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Roto-Rooter Plumbing & Water Cleanup

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

No extra charge for nights, weekends and holidays. Additional phones - (408) 739-2415, (800) 768-6911, (408) 739-4979, (408) 739-2415. Additional DBAs - Roto Rooter Services Co, Roto-Rooter Services Co. Additional contact name -Karl Maier, Jason Williams, Bill Foley, Enrique Jaime. Additional email - rotorooter.callcenters@rrsc.com.

Business highlights

89 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial dishwashers, disposers, faucets, sinks, floor, drains, showers, tubs, sewer lines replacement, drain cleaning, sump, pumps, toilets, video camera line inspection, water heaters, septic & drain fields, plumbing, drain care & cleaning, hauling, line detection & water jetting.Water Damage and Water Restoration

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.5233 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
15%
3
8%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.0
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 226-233 of 233 reviews

Samuel D.
04/2013
5.0
plumbing
  + -1 more
Fine.
Description of Work: The sewer line was clogged backing up sewage into the clean out. RR cleaned out the line which was fouled with roots and mud. He put a camera down and we could see roots so the sewer line will have to be dug up and part of it replaced as it is probably broken allowing the mud and roots.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$345

Gary C.
01/2013
5.0
drain cleaning, plumbing
  + 0 more
1
Description of Work: I called Roto-Rooter to unclog my main drain line. They replied fast, the next day and we set up an appt. for them to come out and fix the problem. They quickly found the problem and were also able to repair a section of my drain line that was leaking and installed in correctly. They were friendly and professional. They didn't waste any time and worked quickly. As for the cost, I don't know what plumbing services typically charge. Their rate was $ 190.00 per hour for two plumbers. That may be a little higher than some other plumbers charge but they gave me a bit of a discount too. So I was fine with the cost of the repairs and think it was fair.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Louise M.
02/2012
5.0
drain cleaning, plumbing
  + 0 more
.
Description of Work: My only bathtub had been progressively slowing and reached the point that yucky dark (not toilet water backed up whenever I did a wash. Using Angie's list reviews, I contacted Roto-Rooter and Brian came out. My house apparently has no exterior cleanouts so he pulled out the washing machine in the garage to get to the drain. Before long I had a clear running drain and he left things cleaner then he found them. He was also very nice (and animal friendly to boot. )I should have skipped the Drano I tried and called Roto Rooter earlier. On the other hand, if I were doing it over I wouldn't have opted for the super-duper eco drain cleaner. I did use it that night as instructed , but really--I've lived here four years and this is the first drain blockage I've had. It cost 47.75 for a gallon.and is supposed to be repeated periodically. It also comes in quarts. I looked on line for some objective feedback on the stuff the next day but couldn't find much. I wasn't pressured at all to take it. Also , I had pretty much stripped a screw trying to get the cover to the bathtub drain assembly off . I did get it half way off and hoped he could get it the rest of the way (thinking I could replace the screw.) When I looked after left, it was screwed back in. I never stated my wishes regrading the screw and can't expect mind reading. ( I think that's another Angie's list category :))So I see the eco stuff and screw as on me

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$169.75

JIM P.
12/2010
3.0
plumbing, water heater repair, sewer cleaning, drain cleaning
  + 2 more
Roto Rooter pricing was too high.
Description of Work: Roto Rooter did some plumbing work.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0


CATHERINE M.
08/2007
5.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: My kitchen sink was seriously clogged. They were on time, professional, clean and well priced. Took longer than I had hoped, but it is perfect.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

KATIE C.
09/2006
5.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: Roto Rooter fixed a clog and gave me a money back guarantee. They were fast, friendly, and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

MARTHA P.
08/2006
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Unclogged a toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$172.4

JOYCE K.
10/2005
4.0
plumbing, drain cleaning
  + 0 more
CAME QUICKLY AND KNEW WHAT TO DO.
Description of Work: UNPLUGGED DRAIN.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro
$100

Contact information

220 Demeter St, EAST PALO ALTO, CA 94303

https://www.rotorooter.com/eastpaloaltoca/

Service hours

Sunday:
7:00 AM - 5:00 PM
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Drain Pipe Installation,
Septic Systems,
Water Heaters,
Wells and Pumps,
Natural Gas Lines,
Heating and Air Conditioning,
Hauling,
Excavating,
Dryer Vent Cleaning

FAQ

Roto-Rooter Plumbing & Water Cleanup is currently rated 4.5 overall out of 5.

Sunday: 7:00 AM - 5:00 PM

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 5:00 PM

Roto-Rooter Plumbing & Water Cleanup accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Roto-Rooter Plumbing & Water Cleanup offers free project estimates.
Yes, Roto-Rooter Plumbing & Water Cleanup offers eco-friendly accreditations.
No, Roto-Rooter Plumbing & Water Cleanup does not offer a senior discount.
Yes, Roto-Rooter Plumbing & Water Cleanup offers emergency services.
Yes, Roto-Rooter Plumbing & Water Cleanup offers warranties.
Roto-Rooter Plumbing & Water Cleanup offers the following services: Residential & commercial dishwashers, disposers, faucets, sinks, floor, drains, showers, tubs, sewer lines replacement, drain cleaning, sump, pumps, toilets, video camera line inspection, water heaters, septic & drain fields, plumbing, drain care & cleaning, hauling, line detection & water jetting.Water Damage and Water Restoration

Contact information

220 Demeter St, EAST PALO ALTO, CA 94303

https://www.rotorooter.com/eastpaloaltoca/

Service hours

Sunday:
7:00 AM - 5:00 PM
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM