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H.A.R. (Hi Tech Appliance Repair)

Appliance Repair, Appliance Repair - Small

About us

Proudly servicing East Bay customers since 1979 repairing major appliances. Award winning.

Business highlights

45 years of trusted experience

Services we offer

Repair of most brands of residential major appliances.

Services we don't offer

Ask for details

Amenities

Warranties
Yes
Senior Discount

%10



Accepted payment methods

Check

Reviews

5.084 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
4%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 51-75 of 84 reviews

Carl G.
02/2018
5.0
appliance repair
  + -1 more
Great - quick response and fix.
Description of Work: Replace oven element

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lauralee B.
05/2016
4.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Susan S.
03/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired our dishwasher. Helped us to limit damage to our floors and cabinet from water overflow. Came on a weekend. Very courteous. Cleaned up after the repair. Explained everything clearly. Great service. Would definitely recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

kelliane P.
03/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: He fixed my dishwasher and told me what was going on with my ice maker. He was fast, clean, punctual and very informative. I would give my highest recommendation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Pamela J.
12/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marilyn C.
11/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Marie G.
11/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: I wish Tony could repair everything in my house! He explained the problem, showed me the old part and the new part, and explained the basics of a computerized front-load washer. I am moving soon. he told me not to let the movers use a hand cart and the reasons why. Mentioned that if my dryer was not going to be stacked at my new house, that I should get the legs for the dryer. I asked him about my refrigerator, which I thought had a leak. He told me that it was probably a back up in the defrost pipe and how easy it was to fix it-myself! I had a smile on my face after he left, feeling that I had just spent $400 for a very good job. I texted Tony with my washer error code and he called me and we discussed. He did some research and let me know what part I needed and how much it cost and how much labor would be. And he came on a Saturday morning!!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Pamela M.
08/2015
5.0
appliance repair, small appliance repair
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$90

Susanna M.
05/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Wendy I.
05/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Cheryl G.
01/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from H.A.R. (Hi Tech Appliance Repair)
Hi [Member Name], I wanted to thank you for your business and positive review, I just wanted to make sure that you were fully satisfied with the service that you had received, I am sorry if you felt that the price was not to your satisfaction. I provided the same day service to you on Saturday, I had to shuffle three calls in Walnut Creek and Orinda to be able to come over to Berkeley, How ever my goal is to provide the best & fair service to my customers, hopefully I can make it up to you next time if you are willing to use my services again. I wanted to thank you again for your business, it was my pleasure to serve you. Thanks, Tony!

Richard M.
09/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: I like them so much I used them twice in a week. | |Job 1: They assessed three of my major appliances $80/hr): washer, dryer, and dishwasher; clearly explained the cost-benefit of repair versus replacement; offered me phone consultation to discuss new appliance models as I was researching replacements. | |Job 2: installed my dishwasher ($155).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Lisa W.
09/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: I had an electric smoothtop range with issues with 2 burners and the surface indicator light. I called to get an idea of how much a visit and repairs might cost. Tony Hariri said to email him the model of my stove. I did this and described the issues as well. He promptly called me within a day with an estimate on costs of labor and possible parts and emailed me the details when I asked as well. His estimate seemed fair and he was very courteous, prompt, and professional. I ultimately decided to replace instead of repair the stove but would have decided to hire him if se decided to repair.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Julie Y.
04/2012
5.0
appliance repair
  + -1 more
Although no work was performed, I was very satisfied with the experience.
Description of Work: I recently bought a home that included an old Maytag Neptune washer was not extracting water properly. I called and spoke with Tony who informed me that another person was better suited to do the work. He gave me the name and then followed up the next day with the phone number. I appreciated his honesty and responsiveness; and would not hesitate to call him for jobs in the future.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Carol L.
03/2012
5.0
appliance repair
  + -1 more
He was quick to find the problem, which was not what we thought when we called him, then bought the necessary parts and fixed it the following day. Very knowledgeable and professional, and considerate.
Description of Work: Maytag dryer would not start. He diagnosed the problem, bought parts, and fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Kyle B.
03/2012
5.0
appliance repair
  + -1 more
Spoke with Tony and we agreed to meet the next day. He gave me a three hour window and I asked him to call me when he was on his way. He called and we arranged to meet right at the beginning of the three hour window. The fixes were relatively simple and easy and possibly could have been done by myself if I were more handy, but Tony did them quickly and efficiently. He replaced the vent tube and the coils. I have no complaints. He was very professional and other than shelling out the cash the experience was totally painless.
Description of Work: Coin-operated Kenmore dryer was not drying the clothes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Catherine B.
02/2012
5.0
appliance repair
  + -1 more
Without any warning my Kenmore dryer just stopped heating one day. I have a laundry list (ha ha) of good things to say about HAR Hi-Tech and its owner Tony: He was the only appliance repair service that answered the phone on a Saturday morning; he tried to schedule same day service; he was prompt for the appointment; he was respectful, courteous, clean and quiet; he explained exactly what was wrong, why it had broken and how to prevent it from happening again; and his price was very reasonable.
Description of Work: Repaired clothes dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Linda S.
02/2012
5.0
appliance repair
  + -1 more
I was very pleased with this service. Our dishwasher was no longer doing the job it should. I was re-washing a number of glasses on the top rack. We thought it was a problem with water pressure as our kitchen sink pressure seemed low. I latter learned this had nothing to do with it. Tony quickly and efficiently diagnosed and fixed the problem. After years of use, small random bit and pieces of stuff had plugged up the water flow. Tony gave some useful tips on stacking, adjusted the silverware rack, recommended a new soap and even called back the next day to see how it was working! We have changed our ways, use the new arrangement and purchased a new soap. Dishes are crystal clean and no more re-washing. He took a few minutes to check out an additional problem with the ice-maker in our outdated refridg. and although it could have been repaired, it would have been costly and not worth it. Great integrity, very professional!
Description of Work: Diagnosed and fixed dishwasher quickly and efficiently. Also, checked ice-maker in refridg. that was on the fritz.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

NANCY J.
08/2011
5.0
appliance repair
  + -1 more
Scheduled directly with service provider, Tony. He was able to come in a reasonable amount of time, ordered the required part and installed it in a day or two. My washer has been fine since. Tony was prompt and professional; he is a soft-spoken man who will gladly answer your questions (he is just not the chatty sort).
Description of Work: Diagnosed problem with Kenmore washing machine; replaced motor control board.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$292

Joe M.
06/2011
5.0
appliance repair
  + -1 more
We've been using them even before joining Angie's List. We have used them several times. They are responsive. Every time they've fixed it, we've been happy with the result. We are not sure if we have made a right decision in repairing it since it's been several repairs. They clearly stand behind their work. We certainly recommend them.
Description of Work: HAR / Hi-Tech Appliance Repair came out within the last couple of years and repaired our dryer.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Betty F.
03/2011
5.0
appliance repair, small appliance repair
  + 0 more
--Tony was able to add my call onto the schedule on the same day (w/in 2-3 hours) --Very professional, honest and punctual. --Definitely will use HAR again
Description of Work: --Diagnosed problem with non-functional stove top --Replaced element switch --Replaced 2 stove top elements --Provided info on how to prevent future element problems; --Provided info how to clean filter area and where to purchase replacement filter (not available at HomeDepot); --Called to check on available filter at parts location

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Michael L.
07/2010
4.0
appliance repair
  + -1 more
They quickly diagnosed the problem; de-iced the coils and replaced the part all within the hour.
Description of Work: Maytag refrigerator did not cool properly. Freezer side worked fine though. They replaced a part they had on hand and it started working fine.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Katherine C.
04/2010
5.0
appliance repair
  + -1 more
My 10-year-old gas dryer suddenly stopped working properly -- the timer would race through a cycle, and the dryer wasn't producing any heat. I called Hi-Tech Appliance Repair, and it turned out they were just completing another service call in my neighborhood. Tony and Majeed Hariri were at my house within 20 minutes! They had the problem diagnosed and repaired within another 30 minutes. They even vacuumed out all the lint that had accumulated behind the lower panel of the dryer, and went out to check the dryer exhaust duct that vents outside. I plan to have them come back to replace the hoses on my washer and part of the dryer exhaust duct, and to clean out the dryer exhaust vent. They were very professional and polite, and a pleasure to do business with. I'll look no further than Hi-Tech Appliance next time one of our appliances starts acting up!
Description of Work: They replaced a faulty relay on my gas dryer, and checked for lint buildup and debris in the dryer exhaust duct.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kelly A.
10/2009
5.0
appliance repair
  + -1 more
They are punctual, very professional and honest. They also clean up after themselves.
Description of Work: They have repaired all my appliances for years. They repaired the dryer and replaced a part on their last visit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jonathan O.
08/2008
5.0
small appliance repair
  + -1 more
Tony and his brother, Majeed, have been in business repairing appliances for nearly 30 years. Tony first came to our house a couple years ago to check the temperature control of our oven. He was sent by the home warranty company we used to have. I was so impressed with how professional and nice he was that I kept his card. Last week our oven stopped working so I found the card and gave him a call. These guys are awesome. I called him early in the morning and, despite having 6 service calls that day, they came by that afternoon. Tony correctly diagnosed the problem over the phone (the ignition part for the stove needed to be replaced), called me at my office as requested, met me at my house, and had the part replaced in about the same amount of time it took me to write my check! Tony and Majeed are super nice, respectful, clean, professional, reasonably priced, and easy to recommend.
Description of Work: Replacement of ignition part for stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Contact information

PO Box 20933, El Sobrante, CA 94820

http://www.harappliancerepair.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

H.A.R. (Hi Tech Appliance Repair) is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 3:00 PM

H.A.R. (Hi Tech Appliance Repair) accepts the following forms of payment: Check
No, H.A.R. (Hi Tech Appliance Repair) does not offer free project estimates.
No, H.A.R. (Hi Tech Appliance Repair) does not offer eco-friendly accreditations.
No, H.A.R. (Hi Tech Appliance Repair) does not offer a senior discount.
No, H.A.R. (Hi Tech Appliance Repair) does not offer emergency services.
Yes, H.A.R. (Hi Tech Appliance Repair) offers warranties.
H.A.R. (Hi Tech Appliance Repair) offers the following services: Repair of most brands of residential major appliances.
Ask for details

Contact information

PO Box 20933, El Sobrante, CA 94820

http://www.harappliancerepair.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 3:00 PM