It went very well, and I'm happy to have nice new carpet that feels good to walk on with no shoes. I drove to the store in Gilroy (I am 20 minutes away in Morgan Hill). They showed me the various types of carpet, and colors that were close to what I wanted. I picked out a particular one and she scheduled a measurement so they could give an exact amount. A day or two later, Tom came to my house and measured the room. I was surprised the measurement includes all carpet used, not the actual square footage of floor. Then there's some odd pieces left at the end (which we kept to make a small area rug.) I decided I wanted to save a little money, so I returned to carpet outlet, after getting the quote $2,500. I remembered I'd chosen almost the most expensive, so I found one very similar, also manufactured by tuftex, which took the price down to $1,600. A team of 2 workers showed up on the day I requested, a week later, and installed the carpet. Went very smoothly and no problems with it - a month ago now. I noticed the cheaper carpet I had chosen is more flexible than I expected, not as firm as the carpet I am used to. I didn't think in advance that lower "density" might make a weaker carpet. It is nicer & softer to walk on without shoes than our other carpet. I'd think twice about dragging a heavy piano across the room.
Description of Work: Helped me pick out carpet to match a sample color, in their showroom. Then came and installed the carpet in the master bedroom.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Joan B.
01/2014
5.0
hardwood floor
+ -1 more
Installed hardwood floors in our living room.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
KATHERINE R.
07/2007
5.0
carpet installation
+ -1 more
This company is great. They have the estimator out one day and the carpet installed the next day. They give free estimates and everything. They are a one day turn around company. They have the ability to do that quickly. I am not sure about pricing. It all varies on the yard, carpet and size. They are very affordable though. They have quick service; they are reliable, local, courteous and professional. You can't beat it.
Description of Work: The Carpet Outlet installed carpet in a few places for me. Last time it was a one bedroom.
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Service Categories
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation
FAQ
The Carpet Outlet is currently rated 5 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 3:00 PM
The Carpet Outlet accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, The Carpet Outlet offers free project estimates.
No, The Carpet Outlet does not offer eco-friendly accreditations.
No, The Carpet Outlet does not offer a senior discount.
No, The Carpet Outlet does not offer emergency services.
Yes, The Carpet Outlet offers warranties.
The Carpet Outlet offers the following services: Sale & Installation Of Carpet, Vinyl Flooring, Hardwoods & Laminate Flooring.