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ADT Security Services

Home Security Systems, Home Automation, Home Healthcare - Medical Alert Systems

About us

ADT is a leading provider of security and automation solutions for homes and businesses in the United States and Canada, people on-the-go and their networks. Making security more accessible than ever before, and backed by 24/7 customer support, ADT is committed to providing superior customer service with a focus on speed and quality of responsiveness, helping customers feel more safe and empowered.

Business highlights

151 years of trusted experience

Services we offer

Home Security, Home Automation, Home Health, ADT Pulse® Solutions, Gold Standard Custom Home Solutions

Services we don't offer

Motion Detector, 2-Way Voice Communications,

Amenities

Senior Discount

10 -20%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.730 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
20%
3
7%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-30 of 30 reviews

Keith B.
02/2015
5.0
home security systems
  + -1 more
unknown
Description of Work: We discussed my needs and I'm comfortable with the system as installed. I know how to use it and how to test it. (Motion detector and several window and door sensors.) I pay six months at a time so I need not provide for ADT's automatic access to my checking account. It was installed by someone from the local office of ADT Corporate, not by a subcontractor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$176

brittney P.
01/2013
4.0
home security systems
  + -1 more
unknown
Description of Work: the gentleman was polite professional punctual I was 99% percent satisfied except for one small thing I told him that at midnight exactly on New Year's my alarm set itself and he told me that never happens and it was a ghost and that he believes in ghosts, w ??!! I do not believe in that kind of stuff and I did not appreciate him saying that, very unprofessional, he should've kept his personal opinions to himself and just told me that he wasn't sure what happened
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from ADT Security Services
We appreciate the customer letting us know how her experience was with ADT. Should the customer experience any issues in the future, we encourage them to post again and ADT will be happy to reach out and assist.

07/2006
5.0
home security systems
  + -1 more
THEY WEREN'T THE COMPANY THAT INSTALLED MY SECURITY SYSTEM BUT THEY DIDN'T CHARGE ME EXTRA TO CONVERT OVER TO THEIR SYSTEM. IT WAS A FREE CHARGE FOR DOING BUSINESS WITH THEM.
Description of Work: THEY DO MONITORING OF MY ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

07/2006
5.0
home security systems
  + -1 more
THEY ARE VERY EFFICIENT WORKERS. I CALLED THE DAY AFTER MY HOUSE WAS BROKEN INTO AND THEY CAME OUT THAT SAME DAY AND INSTALLED A WHOLE NEW SECURITY SYSTEM.
Description of Work: THEY INSTALLED MY NEW ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

FRANK W.
06/2006
5.0
home security systems
  + -1 more
THEY WERE HELPFUL BECAUSE I DIDN'T REALLY KNOW VERY MUCH ABOUT HOW SECURITY SYSTEMS WORK. AFTER IT WAS ALL INSTALLED THEY CALLED TO DO A FOLLOW UP AND SEE HOW IT WAS WORKING FOR ME AND ALSO TO SEE IF I HAD ANY QUESTIONS. THAT WAS VERY NICE.
Description of Work: THEY INSTALLED AN ALARM SYSTEM IN MY HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000
    • 1
    • 2(current)


Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Security Systems,
Home Automation,
Home Healthcare - Medical Alert Systems

FAQ

ADT Security Services is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

ADT Security Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, ADT Security Services does not offer free project estimates.
No, ADT Security Services does not offer eco-friendly accreditations.
No, ADT Security Services does not offer a senior discount.
No, ADT Security Services does not offer emergency services.
No, ADT Security Services does not offer warranties.
ADT Security Services offers the following services: Home Security, Home Automation, Home Health, ADT Pulse® Solutions, Gold Standard Custom Home Solutions
Motion Detector, 2-Way Voice Communications,

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM