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Roto-Rooter Plumbing & Water Cleanup

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

No extra charge for nights, weekends and holidays. Additional phones - (408) 739-2415, (800) 768-6911, (408) 739-4979, (408) 739-2415. Additional DBAs - Roto Rooter Services Co, Roto-Rooter Services Co. Additional contact name -Karl Maier, Jason Williams, Bill Foley, Enrique Jaime. Additional email - rotorooter.callcenters@rrsc.com.

Business highlights

89 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial dishwashers, disposers, faucets, sinks, floor, drains, showers, tubs, sewer lines replacement, drain cleaning, sump, pumps, toilets, video camera line inspection, water heaters, septic & drain fields, plumbing, drain care & cleaning, hauling, line detection & water jetting.Water Damage and Water Restoration

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.5233 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
15%
3
8%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.0
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 201-233 of 233 reviews

Ronald H.
08/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Douglas R.
08/2015
5.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: They cleaned out the main sewer line from the house to the street

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Deanna K.
07/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

DONALD R C.
06/2015
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Arthur Z.
05/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Roto-Rooter Plumbing & Water Cleanup
We appreciate your business and look forward to completing the next task!

Joe R.
04/2015
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
unknown
Description of Work: Ran a snake down about 100 ft of sewer line.Cleared out debris. Also gave advice how to avoid future blocking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Tor B.
04/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary S.
04/2015
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Emptied shower of waste from kitchen and laundry and cleaned pipes. Very efficient

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Victoria C.
03/2015
4.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: For being around for so long, Roto-Rooter is still great! This was NOT an emergency (clogged laundry drain), but any other recommended plumber couldn't get out for a week. The only disappointing thing was they price was approximately 30% more......

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Roto-Rooter Plumbing & Water Cleanup
Thank you for taking the time to write a review for our company. Your time and business is appreciated!

Colin W.
03/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Leak in water line at the connection to the meter. Losing about two gallons an hour. They came out and put in a new connection. Took some time working in a cramped space but no more leak!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$700

Response from Roto-Rooter Plumbing & Water Cleanup
We appreciate your business. Thank you for taking the time to write this review.

sue B.
03/2015
5.0
drain cleaning, plumbing
  + 0 more
.
Description of Work: Had to snake out the drain 5X to get the blockage. Also put in enzyme flush but shower drains perfectly now

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Barbara W.
03/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Cleared two plugged sinks. They were back to back. The drain pipe needed a special "snake" because of a T configuration.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$168

Mimi C.
03/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Component on my GE water heater gave out. Technician came on a Saturday morning, right on time. (There was no extra charge for weekend work, which was very nice.) GE had sent me the replacement part, but the tech had all his own equipment. Tech explained that these water heaters are notoriously bad quality and recommended better ones. He didn't pressure me to get a new one, just gave me the information. He worked quickly and neatly and got the job done.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rebecca S.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Unjammed garbage disposer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

M K.
01/2015
5.0
drain cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

James B.
01/2015
5.0
drain cleaning, drain pipe, plumbing
  + 1 more
unknown
Description of Work: Called out to unplug a storm drain. Technician set up equipment and attempted to clean out drain but failed due to extensive tree roots in line. After breaking two bits, we gave up and decided that a new drain line would need to be installed.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Elizabeth W.
12/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$309

Charles L.
09/2014
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Called because our kitchen sink was backing up into the wash basin in the garage. Plumber came out and promptly found the backup and was able to snake it clean by going in from the roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Nancy K.
06/2014
5.0
plumbing
  + -1 more
.
Description of Work: Inspected and unclogged main sewer line from front garden to street.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Barbara B.
05/2014
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro

Marilyn R.
04/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Bathroom shower drain and kitchen facet leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Caroline T.
02/2014
5.0
plumbing
  + -1 more
.
Description of Work: They replaced part of my main line, were very fairly priced for a big job and did an excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$6,500

RON F.
01/2014
5.0
drain cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

Elia Q.
10/2013
5.0
plumbing
  + -1 more
Fast quality work !!!
Description of Work: Septic tank

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

Wiggsy S.
06/2013
1.0
plumbing
  + -1 more
We fired them
Description of Work: Gave us misinformation then tore up some of our driveway

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0


Response from Roto-Rooter Plumbing & Water Cleanup
Hi my name is [removed members name], General manager for Roto-Rooter in Sunnyvale Ca....as I read your review and double check our paperwork and records, the Sunnyvale office shows no record of having a request or any of our GPS vans at your address. There is another Roto-Rooter that has an office in Santa Clara. Your review is very important to us and your satisfaction is our # 1 goal. If I could ask you to treview your records and confirm that the Santa Clara office actually was the plumber of record that would be helpful. If you could let Angie's list also know and possibly updated your review I would be very appreciative. Our office is actually is responsible for your address, I would like to offer a free line cleaning to you for your time to set the record straight. I thank you advance for your support Dan Slattery 650-642-6118

Contact information

220 Demeter St, EAST PALO ALTO, CA 94303

https://www.rotorooter.com/eastpaloaltoca/

Service hours

Sunday:
7:00 AM - 5:00 PM
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Drain Pipe Installation,
Septic Systems,
Water Heaters,
Wells and Pumps,
Natural Gas Lines,
Heating and Air Conditioning,
Hauling,
Excavating,
Dryer Vent Cleaning

FAQ

Roto-Rooter Plumbing & Water Cleanup is currently rated 4.5 overall out of 5.

Sunday: 7:00 AM - 5:00 PM

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 5:00 PM

Roto-Rooter Plumbing & Water Cleanup accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Roto-Rooter Plumbing & Water Cleanup offers free project estimates.
Yes, Roto-Rooter Plumbing & Water Cleanup offers eco-friendly accreditations.
No, Roto-Rooter Plumbing & Water Cleanup does not offer a senior discount.
Yes, Roto-Rooter Plumbing & Water Cleanup offers emergency services.
Yes, Roto-Rooter Plumbing & Water Cleanup offers warranties.
Roto-Rooter Plumbing & Water Cleanup offers the following services: Residential & commercial dishwashers, disposers, faucets, sinks, floor, drains, showers, tubs, sewer lines replacement, drain cleaning, sump, pumps, toilets, video camera line inspection, water heaters, septic & drain fields, plumbing, drain care & cleaning, hauling, line detection & water jetting.Water Damage and Water Restoration

Contact information

220 Demeter St, EAST PALO ALTO, CA 94303

https://www.rotorooter.com/eastpaloaltoca/

Service hours

Sunday:
7:00 AM - 5:00 PM
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM