Mark C Petersen Residential Remodeling

From the one meeting I had with Mark, he seemed very professional and knowledgeable in his craft. He was conscientious and asked good questions so as to gain a better understanding of what I needed done to my home. The problem for me became the time it took to receive an estimate and get a firm start date. I began to feel during this process that perhaps my project wasn't a priority, again, mainly based on the time it took for me to get an actual estimate. It was mainly for that reason that I did not use this service provider.

The service was excellent. They were clean, tidy and professional. The price was a little high and the quality was excellent.

Mostly good, some not so good. I thought about this review for sometime. I wish I could have rated the contractor higher, but for fairness sake, I believe the ratings reflect the "overall" work and price. We accepted the bid for the reasons; the contractor seemed very knowledgable and professional, even though I, not my wife, thought the bid a little high. The contractor started off very good and my wife and I were very pleased with all aspects of the job and personnel. As the job went on and the price went up, some of the professionalism we enjoyed went down as with some of the quality, it is my understanding, from the contractor, this downward trend and upward price was mostly do to a subcontractor and not the general.I will suggest to someone hiring any contractor, is to ask for a detailed line item bid, as not to be left open for questionable increases with a reasonable time table for completion, Example; if the bid included replacing a bathroom fixture ;or code compliance work, and that was not done or not necessary, it can be readily identified and price adjusted, also if something is added it can also be adjusted more fairly, again this partially do to the subcontractor. I think I would have been more satisfied if I had such a bid to work with instead paying for a catchall bid.I will ;say I was not satisfied, as a whole, with the job(s) and mostly the price and time to complete. Some time delays were acceptable, i.e., another job for a disabled client was completely understandable and I agreed to the delay. Some extra costs were also acceptable, but again, vague, and some I felt were not justified, but I paid as it is my responsibility. ;By the way the above cost paid to contractor does not include tile and fixture costs. I stated I would use this contractor again but with the aforementioned changes.

He was very good. The tiling and flooring are excellent. They reduced all of our mold and installed a very nice vinyl flooring with a concrete subfloor. We have a retiled showered, a new vanity, a new window and wall, repair and replacement of drains in the tub, a brand new tub, and they installed an electrical vent to take care of any future excess moisture. They were extremely honest about what the price would be and how long the job would take. The overall finished look of the job looks more amazing than we had expected. We are very happy with the results. He was an excellent recommendation and they even stayed on schedule with a rain storm. I was very impressed.

Mark and Scott were very detail-oriented. They did top-quality work. They were punctual and cleaned up after themselves every day. They dismantled fixtures and cabinetry carefully allowing almost everything to be donated for re-use by others. They are pleasant, helpful and very hands on.

Mark and his team were very prompt. Every day they said they would be there they would be there at 7am. They kept us informed through the process. They tried to keep the mess to a minimum. They took there time but the quality is very good. Mark was very helpful in helping us pick out tiles and paint. He guided us as we made decisions. The only other trades that came in was tile. Everything else was done by mark and his small team of two other workers. After everything was completed we had some issues. They were handled very promptly and without question.

I absolutely love my new kitchen and laundry room, customized to my wishes by Mark, and his team. The craftsmanship and attention to detail was superb. They treated my home as they would their own. They advised on my design choices to help ensure that I would be satisfied with both the functionality and aesthetics of the final product. They stayed focused on the job the entire time, doing the majority of the work themselves with only a few subcontractors. Mark remained responsive to the couple of minor items that popped up after formal completion of the work, addressing them completely. The only quibble we had was with the timeline; the job that was quoted at 6-8 weeks and contracted for 2 months took a full 3 months to complete. I understand this is par for the course with major renovation jobs, but was the one deviation from the exceptional excellence in other respects of the project. We are of course happy that no sacrifices were made to quality in the name of timeliness. I would happily hire Mark again for any home renovation.

We are SO pleased with the out come. Mark went above and beyond to accommodate our wish list and last minute new ideas and and quot;add-onsand quot;. Mark also fixed a portion of a damaged garage wall to allow the entry door to lineup and close properly without us asking (this would have impacted the the finished look of kitchen if he had NOT done that). Mark was always prompt each morning at the designated time of arrival and always left our home clean and orderly during construction. Plastic walls were put up to separate construction area from rest of house for dust control. Mark was very conscientious and understood our concerns for any subcontractors access to our home. All work was dome with the highest level of perfection by Mark and his team. If we had questions he answered them immediately. Several situations came up that would have cost a lot more in labor /redesign strategy but Mark and his team had wonderful suggestions that made everything come together perfectly for the final look! Whenever had a worry or concern about them working in our home while we were both artwork. (LOL,and not one butt crack was ever revealed!!) THANK YOU MARK AND SCOTT for everything!!!! Would LOVE to share the before and after photos. Mark and Scott designed our new kitchen and deserve full credit for all details.

After realizing a faulty shower pan mandated a bathroom reno down to the floorboards, we searched endlessly for a contractor. We could not have been more happy with our eventual selection of Mark Petersen. Mark and his partner Scott were extremely accommodating and professional from day one. We were given a contract and estimate at the outset and though our final tally ended up being a couple thousand more, it was completely expected given requested upgrades and necessary repairs discovered during demo. Mark had us select, order and pickup all materials except the shower doors. This ended up being a good thing to keep the process moving in a timely fashion. He recommended suppliers when needed. Mark always kept us informed and if any issues arose, such as completely rotted out studs, he made it a point to have us see the damage and explain the needed improvements before they were made. They work early (7 am) but did their best to keep noise to a minimum. They were always willing to respond to questions and incredibly considerate of our home, laying out protective material to keep rooms and hallways clean plus sweeping and vacuuming every single day. If cleanliness is as important to you as it is to me, you won't be disappointed. I found Mark and Scott to be efficient, the entire project took about six weeks but in all honesty, about two of those weeks could be attributed to owner delays (vacation and indecision on materials). When they discovered that the countertop we ordered wasn't the appropriate size, they worked around it, seamlessly incorporating it into the existing space. To account for this, we ended up having Scott design and build a new vanity cabinet to fit the room/countertop (a large part of the additional cost). It looks beautiful and is perfectly functional. I should add that other issues arose during the bathroom reno, issues in other rooms of our decades old, oddly improved home. Mark corrected those issues, at times with no additional cost (a leaking toilet in another bathroom for example). Having contractors work on your home, especially while you're not present, can be a nerve-wracking experience, but the whole process could not have gone more smoothly and we could not be happier. Mark and Scott did all of the work except for laying the tile (their subs were nice and accommodating though they didn't always see eye to eye), painting (we did that) and the installation of the shower doors. As proof that Scott takes great pride in his work, he wasn't happy with the original hinge installation and called the glass company back in for a second day to redo the job. Though it's small, our bathroom is now beautiful, fully operational and frankly, it feels like a hotel bathroom, a bit of a respite in the midst of busy days. We delayed our renovation for nearly a year while stockpiling funds and Mark's work has been worth every penny. Count us as extremely satisfied customers willing to vouch for their work without hesitation.

The guys were nice and responsive and certainly skilled at home repairs. The repairs were done to our satisfaction, but we noticed early on that Mark and his guys were always talking about how much more complicated all the repairs were. They were setting us up for a huge increase in the amount that we had agreed to for the job - almost a third more than we had contracted for. At the end of the job when they presented us with the last bill, they noted that the bedroom walls had needed three coats of paint and that meant they had to spend more time. They also had added to the bill a whole lot of little things but at a huge cost which they hadn't run by us first. I wouldn't say the work was first class but it was adequate. If anyone hires them, be very clear ahead of time exactly how much things are going to cost and don't let them work in any little extras that they can then sock you with a big bill for later.

When Mark found out we were accepting other bids it was a turn off for him. He never bid our kitchen stating that he had a much bigger project but waited about 10 days to do so. During the measurement of the kitchen he was extremely cocky. He basically wasted our time and delayed all project.

Mark and Scott were very professional. They had to contend with old, not to code plumbing and also issues with the plumbing accessories of the new clawfoot tub. The wainscoting really added the original look to our Craftsman bungalow. They were both very responsive via phone or text and always kept us in the loop when circumstances changed. My wife and i would not hesitate to use their services again, we just need to save up again!

We were quite pleased with the results. Mark and company will provide a reasonable estimate, show up on time as scheduled, and do great work. The only crew who spent the time to figure out what the real trouble was before providing an estimate. Corrected water damage in three rooms and upgraded bathroom for us. Very pleased!

He showed up within a week of contacting him but when he realized the extensiveness of the work he no longer wanted to complete the job. He said that the work that needed to be done wasn't what they dealt with. They declined the job.

They went above and beyond once the tile was down and the greenboard (?) came down and the condition of the studs was revealed, same as when the bath tub came out and you could see the damage beneath the tub. The price was fair, the work was as fast as it could be when the shower and the floor both had to be retiled, the new custom window is perfect and it's great to have a tub/shower that doesn't s*** water everytime someone bathes. They were always on time, very professional, and really willing to work with me. We want them to do more work for us at our house!

July 30th was the date of the final invoice - May 26th was the date of the final proposal. In between those dates, I acquired an awesome kitchen. This review is about a year after the fact and I think that, because I've had a year to get over it, is more accurate than had I immediately written a review. Truth be told, it really wouldn't be any different. My kitchen was truly horrible but I was hesitant to have it redone do to horror stories I had heard from other people about remodeling jobs. Based on the great reviews on Angie's List for Mark C. Petersen, we took the leap and contracted with Mark to fix our hideous kitchen. Mark and Scott do most of the remodeling themselves so you don't have to worry about strange people wandering around in your house. The few subs they use have been fully vetted by them and Mark is there to oversee what they are doing. The work started on time and I was appraised daily of the status the job and any weird things that had happened. Daily, the entire area they moved across (the kitchen, dining room, living room and stairway to downstairs) was vacuumed. Anytime anything messy was being done, they put up plastic sheeting to minimize the fallout. All in all, they worked as though they had to live here. And we appreciated that because we did have to live here though it. they only work on one job at a time so you have all their attention. I don't know what else to say except that almost one year later, we are still in love with our kitchen that Mark C. Petersen brought to life. The only downside is that we may never be able to move because we love our kitchen so much!

Mark's company repaired and remodeled a home originally built in the 1940's. We received 3 proposals from licensed contractors and chose Mark's company mainly for his professionalism. He did a thorough inspection of the house, asked many questions and made many recommendations. The proposal was very thorough, itemized and the pricing was very fair. The work was started promptly as promised and completed in a timely fashion. Mark's communication regarding the project was excellent. All of the work was done to state and local codes and signed off by inspectors. The quality of the work done is excellent.

Excellent work and attention to detail.

Contractor did not return messages.

Mark is great! He evaluated and oversaw the project. The bathroom was completed in 4 days, and he did an excellent job.

He was very nice on the phone and brought 1 other person with him. While they here, he crawled under the house to check it out. Then he came out and told me that he doesn't do work under the house and he only does work in the house. I had already explained to him that work needed to be done underneath the house. I didn't drive 200 miles only to have him tell me that he can't do the work. He was nice enough to drive out, however, he should have told me up front that he can't do work under the house.

The Project began promptly and ended on schedule and within budget. Each day began with outlining work to be performed and at day's completion job site was left as clean as possible. Included all debris removal. Work was coordinated and scheduled with other subcontractors to complete tiling, stone counter installations and painting without any impacts to schedule. Mark and Scott made the remodel experience as pleasant as possible with minimal disruption to the household. Their professionalism and attention to detail caught several significant existing problems that were easily correctable at the time. Mark Petersen proves that quality never has to be compromised.

They did a beautiful job! The whole experience was great from the initial phone contact to the finished product. A great company!

The project was a dream enterprise. Mark and Scott clearly defined what they would do, left the site clean and impeccable each day, rebuilt a number of problem areas they discovered during the demo process and explained each change to us and the reason for it. We were not constantly hit with added dollar change orders. They performed additional small services as part of the project that improved our overall living area without being asked. The quality of the work was exceptional. They do most of their own demolition, plumbing, electrical and cabinetry and I never had to worry about the quality of the product. They obtained the needed permits, passed inspection and were just exceptional to have in our home. We found their costs to be reasonable for what was provided and we were not constantly nickeled and dimed during the project as so often happens. They were happy to research and be prepared for requests we made. They took into account things we had no idea were an issue. Our main bathroom remodel was on our second floor and our carpeting and floors were protected and emerged intact. We cannot say enough good things about our experience. This is three projects we have done with them. At least talk to them about your project. You will not regret it.

They did exactly what they promised in the time frame that was agreed upon. They took on an extra task in installing patio speakers and did a wonderful job. These gentlemen work in the way that you would hope everyone would. First quality, clear explanations of what they are doing and they clean everything every day. Our house did not get tracked up with dust or left with a mess at the end of each day.