladder to inspect from the roof. Was gentle in his remonstrance about how dirty it was i.e. how long it had been since I'd last cleaned it.
Description of Work: Thorough clean and inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Chuck C.
09/2013
5.0
chimney sweep
  + -1 more
They cleaned up well after themselves. The stove works better now! It turned out really good. The guy who came was very nice and professional. He really knew what he was doing. It probably took him an hour. I was really happy with them.
Description of Work: They cleaned my flue and serviced my stove insert.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jacquelin M.
09/2013
5.0
chimney sweep, chimney repair
  + 0 more
excellent annual service, on time, courteous, non-invasive in the home, efficient use of time. proper equipment. great price for service.
Description of Work: chimney cleaned, system checked, bricks replaced, clean-up afterwards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Gari G.
09/2013
5.0
chimney sweep
  + -1 more
It was very good. My wife dealt with the company primarily, but she said they very professional and did a nice job. They did what they were supposed to do and they did it well.
Description of Work: They did a chimney sweep for us.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0

Yes, I recommend this pro

Nancy T.
09/2013
5.0
chimney sweep, chimney caps
  + 0 more
Outstanding service, and knows his business. I will definitely use the Flue Doctor again. My chimney had not been cleaned in years, thus it was very much needed.
Description of Work: Cleaned chimney, included removing stove and cleaning behind it. Installed new chimney cap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Kathleen H.
09/2013
5.0
chimney sweep
  + -1 more
Very steep roof and tall chimney make this a challenging project. Shad was up to the task and left the site spick and span.
Description of Work: chimney swept

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$125

Dennis F.
07/2013
5.0
chimney sweep
  + -1 more
They were prompt and professional. I selected them because they were close to my home and reasonably priced. I will continue to use their service as they were very good.
Description of Work: Cleaned chimney and insert

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Nancy K.
03/2013
5.0
chimney sweep
  + -1 more
Job well done. Would have back.
Description of Work: Shad came and worked on cleaning our gas fireplace. Very neat and personable. Very knowledgeable about his craft as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Gari G.
03/2013
5.0
chimney sweep, dryer vent cleaning
  + 0 more
They were on time and very professional. All in all very excellent service, we would highly recommend them. Also, they were extremely tolerant about our nosy & noisy dogs. Thank you Flue Doctor.
Description of Work: They serviced our pellet stove and cleaned the dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$310
    • 1(current)
    • 2

Contact information

22286 Cottage hill dr, Grass Valley, CA 95949

www.thefluedoctoronline.com

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Dryer Vent Cleaning,
Fireplaces,
Chimney Caps,
Chimney Repair,
Window Cleaning,
Gas Logs,
Gutter Cleaning

FAQ

The Flue Doctor.Inc is currently rated 4.9 overall out of 5.
The Flue Doctor.Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, The Flue Doctor.Inc does not offer free project estimates.
No, The Flue Doctor.Inc does not offer eco-friendly accreditations.
No, The Flue Doctor.Inc does not offer a senior discount.
Yes, The Flue Doctor.Inc offers emergency services.
No, The Flue Doctor.Inc does not offer warranties.
The Flue Doctor.Inc offers the following services: Chimney Sweep, , Wood Gas Or Pellet Stoves, and Fireplaces,Dryer vent cleaning,Roof and Gutter Cleaning and repairs.

Contact information

22286 Cottage hill dr, Grass Valley, CA 95949

www.thefluedoctoronline.com