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The Good Housekeeper

House Cleaning

About us

Hello! My name is Consuelo but you can call me Connie. I’ve been in the cleaning industry for more than 20 years with experience in cleaning homes, apartments, and commercial buildings. The Good Housekeeper is a family business where we focus on providing high-quality and affordable cleaning to our customers. Whether you’re looking for a one-time, weekly, or even monthly cleaning service, we can work with you! We provide standard and deep cleaning; however, its important our customers know we can perform other tasks they may have. I understand every situation is different so please feel free to contact me (By phone, text, or email) so we can meet for a FREE ESTIMATE, and I will try my best to accommodate your needs. Thank you so much for your time!

Business highlights

30 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.56 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
17%
3
17%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.5
responsiveness
4.8
punctuality
4.8
Showing 1-6 of 6 reviews

Monica J.
08/2015
5.0
house cleaning
  + -1 more
The girls arrive every other week and always on time. They have a system down and don't waste any time. This is a service I will always budget for. Also, my allergies are greatly improved with regular and consistent quality cleaning.
Description of Work: All basic housecleaning including changing the sheets on the bed and rotating some of the bigger jobs like cleaning ceiling fans.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Brandon P.
08/2014
3.0
house cleaning
  + -1 more
The reason why most people hire housekeepers is too do all the and quot;extrasand quot; that no one else wants to do. I can vacuum and dust myself, that's not hard. Its the time consuming, labor intensive work that I wanted to have done as well. She never discussed there was a time limit on her work. I paid for an entire job to be done not for 2/2.5 hours worth of work. That was the purpose of the walk through. However she pays for her help is her situation, not mine. I called her to explain I was unhappy her work and the lack of and quot;extrasand quot; that were done. None of the blinds were cleaned, the doors, the patio window, the fake plant, the ceiling fans. She said she cleans the tops of the frig and other appliances, she did not. The time she spent kept increasing from 2.5 to then 3.5 hours. I do don't believe for a second 3 people spent 3.5 hours cleaning my house and everyone spent 2 hours each in my bathroom. The worst part was the floor was not even mopped and the toilet was not even cleaned. I was still able to see stains. Her response to me was ..and quot;If you don't like it, then don't use me again.and quot; Hmm... ok that was not the response I would expect for a new customer. I was going to place a stop payment on the check since I felt the work done was $100 worth. Since the stop payment was just as much as I wanted to pay, I decided not too. Here is the funny part. She was not my first choice. My first choice was out on vacation. They came to give me an estimate and came the same day she finished. The owner of the cleaning service thought our house was cleaned last week. He went through and pointed out all the things she had missed and what his service can provide. The best part was his service was only $100.00.
Description of Work: I read several reviews and contacted several people prior to selecting Consuelo. I should have taken warning from the previous review. I asked her for a walk through prior to giving me a quote. She gave me a quote of $130.00 which I thought was high considering it was not in bad shape except for the master bath. We discussed all the "extras" she was going to do, however none of the "extras" were done. I paid for a deep cleaning and got a regular service. I wanted the blinds, baseboards, fans, patio window, cleaned.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$130

Mary B.
12/2013
4.0
house cleaning
  + -1 more
Pros: Overall, my house was very clean. She brought two other ladies and they were quick and professional. I really liked the Dyson vacuum that was used. My carpets looked like they were professionally cleaned. They arrived earlier than expected but got to work right away. They did a very nice job and my house smelled/looked so clean! Cons: This provider was the first one (I've been trying lots of cleaners!) who didn't come over and do a walk-thru first. I described my house over the phone. She told me it would be $125.00 for a deep cleaning. When she got to my house, she described the deep cleaning which usually includes all baseboards and blinds. But this is the part I didn't like - she said she only had two hours because she promised her workers a certain amount of money for a certain time frame. So, I was told that there would not be time to do the blinds and all the baseboards. While my house looked great, I don't feel I got my $125.00 worth since she put a time limit on the cleaning (which we did not discuss on the phone.)
Description of Work: She told me over the phone she was going to do a deep cleaning since this was her first time cleaning my house. My house is about 2000 sq. ft. & has 3 bedrooms, 2 baths & a loft. I only needed 2 out of the 3 bedrooms cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

JACOB K.
11/2013
5.0
house cleaning
  + -1 more
They were very detailed, polite, and hardworking. They did the best cleaning I've ever had a company do.
Description of Work: They did a move-in cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debra K.
09/2013
5.0
house cleaning
  + -1 more
She cleans all bathroom thoroughly. Kitchen is sparkling. Cleans my tile floors on her hands and knees and never uses harsh chemicals on it. She does anything I ask her to do with a smile. Very professional. I have had her as my housekeeper for over 10 years and highly recommend her to anyone who wants a clean house at a reasonable price. She is so trustworthy that I often run errands while she is cleaning my home. She cleans the Historic Chaffey House and Museum in Etiwanda which is full of priceless antiques and heirlooms from the George Chaffey family. She will make your home fresh and sparkling clean.
Description of Work: Consuelo cleaned my home from top to bottom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Alexis T.
08/2013
5.0
house cleaning
  + -1 more
Consuelo operates her own business, The Good Housekeeper, and provides cleaning services, residences and commercial buildings.. I got her name from my next door neighbor, who has used Consuelo for seven years and raved about her. I have used professional cleaning companies for the last 30 years. Two years ago, I was disappointed with my current cleaning company, and was a little hesitant to use a private person. In the past independent people have either broken items trying to hurry because they were doing two other houses, or skipped steps, or were unreliable, had transportation problems, etc. Connie is a and quot;proand quot;! She supplies all the cleaning items and vacuum, and usually has a helper with her. Consuelo speaks very good English and is very reliable. She cleans EVERYTHING, including baseboards, dusting and polishing of all surfaces, changes the bed, cleans tile or wood floors, wipes down all appliances, etc. Her rates are less than a company (who has their own employees and sometimes even supplies them with cars). Her rate for me was 25% less than I was already paying the cleaning company. I have been very pleased to use The Good Housekeeper services for several years now. When I moved to Huntington Beach from Alta Loma, I was dreading having to find a new house cleaner. However, Consuelo has been driving down here to continue working for me, and now I pay her extra for gas (from Fontana to here). I would not hesitate to recommend her. She is completely trustworthy, reliable, and does wonderful work.
Description of Work: Consuelo cleans my home twice a month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

    Contact information

    14460 Shadow Dr, Fontana, CA 92337


    Service hours

    Sunday:
    7:00 AM - 7:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 7:00 PM

    Licensing

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    The Good Housekeeper is currently rated 4.5 overall out of 5.

    Sunday: 7:00 AM - 7:00 PM

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Saturday: 7:00 AM - 7:00 PM

    The Good Housekeeper accepts the following forms of payment: Check
    Yes, The Good Housekeeper offers free project estimates.
    No, The Good Housekeeper does not offer eco-friendly accreditations.
    No, The Good Housekeeper does not offer a senior discount.
    No, The Good Housekeeper does not offer emergency services.
    No, The Good Housekeeper does not offer warranties.

    Contact information

    14460 Shadow Dr, Fontana, CA 92337


    Service hours

    Sunday:
    7:00 AM - 7:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 7:00 PM