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Master's Touch Carpet Care

Carpet Cleaning, Upholstery Cleaning, Ceramic Tile,

About us

We are.... * Locally owned & operated * Brent & Teri King – the owners who will be doing the cleaning on EVERY job * Better Business Bureau A+ rating * 2012, 2013, 2014 & 2015 Angie’s List Super Service Award for Carpet & cleaning * Carpet & Rug Institute Seal of Approval Service Provider – www.carpet-rug.org * IICRC Certified Technician for Carpet, Leather, Stone & Ceramic Tile cleaning – Reg. No 87564 * Textile Pro Certified Firm for Area Rug & Upholstery cleaning – www.rugcleanerinfo.com * Specialists in Fine Fabric Care – Preserving the Value of Fine Home Furnishings - We use…. * Green Seal Certified cleaning solutions – www.greenseal.org * EPA/Dfe approved cleaning solutions – www.epa.gov/dfe * An EPA approved deodorizer, sanitizer & hospital approved disinfectant – EPA Reg. No 84683-3

Business highlights

19 years of trusted experience

Services we offer

Specialists in Fine Fabric Care – Preserving the Value of Fine Home Furnishings, Carpet Cleaning, Tile Cleaning, Upholstery Cleaning, Wood Floor Preservation, Leather, Oriental Rug Cleaning, Pet Urine and Odor Removal, Stone Cleaning, Grout Cleaning, Carpet Protectant, Upholstery Protectant.

Services we don't offer

Waxing and stripping

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.991 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 26-50 of 91 reviews

Warren K.
07/2013
5.0
carpet cleaners, floor cleaning, upholstery cleaning
  + 1 more
This was an outstanding experience with a first-rate company. The owners do the work. They arrived promptly and gave me an estimate of each aspect of the job. We understood there was a minimum for coming out, but that any work over that minimum was conditional on their seeing my place and doing an estimate. I liked the price and agreed to have the full job done. Master Touch set up quickly, preparing the area with guards for wall corners and furniture legs. One partner vacuumed and the other followed with deep cleaning. They worked quickly and steadily, but were very thorough and careful about everything. I have never seen the carpets or furniture looking as good since the days they were new!
Description of Work: Cleaned three area rugs, two large; cleaned carpeted stairs, and one fully-carpeted study. Cleaned a sofa and two extra large armchairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Nancy K.
07/2013
5.0
upholstery cleaning
  + -1 more
Did a great job and cleaned the furniture that was stained from pets. Very personable.
Description of Work: Cleaned furniture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Joseph C.
07/2013
5.0
carpet cleaners
  + -1 more
They did a fabulous job and my daughter has used them and has had great results as well. We’ve also passed out their cards to refer them to friends and family. Everything was wonderful. I requested that they not get water near the legs of a living room couch and they listened, everything was perfect. Their prices are reasonable.
Description of Work: We left for a trip and we came back and the carpets were cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ruth K.
07/2013
5.0
oriental rug cleaning
  + -1 more
They did a good job and their work was prompt. I would recommend them to others. They were very courteous.
Description of Work: They removed wool and cotton area rugs to clean remotely.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

kelly B.
07/2013
5.0
carpet cleaners
  + -1 more
It went really well, they got all the stains out just what I wanted.
Description of Work: cleaned two rooms,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Aamer H.
07/2013
5.0
carpet cleaners
  + -1 more
It was great. They were on-time and got the job done quickly. I would recommend them to others.
Description of Work: They cleaned two room in my sister’s house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Erika B.
07/2013
5.0
carpet cleaners
  + -1 more
They were on-time and very professional. The quality was excellent. The prices were reasonable and I liked that they used green products.
Description of Work: They cleaned most of the rooms in our house including two living rooms, 4 bedrooms and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Sharon H.
07/2013
5.0
carpet cleaners, oriental rug cleaning, upholstery cleaning
  + 1 more
It was great all around. They seemed very thorough and they were on-time.
Description of Work: They cleaned my tile in the kitchen, dining room & entryway. They also cleaned the upholstery on a couch and cleaned the carpet in the hallway and master bedroom. They also cleaned an oriental rug for me.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janet D.
07/2013
5.0
carpet cleaners
  + -1 more
They were super. Some of the nicest people I’ve ever worked with.
Description of Work: We’ve used their services 3-4 times.The cleaned all the floors which included the master bedroom, hallway, living room, den and dining room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lonnie S.
06/2013
5.0
carpet cleaners
  + -1 more
The carpets in my sisters house were in very poor shape. I volunteered to give her a carpet cleaning as a gift. I chose Master's Touch from the list on Angie's website. The estimate went expertly. They showed up at 8am on the day agreed upon and they began cleaning. I have seen carpet cleaners before, but these folks were dynamo's. They vacuumed, cleaned, and raked. It took them close to 6 hours to complete the job and they worked non-stop and did not take a break. When they were completed the carpeting looked brand new. The raking brought up the pile and I would hire these folks to clean the rugs in my House, but my house has ceramic tile through out..excellent job on my sisters carpeting.
Description of Work: cleaned carpet & tile through entire house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Henry M M.
03/2013
5.0
carpet cleaners
  + -1 more
They did an okay job for. I was happy with the service.
Description of Work: They did all of the carpets upstairs and downstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Francine F.
03/2013
5.0
carpet cleaners
  + -1 more
We were very happy with their service. They came in, did the job, and were very professional. They were excellent overall.
Description of Work: They did carpet cleaning for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Victoria A.
03/2013
5.0
carpet cleaners
  + -1 more
The service turned out really well. They did a very good job.
Description of Work: They cleaned the carpet in three rooms and the stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James F.
03/2013
5.0
carpet cleaners
  + -1 more
The service turned out really well. They used natural products which seemed to work fine. They were willing to move the furniture or work around the furniture so they were flexible there. They worked very hard and we will probably use them again in the future.
Description of Work: They did carpet cleaning for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John B.
03/2013
5.0
carpet cleaners
  + -1 more
They did a good job. They were very thorough. They moved the couch and we were happy with the service.
Description of Work: The cleaned the the carpets in the bottom half of our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matt W.
12/2012
5.0
carpet cleaners
  + -1 more
The service was excellent overall. Even though other companies may be cheaper, I feel like I get what I pay for. They’re professional, friendly, and efficient.
Description of Work: They cleaned the carpets. One of my family members just had their carpet cleaned by them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gwen W.
12/2012
5.0
carpet cleaners
  + -1 more
It’s a husband-and-wife team. They were very nice people and worked diligently and quickly to get the job done. Once they were done, the carpets were dry immediately and they got all of the water out; I was amazed! They did an excellent job!
Description of Work: They cleaned the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donald S.
12/2012
5.0
carpet cleaners
  + -1 more
They were very nice and the experience with them was good overall!
Description of Work: They cleaned the carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia P.
12/2012
5.0
carpet cleaners
  + -1 more
The service was very good overall! They showed up on time and got to work right away. They did a wonderful job.
Description of Work: I’ve worked with them a few times in the past. Most recently, they cleaned carpets along with two pieces of furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margaret O.
12/2012
5.0
carpet cleaners
  + -1 more
The experience was very good overall. They were nice and did a great job! They give a price before the work and charge more than others, but they do a better job. I was very happy with their work.
Description of Work: They cleaned the carpets. No stains returned.

Rating CategoryRating out of 5
value
5.0

Yes, I recommend this pro

Barbara L.
09/2012
5.0
upholstery cleaning
  + -1 more
Arrived on time, were professional and respectful of my home and got the job done quickly. I am very happy with the results. They even mailed a thank you note afterwards; nice touch.
Description of Work: They cleaned the upholstery on 3 chairs, 2 ottomans and a sofa.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Isabel S.
08/2012
4.0
carpet cleaners
  + -1 more
They were very good. The people were really personable and helpful.
Description of Work: They cleaned carpet in a two story home with stairs that are carpet covered as well.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

CAROLE &JIM M.
08/2012
5.0
carpet cleaners
  + -1 more
They were very nice to deal with. They were able to come out rather quickly. I thought it was interesting that they measure just the portion that is walked on and that is all they charge for so it was an interesting approach. They did a good job and got up all the spots. I would certainly recommend them. Their guarantee says if they do not get the spots out they will come back but that was not even an issue with this service.
Description of Work: This was for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Aamer H.
08/2012
5.0
carpet cleaners
  + -1 more
It worked out well. They did a good job and I would recommend them.
Description of Work: They did carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Erika B.
08/2012
5.0
carpet cleaners
  + -1 more
It turned out great. I was really happy. I had no clue who to trust and it turned out great using their service. They were very professional and arrived on time.
Description of Work: They cleaned all the carpets in our home and that had not been done for 12 years. They also treated the carpet with a stain protector. They use green products as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$497

Contact information

1767 E Birch Ave, Fresno, CA 93720

www.masterstouchcarpetcare.net

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Insured

Licensed*

Trade License Number
406891
Trade License Locale
City of Fresno
Trade License Authority
City of Fresno
Trade License Expiration
12/31/2016

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Air Duct Cleaning

FAQ

Master's Touch Carpet Care is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Master's Touch Carpet Care accepts the following forms of payment: Check,MasterCard,Visa
Yes, Master's Touch Carpet Care offers free project estimates.
Yes, Master's Touch Carpet Care offers eco-friendly accreditations.
No, Master's Touch Carpet Care does not offer a senior discount.
No, Master's Touch Carpet Care does not offer emergency services.
Yes, Master's Touch Carpet Care offers warranties.
Master's Touch Carpet Care offers the following services: Specialists in Fine Fabric Care – Preserving the Value of Fine Home Furnishings, Carpet Cleaning, Tile Cleaning, Upholstery Cleaning, Wood Floor Preservation, Leather, Oriental Rug Cleaning, Pet Urine and Odor Removal, Stone Cleaning, Grout Cleaning, Carpet Protectant, Upholstery Protectant.
Waxing and stripping

Contact information

1767 E Birch Ave, Fresno, CA 93720

www.masterstouchcarpetcare.net

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM