Dryer Vent Wizard of Sacramento

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Quick and efficient.

Very professional and thorough.

Clothes dry a lot faster

it went well.

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He worked quickly and efficiently. He cleaned the area around the dryer vent very well.

Called to have dryer vents checked as it had been 5 years since we bought the dryer. Joseph G. arrived on time, and proceeded to remind us what professional service all about. Not only did he perform an excellent checkup, he explained each item on the checklist as he performed each step. Joseph made a couple of adjustments to the dryer vent set-up, adjusted the washer hoses, and kept my wife informed as he went along. we're one happy customer as the service far exceeded the price. Should we need our dryer vent serviced in the future, we'll be sure to give the Dryer Vent Wizard a call. Job Well Done!!!

This company was recommended to me by Huft Heating and Air Conditioning. Appointment was made in a timely fashion. I was given the name Joseph, the technician who would be performing the service. Our laundry room is in an inner room, so the dryer vents up through a wall, attic, and out the roof. Joseph arrived on time and cleaned out the dryer vent, and then went up on the roof to take anemometer and vent termination temperature readings, which were found to be good. The whole process did not take very long, and he cleaned up the area around the dryer before leaving. I thought it was a little pricey, but a $20 coupon and waived service fee of $39 helped bring down the cost.

It’s a company owned by a woman. I called another company that came out three times, but never fixed the problem. Then my wife called Dryer Vent Wizard and the owner came out. She assessed the problem, gave me a price and she fixed it that day. I can’t say enough about her. She is outstanding. I paid about $500 for her services. She is honest and very straightforward. If she tells you she will do something, she does it. You can’t do better than that. She is amazing and I have nothing but praises for her. I would also refer her in a heartbeat. She had to cut a hole in the wall. She sent her associate up to the wall and he had to pull out a piece of tube that wasn’t up to code. She went in to fix the mess up done by somebody else and made it right. I couldn’t dry the clothes prior to her being here. After she left, I not only could dry the clothes, but the clothes were drying faster than they were supposed to. I would definitely use her services in the future too.

Everything was excellent except I thought the price was little high even with the Angie's 10% discount.

The dryer vent serviceman arrived on time, inspected the dryer and vent and then did the cleaning and replacement of the connector from the dryer to the vent. He also explained everything that he did and what I need to be aware of in the future. Very professional.

I was not able to reach the local office, so I called the national line, who scheduled the appointment for the same week. I asked for an approximate amount in general or by linear feet. She said I would receive an estimate when the serviceman arrived. On the appointment day a friendly young man arrived and almost immediately started giving me a sales pitch about how my exterior vent was old and could be letting in pests &/or rodents. We then went inside to look at the dryer & again he pointed out a replacement item I "needed". I then told him that I needed the basic quote before I could consider any additional costs, to which he reiterated for the 4th time that he was just trying to "educate" me. The estimate was about 4x as much as I had expected to pay, half of which was for the vent cleaning alone. He went to his truck to talk to his manager about the $$, I went out & told him to just forget the whole thing. About 3 minutes after he left the manager called me to see what went wrong, which I did appreciate, but I told him it was too late & that his serviceman seemed more like a salesman. The manager was professional, he apologized and offered to honor the reduced rate if I changed my mind over the next few weeks (no specific time limit).

I spent about $400 on that service. The job went very nicely and professionally.

Everything was great. The technician worked efficiently, and the cleaning greatly reduced the amount of time it takes to dry clothes.

We had a clogged dryer vent going out of the dryer, up and over the garage and outside the house. I guess it was pretty clogged. She came over, worked on it and cleared it up. This service was fast and excellent. She seemed extremely knowledgeable. We have never had this done before so I am not sure of the price. We will consider using this provider again in the future.

The whole experience was perfect.

Gina was fantastic on the phone in terms of scheduling. I had company in town for the holidays and had just moved into the house and had to get the dryer in working order as quickly as possible. We changed the appointment time a few times in order to accommodate the delivery of the new dryer. She proactively called me to check in about the appointment time and was always super pleasant to talk to. The technician arrived promptly in the time window Gina had scheduled and worked for about 2 hours. They honored a 10% off coupon that I had from an appliance repair place. The cost above reflects not only the cleaning but a lifetime maintenance fee-- for my house (with about 12' of dryer vent) I paid $29 now and then all future cleanings are $99 a year.

It went very well. They arrived on time and got right to work. Gina was thorough and courteous. As a plus, they came back the next day and fixed up the pipe to look better because Gina was disatisfied the first time and wanted it to look right. I appreciate her pride in her company's work. My only negative is that I thought the cost was awfully high, and Gina gave us two or three discounts off of their "book" prices. But then, I haven't had this done before and may be very wrong in my own estimates.

We were very pleased to have Gina work on our problem. Our dryer line is long and had never been cleaned out before. We had just purchaed a new dryer and had burned out two heating units in one year. When I saw the singed lint and realized how lucky we were not to have had a fire, I realized how important it is to have the services of Gina at Dryer Vent Wizard.

Gina Fazil inspected the vent lines, determined no air flow, gave an estimate and with our OK, she began to clean the lines. In the process, it was determined that there was a break in the line between two floors. She later returned in the afternoon with another technician and a video camera to determine where the break was. Once determined, it was necessary to cut a hole in the ceiling to gain access for the repair. We could easily tell it was an old break, not one caused by the vent cleaning. Two more breaks further down the line were discovered and another hole had to be cut in another area. These repairs were made in tight areas with the proper A/C vent tape. The original builder used duct tape. They made great efforts to make sure the job was done properly to ensure our future safety and they made good efforts at clean up.

The price was outrageous and I guess the work was fine, but I just felt taken. Another company recommended them, but the prices were all over the place and it was hard to tell where all the money went. At least they returned my phone calls and arrived on time. They were very clean and in uniforms. I will look for someone else next time.