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"This company deserves ZERO stars but in order to write a review, I had to put one star. I have never dealt with a more unprofessional company. Since the beginning of the project, I interacted with unprofessional employees. The sales rep promised me all of the renovations I wanted and then when it was time to order products, she started lowballing the shower head, faucets, sink and wanted me to order everything from overstock so that it was cheaper and less quality. I signed on to do a $30,000 bathroom renovation and I was told to purchase items for $50 or less. Once I complained to the company, another representative came to my house to smooth over the situation. He promised my husband and I all of the previous choices for installation that were made and promised us that we would be pleased with the renovation. Before the project got started, COVID-19 happened and everything was on pause. At the end of May 2020, I stated getting calls again to start the project and pick paint and a shower head. Then all of a sudden, I received an email for a change order for over $3,000, which would be added to my already insane amount of $30,000. This change order was because I wanted to add extra tiles to a closet that is a part of the bathroom. Mind you, this was already discussed with the contractor when the walk through happened. After I left several messages for the representative, I did not receive any call backs. Now I was being ignored. So, I started calling the main office. Then, I finally find out the representative I was working with all of a sudden has retired early and now I will be dealing with the lead contractor. I was okay with this because this lead contractor was present at my house during the walk through, so he knows the plan. I schedule an appointment to go over all the details with him on 06/19/20. Everything goes well and I get a renovation start date of July 13, 2020. Then on 06/24/20, I get a phone call that I would have to pay for more change orders because now there is more plumbing that needs to be paid or and tiles. It was starting to get ridiculous. I was fed up and frustrated. This company is not professional and they do not know how to treat their clients. I was very disappointed. I cancelled my renovation and wanted my deposit money back. The representative that was in charge of my renovation was quick to say "ok, I will send you your deposit money asap!" There was no communication with me to help me resolve this situation or keep me as a customer. THIS COMPANY WILL KEEP ON CHANGING YOUR CONTRACT AND KEEP ON ADDING CHANGE ORDERS TO GET MORE MONEY. WHATEVER WAS INITIALLY DISCUSSED WILL CHANGE WEEKS OR MONTHS LATER AND YOU WILL BE ASKED TO PAY MORE MONEY! FRAUDS! DO NOT DO ANY RENOVATIONS WITH THIS COMPANY! THEY ARE VERY UNPROFESSIONAL AND SHOULD BE REPORTED TO THE BETTER BUSINESS BUREAU!!!!! THIS COMPANY IS A FRAUD AND TREAT THEIR CUSTOMERS LIKE ****! HORRIBLE COMPANY!"

"My wife and i were so pleased with Hall's a couple years ago that we hired them to install 3 more exterior doors at our home today. Their installer, David Pitsker, a true craftsman, arrived on time and began by reviewing the work order with us and then setting up a barrier of plastic to keep our home's interior free of dust and debris. He worked diligently throughout the day to complete the job. Again, the finished project exceeded our expectations. Hall's is a highly reputed company thanks to the very talented and experienced installers like David that they employ. In short, today we received another 5-star performance by Hall's Windows and Doors."

"They replaced the track and lubricated track for both sliding glass door and sliding screen door. They were prompt, worked quickly, explained clearly what they were doing, and where - generally - really nice people."

"They didn't do what they said that they're gonna do. The paint job was spotty and it was unfinished cabinet work. I tried to call them to let know and they never even know who I am."

"The pro they sent us was very thorough and left our place clean. We would rehire him in the future!"

"Professional was on time, very careful adapting our Wall/ doorjam to a custom Door with hinges not matching the existing cuts- Showed care like it was hia own home. Very pleased"

"I regret hiring Cobex to install a new roof on my house. They took five months to begin work and took twice as long as expected to complete. We asked the sales crew for custom skylights and to repair dry rot on the architectural details of the house. None of these details were passed to the construction crew and during construction, we were told the custom skylights would not be covered under warranty. It also became apparent that they did not have the expertise to handle the carpentry work for the dry rot repair. I had to manage the project daily to direct the repair work and point out corrections. In the end, we didn't get the skylights we agreed to and the dry rot repair and detail work was subpar. They missed areas of dry rot and used inferior wood. Also, Cobex did not tarp the roof before a predicted rain storm and damage was done to the interior ceiling, walls, furniture and carpet. Five other homes they were working on were also affected. I hired another contractor and did work myself to make repairs they missed since I did not trust Cobex's workmanship. We were given a discount but that did not cover the cost of additional repairs and rainwater damage."