Paul’s Certified Appliance has been in the valley for over 35 years. Paul’s was first started by Paul and Janet Gilchrist and became one of the valley’s most professional appliance repair companies. The company was founded on the idea that experience and expertise in appliance repair would provide an excellent base for the competent repair of many appliances. All of our technicians go through rigorous training with many of the top manufacturers and we are warranty certified for most brands.
Description of Work: Refrigerator needed part, but was unable to locate the part. Person was honest and refunded money which was to be used towards part.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Jerry W.
10/2016
5.0
appliance repair
 + -1 more
Ordered replacement control
Description of Work: fix dryer would not turn on removed cover and tested controller
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Erik T.
10/2016
5.0
appliance repair
 + -1 more
turned out fine
Description of Work: water leaking from freezer into fridge
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brenda L P.
08/2016
5.0
appliance repair, electrician
 + 0 more
Excellent!
Description of Work: Ceiling fans installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
George R.
06/2016
5.0
appliance repair
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert W.
05/2016
5.0
appliance repair
 + -1 more
unknown
Description of Work: I was referred to the manufacturer and was pleased to find out it was a minor fix completed over the phone |I was treated fairly and correctly
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Monty S.
05/2016
5.0
appliance repair
 + -1 more
unknown
Description of Work: Repair microwave oven
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Charles B.
05/2016
5.0
appliance repair
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Jack J.
04/2016
5.0
appliance repair
 + -1 more
unknown
Description of Work: Fixed dishwasher, explained how I could fix my washer with a simple process that worked flawlessly. I was very impressed with the young man who came and did the work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Desiree M.
04/2016
5.0
appliance repair
 + -1 more
unknown
Description of Work: Dryer repair- very well
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Jane W.
03/2016
5.0
appliance repair
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Laurie E.
03/2016
5.0
appliance repair
 + -1 more
unknown
Description of Work: Fast, fair and honest
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Suzette B.
03/2016
1.0
appliance repair
 + -1 more
unknown
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from PAUL'S CERTIFIED APPL REPAIR
We went out and provided an estimate for repair and customer did not call back. Not sure why she was unhappy. Total call was 79.50 less a 10.00 Angie's List credit.
Marilyn S.
01/2016
5.0
appliance repair
 + -1 more
unknown
Description of Work: Assessed cost for repairing old refrigerator. |
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
craig M.
12/2015
4.0
appliance repair
 + -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Karen B.
11/2015
5.0
appliance repair
 + -1 more
.
Description of Work: Called to look at/repair the freezer in our fridge. Was on time; polite, etc. We chose not to repair because the cost of the part + labor didn't make sense. We bought a new fridge.
Rating Category
Rating out of 5
Yes, I recommend this pro
Kimbrough L.
10/2015
5.0
appliance repair
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Diana E.
07/2015
5.0
appliance repair
 + -1 more
unknown
Description of Work: Diagnosed washer machine noise.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Lynmarc J.
07/2010
4.0
appliance repair
 + -1 more
They were fine. They came out and diagnosed the problem, ordered the part and fixed the machine.
Description of Work: They looked at and repaired a washing machine.
Rating Category
Rating out of 5
quality
5.0
responsiveness
5.0
Yes, I recommend this pro
$280
Craig F.
07/2010
5.0
appliance repair, plumbing
 + 0 more
We placed a service call at about 2.30pm, and had it fixed by 5pm the same day for $75. It was a simple fix, but we appreciated the courtesy, and more importantly the honesty. When you don't know anything about how an appliance works, it would be easy to be misled into an un-needed and pricey repair, but Ko zoned in on the problem right away and put it right. We'll definitely use this company again if we have appliance problems in the future.
Description of Work: Our dishwasher was only partially draining, so we were left with a half inch of water in the bottom of the machine after each cycle. Paul's appliance repair fixed the machine fast and cheaply.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
RAE T.
06/2010
5.0
appliance repair
 + -1 more
I called Paul's Appliance Repair and spoke with Jason at 9am. He took my information about the problems I was having with my Kenmore front-loading washer and said he'd send a tech asap. Matt called before he came and he arrived at 10:15am that same day. Within 10 minutes he had diagnosed the problem. The drain pump was bad and he could order it in a day or two and the estimate was $348. The $75 service call would be applied to that cost. I was unsure and Matt assured me that I could discuss it with my husband and that the estimate was good for 30 days. Very professional and punctual and knowledgeable.
Description of Work: Kenmore He3t front-loading washer, 10 years old wasn't draining.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
PAM P.
09/2009
5.0
appliance repair
 + -1 more
Jill, the repairman, was here in 20 minutes from the time I called. She was extremely professional and polite. She immediately checked the dishwasher thoroughly and determined what part was needed. She called her office and was told the part was no longer available. What I was really impressed with was the time she took to tell me what brands of dishwashers to buy based on her repair experience. That info was priceless!
Description of Work: I needed service because my dishwasher did not drain after running it. They checked the entire appliance to see what was wrong.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$76
07/2006
2.0
appliance repair
 + -1 more
I WAS NOT SATISFIED WITH THE WORK DONE. THEY CAME OUT 6 TIMES BEFORE THEY EVEN FOUND OUT WHAT WAS WRONG. EVERY TIME THEY CAME OUT I HAD TO TAKE EVERYTHING OUT OF MY FREEZER SO THEY COULD WORK ON IT. IT WAS A HASSLE AND I WOULD NOT RECOMMEND THEM.
Description of Work: I HAD TO HAVE THE DEFROST LINE ON MY FREEZER REPLACED.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Yes, I recommend this pro
$150
07/2006
5.0
appliance repair
 + -1 more
WE LIKED THE FACT THAT THEY OFFERED ADVICE AS FAR AS WHAT TO LOOK FOR BEFORE THEY CAME OUT. THEY WANTED TO SEE IF WE COULD JUST FIX THE PROBLEM OURSELVES. WE APPRECIATED THAT.
Description of Work: WELL SOMETHING WAS WRONG WITH OUR REFRIGERATOR BECAUSE IT WASN'T COOLING. FINALLY THE MEN CAME OUT TO LOOK AT IT AND FOUND A DEAD MOUSE STUCK IN THERE SOMEWHERE.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small,
Plumbing,
Dryer Vent Cleaning,
Electrical
FAQ
PAUL'S CERTIFIED APPL REPAIR is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
PAUL'S CERTIFIED APPL REPAIR accepts the following forms of payment: Check,MasterCard,Visa
No, PAUL'S CERTIFIED APPL REPAIR does not offer free project estimates.
No, PAUL'S CERTIFIED APPL REPAIR does not offer eco-friendly accreditations.
No, PAUL'S CERTIFIED APPL REPAIR does not offer a senior discount.
No, PAUL'S CERTIFIED APPL REPAIR does not offer emergency services.
No, PAUL'S CERTIFIED APPL REPAIR does not offer warranties.
PAUL'S CERTIFIED APPL REPAIR offers the following services: Appliance repair for most brands.